---
title: "Payhawk Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Payhawk Software - reviews, pricing plans, popular comparisons to other Expense Report products and more."
source_url: "https://www.capterra.com/p/200192/Payhawk/"
page_type: "product"
language: "en"
---

# 

 Payhawk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Payhawk

## What is Payhawk?

Payhawk enables you to streamline expense management processes, control employee card spend, reimburse mileage and per diem claims and out-of-pocket spend. The platform's robust workflows, customizable expense policies, business budgets and spend limits enable finance teams to control and track expenses in real time. Payhawk's native integrations with the most popular accounting systems and ERPs simplify the process of syncing financial data, eliminating the need for manual reconciliation.

## What is Payhawk used for?

[Expense Report](https://www.capterra.com/expense-report-software/)[Spend Management](https://www.capterra.com/spend-management-software/)[Accounts Payable](https://www.capterra.com/accounts-payable-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 188 user reviews

Reviews sentiment

Positive

92%

Neutral

7%

Negative

1%

Contact vendor  
for pricing

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Accounts Payable / 2026
-   Expense Report / 2026
-   Procurement / 2026
-   Purchasing / 2026
-   Financial Reporting / 2025
-   Spend Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Accounts Payable / 2026
-   Bookkeeper / 2026
-   ESG / 2026
-   Financial Reporting / 2026
-   Time and Expense / 2026
-   Travel Management / 2026
-   Procure to Pay / 2025
-   Procurement / 2025

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Payhawk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://payhawk.io&name=Payhawk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Payhawk

4.6 (188)

VS.

[4.3 (2,259)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting Price

Contact vendor

Starting Price

$7

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (188)

Ease Of Use

4.1 (2,250)

Value For Money

4.5 (162)

Value For Money

4.1 (1,221)

Customer Service

4.7 (177)

Customer Service

4.1 (1,323)

## Payhawk alternatives

[4.6 (1,218)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (3,312)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,850)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (713)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/200192/Payhawk/alternatives/)

## FAQs about Payhawk

Overview

### What problems does Payhawk solve?

Payhawk solves slow, manual expense processing, lost receipts, weak spend visibility, and messy month-end reconciliation by combining cards, reimbursements, approvals, receipt capture, and accounting integrations in one workflow. Finance teams, accountants, admins, and distributed employees benefit most from faster submissions, stronger policy control, and clearer real-time oversight of company spending.

Answer based on 149 reviews

Overview

### Which roles and teams benefit most from Payhawk?

Payhawk is most used by finance leaders, accountants, and operations teams that need tighter control over company spending. CFOs, finance managers, and controllers use it for expense management, approvals, and reporting, while office administrators and executives rely on it to streamline card spending, purchasing, and day-to-day financial oversight.

Answer based on 188 reviews

Overview

### What company size and industries is Payhawk built for?

Payhawk is built mainly for small businesses, which make up 76% of reviewers, and is used most in Information Technology and Services, Computer Software, and Marketing and Advertising, each at 7%. It also serves midsize businesses at 16% and enterprises at 9% across a range of industries globally.

Answer based on 188 reviews

Features and Usability

### What are the key features of Payhawk?

Payhawk includes core spend management features like expense tracking, receipt management, invoice management, and approval workflows. Differentiating features include corporate and virtual cards with spend controls, real-time tracking and reporting, plus accounting and ERP integrations such as Xero, QuickBooks, and NetSuite through its API and sync tools.

Answer based on 76 reviews

Integrations

### Which third-party tools and platforms does Payhawk integrate with?

Payhawk connects natively to Xero, NetSuite, Google Pay, TravelPerk, EXACT, and DATEV for accounting and spend workflows, with catalog support for BambooHR and Microsoft Azure. It supports over 20 integrations overall, covering finance, HR, identity, and business systems used alongside expense and card management.

Answer based on 37 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Payhawk?

Payhawk is generally quick to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say road staff and everyday users get started with minimal training, while admins and finance teams may need a fuller introduction and more time for setup, recurring subscriptions, and settings.

Answer based on 16 reviews

Getting Started and Support

### What customer support options does Payhawk offer, and how do users rate the experience?

Payhawk offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as fast, helpful, and easy to reach, especially through chat and help articles. Some report occasional delays, next-day responses, and slower issue resolution during urgent cases, but overall sentiment is positive.

Answer based on 60 reviews

Card management

### How well does Payhawk handle company cards?

Payhawk makes company card management simple for everyday spending, virtual cards, and expense capture. Finance teams and employees like quick card issuance, mobile wallet support, and receipt prompts, but some mention activation issues, card update friction, physical card costs, and occasional acceptance or integration limitations.

Answer based on 31 reviews

## Who uses Payhawk?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 6,635 Expense Report reviews

Capterra data shows that buyers of expense report software rank the following features as their top priorities:

-   **Expense Tracking** (**53%** of reviewers rated this feature as critical)
-   **Expense Claims** (**49%**)
-   **Receipt Management** (**49%**)

Payhawk supports all three features that reviewers rate most highly: **Expense Tracking**, **Expense Claims**, and **Receipt Management**. Together, these capabilities help businesses monitor spending in real time, process employee reimbursements more efficiently, and keep documentation organized for reporting and compliance, allowing teams to manage expenses with better accuracy and control.

Expense Tracking

4.4 (101)

72.28% of 101 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Receipt Management

4.5 (81)

75.31% of 81 reviewers that rated this feature as important or highly important

Upload, track, and submit receipts in a central database

Mobile Receipt Upload

4.6 (46)

73.91% of 46 reviewers that rated this feature as important or highly important

Scan and upload receipts to a central database using a mobile device

Mobile Access

4.5 (62)

67.74% of 62 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Reimbursement Management

4.6 (21)

42.86% of 21 reviewers that rated this feature as important or highly important

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Spend Control

4.5 (51)

68.63% of 51 reviewers that rated this feature as important or highly important

Set allowances and ensure employees don't spend more than the allotted amounts

Payhawk 86 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Accounts Payable: Track money owed to a company's creditors/suppliers
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools
- Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Categorization/Grouping: Organize and group data or items based on various criteria
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses
- Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities
- Credit Card Processing: Accept and process credit card transactions
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Collection: Process of gathering, measuring, and analyzing accurate data
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Duplicate Payment Alert: Receive an automatic notification when the exact same payment is about to be initiated for the second time
- Electronic Funds Transfer: Transfer money electronically between two bank accounts
- Electronic Payments: Electronically collect payments for goods or services
- Emissions Monitoring: Monitor emissions and environmental data trends and measure the impact on climate and community health
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements
- ERP integration: Integrate with existing ERP systems
- Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Framework Management: Manage global or internal standards that are designed to measure the impact of business processes or procedures.
- Fraud Detection: Identify and prevent suspicious activity
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Receipt Upload: Scan and upload receipts to a central database using a mobile device
- Multi-Channel Data Collection: Collect information from multiple sources
- Multi-Company: Manage the accounting and financial aspects of multiple locations or companies in a single location
- Multi-Currency: Manage and handle various international currencies
- Multi-Language: Manage and support multiple languages
- Online Booking: Book meetings and appointments through a website or digital platform
- Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes
- Policy Management: Create, manage, and track policies and procedures within an organization
- Prepaid Cards: Bank cards with approved funds pre-loaded that employees can use for corporate purchases
- Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- QuickBooks Integration: Integrates with QuickBooks
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)
- Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Requisition Management: Review, approve and cancel requests for goods/services to be purchased
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self-Service Reporting: Allow users to create their own reports and financial statements
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Spend Analysis: Review and uncover trends in spending activity
- Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts
- Spend Management: Track the amount of money spent on a certain product or with a certain supplier
- Supplier Management: Manage all supplier data and operations
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.4 (188)

4.4

Based on 188 reviews

## Pricing

Value for money

4.5 (162)

Free Trial

[View pricing plan details](https://www.capterra.com/p/200192/Payhawk/pricing/)

Premium Cards

Custom Quote Available

It includes:

-   Physical and virtual commercial credit cards (UK and US only)
-   Google Wallet and Apple Pay
-   Free online and offline payments
-   Bulk card issuing
-   Global first class bulk-shipping
-   3D Security for online card payments
-   Carbon emission tracking on card spend
-   Recurring monthly limits
-   Daily and single transaction limits
-   ATM withdrawal control
-   Online payments control
-   Shared budgets for teams/project card spend
-   Top-up requests and custom approvals (single & multi-step)
-   Card requests and approvals
-   Card auto-blocking for late expenses
-   One-click issuing and freezing of cards
-   Split expenses into line items
-   Automatic creation of expenses in real-time after every payment
-   Receipt collection prompts
-   Real-time automated expense reconciliation
-   Receipts mailbox for automated expense matching
-   Push and email reminders for missing documents
-   Subscription management
-   Bulk approvals
-   Dedicated bank accounts in EUR, GBP, USD, BGN
-   Free and integrated fund top-ups
-   Supplier management
-   Automated transaction coding and categorisation
-   Optical Character Recognition in 60+ languages
-   User-friendly category mapping to chart of accounts
-   VAT coding
-   Expense field management
-   Close and archive accounting periods
-   Unlimited project, cost-centres, and custom labels
-   Default xlsx, csv, pdf exports
-   Custom-built export
-   Native Accounting integrations (Xero, Quickbooks, Datev, Exact Online etc.)
-   Travel expense automation with TravelPerk
-   VAT recovery with 60dias
-   Open API access
-   User-friendly mobile app for expense, card and user management
-   In-app AI-powered receipt camera
-   Live-chat, email & help center
-   Fast, multi-lingual human support

All-in-one Spend

Custom Quote Available

It includes:

-   Custom multi-step approval workflows per spend type (card spend, reimbursements, supplier invoices)
-   Non-card expense tracking
-   Out-of-pocket reimbursements
-   Mileage
-   Per Diem
-   Reimbursement payments to employee domestic bank accounts
-   Fast and low-cost international reimbursements in 50 currencies and 160+ countries
-   Intelligent verification to ensure correct supplier payment details
-   Custom multi-step approval workflows for supplier payments
-   Invoice management
-   Mark invoices as paid
-   Bulk payments
-   Free invoice payments with SEPA Instant, Faster Payments, ACH and Bisera transfers
-   Fast and low-cost international bank payments in 50 currencies and 160+ countries
-   Dedicated success manager
-   Dedicated implementation manager

Enterprise

Custom Quote Available

It includes:

-   Purchase order generation
-   3-way matching (GRN support)
-   Discrepancy threshold set-up & automated identification
-   Purchase order approval workflow
-   Native ERP integrations/connectors (Oracle NetSuite, Microsoft Dynamics 365 Business Central, Dynamics 365 Finance)
-   Enterprise Authentication SSO / SAML for Okta, Microsoft Entra, GSuite, JumpCloud and more
-   Group dashboard (expense processing, cash-flow, spend analytics)
-   Group workflow settings
-   Group expense settings
-   Group employee and team structure management

Value for money

4.5 (162)

4.5

Based on 162 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Deel](https://www.capterra.com/p/205015/Deel/)[

Gusto](https://www.capterra.com/p/131882/Gusto/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (177)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (177)

4.7

Based on 177 reviews

## User reviews

Overall rating

4.6

Based on 188 reviews

Filter by rating

5(131)

4(42)

3(13)

2(1)

1(1)

Mentioned topic

Sorted by most recent

Tsvetelina B.

Customer Support Manager

Banking

### "Muy buena gestión de facturas, con margen de mejora en suscripciones"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 25, 2026

Payhawk es una solución sólida para la gestión de gastos corporativos: tarjetas, facturas y reembolsos funcionan bien y en un mismo lugar. Destaca especialmente en la parte de facturación, que es ágil y fácil de usar. El área de mejora más clara está en la gestión de suscripciones, que podría ser más intuitiva. En general, una herramienta recomendable para equipos que buscan centralizar el control de gastos.

Pros

La gestión de facturas es el punto fuerte de Payhawk. El flujo para cargar, revisar y aprobar facturas es ágil y claro, lo que simplifica mucho el control de gastos corporativos. Combinado con las tarjetas y la gestión de reembolsos, cubre bien las necesidades del día a día.

Cons

La gestión de suscripciones recurrentes resulta algo compleja. No es tan intuitiva como el resto de la plataforma y requiere más pasos de los esperados para configurarlas o hacer seguimiento de ellas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jochanan B.

CEO

Retail

### "Don't do it"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

April 10, 2026

Payhawk has been a major disappointment for us. During the sales process, the platform was presented as being “almost free,” while the actual costs turned out to be nearly €3,000 per month. In hindsight, only part of the pricing and contractual obligations were disclosed transparently. They managed to convince our controller with an incomplete picture, while important commercial and contractual details were not properly highlighted. Once signed, you are locked into a very restrictive 3-year contract with little to no flexibility. Our experience: extremely expensive, lacking transparency, and highly aggressive commercially. Our advice to other businesses: think carefully before signing with Payhawk and have all pricing and contractual terms thoroughly reviewed before committing. Not a pleasant company to work with.

Pros

Easy to make a credit card for your employees, but that's it. But at companies like Revolut you can do this for free.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Tomas S.

Financial Controller

Financial Services

### "Really good spend management SaaS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 16, 2025

Overall - great experience, Payhawk as a product has improved over the last few years so we are happy with this SaaS.

Pros

Its easy to use and the app is great. Integration with NetSuite works well too as well as the platform overall is user friendly.

Cons

No USD bank to bank transfers yet, sometimes there are bugs with integrations. When they update cards - theres no easy way to move subscriptions.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NS

Nicole S.

Finance and Admin Assistant

Marketing and Advertising

### "Great Card Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2025

9.5/10 - their customer service is quite responsive, the cards are compatible with google pay/ wallet as well

Pros

easy to use, great for a business, really ideal payment solution, the reimbursement feature is nice to have

Cons

chasing employees for receipts, but that's more an issue with the employees than the service. Would be great to have reimbursement requests go directly to a separate tab as they can get lost

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MG

Mirella G.

TÉCNICO CONTABLE

Airlines/Aviation

### "Rapidez de respuesta"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 12, 2025

Muy contenta, aunque no tenga atención física cuentan con un personal muy eficiente.

Pros

La rapidez de resolución de problemas. Puedes notificar una incidencia fácilmente a través del chat interno.

Cons

Que no puedo transferir los datos de Payhawk a mi programa contable de la forma que necesito

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ML

Marianne L.

Junior finance change management

Entertainment

### "Great experince!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 12, 2025

So far, it's been a pleasant experience. We're implementing it across our teams, and the FAQ is comprehensive. Otherwise, the chatbot and Payhawk's customer service teams are quick and efficient.

Pros

It's a practical application for our company's purchases, especially one-time payments. It's easy to use and understand.

Cons

Nothing to report. I haven't found anything annoying or inconvenient so far.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SF

Sam F.

Credit Controller

Wholesale

### "Worth it for the time savings!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2025

10/10 - expenses are so much more manageable and easy to track and track any issues and overall spenditure.

Pros

The support when needed is available within a few minutes - quick and easy resolutions

Cons

Sometimes no contact phoen number can be frustrating however the speed of email replies and the live chat certainly makes up for this

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PE

Pablo E.

Accountant

Information Technology and Services

### "Excelente herramienta para controlar los gastos empresariales"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2025

Pros

Lo que más me gustó de Payhawk es la facilidad para controlar los gastos de empresa en tiempo real, así como la integración con otras herramientas contables que agiliza muchísimo los procesos administrativos. La interfaz es intuitiva y permite a los equipos financieros tener mayor visibilidad y control sin esfuerzo.

Cons

Lo que menos me gustó fue que la configuración inicial puede ser un poco compleja si no estás familiarizado con plataformas de gestión financiera. También hay ciertas funciones avanzadas que podrían estar mejor explicadas o documentadas para nuevos usuarios.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AM

Anmol M.

Finance and Accounts Admin Officer

Staffing and Recruiting

### "Smooth process for submitting office expenses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 8, 2025

This is my first time using this system at my current workplace. And I like having clear visibility of expenses being submitted internally and approved by the respective managers. This helps both Finance and Sales to keep a track to not exceed the budget for the year or month.

Pros

Nice and easy to keep track of monthly expenses. Streamlined process of submitting and approving expenses/reimbursements.

Cons

An expense settled picks up the Supplier name in the invoice as default which ideally should be Payhawk.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CV

Cedric V.

Integrator

Information Technology and Services

### "big fan of payhawk"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 8, 2025

Great support and user interface and workflows, it saves us a lot of time

Pros

Very user friendly, great oversight of expenses and fast reimbursements

Cons

Functionality for accountants could be improved

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/200192/Payhawk/reviews/)

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