# Gather Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Gather Software - reviews, pricing plans, popular comparisons to other Funeral Home products and more. Source: https://www.capterra.com/p/200215/Gather --- # Gather Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Gather ## What is Gather? Gather is the #1-rated funeral home software built to help independent and multi-location funeral homes, crematories, and mortuaries scale their business — without the complexity of legacy systems. Trusted by thousands of death care professionals across the country, Gather is a modern, cloud-based platform that brings case management, funeral home website design, body tracking, and live streaming under one roof. Whether you're running a single-location funeral home or a multi-location operation, Gather gives you and your entire team the tools to work smarter, serve families better, and grow your business. • Funeral Home Case Management: Gather's case management software is the heart of the platform. Manage every case from first call to final disposition — from any device, anywhere. Assign staff, track tasks, build contracts, collect e-signatures, manage payments, and keep every family's details organized in one place. Unlike legacy funeral home management software, Gather was design ## What is Gather used for? [Funeral Home](https://www.capterra.com/funeral-home-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gather?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gather.app&name=Gather) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gather 4.9 (39) VS. [4.7 (64)](https://www.capterra.com/p/124753/Osiris/reviews/) Starting Price Contact vendor Starting Price $100 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (39) Ease Of Use 4.6 (64) Value For Money 4.8 (35) Value For Money 4.8 (54) Customer Service 4.8 (38) Customer Service 4.8 (64) ## Gather alternatives [4.7 (86)](https://www.capterra.com/p/145091/Plotbox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.8 (38)](https://www.capterra.com/p/168240/Halcyon/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (56)](https://www.capterra.com/p/179534/Parting-Pro/reviews/) Starting price $469.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (15)](https://www.capterra.com/p/92835/The-Professional-Programs/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/200215/Gather/alternatives/) ## FAQs about Gather Overview ### Which roles and teams benefit most from Gather? Gather is most used by funeral directors, arrangers, and family care teams who manage case details, service planning, and family communication. Owners, COOs, and business managers rely on it for operational oversight, while office managers and administrators use it to streamline paperwork, scheduling, and day-to-day coordination across the funeral home. Answer based on 39 reviews Overview ### What company size and industries is Gather built for? Gather serves funeral home owners, funeral home businesses, and funeral directors, with 100% of reviewers coming from small businesses. Its strongest industry presence is in Consumer Services at 31%, followed by Individual & Family Services at 26% and Hospital & Health Care at 10%, primarily for funeral home use. Answer based on 39 reviews Features and Usability ### What are the key features of Gather? Gather offers case management, cemetery management, pre-need management, and cremation management for funeral and cemetery operations. It also includes scheduling, appointment management, calendar management, and availability indicators, plus document management, customizable forms, electronic signature, invoicing, financial reporting, and QuickBooks integration. Integrations ### Which third-party tools and platforms does Gather integrate with? Gather integrates with Messenger, Tukios Automated Tribute Video Software, and Google Calendar. These connections cover messaging, tribute video production, and calendar scheduling, giving funeral homes a set of third-party tools for case data export, custom stationery workflows, and memorial service preparation. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Gather offer? Gather provides live online sessions, webinars, documentation, and videos to support team onboarding. Live online sessions and webinars offer guided instruction, while documentation and videos give teams self-paced reference materials for reviewing features and setup steps as needed. Getting Started and Support ### What customer support options does Gather offer? Gather provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Reviewers describe the support team as attentive, communicative, and helpful, with chat receiving positive comments for client users. Users also note quick issue monitoring and practical guidance during setup and daily use. Answer based on 4 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Management 4.8 (31) 67.74% of 31 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Case Management 4.8 (21) 76.19% of 21 reviewers that rated this feature as important or highly important Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Calendar Management 4.5 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Financial Reporting 4.4 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Invoice Management 4.7 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes Pre-Need Management 4.6 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred Gather 46 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Indication whether a resource is available or protected from allocation Track and manage schedules and meetings via an integrated calendar Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Forecast the cost and resources required to complete a project Manage tasks and activities involved in funeral, burial and cremation services, such as service scheduling, and guest invitations, etc. A collection of customer information such as contact details, demographics, previous interactions, etc. Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage and store data in a database Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Track/record financial donations made by members, along with the issuance of tax receipts/documents Digitally sign online documents Electronic storage of staff/employee contact information and job status in a centralized repository A list of events with their respective dates Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made The activity of promoting the sale of goods at retail Manage and support multiple locations Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred Integrates with QuickBooks Upload, track, and submit receipts in a central database Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes A digital list of items that need to be completed Features 4.7 (39) 4.7 Based on 39 reviews ## Pricing Value for money 4.8 (35) Value for money 4.8 (35) 4.8 Based on 35 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) ## Support, customer service and training options Customer Service 4.8 (38) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (38) 4.8 Based on 38 reviews ## User reviews Overall rating 4.9 Based on 39 reviews Filter by rating 5(35) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JM Janel M. Family Care Specialist Facilities Services ### "Gather is great at organizing and accessing information and helping our clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2026 I deeply appreciate the team behind Gather. I can tell that they pour themselves into this product and are consistently working on it. I can tell that they are focused on ease of use as well as letting us access the information, reports, and other details that we need. I am grateful for how easy it is to connect with someone on the team that can answer my questions any time I am trying something new, etc. Pros Gather is easy to use. After learning about the basics, I have quickly expanded my knowledge on it and have been able to make custom changes for our funeral home on the system. Gather makes it easy to manage our clients' documents, too. We have a couple of locations, and I am able to access the information on both with ease, and that helps our team collaboration. Everyone can stay on top of all of our cases as needed. Lastly, any time that I do have a question, customer support is easy to access and I receive responses and answers quickly. Cons I wish I could tweak the the aspect ratio for our different log-in screens. I wish I could scroll across the various recent cases without having to scroll down to see the side scroll bar. This is a tiny thing, I know. Also, I wish that the caskets had other personalized tags we could add to them. Switched from [Tribute Management Software](https://www.capterra.com/p/147808/CRaKN/) They were difficult to reach. We had someone assigned to us that would take days to get back to us, and then even after we would hear from him, we'd have to send out detailed emails and then we'd have to wait for days after he then sent off the requests to different specialized departments. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Angela A. Funeral Director Consumer Services ### "Confidently Switching to Gather" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2025 My overall experience with Gather has been exceptional. After losing our old funeral software program, the team made the transition seamless. \[sensitive content hidden\] were incredibly responsive, supportive, and patient, helping me learn a new web-based program quickly and efficiently. Even as I continue learning, I feel confident knowing they’re just a call away. I highly recommend Gather to anyone considering a change. Pros What I liked most about Gather was the easy navigation of the program and the team’s helpful, patient support throughout the learning process. Cons Learning to navigate and fully understand all the features of a new web based program took time, but the team’s support made it manageable. Switched from [MIMS](https://www.capterra.com/p/38852/MIMS/) I switched due to a non working old desktop version. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 18, 2025 We're elated to hear that you're enjoying Gather so far, Angela! Thank you for your kind feedback about our platform and onboarding process. AC Abby C. Funeral Director Individual & Family Services ### "Very Satisfied, Super Excited!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2025 Each interaction we've had with our team has been not only upbeat and enjoyable, but also informative and productive. Pros We are in the process of switching over to Gather from another provider and the customer support we have received thus far has been incredible. We have an excellent team who are each on the ball and very communicative. The Gather platform itself has beautiful customization and is so easy to navigate. The online showroom is a favorite already. We are beyond excited to be fully integrated! Cons No legitimate cons so far. They're continually growing and adding more options to the customization. Switched from [FuneralTech](https://www.capterra.com/p/92837/MiMS-Elite/) Poor customer service, slow to respond, did not have a customer friendly interface nor did it offer much customization. Alternatives considered [Passare](https://www.capterra.com/p/164764/Passare/) Reasons for choosing Gather Gather is more user friendly. It's very intuitive, making it easy for employees to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 10, 2025 Thank you so much for the kind review, Abby. We've loved working with your team! JA Joyce A. Funeral Arranger Individual & Family Services ### "Excellent Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 17, 2025 The Gather product is easy to use and has a lot of bells and whistles. The staff has been easy to work with. Pros My customer support team is extraordinary. \[sensitive content hidden\] is exceptional. He takes what I am saying and understands what I mean. It is a rare talent and I value him greatly. Cons I am not able to get a list of requested fixes and estimated completion dates. Because of this, I have to request a fix multiple times. Switched from [The Smart Director](https://www.capterra.com/p/233621/The-Smart-Director/) Needed a software that combined our invoices with our documentation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 19, 2025 Thank you for your kind review, Joyce! KF Kathleen F. Business Manager Consumer Services ### "Gather Software Pre-Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 25, 2025 Overall, the team at Gather has been professional, respectful, extremely patient and extremely helpful. Gather provides not just brief answers but thoughtful explanations and detailed descriptions of various steps including videos when appropriate. Having the opportunity to use the system and be hands on long before we go live seems to be setting us up for success. Pros We are not yet using the Gather product, but I am impressed with the set-up process that they have in place. It requires our involvement every step of the way and I am anticipating a smooth transition when our system is ready to go live. The team has been incredibly patient with us, accepting revisions and adjustments as each piece is put in place. I like that we get to 'test' each feature and each document and give feedback and ask for tweaks as we go along. The playbook is very helpful, providing a weekly check in of where we are in the process and what has been completed vs what steps are next. I am looking forward to our first team training to even more in-depth guidance. Cons The themes for the website Memory pages seem a little cartoonish and there are not as many options as we are used to. The Workflows are taking some getting used to. It is quite different for us and feels a little awkward (we are not fully functional yet so have not actually used this in the manner it is intended). Switched from [Frontrunner Suite](https://www.capterra.com/p/80822/Frontrunner-Suite/) Frontrunner was outdated and the company was being absorbed through a venture capital purchase. Support was becoming minimal to non-existent Alternatives considered [Passare](https://www.capterra.com/p/164764/Passare/) [FrontRunner Professional](https://www.capterra.com/p/116028/WebSuite/) [Tribute Management Software](https://www.capterra.com/p/147808/CRaKN/) Reasons for choosing Gather Gather seemed to offer a product to cover all of our needs - website combined with the management system in one place minimizing data entry and simplifying our procedures. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 29, 2025 Hi Kathy, thank you for sharing such a thoughtful review! We’re so glad the setup process, playbook, and weekly check-ins have made things feel smooth and collaborative. It’s wonderful to hear you’ve found value in being hands-on before going live, and we can’t wait for your team training. We also appreciate your honest feedback on Memory Page themes and Workflows — our product team is always looking for ways to improve, and your input helps. We’re grateful you chose Gather and excited to support you every step of the way. We're excited to have you as part of the Gather family! Warmly, Chase @ Gather ME Michael E. Funeral Director Hospitality ### "All in one software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2025 Wonderful so far. Our families are much more interactive with our website since using Gather and we have had very positive feedback. Pros Gather is all encompassing. Before switching to Gather, I had roughly 5 or 6 vendors I was paying separately, whose tasks could all be done within Gather. I was greatly relieved to have everything under one roof. I had been looking for this solution for years. Their graphics and interface are easy to use and look great. Cons The transition to new software is never fun, and that was hard, but Gather was with us every step of the way and guided us through it. Switched from [SRS Computing](https://www.capterra.com/p/106488/PROCession/) Needed a company that could do more. We wanted to go to one place for ALL of our case management needs. Reasons for choosing Gather We believed that Gather was the best choice for integrating all of our tasks into one place and we were right. Also, the owner took the time to meet with us and explain his product and we found this highly comforting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 24, 2025 Michael, thank you so much for the review. We are elated to hear that your team has been enjoying the transition to Gather so far! CF Cassie F. Office Manager Consumer Services ### "Custom and Communicative " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 January 15, 2025 We love the product and are reassured that the product is customizable for us. We are glad we switched! Pros Ease of access for the entire team, aids in communication through being able to check off tasks. Cons Delays in response to questions through email. Phone team is great, but they also defer to your "team" through email or phone that can be hard to reach. Switched from [The Smart Director](https://www.capterra.com/p/233621/The-Smart-Director/) connectivity to online backup and online platform. Alternatives considered [Passare](https://www.capterra.com/p/164764/Passare/) Reasons for choosing Gather platform was prefered and team was more welcoming Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 16, 2025 Hi Cassie! Thank you so much for your review and feedback. Our team takes it very seriously! We're happy to hear that you're enjoying the flexibility that Gather offers your team. Windy H. Corporation Secretary and Co Owner Individual & Family Services ### "Love Gather, you will too!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2024 It has been wonderful. Everyone I speak or chat with is pleasant, and they are always willing to help, even if what I am asking is silly. Pros I like having case information on all my devices, wherever I am. I also love the beauty of our webpages and how case information populates them automatically. We have entered our pre-needs and are working on integrating with Homesteaders, which is a bonus. It is so lovely to be at home and see the pre-need information; it saves trips to the office. I also love that Gather is constantly innovating and adding more features without raising costs. Cons I wish I could add more than one video on the remember page. Sometimes, we have a Tukios tribute video and a video recording. I also do not like that the service times change according to time zone. This has tripped up several families, and I now have to add a note below the service information that states the service time and that it is Pacific time. It's just one more step, if the time just displayed as the time zone the service is in there would be a lot less confusion. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 11, 2024 Thank you so much for the kind review, Windy. We appreciate your response, and are happy to hear that your business has been more successful with Gather by your side. Your feedback will continue to help us continue improving our platform for years to come. We love working with you and your team! TJ Tom J. Owner Licensed Funeral Director Consumer Services ### "Gather Success Story!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2024 As New Owner of a high-volume funeral home group you need to be able to collaborate and work with a team that is modern and progressive, while the same time, honoring traditions, and the taste fullness of the ways of our industry. Working with all the folks at Gather, we have meticulously designed and updated software management program for our firm. That means the needs of all sides and facets of our services. Gather is constantly improving the services they render to their clients just as we are as a Funeral provider, they truly believe in the mutual understanding of succeeding together. Pros The things I’ve enjoyed the most about Gather is the case management software, our firm operates a large cremation service, as well as a standard traditional funeral service, and a livery service for embalming, transfers, and more! Gather allows me to cross reference my revenue, my case reports and my individual client needs in a smooth, innovative cloud-based way that I can operate from my home, my office, my cell phone, no matter where I need to be. Cons I’ve had no issues with Gather, and have continuously referred it to my colleagues Switched from [ACS](https://www.capterra.com/p/2668/ACS/) Progressive Changes and Better Performance Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 11, 2024 Thank you so much for the kind review, Tom. We are excited to hear that Gather has helped make your business more successful! RP Robert P. Funeral Director and Owner Consumer Services ### "Very good & innovative program - Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2024 Overall experience has been really great. Nice folks, customer service, updates....all really good. Pros Technology, After care tasks, Family involvement Cons It does take a little bit of time to get used to the newer format, but be patient and you will really come to appreciate the overall experience Switched from [SRS Computing](https://www.capterra.com/p/106488/PROCession/) Technology and various features at Gather seemed more suited to our needs Alternatives considered [The Smart Director](https://www.capterra.com/p/233621/The-Smart-Director/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 4, 2024 Thank you Bob! We appreciate your review and love working with your team. [View all Reviews](https://www.capterra.com/p/200215/Gather/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Osiris vs Gather](https://www.capterra.com/compare/124753-200215/Osiris-vs-Gather)