--- title: "Payhawk Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Payhawk the right Expense Report solution for you? Explore 188 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/200192/Payhawk/reviews/" page_type: "reviews" language: "en" --- Payhawk 4.6 (188) [View alternatives](https://www.capterra.com/p/200192/Payhawk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Payhawk Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews MP Mark P Managing DirectorReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “We integrated Payhawk into two of our property businesses at the end of 2022 and it has streamlined expenses superbly, reducing error and labour cost exponentially.“ February 5, 2025 MO Michael O Client Liaison ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “What i like the least is when i purchase an Amazon product it can take half a day or so for the transaction to show up on Payhawk.“ February 4, 2025 NB Nico B Finance Team memberMedical Devices, 51 - 200 employeesUsed the software for: 6-12 months. “Payhawk was a complete upgrade from our previous system, cardhoilders are now able to code and submit corporate card and business expenses instantky and comfortably from their preferred device“ February 5, 2025 Carl Olof A Customer Service ManagerComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “The mail receipt feature doesn't always match receipts.“ February 4, 2025 Bárbara S Marketing and Sales Operations AssociateHospitality, 201 - 500 employeesUsed the software for: 6-12 months. “The automation features and integrations help simplify tracking and approvals, making it a convenient solution for daily use.“ February 4, 2025 JC Jasmine C Finance ManagerManagement Consulting, 11 - 50 employeesUsed the software for: 6-12 months. “Payhawk automatically fill in some information based on the invoice uploaded but some information can be wrong for examples dates“ November 7, 2023 Jochanan B CEORetail, 201 - 500 employeesUsed the software for: Less than 6 months. “Easy to make a credit card for your employees, but that's it. But at companies like Revolut you can do this for free.“ April 10, 2026 MS Michael S AdministrationschefConstruction, 201 - 500 employeesUsed the software for: Less than 6 months. “Picture optimization has given us some minor challenges with receipts that wasn't readable.“ November 10, 2023 ## Showing most helpful reviews Showing 1-25 of 188 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joel M. Manufacturing Quality Engineer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Payhawk makes simple what before was a headache" September 26, 2022 4.0 My experience with Payhawk is very good, before I was using other softwares like Captio which were not working very well and the Artificial Intelligence failed a lot. With Payhawk is different, the ticket reading is simple and fast and the creation of reports and expenses is almost on live. I have a 200 EUR prepaid card which is always ready just for some regular shopping on stores or even Amazon which is very fast for the business. Pros No more ticketing control, no more saving papers that you can lose. Just take pictures of the tickets while travelling or buying some stuff for work and that's all. The AI will read all data and will introduce all numbers and dates into the app to make the automatic report. For my company, I have 200 EUR prepaid card just for regular shopping or when one day travelling so it's very convenient. Cons There are no much cons actually, everything is quite visual and easy to follow. You need a short training at the beginning to understand all features but the rest is smooth. Switched from [Emburse Captio](https://www.capterra.com/p/144601/Captio/) The company just changed it because the approval time was very high and the ticket reading (by an artificial intelligence) was not very accurate and there were always issues. Review Source DN Daniela N. Office Manager Real Estate Used the software for: 6-12 months ### "Great tool" February 4, 2025 4.0 Pros It's super easy to use and very intuitive Cons Onboarding promise to be more helpful, but you have to figure out almost everything by your own. Alternatives considered [Spendesk](https://www.capterra.com/p/157515/Spendesk/)[Holded](https://www.capterra.com/p/153384/Holded/) Reason for choosing Payhawk Type of pricing (subscription based) and the fact that encourages it's use by the money back program. Other alternatives price more if you use it more which is not interesting at all. Review Source Response from Payhawk February 5, 2025 Thanks for your review! We're glad Payhawk is easy to use and appreciate your feedback on onboarding—it's helpful as we work to improve the experience. 😊 WL Will L. FINANCE ADMIN Education Management Used the software for: 1-2 years ### "Payhawk for me " February 4, 2025 3.0 I have a lot of experience as ADMIN profile but I would like more improvements Pros Very handy to understand and upload the information for cardholders Cons Quick and easy to use, But for Admind I always report issues I found and this never stops Review Source Response from Payhawk February 5, 2025 Thanks for sharing your experience! We're glad Payhawk is easy to use, and we appreciate your feedback as an admin—your insights will help guide future improvements. 😊 CC Charlotte C. General Accountant Computer Software Used the software for: 6-12 months ### "Great overall experience" February 5, 2025 5.0 Great help of the team to implement the solution, we change from spendesk to payhawk and we are very happy with it Pros Easy to use, good client support if needed Cons Sometimes workflows are a little bit hard to understand at first Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) It no longer suited to our needs since we grow over the years Review Source SM Sannah M. Sales Administrator Consumer Services Used the software for: Less than 6 months ### "No more chasing employees!" February 4, 2025 5.0 The overall experience has been pleasant Pros The ability to place limits on cards and introduce spendature policies for different team members. The system also automatically blocks cards when employees do not upload receipts, which means everyone keeps on top of this because they do not want their card blocked! Cons I would have preferred the ability for a 'pocket function' to allow employees to pay back money that is outside company policies. Currently we need to dock these amounts from payroll, Switched from [Pleo](https://www.capterra.com/p/160720/Pleo/) We had issues with control over how employees use their cards. We also had to keep chasing for receipts to be uploaded. Review Source Response from Payhawk February 5, 2025 Thank you for your review! We're glad Payhawk helps with card limits and receipt management, and we’ll take your feedback on the "pocket function" into consideration for future updates. 😊 DG David G. Head of Commercial Growth Marketing and Advertising Used the software for: 6-12 months ### "Good but not great" February 4, 2025 3.0 General functionality is okay but having to authorise through the app to use the desktop version is silly. Pros Notifications on the platform are terrible. Cons The request notifications are the worst part Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) Cost conservation. The functionality was better on Spendesk Review Source Response from Payhawk February 5, 2025 Thank you for sharing your thoughts! We appreciate your feedback on notifications and the app authorization process, and we’ll work on improving those areas. 😊 NS Nicole S. Finance and Admin Assistant Marketing and Advertising Used the software for: 1-2 years ### "Great Card Solution" May 14, 2025 5.0 9.5/10 - their customer service is quite responsive, the cards are compatible with google pay/ wallet as well Pros easy to use, great for a business, really ideal payment solution, the reimbursement feature is nice to have Cons chasing employees for receipts, but that's more an issue with the employees than the service. Would be great to have reimbursement requests go directly to a separate tab as they can get lost Review Source SF Sam F. Credit Controller Wholesale Used the software for: 1-2 years ### "Worth it for the time savings!!!" May 9, 2025 5.0 10/10 - expenses are so much more manageable and easy to track and track any issues and overall spenditure. Pros The support when needed is available within a few minutes - quick and easy resolutions Cons Sometimes no contact phoen number can be frustrating however the speed of email replies and the live chat certainly makes up for this Review Source VR Verified Reviewer KEY ACCOUNT MANAGER Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Awesome tool... Premium Assistance!!!" February 5, 2025 4.0 Payhawk makes expense management much easier, saving us time and hassle. A few tweaks could improve flexibility, but overall, it’s a great tool! Pros The best way to record our company expenses is with a very user-friendly tool. Cons There is currently nothing to dislike, but as with any platform, there’s always room for small improvements. Review Source VR Verified Reviewer Sales Consultant PPA Originator Renewables & Environment Used the software for: 6-12 months ### "Amazing innovative tool" February 4, 2025 5.0 very helpful tool and user-friendly platform for the management of daily expenses. Pros super helpful tool, interface user is really intuitive Cons a certain need to have self-explanatory tutorial to fully explore the tool Review Source TC Tiago C. Operations Coordinator Logistics and Supply Chain Used the software for: Less than 6 months ### "Intuitive user experience" February 5, 2025 5.0 Mostly i use it for work and compared with what i was using before, Payhawk has a better intuitive user approach. Pros The layout and intuitive user experience Cons Under cards should be possible to also see the expenses Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Company changes lead to software adjustments. In this case, Payhawk was the selected software compywide Review Source MO Michael O. Client Liaison Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Payhawk review" February 4, 2025 5.0 My experience with Payhawk has always been positive and assistance is always close by whenever i have needed it. The support is great and queries answered in a extremely timely fashion. Pros Payhawk is usually quite reliable in terms of connectivity but i do like the easy on the eye format the most. Cons What i like the least is when i purchase an Amazon product it can take half a day or so for the transaction to show up on Payhawk. Review Source Response from Payhawk February 5, 2025 Thank you for your review! We're glad to hear you’ve had a positive experience with Payhawk and appreciate the support. we’ll look into improving transaction visibility for Amazon purchases. 😊 JT Jen T. Head of Ecommerce Consumer Electronics Used the software for: 1-2 years ### "Great, love using Payhawk" February 4, 2025 5.0 Great, love using it. Removes paperwork, wasted time and assists accounts in expense categorisation. Pros Very easy to use, both app and desktop are seamless in helping me to submit expenses on the go. Cons would benefit from my company being able to set reminders and timed limitations on expense submission, possibly a freeze to card use until previous expenses are submitted. Review Source VR Verified Reviewer Marketing and Sales Operations Associate Hospitality Used the software for: 6-12 months ### "Expense tracking made easier" February 4, 2025 5.0 Payhawk is a great tool for managing expenses efficiently. The automation features and integrations help simplify tracking and approvals, making it a convenient solution for daily use. Pros Payhawk makes expense tracking incredibly easy with its intuitive interface and automation features. I love that I can add my company card to Google Pay, which makes payments more convenient. The receipt scanning and approval workflows also streamline our processes, saving time on reimbursements and reconciliation. Cons The receipt scanner could be more accurate and responsive when capturing details. Review Source Response from Payhawk February 5, 2025 Thanks for your feedback! We're glad Payhawk is helping streamline your expense tracking, and we appreciate your suggestion for improving the receipt scanner’s accuracy and responsiveness. 😊 EI Eleonora I. Client service director Writing and Editing Used the software for: 1-2 years ### "Best quality for value" February 11, 2025 5.0 I would recoment it, It is very helpful. Pros The app is very friensdly and easy to use. Cons Sometimes the app crashes, but the suppert team is very helpful. Review Source FL Francisco L. Financial Administrator Arts and Crafts Used the software for: 1-2 years ### "Reccomend for all companies" February 5, 2025 5.0 very good, we have implemented it on all of our CC activities Pros platform, overall car management. Very simple and easy to use Cons export system, doesnt always automatically link payments to exact Review Source VR Verified Reviewer Customer Service Manager Computer Software Used the software for: Less than 6 months ### "Review of Payhawk" February 4, 2025 5.0 I like it. It makes expenses simple, the mobile app works great. Can't recommend it enough. Pros It's easy to use, and you get a good overview of all expenses and cards. Cons The mail receipt feature doesn't always match receipts. Review Source Response from Payhawk February 5, 2025 Thank you for your review! We're glad you find Payhawk easy to use and that the mobile app works well for you—your feedback on the mail receipt feature is noted. 😊 EA Eduardo A. Head of Finance Financial Services Used the software for: 6-12 months ### "Easy to use " February 25, 2025 4.0 Payhawk is intuitive and streamlines our expense management workflows. Pros I like the interface is easy to use . Cons not much all good. I like most of it, nothing that stands out Review Source MA Mateusz A. Senior Linux Sysadmin Information Technology and Services Used the software for: 6-12 months ### "Great service for any company!" February 5, 2025 5.0 I like it. Once my company started using it the payment process became easier, faster and more transparent. Pros \- Easy to use - Simplifies, almost automates the payment processes - Gives full transparency of a process: I have ability to see payment status, names of people task is assigned to etc Cons \- AI and OCR is not perfect yet - Adding identical invoice once a month requires me to fill up the same fields - this could be automated or at least provide some suggestions based on previous months Review Source AM Ashley M. Senior Systems Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "User Interface is a delight to use" February 5, 2025 5.0 Have been pleasantly surprised with how easy is is to use. Pros Easy of use and how the main screen is laid out. Cons Tracking information is a little compilated. Review Source NK Nenad K. International Remarketing Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Payhawk as expenses claim Application" February 5, 2025 5.0 Overall its quite simple and easy use of claiming expenses. So far i had no bugging, and even tho i return back and forth few times everything was kept. Big congrats on this! Pros I like that is really simple to use. Even tho i am strugling with German it was not that hard. So far its really easy to ask for expenses and the app itself does allot of work for you. Cons I didnt like that even tho i switched to English. My suboptions are still on German. Once you change to English everything should be on English. Review Source NM Noorie M. Governance Manager Mental Health Care Used the software for: Less than 6 months ### "Easy to use, not overly complicated and no need for a user guide either" February 4, 2025 5.0 Easy to use, not overly complicated and no need for a user guide either Pros Ease of use, especially when using it the first time on the app. Simple to add photos or files to expenses. Cons Nothing that I can think of. A minor addition I would say would be to have an accompanying email confirmation when expenses are processed / paid Review Source CL Charles L. Product Manager Information Technology and Services Used the software for: Less than 6 months ### "Very simple to use" February 5, 2025 4.0 I used it as an employee who submits expenses for reimbursement, and I found the tool highly effective due to its simplicity and ease of use. Pros \- Pretty simple to use - Love the AI that can analyze the receipts Cons Nothing I guess! The tool works pretty well so far Review Source SM Sara M. P&C Operations Specialist Computer Software Used the software for: 1-2 years ### "The best expense management system" May 10, 2023 5.0 I think it was the best tool that we have. Is very useful to manage all our monthly purchases, you have it under control, you can define limits, funds and payments very easy. You can also can have the recurrent subscriptions in the same panel, to know the monthly expenses. You can pay invoices, reimburse expenses and use the credit cards. Pros The easy use, implement, manage and control. Also, the support team is impressive! how they follow open cases, the fast answers, their knowledge. Cons Is a brand new tool, so it's improving their functionalities every day. We started without the Netsuite integration, and now it's working perfectly. We have also the travelperk integration and it's very good. The best is that the product and development team is always connected with your needs and helping a lot in Payhawk grow. Review Source Caroline B. Bachelor in Supply Chain Management Consumer Goods Used the software for: 1-2 years ### "better visualized expenses" June 27, 2024 4.0 total control of expenses allowing to have a secure and very strategic basis for making decisions based on expenses Pros Since I have managed Payhawk I have managed to have an order in my expenses that helps me not to forget pending invoices and to be able to have a better visualization of all daily expenses in real time on a single platform so as not to disperse the information and have control of invoices , accounts payable and receipts. Cons I like everything, however the customer service can take a while to respond, that's the only thing wrong. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.