# Page 2 | Payhawk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Payhawk the right Expense Report solution for you? Explore 187 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/200192/Payhawk/reviews --- Payhawk 4.6 (187) [View alternatives](https://www.capterra.com/p/200192/Payhawk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Payhawk ## Showing most helpful reviews Showing 26-50 of 187 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jochanan B. CEO Retail Used the software for: Less than 6 months ### "Don't do it" April 10, 2026 1.0 Payhawk has been a major disappointment for us. During the sales process, the platform was presented as being “almost free,” while the actual costs turned out to be nearly €3,000 per month. In hindsight, only part of the pricing and contractual obligations were disclosed transparently. They managed to convince our controller with an incomplete picture, while important commercial and contractual details were not properly highlighted. Once signed, you are locked into a very restrictive 3-year contract with little to no flexibility. Our experience: extremely expensive, lacking transparency, and highly aggressive commercially. Our advice to other businesses: think carefully before signing with Payhawk and have all pricing and contractual terms thoroughly reviewed before committing. Not a pleasant company to work with. Pros Easy to make a credit card for your employees, but that's it. But at companies like Revolut you can do this for free. Review Source VR Verified Reviewer CFO Financial Services Used the software for: 1-2 years ### "Great All-In-One Solution" February 4, 2025 5.0 Great product, especially for companies with entities in different countries and having to pay in multiple currencies. Pros \- Can be used for multiple entities and provides several currency wallets and payments - Accounting integrations (Xero, DATEV) - Easy to set-up - Multiple features besides spend management such as expense management Cons \- receipt forwarding only works for user accounts - would be great to be able to deduct non-compliant payments directly from the Employee Alternatives considered [Pleo](https://www.capterra.com/p/160720/Pleo/)[Spendesk](https://www.capterra.com/p/157515/Spendesk/)[Moss](https://www.capterra.com/p/211744/getmoss/)[Ramp](https://www.capterra.com/p/207081/Ramp/) Reason for choosing Payhawk Better overall product, price/value comparison and ease of use Switched from [Pliant](https://www.capterra.com/p/264834/Pliant/) needed an All-in-One Tool incl. Expense Management and being able to have multiple entities with different currencies Review Source EB Everett B. Sr. Financial Analyst Computer Software Used the software for: 6-12 months ### "Payhawk: The best platform for a Euro-First Team" February 4, 2025 5.0 \-overall i'm really happy with the platform and do not plan to switch. the UI is fairly enjoyable to work within the platform as an admin and user. Lots of setting functionalities for all sorts of use cases Pros \-Multi-subsidiary management -group settings roll-up for multi-entity management -Workflow design builder -US line of credit functionalitites -Cash Back -Netsuite Integration works very well Cons \-Recurring bugs with settings during software updates -set-up can be challenging Alternatives considered [Spendesk](https://www.capterra.com/p/157515/Spendesk/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[Ramp](https://www.capterra.com/p/207081/Ramp/) Reason for choosing Payhawk Price & netsuite integration & multi-entity management & US Line of credit. We closed two softwares into 1. Cledara & Spendesk Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/)[Cledara](https://www.capterra.com/p/186708/Cledara/) Price & netsuite integration & multi-entity management & US Line of credit. We closed two softwares into 1. Cledara & Spendesk Review Source Response from Payhawk February 5, 2025 Thank you for the detailed review! We're glad to hear that Payhawk's multi-entity management and integrations have been a great fit, and we’ll keep working to address any bugs and make setup easier. 😊 TB Tammy B. Finance Manager Facilities Services Used the software for: Less than 6 months ### "Brilliant - can't recommend enough" February 4, 2025 5.0 We have been well supported, right from the set up stage. The system is really easy to use, the how guides have been really useful when we did get stuck on something, and your customer service is responsive and helpful. Having recently moved over from one of your competitors, Payhawk is hands down the leading spend card system for us Pros Really easy to use. Our guys on the road were up and running with minimal training because it was so intuitive. The ability to have virtual cards means that new starters aren't having to submit expense claims any more. Cons Would be nice to be able to hide some of the payment categories depending on users. Not all staff need to see Office expense categories, for example. Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) The system was lacking, and their customer support was unresponsive, even when we experienced business critical issues. Their pricing structure also meant that their product would get more and more expensive the more we grew Review Source HP HUGO P. FINANCIAL ANALYST International Trade and Development Used the software for: 6-12 months ### "Streamlined Expenses, Top-Notch Support!!!" February 5, 2025 4.0 Payhawk simplifies expense management, saving us time and effort. With a few modifications, it could offer greater flexibility, but overall, it’s an excellent tool! Pros The best way to record our company expenses and is a very User-Friendly "tool" Cons While there is nothing currently to dislike, there is always room for small improvements on any platform. Review Source TS Tomas S. Financial Controller Financial Services Used the software for: 2+ years ### "Really good spend management SaaS" June 16, 2025 5.0 Overall - great experience, Payhawk as a product has improved over the last few years so we are happy with this SaaS. Pros Its easy to use and the app is great. Integration with NetSuite works well too as well as the platform overall is user friendly. Cons No USD bank to bank transfers yet, sometimes there are bugs with integrations. When they update cards - theres no easy way to move subscriptions. Review Source AB Ayoub B. Finance Manager Consumer Services Used the software for: 1-2 years ### "Excellent tool for expenses management" February 5, 2025 5.0 The overall experience is positive, it allows to manage all the expenses in a simple way and effective. It also has a good synchronization with many ERP systems. Pros It is easy to handle to all the receipts and invoices and centralize everything in one single space in a user-friendly dashboard. Cons I would like to be able to make transfers internationally to all countries. There are some invoices from certain countries for which I have to use a regular bank to pay the invoice that is already in Payhawk. If Payhawk opens the possibility of sending the money directly from Payhawk worldwide it would be great. Alternatives considered [Spendesk](https://www.capterra.com/p/157515/Spendesk/) Reason for choosing Payhawk Payhawk was more efficient in comparison to other products. Switched from [Revolut Business](https://www.capterra.com/p/246352/Revolut-for-Business/) Payhawk offers a better solution in comparison to other products. Review Source HW Hao W. Admin Internet Used the software for: 6-12 months ### "9 out of 10, excellent" May 6, 2025 5.0 9 out of 10, excellent. ALL in platform, good user experience, helpful support team and they have cashback policy! Pros ALL in. Payment + expenses + card and sync to ExactOnline Cons USD has been disabled April 2025 but they will fix it soon? Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) Spendesk didn't have sync to ExactOnline Review Source JP James P. Head of Finance Information Technology and Services Used the software for: 6-12 months ### "Decent platform but approval workflows and invoice matching need some work" February 5, 2025 3.0 Works ok for multi-entity, very easy to issue, manage and use cards, AP is ok, reimbursements are good Pros Good multi entity AP/expense management. Additional users don't cost extra unlike some other expense platforms so we can have more non-card users on the platform for reimbursements etc, Cash back on card spend Cons Approval workflows are a bit clunky, receipt match is not very good (probably get a 50% match rate) Alternatives considered [Spendesk](https://www.capterra.com/p/157515/Spendesk/) Reason for choosing Payhawk Cash back made the product significantly cheaper for effectively the same product features Switched from [Pleo](https://www.capterra.com/p/160720/Pleo/) Pleo expensive and not very good, cost extra to add non card user for reimbursements, AP didn't work Review Source AM Anmol M. Finance and Accounts Admin Officer Staffing and Recruiting Used the software for: 6-12 months ### "Smooth process for submitting office expenses" May 8, 2025 5.0 This is my first time using this system at my current workplace. And I like having clear visibility of expenses being submitted internally and approved by the respective managers. This helps both Finance and Sales to keep a track to not exceed the budget for the year or month. Pros Nice and easy to keep track of monthly expenses. Streamlined process of submitting and approving expenses/reimbursements. Cons An expense settled picks up the Supplier name in the invoice as default which ideally should be Payhawk. Review Source jB jenna B. finance manager Marketing and Advertising Used the software for: 1-2 years ### "Love using payhawk!" February 5, 2025 5.0 brilliant, it has been a game changer for my companies expenses, makes my working month so much quicker now expenses are easy! Pros how easy it is to use the system, it was very quick to get set up Cons there is nothing i don't like about payhawk. Alternatives considered [Spendesk](https://www.capterra.com/p/157515/Spendesk/) Reason for choosing Payhawk payhawk was the best all round and seemed to have all the functions i wanted to use Review Source CS Carel S. Head of Finance Computer Software Used the software for: 2+ years ### "Good experience so far, promising pipeline" February 5, 2025 5.0 Promising - pipeline looks exciting and we are keen to grow with you Pros Easy to use and becoming more configurable as we scale Cons The API integration is relatively complex and based on subscribing for events. Alternatives considered [Navan](https://www.capterra.com/p/169591/TripActions/) Reason for choosing Payhawk UI was much more intuitive and useable. We also liked the cash-back programme Review Source VR Verified Reviewer Operations manager Computer Software Used the software for: 6-12 months ### "Nice tool for complex usage" February 5, 2025 4.0 good but could be better. Today with low code possibility, people want to have a plug and play or slide and use configuration Pros cross entity work is very easy to do on this tool Cons Its complicated to work in settings - its not plug and play Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) We were having difficulties with multiple entities and integration with Netsuite. Review Source PE Pablo E. Accountant Information Technology and Services Used the software for: 1-2 years ### "Excelente herramienta para controlar los gastos empresariales" May 8, 2025 5.0 Pros Lo que más me gustó de Payhawk es la facilidad para controlar los gastos de empresa en tiempo real, así como la integración con otras herramientas contables que agiliza muchísimo los procesos administrativos. La interfaz es intuitiva y permite a los equipos financieros tener mayor visibilidad y control sin esfuerzo. Cons Lo que menos me gustó fue que la configuración inicial puede ser un poco compleja si no estás familiarizado con plataformas de gestión financiera. También hay ciertas funciones avanzadas que podrían estar mejor explicadas o documentadas para nuevos usuarios. Review Source MG Mirella G. TÉCNICO CONTABLE Airlines/Aviation Used the software for: 6-12 months ### "Rapidez de respuesta" May 12, 2025 5.0 Muy contenta, aunque no tenga atención física cuentan con un personal muy eficiente. Pros La rapidez de resolución de problemas. Puedes notificar una incidencia fácilmente a través del chat interno. Cons Que no puedo transferir los datos de Payhawk a mi programa contable de la forma que necesito Review Source JM Johannes M. Associate Water Engineering Civil Engineering Used the software for: 1-2 years ### "Expenses simplified" February 4, 2025 5.0 Payhawk has made expense submission for me efficient and has removed the usual pain I have. The auto populate from images of receipts is probably the best I've experienced for expenses software. Pros The AI feature that can pull information and prepopulate expenses. Super handy and helps with expenses submission Cons I cannot edit an expense once submitted if I notice a mistake. Would be useful if this can be added as an option prior to approval Review Source Response from Payhawk February 5, 2025 Thanks for your feedback! We’re glad the AI feature has made your expense submissions more efficient, and we’ll consider your suggestion for editing expenses before approval. 😊 tA thomas A. Finance Hospitality Used the software for: 1-2 years ### "Great System" February 4, 2025 5.0 Really enjoy the product, best I have used and looking forward to what comes next Pros Ease of use Customer Support Speed of onboarding Consistent development Cons Lack of AI- perhaps lagging behind some others, but looks like some AI developments are in the work. Switched from [Tipalti](https://www.capterra.com/p/236980/Tipalti/) Ease of use was not good with Tipalti system Review Source MW Melanie W. Flight Operations Manager Airlines/Aviation Used the software for: 1-2 years ### "Payhawk recommendation!" May 1, 2025 5.0 Experience with Payhawk has been good so far. I use it everyday. It's easy and a timesaver to manage our accounting. Pros Payhawk is easy to use, very logical so no need to train people for use. The accounts can be customized to a big extent, so all users have different levels of what they can or can't do. Cons No downsides so far. In case of issues or questions they are very reachable via the chat. Review Source AH Alison H. Administrator Hospital & Health Care Used the software for: 6-12 months ### "Superb Software and App" February 4, 2025 5.0 Good from the start, really simple to use, quickly, on the go. Expenses can be dealt with immediately Pros Ease and speed, seemless continuity between app and desktop software Cons There's nothing I don't like. Fabulous programme, easy to use and updates on both app and software immediately Review Source Response from Payhawk February 5, 2025 Thank you for your fantastic feedback! We’re thrilled to hear that you find Payhawk easy and seamless to use across both app and desktop—glad it’s working well for you! 😊 CV Cedric V. Integrator Information Technology and Services Used the software for: 2+ years ### "big fan of payhawk" May 8, 2025 4.0 Great support and user interface and workflows, it saves us a lot of time Pros Very user friendly, great oversight of expenses and fast reimbursements Cons Functionality for accountants could be improved Review Source MO Michael O. Client Liaison Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Payhawk review" February 4, 2025 5.0 My experience with Payhawk has always been positive and assistance is always close by whenever i have needed it. The support is great and queries answered in a extremely timely fashion. Pros Payhawk is usually quite reliable in terms of connectivity but i do like the easy on the eye format the most. Cons What i like the least is when i purchase an Amazon product it can take half a day or so for the transaction to show up on Payhawk. Review Source Response from Payhawk February 5, 2025 Thank you for your review! We're glad to hear you’ve had a positive experience with Payhawk and appreciate the support. we’ll look into improving transaction visibility for Amazon purchases. 😊 DJ Dainius J. Search engineer Computer Software Used the software for: 2+ years ### "Payhawk saves time" February 5, 2025 5.0 I like the virtual card experience. It helps to add the card to they payment methods and use it without any additional manual information entering while purchasing. Pros It helps to pay for things from my learning budget, e.g., buying books whenever needed. Even though it could be better, the auto-classification of the purchases saves time. Cons When I get a refund (e.g. a lost package from Amazon), I still have to upload the refund invoice even though the transfer to the card already contains all the information. Review Source JT Jen T. Head of Ecommerce Consumer Electronics Used the software for: 1-2 years ### "Great, love using Payhawk" February 4, 2025 5.0 Great, love using it. Removes paperwork, wasted time and assists accounts in expense categorisation. Pros Very easy to use, both app and desktop are seamless in helping me to submit expenses on the go. Cons would benefit from my company being able to set reminders and timed limitations on expense submission, possibly a freeze to card use until previous expenses are submitted. Review Source Ramtin T. Backend Engineer Apparel & Fashion Used the software for: 1-2 years ### "A Comprehensive Financial Management Solution" February 5, 2025 5.0 My experience with Payhawk has been overwhelmingly positive. It has streamlined our financial processes, reduced manual work, and provided valuable insights into company spending. Highly recommended for businesses looking to modernize their financial operations. Pros What I liked most about Payhawk is its seamless integration of expense management, corporate cards, and accounting. The platform is incredibly user-friendly, and the real-time tracking feature helps maintain full control over company spending. Cons What I liked least was the occasional delay in customer support response times. While the platform is robust, quicker support would enhance the overall experience, especially during urgent issues. Review Source VR Verified Reviewer Marketing and Sales Operations Associate Hospitality Used the software for: 6-12 months ### "Expense tracking made easier" February 4, 2025 5.0 Payhawk is a great tool for managing expenses efficiently. The automation features and integrations help simplify tracking and approvals, making it a convenient solution for daily use. Pros Payhawk makes expense tracking incredibly easy with its intuitive interface and automation features. I love that I can add my company card to Google Pay, which makes payments more convenient. The receipt scanning and approval workflows also streamline our processes, saving time on reimbursements and reconciliation. Cons The receipt scanner could be more accurate and responsive when capturing details. Review Source Response from Payhawk February 5, 2025 Thanks for your feedback! We're glad Payhawk is helping streamline your expense tracking, and we appreciate your suggestion for improving the receipt scanner’s accuracy and responsiveness. 😊 Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.