# Best EdgeTier Alternatives 2026 | Capterra

> Looking for alternatives to EdgeTier? Find out how EdgeTier stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/200214/Arthur/alternatives

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# Alternatives to EdgeTier

[4.9 (15)](https://www.capterra.com/p/200214/Arthur/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/200214/Arthur/)

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## Top EdgeTier Alternatives

EdgeTier

* * *

Starting from:

Not provided by vendor

Pricing Model:

Per User

* * *

Overall Rating:

[4.9 (15)](https://www.capterra.com/p/200214/Arthur/reviews/)

Ease of Use

4.9

Customer Service

4.9

Features

4.9

Value for Money

4.7

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (1131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.4

Value for Money

4.0

* * *

Starting from:

$19/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (3407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Ease of Use

4.5

Customer Service

4.5

Features

4.3

Value for Money

4.4

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All EdgeTier Alternatives

At a Glance

Top Alternatives for EdgeTier

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)
-   [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)

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by Zoho

[4.5 (2211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Zoho desk helps you manage customer complaints with omnichannel capabilities, advanced analytics, automation, and collaboration. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

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by CyberSentriq

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by Salesforce

[4.4 (18765)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. [Learn more about Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

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by Salesforce

[4.5 (816)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

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by Zoho

[4.7 (1367)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. [Learn more about Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)

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by Text

[4.6 (1713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

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by SaaS Labs

[4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

Automate dialing, boost connect rates, and cut down manual work with JustCall’s smart auto dialer and AI-powered sales tools. [Learn more about JustCall](https://www.capterra.com/p/157853/JustCall/)

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by Text

[4.6 (179)](https://www.capterra.com/p/185973/HelpDesk/reviews/)

HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. [Learn more about HelpDesk](https://www.capterra.com/p/185973/HelpDesk/)

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## [Milvus](https://www.capterra.com/p/202528/Milvus/)

by Milvus

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [Superchat](https://www.capterra.com/p/210968/Superchat/)

by SuperX

[4.8 (282)](https://www.capterra.com/p/210968/Superchat/reviews/)

Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences. [Learn more about Superchat](https://www.capterra.com/p/210968/Superchat/)

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## [Gladly](https://www.capterra.com/p/156723/Gladly/)

by Gladly Software

[4.8 (138)](https://www.capterra.com/p/156723/Gladly/reviews/)

A modern customer service platform that powers fast, personal, AI-assisted support—no tickets, no silos, just seamless conversations. [Learn more about Gladly](https://www.capterra.com/p/156723/Gladly/)

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Software Found In

-   [Customer Service Software](https://www.capterra.com/customer-service-software/)
-   [Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/)
-   [Live Chat Software](https://www.capterra.com/live-chat-software/)
-   [Contact Center Software](https://www.capterra.com/contact-center-software/)
-   [Robotic Process Automation Software](https://www.capterra.com/robotic-process-automation-software/)