# Arcserve UDP Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Arcserve UDP Software - reviews, pricing plans, popular comparisons to other Server Backup products and more. Source: https://www.capterra.com/p/200167/Arcserve-UDP --- # Arcserve UDP Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 13, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Arcserve UDP ## What is Arcserve UDP? Arcserve Unified Data Protection (UDP) future-proofs every infrastructure by delivering data protection and disaster recovery for every type of workload. Backed by heterogeneous, image-based technology that protects to and from any target, its the first of its kind to combine enterprise-ready features without the complexity of traditional enterprise solutions. Easily turn on and off capabilities as needed. Remove distance as a barrier. Eliminate the need for any other data protection solution. ## What is Arcserve UDP used for? [Backup](https://www.capterra.com/backup-software/)[Server Backup](https://www.capterra.com/server-backup-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Arcserve UDP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.arcserve.com&name=Arcserve UDP) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Arcserve UDP 4.7 (9) VS. [4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (9) Ease Of Use 4.5 (1,200) Value For Money 3.9 (8) Value For Money 4.7 (1,038) Customer Service 3.6 (7) Customer Service 4.5 (725) ## Arcserve UDP alternatives [4.7 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/) [4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/) Highest Rated [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/) [4.8 (457)](https://www.capterra.com/p/161328/NAKIVO/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161328/NAKIVO/) [View all alternatives](https://www.capterra.com/p/200167/Arcserve-UDP/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Disaster Recovery 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Plan and implement business continuity measures in case of unforeseen events VM Backup 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss Backup Scheduling 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Schedule automatic backups by selecting the frequency of data backup jobs Compression 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Reduction in the number of bits needed to represent data Encryption 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Convert data into a code for security Incremental Backup 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Copy only the new data that has been changed or created since the previous backup Arcserve UDP 10 features Schedule automatic backups by selecting the frequency of data backup jobs Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery Reduction in the number of bits needed to represent data Backup of computer data automatically saving a copy of every change made to that data Data compression technique for eliminating duplicate copies of repeating data Cumulative backup of all changes made since the last full backup Plan and implement business continuity measures in case of unforeseen events Convert data into a code for security Copy only the new data that has been changed or created since the previous backup Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss Features 4.2 (9) 4.2 Based on 9 reviews ## Pricing Value for money 3.9 (8) ### Starting price Contact vendor for pricing Free trial available Value for money 3.9 (8) 3.9 Based on 8 reviews ## Support, customer service and training options Customer Service 3.6 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (7) 3.6 Based on 7 reviews ## User reviews Overall rating 4.7 Based on 9 reviews Filter by rating 5(6) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Diego R. Analista de Sistemas Higher Education ### "Comentarios sobre Arcserve UDP" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 21, 2024 Pros Protección de datos completa Interfaz y administración fáciles de usar Potentes capacidades de recuperación Cons Esta es una solución compleja que requiere conocimientos técnicos y experiencia en administración de sistemas para implementar, configurar y administrar adecuadamente. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PI Patricio I. Analista de Soluciones Computer & Network Security ### "Gran herramienta de Continuidad del negocio sencilla, intuitiva y con alto nivel de compresion de datos." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 March 1, 2024 Gran herramienta de Continuidad del negocio que ayuda a los cumplimientos de ciber resiliencia en caso de pérdida de información o caída de servicios. Pros \- Interfaz gráfica sencilla e intuitiva. - Incrementales infinitos, solo el primer backup es full luego los incrementales duran menos tiempo agilizando la labor. - Impresionante nivel de ahorro de almacenamiento gracias a su alta compresión y deduplicacion. Cons \- El Soporte de la marca tiene muchas oportunidades de mejora, tanto en capacitación de conocimiento y en tiempos de respuesta, - Sus funcionalidades de Disaster Recovery podrian mejorar en Linux como por ejemplo, la funcionalidad de Virtual StandBy solo es compatible con Linux. - No tiene compatibilidad con MacOS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Victor E. Project Manager Information Technology and Services ### "Review Arcserve UDP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 February 15, 2024 Experiencia bastante buena en general, mas de 6 años viendo la herramienta y muchos clientes muy satisfechos en todo este tiempo. Pros La facilidad de uso y lo intuitivo que es la herramienta no se compara con otro en el mercado, el nivel de ahorro de disco es el mejor en el mercado manejando bloques mínimos de 4kb hasta 64kb. Cons Necesita reforzar mas en relacion a los ambientes Linux, con backups y restauraciones. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Alvaro P. Technial Engineer Information Technology and Services ### "RTOs inmejorables con Arcserve UDP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 January 29, 2024 Llevo implementando y utilizando arcserve hace 4 años, la curva de aprendizaje es excelente, y la herramienta es realmente muy intuitiva pero a su vez versatil y completa. Pros Los tiempos de recuperacion son realmente cortos, gracias a la caracteristica de deduplicacion y backup incrementales. Cons El servicio de soporte debe mejorar en nivel de atencion y velocidad de respuesta. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mauricio L. Account Executive Computer & Network Security ### "Arcserve Unifed Data Proteccion" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 23, 2023 Pros The tool is very good for what has been created, make back ups. It is very easy tu use and the options you have with UDP are limitless. You can adquired UDP via Socket, work station, you have a hybdrid cloud option, and some of them have a sophos ramsomware proteccion for free. Cons I think the toll its a more exoensive than his competitors. The support its very poor unless you have a provider of arcserve as a partner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Andrei P. Data Scientist Education Management ### "Recovery Software built for companies with strong IT." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 28, 2022 If you have a strong IT team and are afraid to lose all your data, I would definitely recommend Arcserve. It is a great recovery software if you have and IT team to unlock its full potential. Pros The interface is really to use, and it has many recovery features. Cons To unlock it's full potential, you need help from IT members. Switched from [Carbonite](https://www.capterra.com/p/223152/Carbonite/) [Jungle Disk Encrypted Backup](https://www.capterra.com/p/165214/Jungle-Disk-Encrypted-Backup/) [Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) [CrashPlan](https://www.capterra.com/p/145112/CrashPlan/) It was recommender by an IT co-worker. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Juan Carlos R. Especialista Técnico Farming ### "Muy buena opción de respaldo y recuperación" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 9, 2022 Es una buena herramienta, disponible en el mercado, es compatible con la mayoria de las arquitecturas utilizadas y su costo se encuentra en un rango medio en comparación otros productos. Pros Es una herramienta sencilla de usar e instalar, se programan los respaldos y luego se realiza la recuperación de la data a medida que se necesita. Optimiza el uso de almacenamiento y tiempo de respaldo gracias a sus algoritmos de deduplicación y compresión. Cons En algunas ocasiones los agentes obligan a reiniciar el equipo. Alternatives considered [Veritas NetBackup SaaS Protection](https://www.capterra.com/p/205694/HubStor/) Reasons for choosing Arcserve UDP Por soporte local y costos. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS AVINASH S. Principal Program Management Information Technology and Services ### "Arcserver UDP - Powerful DR solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 22, 2021 A very good DR solution. Arcserve is a backup software provider for a long time and are now back in the market with its new set of products and services. For the organizations who Intends to definitively solve the tasks of safeguarding corporate information by implementing a Disaster Recovery solution, I think it is a very good solution. Pros The ease of implementation , Overall Cost , Pricing Tiers and product roadmap and cloud ready. Cons Deduplication and compression ratios ...Not very effective. Plus Personalization of the reports. Reasons for choosing Arcserve UDP Overall cost Product roadmap and future vision Product functionality and performance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SV Sylvain V. Systems administrator Civil Engineering ### "Satisfied client" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 14, 2020 Really good service overall Pros Simple software to use yet very effective. Cons a little slow for certain tasks such as for restore Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/200167/Arcserve-UDP/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)