# Page 4 | Payhawk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Payhawk the right Expense Report solution for you? Explore 187 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/200192/Payhawk/reviews --- Payhawk 4.6 (187) [View alternatives](https://www.capterra.com/p/200192/Payhawk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Payhawk ## Showing most helpful reviews Showing 76-100 of 187 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Sara M. P&C Operations Specialist Computer Software Used the software for: 1-2 years ### "The best expense management system" May 10, 2023 5.0 I think it was the best tool that we have. Is very useful to manage all our monthly purchases, you have it under control, you can define limits, funds and payments very easy. You can also can have the recurrent subscriptions in the same panel, to know the monthly expenses. You can pay invoices, reimburse expenses and use the credit cards. Pros The easy use, implement, manage and control. Also, the support team is impressive! how they follow open cases, the fast answers, their knowledge. Cons Is a brand new tool, so it's improving their functionalities every day. We started without the Netsuite integration, and now it's working perfectly. We have also the travelperk integration and it's very good. The best is that the product and development team is always connected with your needs and helping a lot in Payhawk grow. Review Source Brad H. Head of Financial Reporting Airlines/Aviation Used the software for: 1-2 years ### "The best expense management system I've ever used" June 25, 2023 5.0 We get great visibility of our employees T&E spend. We have built great controls with Payhawk to ensure that the burden of travel administration falls onto each employee and not the finance team. As there are late receipt system controls in place, this means that employees have to comply with receipt deadlines without it being policed by the finance team. All receipts and payments are automatically sync'd with our finance system which is seamless. Pros The product is very easy to use. The integration with NetSuite is a game changer for us. It couldn't be easier for employees to upload their receipts. They are constantly releasing new features to ensure they provide the best product for customers. Cons Its hard to think of any as new feature updates have solved previous weaknesses. The only con is that you can only have credit cards with Payhawk US and debit cards are not supported. Alternatives considered [Spendesk](https://www.capterra.com/p/157515/Spendesk/)[Expensify](https://www.capterra.com/p/97594/Expensify/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Review Source MV Margot V. Chat coordinator Human Resources Used the software for: 1-2 years ### "Payhawk Feedback " August 24, 2023 3.0 When there are no exceptions and you do not need to adjust something in your own administration it works well. However from the moment something needs to be adjusted the impact is quite high on your previous administration. Pros It is nice it can be used across teams. Customer service is always very friendly Cons \- Layout of expenses is quite unclear, you can not easily see what team made what purchase- When adjusting one of the information (categorization) fields this has directly impact on all previous purchases as well. This makes the impact of adjusting quite high. It would be nice if you for example could point out that the information fields such as selecting the date from when you would like to see it change in stead of for the whole administration- The info fields sometimes just change or get empty while typing- Even when adding suppliers to the list of suppliers it still adjust every-time you add a new purchase from the same supplier. When you are thus not focussed on adjusting this you end up with a great amount of supplier accounts for the same supplier (for example 5 versions of the a realtor supplier)- I feel that the interface of the company expenses is quite hectic. A lot of information is displayed but not the information you might want to see there. It would for example be nice if you could adjust the selected fields you see instead of only being able to see the note added and category Review Source JS Jonathan S. FINANCE DIRECTOR Real Estate Used the software for: Less than 6 months ### "Organised Payments" October 11, 2023 4.0 we feel that we are in the right direction. i recommended Payhawk to 2 friends already. Pros the flexibility on limits, the control of spending, the organization of documents, and their support team. I feel that this will grow and the sky is the limit. Cons we are still setting up the automation of posting in our accounts software. the initial registration with some employees by not receiving the email and some went to junk mail. but once set all was good. Alternatives considered [Revolut Business](https://www.capterra.com/p/246352/Revolut-for-Business/) Reason for choosing Payhawk Revolut business didn't offer the service in our country. Review Source VR Verified Reviewer Head of Data collect Marketing and Advertising Used the software for: 1-2 years ### "Payhawk fait le job" November 13, 2023 4.0 L'utilisation des cartes virtuelles fonctionne bien. La remontée des dépenses de manière automatique fonctionne bien. Le détail des dépenses est clair. Le système de remboursement fonctionne bien. Le support est réactif Pros Payhawk est une solution de paiement moins chère que ces concurrents et qui fait le job. Cons Payhawk a besoin d'améliorer l'UX de son application web. Par exemple, il n'est pas toujours clair sur pourquoi une note de frais n'a pas toutes les informations nécessaires pour ne plus être dans la zone "en attente" Review Source Response from Payhawk November 22, 2023 Hi there! Thank you for your review and the feedback provided! We're committed to improving the experience of our clients and your input will be delivered to our Product team. LS Luke S. Director of Finance & Accounting Computer Software Used the software for: 2+ years ### "Luke S. Review" August 11, 2023 5.0 Pros Receipt collection from users and issuance of debit cards Cons When claiming per diems, if the location is not applied specifically to the city (eg. London) but to a specific address (eg. Tower Bridge, London), the UK generic rate is picked and not the London rate. Alternatives considered [Pleo](https://www.capterra.com/p/160720/Pleo/)[Rydoo](https://www.capterra.com/p/128370/Xpenditure-Expenses/) Reason for choosing Payhawk Enough features to cover what we need Review Source AC Alexandra C. Chief Financial Officer Financial Services Used the software for: 6-12 months ### "Very happy with the softwarr" July 20, 2023 5.0 Very happy with the software. Customer services are so helpful as well Pros So easy to use by employees. Easy to implement. Cons approval management - as we have various employees reviewing and approving sometime skips one of the reviewer. Might be linked to set up issues. Reason for choosing Payhawk Straightforward to contract. Acceptable price, Integration with our accounting software Review Source MAB Maria Alexia B. Cost Controller Health, Wellness and Fitness Used the software for: 1-2 years ### "Good experience with Payhawk" June 16, 2023 3.0 Pros The platform is intuitive and very easy to use. The supporting team is very helpful and they reply fast.What I like most is that Payhawk helps me to control the expenses and have a better view of them as I can create and download reports and be able to include all the information I need.In addition, they help you to integrate your bussiness to the platform and you can have many entities as you want. Cons In my opinion, Payhawk can be improved and new features can be added. It would be a good idea to have the possibility to block cards to certain entities and categories so the cards can only be used in entities related to the companies 'expense policy.Also, it would be great to be able to select all the expenses that I want to reimburse instead of clicking one by one Review Source JM Jack M. Systems Manager Media Production Used the software for: 1-2 years ### "Has become essential to the operation of our business." March 20, 2023 5.0 We have a high volume of transactions across many, short-lived projects. Payhawk keeps our teams on budget and in control of spending. Pros Immediate access to spending, oversight for management, reduces friction of collecting paperwork. Cons The UI of the website can be cumbersome and prone to breaking completely. Customer service can be slow or uncooperative at times. Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) Poor customer service and limited features. Review Source JM Julia M. People, Culture & Office Manager Entertainment Used the software for: 1-2 years ### "Overall; a great service! " July 10, 2023 5.0 Payhawk gives our employees the perfect about of spending freedom but also makes everyone accountable for their own expenses and invoice processing. The reporting functions are great and the Payhawk support team are always there, willing to assist with any issues that may arise! Pros I have been using PayHawk for around 2 years now and it as been a game changer in my Company for expenense management, invoice payments for suppliers and much more! It's very user friendly and although I do not normally like notifications from apps, Payhawk keeps me on top of reciept submissions and approving expenses for my team! I would highly recommend! Cons Sometimes there is a ever so slight delay with updating limits/ purchases/ approvals but it always seems to sort itself out pretty quick! Review Source RR Rocío R. Finance Annalyst Wholesale Used the software for: Less than 6 months ### "okey but not brilliant " July 17, 2023 2.0 We actually expected more than what we receive, but overall, the service its okey Pros I like the facility of having all the paymement an the receipts in one platform, so you Know exatly the cost od the thingh you buy; I like the cashback; It's easy to use and all the employees can uses it Cons Cost too much, the integration with our ERP wasn't good; , you need to pay if you want a physical credit card, and Payhawk dont read all the information from the receipt well, so in taht point need to improve Review Source VR Verified Reviewer PM Consumer Electronics Used the software for: 1-2 years ### "Primera review" August 4, 2023 5.0 Muy buena, lo utilizo mucho, tanto tarjeta virtual como fisica y ahorra muchisimo tiempo Pros La facilidad con la que se cargan los recibos y la utilidad de escaneo, puedes sacar una foto con el recibo en la mano y lo acomoda para que se vea perfecto Cons seria ideal la integracion con los sistemas de pago para no tener que justificar con la foto, pero esto seria la cereza del postre. la verdad es muy buen servicio Review Source JA Jenny A. Senior Business Analyst Financial Services Used the software for: 6-12 months ### "Incredible tool and outstanding support" March 16, 2023 5.0 Wonderful product, it has saved me loads of time reconciling invoices, chasing receipts and approving payments, it connects with Xero and makes it easier to have our records up to date and in order. Pros The product is really useful in everything we do in our finance team, it helps us reconcile expenses quicker and has a really cool app that reminds people when a receipt is missing. Authorising payments is a breeze using the app and when any issue presents the support team is right there to help. Cons In the beginning, there were a few things that needed to be adjusted in the way the information was displayed but Payhawk did their best to adjust our requirements and train us to use it and make the best out of the product. Review Source NU Natalia U. Senior Accountant Entertainment Used the software for: 1-2 years ### "Payhawk Experience" August 21, 2023 5.0 Very positive Pros U are very responsive, fast adjusting new needas of your clients. Cons certain Accounting/ Finance understanding of workflow is missing Review Source SE Sherene E. HR People Partner Information Services Used the software for: Less than 6 months ### "Tool with great potential" November 30, 2023 4.0 Pros It's a tool that has a lot of potential with many ease features. The interface is user friendly and the virtual payment methods are a lifesaver! Cons The integration with Exact has not been flawless and there is no real monthly expense reports per employee that can be generated. Each and every expense is separate and that makes it confusing. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) We needed a platform that combined the integration with our accounting platform Exact Review Source LP Luigi P. Compras Marketing and Advertising Used the software for: 6-12 months ### "Payhawk es fantastico" September 5, 2023 5.0 Pros Lo que más me ha gustado de Payhawk es su interfaz intuitiva y fácil de usar. Desde el momento en que empecé a utilizar la plataforma, noté lo sencillo que era cargar y gestionar mis recibos y gastos corporativos. Además, la función de conciliación automática de transacciones ha ahorrado mucho tiempo a mi equipo financiero. También aprecio la capacidad de personalizar las categorías de gastos y la generación de informes detallados que facilitan el seguimiento de nuestros gastos. En general, Payhawk ha mejorado significativamente nuestra eficiencia en la gestión de gastos y ha simplificado nuestro flujo de trabajo financiero, lo que ha sido realmente beneficioso para nuestra empresa" Cons No puedo encontrar ningún aspecto negativo en mi experiencia con Payhawk. La plataforma ha sido excepcionalmente sólida y confiable en todas las áreas. Desde la interfaz de usuario hasta la gestión de gastos y la generación de informes, Payhawk ha superado mis expectativas en todos los sentidos. No puedo señalar ningún aspecto negativo porque simplemente no lo he encontrado. Es una herramienta que ha simplificado enormemente nuestra gestión financiera y ha mejorado la eficiencia de nuestro equipo. Review Source KS Kian S. Administrator Accounting Used the software for: 6-12 months ### "Great product and excellent customer service" July 27, 2023 5.0 Excellent, the product is designed very well, is easy to use and makes my workload more streamlined and efficient. Pros The customer service is the best I have ever experienced. There is a qualified team on hand to assist with any queries. Cons Nothing comes to mind, it makes my job more efficient! Review Source LZ Lina Z. Finance manager Consumer Services Used the software for: 6-12 months ### "Great Product" November 1, 2023 5.0 Pros Its very user friendly, everything is working smoothly Cons Sometimes when there is an update some settings glitch and the invoices are not going through our accounting software Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) No integrations with Netsuite at the time Review Source MF Meltem F. CFO Assistant Retail Used the software for: 6-12 months ### "Great application!" May 16, 2023 5.0 Pros It is very easy to use. The customer service is very fast and helpful. They are very solution oriented and developing is quite fast. Cons We have been testing with the integration with NetSuite for a long period now and are still not ready to go live (currently using Sandbox) due to errors we receive when sending to NetSuite. Furthermore, reimbursements can only be done to EUR, GBP and BGN, while we have employees in whole Europe with different currencies. Review Source VR Verified Reviewer Smart Cities Sales Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Genial para trabajadores" August 2, 2023 5.0 Pros Como trabajador, es fantástico tener acceso a una tarjeta de empresa de fácil uso para los gastos de viajes y representación. Cons No funciona en vuelos ni zonas donde no haya cobertura. Review Source YT Yana T. HR and Administration manager Automotive Used the software for: 1-2 years ### "Satisfying and easy to use" June 28, 2023 5.0 Pros I can easily upload all expense papers from everywhere I am. Good control on the expences via the politics section and the requesting funds method.Very useful way of managing all cards, employees access and funds. Cons I thing it would be better if all costs marked by the cost owner as reimursable may have an option to be denied by the company without being deleted, so a tracking history remains. Review Source EB Eleazer B. Finance Director Gambling & Casinos Used the software for: 1-2 years ### "Will definitely recommend " May 15, 2023 5.0 Pros The overall control and management over the spending/ card access and limits/ Expense management Cons not being able to select multiple transaction to approve. Review Source JR Jonathan R. Sales Engineer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Payhawk Mobile End User" March 23, 2023 5.0 The mobile app is great and the web interface is equally slick. Pros I've been exposed to multiple different expense management tools over the years, and Payhawk beats them all. Simple, quick and no excuses for lost receipts or complex management of expenses. Its quick and simple from an end user perspective, which means I can process each expense as soon as it occurs and know that I will get reimbursed. Cons Receipt scanning could be a little slicker and automatically crop just the receipt instead of capturing the whole image. Review Source AP Alex P. Finance Analyst Computer Software Used the software for: 1-2 years ### "PayHawk Review" March 30, 2023 4.0 The platform itself is somewhat basic, however this can been seen as a strength as it aids ease of use, and new features are being added all the time. It is much better than using the legacy paper/excel/pdf based credit card system - being able to save receipts electronically is a game changer! Pros OCR functionality and invoice/receipt scanning, as well as being able to block cards in real time Cons Our users not filling in/submitting the required expense information! Alternatives considered [Pleo](https://www.capterra.com/p/160720/Pleo/) Review Source Juan B. CEO Computer Software Used the software for: I used a free trial ### "The definitive solution to manage the expenses of my company" July 7, 2023 5.0 The automation of the processes has been really useful. The ability to automatically capture and categorize proof of expenses has saved a lot of time and reduced the administrative burden. Pros What I liked the most is the simplicity and efficiency of its platform. It is really easy to use and has allowed me to manage my company's expenses in a much more agile and organized way. In addition, the automation of the processes has been a real improvement in my day to day, saving me time and effort. I also highlight the complete vision of spending that the group control panel offers, which has helped me to have greater control of cash flow. Cons What I liked least was the cost of the platform. Although I understand that this is a quality and advanced solution, the price can be quite high for smaller or growing companies. 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