# Payhawk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Payhawk the right Expense Report solution for you? Explore 187 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/200192/Payhawk/reviews --- Payhawk 4.6 (187) [View alternatives](https://www.capterra.com/p/200192/Payhawk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Payhawk Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews MP Mark P Managing DirectorReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “We integrated Payhawk into two of our property businesses at the end of 2022 and it has streamlined expenses superbly, reducing error and labour cost exponentially.“ February 5, 2025 MO Michael O Client Liaison ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “What i like the least is when i purchase an Amazon product it can take half a day or so for the transaction to show up on Payhawk.“ February 4, 2025 NB Nico B Finance Team memberMedical Devices, 51 - 200 employeesUsed the software for: 6-12 months. “Payhawk was a complete upgrade from our previous system, cardhoilders are now able to code and submit corporate card and business expenses instantky and comfortably from their preferred device“ February 5, 2025 Carl Olof A Customer Service ManagerComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “The mail receipt feature doesn't always match receipts.“ February 4, 2025 AM Anmol M Finance and Accounts Admin OfficerStaffing and Recruiting, 11 - 50 employeesUsed the software for: 6-12 months. “This is my first time using this system at my current workplace. And I like having clear visibility of expenses being submitted internally and approved by the respective managers.“ May 8, 2025 RR Rocío R Finance Annalyst Wholesale, 51 - 200 employeesUsed the software for: Less than 6 months. “Cost too much, the integration with our ERP wasn't good; , you need to pay if you want a physical credit card, and Payhawk dont read all the information from the receipt well, so in taht point need to improve“ July 17, 2023 Bárbara S Marketing and Sales Operations AssociateHospitality, 201 - 500 employeesUsed the software for: 6-12 months. “The automation features and integrations help simplify tracking and approvals, making it a convenient solution for daily use.“ February 4, 2025 MF Meltem F CFO AssistantRetail, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “We have been testing with the integration with NetSuite for a long period now and are still not ready to go live (currently using Sandbox) due to errors we receive when sending to NetSuite.“ May 16, 2023 ## Showing most helpful reviews Showing 1-25 of 187 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joel M. Manufacturing Quality Engineer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Payhawk makes simple what before was a headache" September 26, 2022 4.0 My experience with Payhawk is very good, before I was using other softwares like Captio which were not working very well and the Artificial Intelligence failed a lot. With Payhawk is different, the ticket reading is simple and fast and the creation of reports and expenses is almost on live. I have a 200 EUR prepaid card which is always ready just for some regular shopping on stores or even Amazon which is very fast for the business. Pros No more ticketing control, no more saving papers that you can lose. Just take pictures of the tickets while travelling or buying some stuff for work and that's all. The AI will read all data and will introduce all numbers and dates into the app to make the automatic report. For my company, I have 200 EUR prepaid card just for regular shopping or when one day travelling so it's very convenient. Cons There are no much cons actually, everything is quite visual and easy to follow. You need a short training at the beginning to understand all features but the rest is smooth. Switched from [Emburse Captio](https://www.capterra.com/p/144601/Captio/) The company just changed it because the approval time was very high and the ticket reading (by an artificial intelligence) was not very accurate and there were always issues. Review Source DN Daniela N. Office Manager Real Estate Used the software for: 6-12 months ### "Great tool" February 4, 2025 4.0 Pros It's super easy to use and very intuitive Cons Onboarding promise to be more helpful, but you have to figure out almost everything by your own. Alternatives considered [Spendesk](https://www.capterra.com/p/157515/Spendesk/)[Holded](https://www.capterra.com/p/153384/Holded/) Reason for choosing Payhawk Type of pricing (subscription based) and the fact that encourages it's use by the money back program. Other alternatives price more if you use it more which is not interesting at all. Review Source Response from Payhawk February 5, 2025 Thanks for your review! We're glad Payhawk is easy to use and appreciate your feedback on onboarding—it's helpful as we work to improve the experience. 😊 WL Will L. FINANCE ADMIN Education Management Used the software for: 1-2 years ### "Payhawk for me " February 4, 2025 3.0 I have a lot of experience as ADMIN profile but I would like more improvements Pros Very handy to understand and upload the information for cardholders Cons Quick and easy to use, But for Admind I always report issues I found and this never stops Review Source Response from Payhawk February 5, 2025 Thanks for sharing your experience! We're glad Payhawk is easy to use, and we appreciate your feedback as an admin—your insights will help guide future improvements. 😊 CC Charlotte C. General Accountant Computer Software Used the software for: 6-12 months ### "Great overall experience" February 5, 2025 5.0 Great help of the team to implement the solution, we change from spendesk to payhawk and we are very happy with it Pros Easy to use, good client support if needed Cons Sometimes workflows are a little bit hard to understand at first Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) It no longer suited to our needs since we grow over the years Review Source SM Sannah M. Sales Administrator Consumer Services Used the software for: Less than 6 months ### "No more chasing employees!" February 4, 2025 5.0 The overall experience has been pleasant Pros The ability to place limits on cards and introduce spendature policies for different team members. The system also automatically blocks cards when employees do not upload receipts, which means everyone keeps on top of this because they do not want their card blocked! Cons I would have preferred the ability for a 'pocket function' to allow employees to pay back money that is outside company policies. Currently we need to dock these amounts from payroll, Switched from [Pleo](https://www.capterra.com/p/160720/Pleo/) We had issues with control over how employees use their cards. We also had to keep chasing for receipts to be uploaded. Review Source Response from Payhawk February 5, 2025 Thank you for your review! We're glad Payhawk helps with card limits and receipt management, and we’ll take your feedback on the "pocket function" into consideration for future updates. 😊 DG David G. Head of Commercial Growth Marketing and Advertising Used the software for: 6-12 months ### "Good but not great" February 4, 2025 3.0 General functionality is okay but having to authorise through the app to use the desktop version is silly. Pros Notifications on the platform are terrible. Cons The request notifications are the worst part Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) Cost conservation. The functionality was better on Spendesk Review Source Response from Payhawk February 5, 2025 Thank you for sharing your thoughts! We appreciate your feedback on notifications and the app authorization process, and we’ll work on improving those areas. 😊 NS Nicole S. Finance and Admin Assistant Marketing and Advertising Used the software for: 1-2 years ### "Great Card Solution" May 14, 2025 5.0 9.5/10 - their customer service is quite responsive, the cards are compatible with google pay/ wallet as well Pros easy to use, great for a business, really ideal payment solution, the reimbursement feature is nice to have Cons chasing employees for receipts, but that's more an issue with the employees than the service. Would be great to have reimbursement requests go directly to a separate tab as they can get lost Review Source TS Tomas S. Financial Controller Financial Services Used the software for: 2+ years ### "Really good spend management SaaS" June 16, 2025 5.0 Overall - great experience, Payhawk as a product has improved over the last few years so we are happy with this SaaS. Pros Its easy to use and the app is great. Integration with NetSuite works well too as well as the platform overall is user friendly. Cons No USD bank to bank transfers yet, sometimes there are bugs with integrations. When they update cards - theres no easy way to move subscriptions. Review Source VR Verified Reviewer KEY ACCOUNT MANAGER Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Awesome tool... Premium Assistance!!!" February 5, 2025 4.0 Payhawk makes expense management much easier, saving us time and hassle. A few tweaks could improve flexibility, but overall, it’s a great tool! Pros The best way to record our company expenses is with a very user-friendly tool. Cons There is currently nothing to dislike, but as with any platform, there’s always room for small improvements. Review Source VR Verified Reviewer Sales Consultant PPA Originator Renewables & Environment Used the software for: 6-12 months ### "Amazing innovative tool" February 4, 2025 5.0 very helpful tool and user-friendly platform for the management of daily expenses. Pros super helpful tool, interface user is really intuitive Cons a certain need to have self-explanatory tutorial to fully explore the tool Review Source AR Akhlaq-ur R. Account Manager Marketing and Advertising Used the software for: 6-12 months ### "The Best Thing For Work Expenses" February 4, 2025 5.0 Satisfied with both web and mobile app experience Pros I love how Simple & Instant Payhawk is in processing and to be able to see the history of my transactions in a clear, simplistic view. Cons Not any I have encountered using it in the last 6 months Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) Ease of use, better price and more of a right match. Review Source Response from Payhawk February 5, 2025 Thank you for the great feedback! We’re thrilled you’re satisfied with Payhawk’s simplicity and transaction history, and we appreciate your insights on the ease of use and value! 😊 LV Leonardo V. Full-stack developer Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Quick, intuitive and complete service" February 5, 2025 5.0 Very satisfying, as main features are easily accessible. Pros The UI is very intuitive. Creating expenses is a quick process, so us users can go straight to the point. Cons Creting virtual credit cards takes some time. It's not something bad though, as it just works different from other sites like Spendesk. Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) Organization decision, probably because of high fees. Review Source Response from Payhawk February 5, 2025 Thanks for your review! We're glad you find the UI intuitive and expense creation quick—your feedback on virtual cards is noted, and we’re always looking to improve. 😊 NC Natalie C. Financial Accountant Retail Used the software for: 6-12 months ### "Easy to use platfrom" February 4, 2025 5.0 Positive, we are very happy with the product. Pros Easy to use for both finance team members and the wider team Cons Sometimes there are issues with receiving fund to the account, but these are always quickly resolved Switched from [Dext](https://www.capterra.com/p/160189/Dext/) Wanted a easier way to pay our suppliers Review Source Response from Payhawk February 5, 2025 Thank you for your feedback! We’re glad Payhawk has made it easier for your team to use, and we’re happy to hear any issues are quickly resolved. 😊 JC Jack C. Operations Director Marketing and Advertising Used the software for: 6-12 months ### "A great upgrade for cost reporting" February 4, 2025 5.0 A great upgrade on our previous tools and processes, on-boarding was also simple to understand and allowed us to make the most of it from day one. Pros massive time saver, it has give us fantastic visibility on expenses and prompted a lot of clearing up Cons I would like to see more integrations with other platforms to make it even more seamless Review Source Response from Payhawk February 5, 2025 Thank you for your feedback! We're thrilled to hear Payhawk has saved you time and improved visibility—your suggestion for more integrations is definitely noted for future enhancements. 😊 SP Santiago P. VP of Sales Information Technology and Services Used the software for: 6-12 months ### "Efficient Expense Management Tool " February 6, 2025 5.0 Pros All-in-One Expense Management – Combines company cards, reimbursements, and invoice management in a single platform. Automated Workflows – Simplifies approvals and reconciliations, reducing manual work. Seamless Integrations – Connects easily with accounting tools like Xero, QuickBooks, and NetSuite. Real-Time Spend Tracking – Provides visibility and control over company expenses. Global Coverage – Supports multiple currencies and international teams. User-Friendly Interface – Intuitive design that makes it easy to navigate. Cons Feature Gaps – Missing integrations or specific functionalities that users need. Expense Management Complexity – Some users feel that the expense approval process could be streamlined. Review Source MP Mark P. Managing Director Real Estate Used the software for: 1-2 years ### "Payhawk - Well done" February 5, 2025 5.0 10/10. Payhawk is user friendly, support is great, new features are added all the time and it is a pleasure to use. Pros We integrated Payhawk into two of our property businesses at the end of 2022 and it has streamlined expenses superbly, reducing error and labour cost exponentially. Cons I don't like that fact I did not implement it sooner Review Source FL Francisco L. Financial Administrator Arts and Crafts Used the software for: 1-2 years ### "Reccomend for all companies" February 5, 2025 5.0 very good, we have implemented it on all of our CC activities Pros platform, overall car management. Very simple and easy to use Cons export system, doesnt always automatically link payments to exact Review Source VR Verified Reviewer Customer Service Manager Computer Software Used the software for: Less than 6 months ### "Review of Payhawk" February 4, 2025 5.0 I like it. It makes expenses simple, the mobile app works great. Can't recommend it enough. Pros It's easy to use, and you get a good overview of all expenses and cards. Cons The mail receipt feature doesn't always match receipts. Review Source Response from Payhawk February 5, 2025 Thank you for your review! We're glad you find Payhawk easy to use and that the mobile app works well for you—your feedback on the mail receipt feature is noted. 😊 DR Diana R. Administrative Assistant Law Practice Used the software for: 1-2 years ### "Payhawk is worth it" February 27, 2025 5.0 Pros I love how Payhawk simplifies business finances by combining credit cards, invoices, and accounting in one platform. The real-time tracking and easy approval process make managing expenses much easier and more efficient for teams. It’s a smart and streamlined solution. Cons What I liked least about Payhawk is that it can feel overwhelming for smaller businesses. Its many features and customization options may take time to set up and understand fully. A more beginner-friendly interface could improve the experience. Review Source EP Estuardo P. SMM Financial Services Used the software for: 1-2 years ### "Makes Invoicing Super Easy" February 4, 2025 5.0 Pros It's easy to put up my invoices and tell my employer to pay what is due. It's a no-brainer. Cons Until I get paid, the invoice gets marked red as I'm waiting instead of having a certain notification that it's in the approval process. Review Source Response from Payhawk February 5, 2025 Thanks for sharing your thoughts! We're glad Payhawk makes invoicing easy for you, and we’ll take your feedback on invoice status notifications into account for future improvements. 😊 NK Nenad K. International Remarketing Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Payhawk as expenses claim Application" February 5, 2025 5.0 Overall its quite simple and easy use of claiming expenses. So far i had no bugging, and even tho i return back and forth few times everything was kept. Big congrats on this! Pros I like that is really simple to use. Even tho i am strugling with German it was not that hard. So far its really easy to ask for expenses and the app itself does allot of work for you. Cons I didnt like that even tho i switched to English. My suboptions are still on German. Once you change to English everything should be on English. Review Source NM Noorie M. Governance Manager Mental Health Care Used the software for: Less than 6 months ### "Easy to use, not overly complicated and no need for a user guide either" February 4, 2025 5.0 Easy to use, not overly complicated and no need for a user guide either Pros Ease of use, especially when using it the first time on the app. Simple to add photos or files to expenses. Cons Nothing that I can think of. A minor addition I would say would be to have an accompanying email confirmation when expenses are processed / paid Review Source CL Charles L. Product Manager Information Technology and Services Used the software for: Less than 6 months ### "Very simple to use" February 5, 2025 4.0 I used it as an employee who submits expenses for reimbursement, and I found the tool highly effective due to its simplicity and ease of use. Pros \- Pretty simple to use - Love the AI that can analyze the receipts Cons Nothing I guess! The tool works pretty well so far Review Source AL Alejandro L. Senior VFX Artist Entertainment Used the software for: Less than 6 months ### "First contact with Payhawk" February 5, 2025 5.0 It is a really good platform with a very friendly user interface Pros Automatic process and speed and good user interface. Cons There is nothing remarkable that has caused me rejection. Review Source AL Alexia L. Accounting Manager Construction Used the software for: 6-12 months ### "Overall extremely satisfied " November 7, 2023 5.0 Pros The customer support team is always prompt and efficient in answering any queries or concerns we may have. The integration with Xero is seamless and works very quickly. It saves a lot of time and effort when it comes to managing our finances and processing our month end. Payhawk also encourages employees to submit their receipts, saving us time from chasing them. Throughout our experience, we have not come across any problems or issues when it comes to making payments through Payhawk. The entire process has been smooth and hassle-free, allowing us to easily settle invoices and manage our finances efficiently. Overall, our experience with Payhawk has been outstanding and we highly recommend them. Cons One important area for improvement for Payhawk is streamlining the approval process for invoices. Currently, the system requires individual approval for each invoice, which can be time-consuming. Implementing a bulk approval feature would be a significant enhancement, allowing users to approve multiple invoices at once and saving them valuable time and effort. Alternatives considered [Spendesk](https://www.capterra.com/p/157515/Spendesk/) Review Source Similar Products Featured ## Related categories [Expense Report](https://www.capterra.com/expense-report-software/)[Spend Management](https://www.capterra.com/spend-management-software/)[Accounts Payable](https://www.capterra.com/accounts-payable-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.