Basic
- Not available
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Looking to learn more about Email Management software similar to Emailgistics? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.
Pros
"Lighten the Load of Shared Inboxes"
Overall: Sales team is pleasant, support is pretty quick to respond, and they were very hands on during the onboarding process, which was much appreciated. Overall, no major complaints! I couldn't recommend them more highly.
Pros: We love the automatic routing of ongoing correspondences for our team members. Cuts down on the amount of time our team spends locating and directing emails. Additionally, they no longer have to wait for the message coordinator to manually route the email to them once it's been assigned--it hits their inbox within minutes of arriving
Cons: Our team dislikes having a separate personal inbox & "emailgistics" folder for their shared conversations. Conversation histories are behind a paywall at the "pro" level and can make it difficult to sort out the source of a problem once you have issues. Occasionally, people's inboxes will glitch or crash, but it's occurred less than half a dozen times in the last seven months.
"Thumbs Up for Emailgistics"
Overall: Emailgistics has drastically reduced the amount of time each of us spends in our emails. We have become more efficient and are able to focus on our work instead of sifting through everyone's to find what we need to focus on. Hooray!! Onboarding and set up was very fast and seamless. Chris and Rick have been there every step of the way for any questions and have been very informative. They are both very professional and knowledgeable about the product they offer. Thank you!
Pros: Previous to having Emailgistics, there were 10+ people that would open and read every email that came in to our shared email. Since having Emailgistics, the emails are routed to the right people before anyone has to look at the email and determine if it is for them or should be reassigned to another Coordinator. This has drastically reduced the amount of time each of us needs to spend reading emails that were intended for another coordinator.
Cons: Currently, if an email comes in that is meant for more than one person, there is no way to assign it to multiple people. It would have to be forwarded to both intended recipients or assigned to one and then passed on to the other intended recipient. That may leave room for human error and the message not get passed on.