# Payhawk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Payhawk the right Expense Report solution for you? Explore 187 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/200192/Payhawk/reviews --- Payhawk 4.6 (187) [View alternatives](https://www.capterra.com/p/200192/Payhawk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Payhawk Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews MP Mark P Managing DirectorReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “We integrated Payhawk into two of our property businesses at the end of 2022 and it has streamlined expenses superbly, reducing error and labour cost exponentially.“ February 5, 2025 MO Michael O Client Liaison ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “What i like the least is when i purchase an Amazon product it can take half a day or so for the transaction to show up on Payhawk.“ February 4, 2025 NB Nico B Finance Team memberMedical Devices, 51 - 200 employeesUsed the software for: 6-12 months. “Payhawk was a complete upgrade from our previous system, cardhoilders are now able to code and submit corporate card and business expenses instantky and comfortably from their preferred device“ February 5, 2025 Carl Olof A Customer Service ManagerComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “The mail receipt feature doesn't always match receipts.“ February 4, 2025 Bárbara S Marketing and Sales Operations AssociateHospitality, 201 - 500 employeesUsed the software for: 6-12 months. “The automation features and integrations help simplify tracking and approvals, making it a convenient solution for daily use.“ February 4, 2025 RR Rocío R Finance Annalyst Wholesale, 51 - 200 employeesUsed the software for: Less than 6 months. “Cost too much, the integration with our ERP wasn't good; , you need to pay if you want a physical credit card, and Payhawk dont read all the information from the receipt well, so in taht point need to improve“ July 17, 2023 Jochanan B CEORetail, 201 - 500 employeesUsed the software for: Less than 6 months. “Easy to make a credit card for your employees, but that's it. But at companies like Revolut you can do this for free.“ April 10, 2026 JC Jasmine C Finance ManagerManagement Consulting, 11 - 50 employeesUsed the software for: 6-12 months. “Payhawk automatically fill in some information based on the invoice uploaded but some information can be wrong for examples dates“ November 7, 2023 ## Showing most helpful reviews Showing 1-25 of 187 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Giancarlo B. CFO Retail Used the software for: Less than 6 months ### "Great all-in solution" April 22, 2021 5.0 The landscape of finance solutions is enormous. Most focus on a single area, e.g. expensing, payments or invoice management and are totally disconnected from each other. With Payhawk we have an all-in-one solution that covers all areas backed by a super strong product team. As a result we can focus on what really matters for us as a fast growing startup and don’t have to waste time on admin stuff Pros It integrates super well with your ERP systems (e.g. Netsuite). Cons We started using Payhawk a couple of month ago. So far I am not missing any features. However I am looking forward to get to know new features the product team is working on. Alternatives considered [Soldo](https://www.capterra.com/p/194308/Soldo/)[Spendesk](https://www.capterra.com/p/157515/Spendesk/) Reason for choosing Payhawk Super intuitive, best sales/on-boarding experience Review Source Response from Payhawk April 23, 2021 Giancarlo, thank you for the glowing review! DN Daniela N. Office Manager Real Estate Used the software for: 6-12 months ### "Great tool" February 4, 2025 4.0 Pros It's super easy to use and very intuitive Cons Onboarding promise to be more helpful, but you have to figure out almost everything by your own. Alternatives considered [Spendesk](https://www.capterra.com/p/157515/Spendesk/)[Holded](https://www.capterra.com/p/153384/Holded/) Reason for choosing Payhawk Type of pricing (subscription based) and the fact that encourages it's use by the money back program. Other alternatives price more if you use it more which is not interesting at all. Review Source Response from Payhawk February 5, 2025 Thanks for your review! We're glad Payhawk is easy to use and appreciate your feedback on onboarding—it's helpful as we work to improve the experience. 😊 WL Will L. FINANCE ADMIN Education Management Used the software for: 1-2 years ### "Payhawk for me " February 4, 2025 3.0 I have a lot of experience as ADMIN profile but I would like more improvements Pros Very handy to understand and upload the information for cardholders Cons Quick and easy to use, But for Admind I always report issues I found and this never stops Review Source Response from Payhawk February 5, 2025 Thanks for sharing your experience! We're glad Payhawk is easy to use, and we appreciate your feedback as an admin—your insights will help guide future improvements. 😊 CC Charlotte C. General Accountant Computer Software Used the software for: 6-12 months ### "Great overall experience" February 5, 2025 5.0 Great help of the team to implement the solution, we change from spendesk to payhawk and we are very happy with it Pros Easy to use, good client support if needed Cons Sometimes workflows are a little bit hard to understand at first Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) It no longer suited to our needs since we grow over the years Review Source SM Sannah M. Sales Administrator Consumer Services Used the software for: Less than 6 months ### "No more chasing employees!" February 4, 2025 5.0 The overall experience has been pleasant Pros The ability to place limits on cards and introduce spendature policies for different team members. The system also automatically blocks cards when employees do not upload receipts, which means everyone keeps on top of this because they do not want their card blocked! Cons I would have preferred the ability for a 'pocket function' to allow employees to pay back money that is outside company policies. Currently we need to dock these amounts from payroll, Switched from [Pleo](https://www.capterra.com/p/160720/Pleo/) We had issues with control over how employees use their cards. We also had to keep chasing for receipts to be uploaded. Review Source Response from Payhawk February 5, 2025 Thank you for your review! We're glad Payhawk helps with card limits and receipt management, and we’ll take your feedback on the "pocket function" into consideration for future updates. 😊 DG David G. Head of Commercial Growth Marketing and Advertising Used the software for: 6-12 months ### "Good but not great" February 4, 2025 3.0 General functionality is okay but having to authorise through the app to use the desktop version is silly. Pros Notifications on the platform are terrible. Cons The request notifications are the worst part Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) Cost conservation. The functionality was better on Spendesk Review Source Response from Payhawk February 5, 2025 Thank you for sharing your thoughts! We appreciate your feedback on notifications and the app authorization process, and we’ll work on improving those areas. 😊 RS Robert S. Head of Sales and Marketing Information Services Used the software for: Less than 6 months ### "Amazing platform for managing expenses!" February 4, 2025 5.0 Really quick and efficient. The platform is so modern and has made my life so much easier Pros The app is great and prompts you to upload your receipts. The approvals are pretty much instant and super handy to have the credit card linked with it also. Honestly this has made managing expenses for my team so much easier. Cons Nothing so far. I have been using the platform for a few months and haven't had any issues with it. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Improved workflows for approvals and tracking Review Source SF Sam F. Credit Controller Wholesale Used the software for: 1-2 years ### "Worth it for the time savings!!!" May 9, 2025 5.0 10/10 - expenses are so much more manageable and easy to track and track any issues and overall spenditure. Pros The support when needed is available within a few minutes - quick and easy resolutions Cons Sometimes no contact phoen number can be frustrating however the speed of email replies and the live chat certainly makes up for this Review Source VR Verified Reviewer KEY ACCOUNT MANAGER Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Awesome tool... Premium Assistance!!!" February 5, 2025 4.0 Payhawk makes expense management much easier, saving us time and hassle. A few tweaks could improve flexibility, but overall, it’s a great tool! Pros The best way to record our company expenses is with a very user-friendly tool. Cons There is currently nothing to dislike, but as with any platform, there’s always room for small improvements. Review Source VR Verified Reviewer Sales Consultant PPA Originator Renewables & Environment Used the software for: 6-12 months ### "Amazing innovative tool" February 4, 2025 5.0 very helpful tool and user-friendly platform for the management of daily expenses. Pros super helpful tool, interface user is really intuitive Cons a certain need to have self-explanatory tutorial to fully explore the tool Review Source AR Akhlaq-ur R. Account Manager Marketing and Advertising Used the software for: 6-12 months ### "The Best Thing For Work Expenses" February 4, 2025 5.0 Satisfied with both web and mobile app experience Pros I love how Simple & Instant Payhawk is in processing and to be able to see the history of my transactions in a clear, simplistic view. Cons Not any I have encountered using it in the last 6 months Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) Ease of use, better price and more of a right match. Review Source Response from Payhawk February 5, 2025 Thank you for the great feedback! We’re thrilled you’re satisfied with Payhawk’s simplicity and transaction history, and we appreciate your insights on the ease of use and value! 😊 LV Leonardo V. Full-stack developer Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Quick, intuitive and complete service" February 5, 2025 5.0 Very satisfying, as main features are easily accessible. Pros The UI is very intuitive. Creating expenses is a quick process, so us users can go straight to the point. Cons Creting virtual credit cards takes some time. It's not something bad though, as it just works different from other sites like Spendesk. Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) Organization decision, probably because of high fees. Review Source Response from Payhawk February 5, 2025 Thanks for your review! We're glad you find the UI intuitive and expense creation quick—your feedback on virtual cards is noted, and we’re always looking to improve. 😊 MO Michael O. Client Liaison Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Payhawk review" February 4, 2025 5.0 My experience with Payhawk has always been positive and assistance is always close by whenever i have needed it. The support is great and queries answered in a extremely timely fashion. Pros Payhawk is usually quite reliable in terms of connectivity but i do like the easy on the eye format the most. Cons What i like the least is when i purchase an Amazon product it can take half a day or so for the transaction to show up on Payhawk. Review Source Response from Payhawk February 5, 2025 Thank you for your review! We're glad to hear you’ve had a positive experience with Payhawk and appreciate the support. we’ll look into improving transaction visibility for Amazon purchases. 😊 JT Jen T. Head of Ecommerce Consumer Electronics Used the software for: 1-2 years ### "Great, love using Payhawk" February 4, 2025 5.0 Great, love using it. Removes paperwork, wasted time and assists accounts in expense categorisation. Pros Very easy to use, both app and desktop are seamless in helping me to submit expenses on the go. Cons would benefit from my company being able to set reminders and timed limitations on expense submission, possibly a freeze to card use until previous expenses are submitted. Review Source DJ Dainius J. Search engineer Computer Software Used the software for: 2+ years ### "Payhawk saves time" February 5, 2025 5.0 I like the virtual card experience. It helps to add the card to they payment methods and use it without any additional manual information entering while purchasing. Pros It helps to pay for things from my learning budget, e.g., buying books whenever needed. Even though it could be better, the auto-classification of the purchases saves time. Cons When I get a refund (e.g. a lost package from Amazon), I still have to upload the refund invoice even though the transfer to the card already contains all the information. Review Source MP Mark P. Managing Director Real Estate Used the software for: 1-2 years ### "Payhawk - Well done" February 5, 2025 5.0 10/10. Payhawk is user friendly, support is great, new features are added all the time and it is a pleasure to use. Pros We integrated Payhawk into two of our property businesses at the end of 2022 and it has streamlined expenses superbly, reducing error and labour cost exponentially. Cons I don't like that fact I did not implement it sooner Review Source FL Francisco L. Financial Administrator Arts and Crafts Used the software for: 1-2 years ### "Reccomend for all companies" February 5, 2025 5.0 very good, we have implemented it on all of our CC activities Pros platform, overall car management. Very simple and easy to use Cons export system, doesnt always automatically link payments to exact Review Source VR Verified Reviewer Customer Service Manager Computer Software Used the software for: Less than 6 months ### "Review of Payhawk" February 4, 2025 5.0 I like it. It makes expenses simple, the mobile app works great. Can't recommend it enough. Pros It's easy to use, and you get a good overview of all expenses and cards. Cons The mail receipt feature doesn't always match receipts. Review Source Response from Payhawk February 5, 2025 Thank you for your review! We're glad you find Payhawk easy to use and that the mobile app works well for you—your feedback on the mail receipt feature is noted. 😊 KG Krystal G. Owner Arts and Crafts Used the software for: Less than 6 months ### "Easy to use convenience automation" November 6, 2024 5.0 Overall, I am highly satisfied with my experience with Payhawk. I would recommend this service to other business owners to help with their daily business processes Pros What I like most about Payhawk Is that it easily automates my spending invoicing, and Bill pay. Payhawk Has an easy to use user intervals. It is easy to learn, and teach new users to learn , how to use everything neede To streamline daily tasks in my company . I like that multiple languages are available, making it easy to communicate with everyone easily. Cons There is not a feature about hawks that I like the least. It could be easier to find FAQs that are commonly asked. Review Source EP Estuardo P. SMM Financial Services Used the software for: 1-2 years ### "Makes Invoicing Super Easy" February 4, 2025 5.0 Pros It's easy to put up my invoices and tell my employer to pay what is due. It's a no-brainer. Cons Until I get paid, the invoice gets marked red as I'm waiting instead of having a certain notification that it's in the approval process. Review Source Response from Payhawk February 5, 2025 Thanks for sharing your thoughts! We're glad Payhawk makes invoicing easy for you, and we’ll take your feedback on invoice status notifications into account for future improvements. 😊 ML Marianne L. Junior finance change management Entertainment Used the software for: Less than 6 months ### "Great experince!" May 12, 2025 5.0 So far, it's been a pleasant experience. We're implementing it across our teams, and the FAQ is comprehensive. Otherwise, the chatbot and Payhawk's customer service teams are quick and efficient. Pros It's a practical application for our company's purchases, especially one-time payments. It's easy to use and understand. Cons Nothing to report. I haven't found anything annoying or inconvenient so far. Review Source NM Noorie M. Governance Manager Mental Health Care Used the software for: Less than 6 months ### "Easy to use, not overly complicated and no need for a user guide either" February 4, 2025 5.0 Easy to use, not overly complicated and no need for a user guide either Pros Ease of use, especially when using it the first time on the app. Simple to add photos or files to expenses. Cons Nothing that I can think of. A minor addition I would say would be to have an accompanying email confirmation when expenses are processed / paid Review Source CL Charles L. Product Manager Information Technology and Services Used the software for: Less than 6 months ### "Very simple to use" February 5, 2025 4.0 I used it as an employee who submits expenses for reimbursement, and I found the tool highly effective due to its simplicity and ease of use. Pros \- Pretty simple to use - Love the AI that can analyze the receipts Cons Nothing I guess! The tool works pretty well so far Review Source Caroline B. Bachelor in Supply Chain Management Consumer Goods Used the software for: 1-2 years ### "better visualized expenses" June 27, 2024 4.0 total control of expenses allowing to have a secure and very strategic basis for making decisions based on expenses Pros Since I have managed Payhawk I have managed to have an order in my expenses that helps me not to forget pending invoices and to be able to have a better visualization of all daily expenses in real time on a single platform so as not to disperse the information and have control of invoices , accounts payable and receipts. Cons I like everything, however the customer service can take a while to respond, that's the only thing wrong. Review Source AL Alexia L. Accounting Manager Construction Used the software for: 6-12 months ### "Overall extremely satisfied " November 7, 2023 5.0 Pros The customer support team is always prompt and efficient in answering any queries or concerns we may have. The integration with Xero is seamless and works very quickly. It saves a lot of time and effort when it comes to managing our finances and processing our month end. Payhawk also encourages employees to submit their receipts, saving us time from chasing them. Throughout our experience, we have not come across any problems or issues when it comes to making payments through Payhawk. The entire process has been smooth and hassle-free, allowing us to easily settle invoices and manage our finances efficiently. Overall, our experience with Payhawk has been outstanding and we highly recommend them. Cons One important area for improvement for Payhawk is streamlining the approval process for invoices. Currently, the system requires individual approval for each invoice, which can be time-consuming. Implementing a bulk approval feature would be a significant enhancement, allowing users to approve multiple invoices at once and saving them valuable time and effort. 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