# Gather Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Gather Software - reviews, pricing plans, popular comparisons to other Funeral Home products and more.

Source: https://www.capterra.com/p/200215/Gather

---

# 

 Gather Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Gather

## What is Gather?

Gather is the funeral home software designed to help you start, sustain, and scale your funeral home business. Our cloud-based platform is crafted (and consistently updated) to help you ultimately focus on what matters most: your families. Our easy-to-navigate platform can be used from any device, provides simple collaborative tools for your families, and integrates with our funeral live streaming and custom funeral home website design solutions as well.

## What is Gather used for?

[Funeral Home](https://www.capterra.com/funeral-home-software/)

Top alternative

Featured

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Gather?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gather.app&name=Gather)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Gather

4.9 (38)

VS.

[4.8 (38)](https://www.capterra.com/p/168240/Halcyon/reviews/)

Starting Price

Contact vendor

Starting Price

$295

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (38)

Ease Of Use

4.8 (38)

Value For Money

4.8 (34)

Value For Money

4.9 (36)

Customer Service

4.8 (37)

Customer Service

4.9 (37)

## Gather alternatives

[4.7 (15)](https://www.capterra.com/p/92835/The-Professional-Programs/reviews/)

Starting price

$495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (64)](https://www.capterra.com/p/124753/Osiris/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (3)](https://www.capterra.com/p/10005008/Cemetery-Workstation/#reviews)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (56)](https://www.capterra.com/p/179534/Parting-Pro/reviews/)

Starting price

$469.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/200215/Gather/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Management

4.8 (30)

66.67% of 30 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Case Management

4.8 (21)

76.19% of 21 reviewers that rated this feature as important or highly important

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Invoice Management

4.7 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Calendar Management

4.6 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Financial Reporting

4.4 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

Generate reports to assess the financial performance of an organization

Pre-Need Management

4.7 (15)

73.33% of 15 reviewers that rated this feature as important or highly important

Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred

Gather 46 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Indication whether a resource is available or protected from allocation

Track and manage schedules and meetings via an integrated calendar

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Forecast the cost and resources required to complete a project

Manage tasks and activities involved in funeral, burial and cremation services, such as service scheduling, and guest invitations, etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage and store data in a database

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track/record financial donations made by members, along with the issuance of tax receipts/documents

Digitally sign online documents

Electronic storage of staff/employee contact information and job status in a centralized repository

A list of events with their respective dates

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Store, manage and track all forms in a centralized location

Use AI to generate content in the form of text, images, videos, etc.

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

The activity of promoting the sale of goods at retail

Manage and support multiple locations

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred

Integrates with QuickBooks

Upload, track, and submit receipts in a central database

Ability to record, store, update, and retrieve information

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

Features

4.7 (38)

4.7

Based on 38 reviews

## Pricing

Value for money

4.8 (34)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.8 (34)

4.8

Based on 34 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

## Support, customer service and training options

Customer Service

4.8 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (37)

4.8

Based on 37 reviews

## User reviews

Overall rating

4.9

Based on 38 reviews

Filter by rating

5(34)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AA

Angela A.

Funeral Director

Consumer Services

### "Confidently Switching to Gather"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2025

My overall experience with Gather has been exceptional. After losing our old funeral software program, the team made the transition seamless. \[sensitive content hidden\] were incredibly responsive, supportive, and patient, helping me learn a new web-based program quickly and efficiently. Even as I continue learning, I feel confident knowing they’re just a call away. I highly recommend Gather to anyone considering a change.

Pros

What I liked most about Gather was the easy navigation of the program and the team’s helpful, patient support throughout the learning process.

Cons

Learning to navigate and fully understand all the features of a new web based program took time, but the team’s support made it manageable.

Switched from

[MIMS](https://www.capterra.com/p/38852/MIMS/)

I switched due to a non working old desktop version.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 18, 2025

We're elated to hear that you're enjoying Gather so far, Angela! Thank you for your kind feedback about our platform and onboarding process.

AC

Abby C.

Funeral Director

Individual & Family Services

### "Very Satisfied, Super Excited!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2025

Each interaction we've had with our team has been not only upbeat and enjoyable, but also informative and productive.

Pros

We are in the process of switching over to Gather from another provider and the customer support we have received thus far has been incredible. We have an excellent team who are each on the ball and very communicative. The Gather platform itself has beautiful customization and is so easy to navigate. The online showroom is a favorite already. We are beyond excited to be fully integrated!

Cons

No legitimate cons so far. They're continually growing and adding more options to the customization.

Switched from

[FuneralTech](https://www.capterra.com/p/92837/MiMS-Elite/)

Poor customer service, slow to respond, did not have a customer friendly interface nor did it offer much customization.

Alternatives considered

[Passare](https://www.capterra.com/p/164764/Passare/)

Reasons for choosing Gather

Gather is more user friendly. It's very intuitive, making it easy for employees to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 10, 2025

Thank you so much for the kind review, Abby. We've loved working with your team!

JA

Joyce A.

Funeral Arranger

Individual & Family Services

### "Excellent Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 17, 2025

The Gather product is easy to use and has a lot of bells and whistles. The staff has been easy to work with.

Pros

My customer support team is extraordinary. \[sensitive content hidden\] is exceptional. He takes what I am saying and understands what I mean. It is a rare talent and I value him greatly.

Cons

I am not able to get a list of requested fixes and estimated completion dates. Because of this, I have to request a fix multiple times.

Switched from

[The Smart Director](https://www.capterra.com/p/233621/The-Smart-Director/)

Needed a software that combined our invoices with our documentation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 19, 2025

Thank you for your kind review, Joyce!

KF

Kathleen F.

Business Manager

Consumer Services

### "Gather Software Pre-Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 25, 2025

Overall, the team at Gather has been professional, respectful, extremely patient and extremely helpful. Gather provides not just brief answers but thoughtful explanations and detailed descriptions of various steps including videos when appropriate. Having the opportunity to use the system and be hands on long before we go live seems to be setting us up for success.

Pros

We are not yet using the Gather product, but I am impressed with the set-up process that they have in place. It requires our involvement every step of the way and I am anticipating a smooth transition when our system is ready to go live. The team has been incredibly patient with us, accepting revisions and adjustments as each piece is put in place. I like that we get to 'test' each feature and each document and give feedback and ask for tweaks as we go along. The playbook is very helpful, providing a weekly check in of where we are in the process and what has been completed vs what steps are next. I am looking forward to our first team training to even more in-depth guidance.

Cons

The themes for the website Memory pages seem a little cartoonish and there are not as many options as we are used to. The Workflows are taking some getting used to. It is quite different for us and feels a little awkward (we are not fully functional yet so have not actually used this in the manner it is intended).

Switched from

[Frontrunner Suite](https://www.capterra.com/p/80822/Frontrunner-Suite/)

Frontrunner was outdated and the company was being absorbed through a venture capital purchase. Support was becoming minimal to non-existent

Alternatives considered

[Passare](https://www.capterra.com/p/164764/Passare/)

[FrontRunner Professional](https://www.capterra.com/p/116028/WebSuite/)

[Tribute Management Software](https://www.capterra.com/p/147808/CRaKN/)

Reasons for choosing Gather

Gather seemed to offer a product to cover all of our needs - website combined with the management system in one place minimizing data entry and simplifying our procedures.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 29, 2025

Hi Kathy, thank you for sharing such a thoughtful review! We’re so glad the setup process, playbook, and weekly check-ins have made things feel smooth and collaborative. It’s wonderful to hear you’ve found value in being hands-on before going live, and we can’t wait for your team training. We also appreciate your honest feedback on Memory Page themes and Workflows — our product team is always looking for ways to improve, and your input helps. We’re grateful you chose Gather and excited to support you every step of the way. We're excited to have you as part of the Gather family! Warmly, Chase @ Gather

ME

Michael E.

Funeral Director

Hospitality

### "All in one software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2025

Wonderful so far. Our families are much more interactive with our website since using Gather and we have had very positive feedback.

Pros

Gather is all encompassing. Before switching to Gather, I had roughly 5 or 6 vendors I was paying separately, whose tasks could all be done within Gather. I was greatly relieved to have everything under one roof. I had been looking for this solution for years. Their graphics and interface are easy to use and look great.

Cons

The transition to new software is never fun, and that was hard, but Gather was with us every step of the way and guided us through it.

Switched from

[SRS Computing](https://www.capterra.com/p/106488/PROCession/)

Needed a company that could do more. We wanted to go to one place for ALL of our case management needs.

Reasons for choosing Gather

We believed that Gather was the best choice for integrating all of our tasks into one place and we were right. Also, the owner took the time to meet with us and explain his product and we found this highly comforting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 24, 2025

Michael, thank you so much for the review. We are elated to hear that your team has been enjoying the transition to Gather so far!

CF

Cassie F.

Office Manager

Consumer Services

### "Custom and Communicative "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

January 15, 2025

We love the product and are reassured that the product is customizable for us. We are glad we switched!

Pros

Ease of access for the entire team, aids in communication through being able to check off tasks.

Cons

Delays in response to questions through email. Phone team is great, but they also defer to your "team" through email or phone that can be hard to reach.

Switched from

[The Smart Director](https://www.capterra.com/p/233621/The-Smart-Director/)

connectivity to online backup and online platform.

Alternatives considered

[Passare](https://www.capterra.com/p/164764/Passare/)

Reasons for choosing Gather

platform was prefered and team was more welcoming

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 16, 2025

Hi Cassie! Thank you so much for your review and feedback. Our team takes it very seriously! We're happy to hear that you're enjoying the flexibility that Gather offers your team.

Windy H.

Corporation Secretary and Co Owner

Individual & Family Services

### "Love Gather, you will too!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2024

It has been wonderful. Everyone I speak or chat with is pleasant, and they are always willing to help, even if what I am asking is silly.

Pros

I like having case information on all my devices, wherever I am. I also love the beauty of our webpages and how case information populates them automatically. We have entered our pre-needs and are working on integrating with Homesteaders, which is a bonus. It is so lovely to be at home and see the pre-need information; it saves trips to the office. I also love that Gather is constantly innovating and adding more features without raising costs.

Cons

I wish I could add more than one video on the remember page. Sometimes, we have a Tukios tribute video and a video recording. I also do not like that the service times change according to time zone. This has tripped up several families, and I now have to add a note below the service information that states the service time and that it is Pacific time. It's just one more step, if the time just displayed as the time zone the service is in there would be a lot less confusion.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 11, 2024

Thank you so much for the kind review, Windy. We appreciate your response, and are happy to hear that your business has been more successful with Gather by your side. Your feedback will continue to help us continue improving our platform for years to come. We love working with you and your team!

TJ

Tom J.

Owner Licensed Funeral Director

Consumer Services

### "Gather Success Story!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2024

As New Owner of a high-volume funeral home group you need to be able to collaborate and work with a team that is modern and progressive, while the same time, honoring traditions, and the taste fullness of the ways of our industry. Working with all the folks at Gather, we have meticulously designed and updated software management program for our firm. That means the needs of all sides and facets of our services. Gather is constantly improving the services they render to their clients just as we are as a Funeral provider, they truly believe in the mutual understanding of succeeding together.

Pros

The things I’ve enjoyed the most about Gather is the case management software, our firm operates a large cremation service, as well as a standard traditional funeral service, and a livery service for embalming, transfers, and more! Gather allows me to cross reference my revenue, my case reports and my individual client needs in a smooth, innovative cloud-based way that I can operate from my home, my office, my cell phone, no matter where I need to be.

Cons

I’ve had no issues with Gather, and have continuously referred it to my colleagues

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

Progressive Changes and Better Performance

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 11, 2024

Thank you so much for the kind review, Tom. We are excited to hear that Gather has helped make your business more successful!

RP

Robert P.

Funeral Director and Owner

Consumer Services

### "Very good & innovative program - Great Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2024

Overall experience has been really great. Nice folks, customer service, updates....all really good.

Pros

Technology, After care tasks, Family involvement

Cons

It does take a little bit of time to get used to the newer format, but be patient and you will really come to appreciate the overall experience

Switched from

[SRS Computing](https://www.capterra.com/p/106488/PROCession/)

Technology and various features at Gather seemed more suited to our needs

Alternatives considered

[The Smart Director](https://www.capterra.com/p/233621/The-Smart-Director/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 4, 2024

Thank you Bob! We appreciate your review and love working with your team.

SM

Scott M.

Chief Operating Officer

Events Services

### "Gather Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2024

Excellent. All staff find the system easy to use and management finds the data easy to obtain and follow.

Pros

They software was easy to set up, easy to train staff and has been very easy to implement with out team.

Cons

Monthly payments needed to be associated with a credit card initially but we have not been able to set up ACH payments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2024

Thank you for the review, Scott! We love working with you and your team, and we're happy to hear that implementation was easy for your business. In terms of paying your monthly Gather subscription, we accept credit card payments or ACH payments, whatever option you prefer :)

[View all Reviews](https://www.capterra.com/p/200215/Gather/reviews/)

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Popular comparisons

[Osiris vs Gather](https://www.capterra.com/compare/124753-200215/Osiris-vs-Gather)

[Halcyon Death Care Management Solutions vs Gather](https://www.capterra.com/compare/168240-200215/Halcyon-vs-Gather) 

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

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