--- title: "Gather Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gather Software - reviews, pricing plans, popular comparisons to other BIM products and more." source_url: "https://www.capterra.com/p/200215/Gather/" page_type: "product" language: "en" publication_date: "2026-11-08" --- # Gather Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Gather ## What is Gather? Gather is the #1-rated funeral home software built to help independent and multi-location funeral homes, crematories, and mortuaries scale their business — without the complexity of legacy systems. Trusted by thousands of death care professionals across the country, Gather is a modern, cloud-based platform that brings case management, funeral home website design, body tracking, and live streaming under one roof. Whether you're running a single-location funeral home or a multi-location operation, Gather gives you and your entire team the tools to work smarter, serve families better, and grow your business. • Funeral Home Case Management: Gather's case management software is the heart of the platform. Manage every case from first call to final disposition — from any device, anywhere. Assign staff, track tasks, build contracts, collect e-signatures, manage payments, and keep every family's details organized in one place. Unlike legacy funeral home management software, Gather was design ## What is Gather used for? [Funeral Home](https://www.capterra.com/funeral-home-software/)[BIM](https://www.capterra.com/bim-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gather?[Manage this product listing](https://www.g2.com/products/gather-c9bc6a39-200f-431d-ab99-e676a4650204/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gather 4.9 (39) VS. [4.7 (65)](https://www.capterra.com/p/124753/Osiris/reviews/) Starting Price Contact vendor Starting Price $100 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (39) Ease Of Use 4.6 (65) Value For Money 4.8 (35) Value For Money 4.8 (55) Customer Service 4.8 (38) Customer Service 4.8 (65) ## Gather alternatives [4.7 (95)](https://www.capterra.com/p/145091/Plotbox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (57)](https://www.capterra.com/p/179534/Parting-Pro/reviews/) Starting price $469.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (38)](https://www.capterra.com/p/168240/Halcyon/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (2,680)](https://www.capterra.com/p/56250/Procore/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/200215/Gather/alternatives/) ## FAQs about Gather Overview ### Which roles and teams benefit most from Gather? Gather is most used by funeral directors, assistant directors, and funeral counselors managing case details, family arrangements, and service planning. Office managers and administrators rely on it to organize records and coordinate daily operations, while owners, business managers, and COOs use it to oversee workflows, staff activity, and business administration. Answer based on 39 reviews Overview ### What company size and industries is Gather built for? Gather is built for small funeral service businesses, with 100% of reviewers from small companies and Consumer Services leading at 31%. It serves Funeral Home Owners, Funeral Home Businesses, and Funeral Directors, with additional use in Individual & Family Services (26%) and Hospital & Health Care (10%), primarily for funeral home operations. Answer based on 39 reviews Features and Usability ### What are the key features of Gather? Gather includes core case management for entering and organizing cases, document management for storing, reviewing, and collecting signed documents, and calendar management for tracking events and meetings. It also provides pre-need management to retain client information for later at-need transitions, plus customizable financial reporting for sales, tax, and bookkeeping needs. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does Gather integrate with? Gather connects natively to Google Calendar. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Gather offer? Gather provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars allow guided instruction, while documentation and videos give teams written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does Gather offer? Gather provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support as quick to respond, easy to reach, and communicative, with staff who are attentive and helpful when questions arise. Several users also note that chat support is especially useful during setup and day-to-day use. Answer based on 5 reviews ## Features AI summary Based on 103 BIM reviews Capterra data shows that buyers of funeral home software rank the following features as their top priorities: - **Financial Reporting** (**65%** of reviewers rated this feature as critical) - **Document Management** (**52%**) - **Pre-Need Management** (**54%**) Gather supports all three of the features reviewers rate most important: **Financial Reporting**, **Document Management**, and **Pre-Need Management**. Combined, these capabilities help funeral homes track financial performance, keep records organized, and manage pre-need arrangements more effectively, allowing teams to improve day-to-day operations and provide more consistent service to families. Financial Reporting 4.4 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Document Management 4.8 (31) 67.74% of 31 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Pre-Need Management 4.6 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred Cremation Management 4.8 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Manage tasks and activities involved in funeral, burial and cremation services, such as service scheduling, and guest invitations, etc. Accounting Integration 4.0 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Case Management 4.8 (21) 76.19% of 21 reviewers that rated this feature as important or highly important Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Gather 48 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Availability Indicator: Indication whether a resource is available or protected from allocation - CAD Tools: Computer aided design to create precision drawings or technical illustrations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Cost Estimating: Forecast the cost and resources required to complete a project - Cremation Management: Manage tasks and activities involved in funeral, burial and cremation services, such as service scheduling, and guest invitations, etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Donation Management: Track/record financial donations made by members, along with the issuance of tax receipts/documents - Electronic Signature: Digitally sign online documents - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Event Calendar: A list of events with their respective dates - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Merchandising: The activity of promoting the sale of goods at retail - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Pre-Need Management: Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred - QuickBooks Integration: Integrates with QuickBooks - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - To-Do List: A digital list of items that need to be completed --- Get Advice We can help you find the software with the features you need. Features 4.7 (39) 4.7 Based on 39 reviews ## Pricing Value for money 4.8 (35) Free Trial Case Management Contact Us For a Free Quote. Website Design Contact Us For A Free Quote. Value for money 4.8 (35) 4.8 Based on 35 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (38) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (38) 4.8 Based on 38 reviews ## User reviews Overall rating 4.9 Based on 39 reviews Filter by rating Counts reflect reviews available in this feed. 5(35) 4(4) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Family Care Specialist Used the software for: Less than 1 year ### "Gather is great at organizing and accessing information and helping our clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 I deeply appreciate the team behind Gather. I can tell that they pour themselves into this product and are consistently working on it. I can tell that they are focused on ease of use as well as letting us access the information, reports, and other details that we need. I am grateful for how easy it is to connect with someone on the team that can answer my questions any time I am trying something new, etc. Pros Gather is easy to use. After learning about the basics, I have quickly expanded my knowledge on it and have been able to make custom changes for our funeral home on the system. Gather makes it easy to manage our clients' documents, too. We have a couple of locations, and I am able to access the information on both with ease, and that helps our team collaboration. Everyone can stay on top of all of our cases as needed. Lastly, any time that I do have a question, customer support is easy to access and I receive responses and answers quickly. Cons I wish I could tweak the the aspect ratio for our different log-in screens. I wish I could scroll across the various recent cases without having to scroll down to see the side scroll bar. This is a tiny thing, I know. Also, I wish that the caskets had other personalized tags we could add to them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Funeral Director Used the software for: Less than 1 year ### "Confidently Switching to Gather" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 My overall experience with Gather has been exceptional. After losing our old funeral software program, the team made the transition seamless. \[sensitive content hidden\] were incredibly responsive, supportive, and patient, helping me learn a new web-based program quickly and efficiently. Even as I continue learning, I feel confident knowing they’re just a call away. I highly recommend Gather to anyone considering a change. Pros What I liked most about Gather was the easy navigation of the program and the team’s helpful, patient support throughout the learning process. Cons Learning to navigate and fully understand all the features of a new web based program took time, but the team’s support made it manageable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Funeral Director Used the software for: Less than 1 year ### "Very Satisfied, Super Excited!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2025 Each interaction we've had with our team has been not only upbeat and enjoyable, but also informative and productive. Pros We are in the process of switching over to Gather from another provider and the customer support we have received thus far has been incredible. We have an excellent team who are each on the ball and very communicative. The Gather platform itself has beautiful customization and is so easy to navigate. The online showroom is a favorite already. We are beyond excited to be fully integrated! Cons No legitimate cons so far. They're continually growing and adding more options to the customization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Funeral Director and Owner Used the software for: 1-3 years ### "Very good & innovative program - Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2024 Overall experience has been really great. Nice folks, customer service, updates....all really good. Pros Technology, After care tasks, Family involvement Cons It does take a little bit of time to get used to the newer format, but be patient and you will really come to appreciate the overall experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner and Funeral Director Used the software for: Less than 1 year ### "Gather is Awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2024 Fantastic! It is easy to use, full of great features and family-focused! Pros I love nearly every feature that I have encountered so far but some of my favorites include, single point of entry, the AI obituary assistant, and collaboration features. Cons If there is something that I like least I suppose it would be that Gather does not interface with my answering service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Funeral Counselor Used the software for: 3-5 years ### "Gather and Dopkins" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 1, 2022 Over all I could not be happier working and using Gather. Each and every representative from Gather has always treated me respectfully and have listened to me and my ideas. I love use Gather and would like to in the future. However, when we were first working with Gather it seemed to me that we were treated differently especially seen in how if things did not work right or we had a request for a change that change would happen. Yes, Gather has grown since then but by then the expectation was that is how we would be treated. But for me that has not tainted my experience. Pros Over all the ease of using Gather has improved and has always been easy to use. The formatting of the program and the user interface provides that easy use. It is customizable within certain parameters which has allowed me to make things easier for my self and my colleagues. Cons It is difficult to have families use it remotely. Not 100% sure why but many families either do not understand or get lost. Often families and I go over Vital Statically Information over the phone and they can answer all the same questions that they did not remotely. The user interface is the same for myself or a family member and that I think is preventing an easier time for families using Gather remotely. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Funeral Director Used the software for: Less than 1 year ### "We love Gather" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2023 Our bookkeeping will be much more organized with gather and working with families that dont live here will be 100000 times easier for us. Pros We love the accessibility of gather and the ability to work remotely and have families help us from outside the funeral home as well. The card reader is also a god send. We are over the moon about it calculating the fees for us and how easy it was to use. Cons So far the only issue we have had is getting our old data (1996-on)into the system. It is also seems to have a bit more than we really needed being as we are a smaller firm but I'm grateful that we can customize pretty much everything to make it work for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager, Funeral Director Apprentice Used the software for: Less than 1 year ### "Everything in ONE place is amazing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 4, 2022 Our initial experience with Gather was so wonderful. Then, we had a few weeks with no replies which was frustrating. Our case manager was on vacation (well-deserved) but we didn't know that and then took on a new role. We have a new case manager who is also wonderful and helpful. The chat feature ALWAYS results in help within a few minutes and I so useful. Pros I like that we can place all information in ONE place as well as use ONE place to enter billing items. I like the showroom with photos of merchandise and also the way we can discount items, modify prices, add notes, and the ability to add "one-time" items. Cons We prefer military time for TOD. That is how it's communicated to us and how we enter it into the state database as well as for the crematory. We also prefer to have the SSN unlocked as a default in the death certificate area. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Simply The Best " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2022 I enjoy gather cause they aren’t stagnant, they are always looking for ways to improve their product and listen to their customers to see how they can improve. Having funeral directors on their team helps with the product to make sure everything they are doing is needed for the funeral director to make my life easier and families happier, Pros Everything! From the data input anywhere, case management, sending forms to be signed electronically, the live-streaming, my website is amazing and they did it. Also their customer service is simple amazing! Cons I can’t think of any cons yet. Maybe loading time but I’m sure that’s the internet on my end. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Gather is Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2022 My overall experience with Gather is Terrific. \[SENSITIVE CONTENT\] has taken time to develop a Platform that is easy for the public and funeral professionals to use. His Team that helps train and then assist is wonderful. Everyone at Gather understands that They work for the grieving families, not the funeral homes. I feel Gather is more of Partner. Pros the Gather Platform allows our funeral home to assist families create a beautiful online presence of their loved ones. Our Funeral Home has been able to reduce employee time per funeral and improve performance. We continually find new ways to "Use" the Gather Platform to improve customer service and employee satisfaction in helping families. Cons There really are no down sides to Gather. The Team that assists you with issues will listen and find a way to solve any concerns. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/200215/Gather/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Osiris vs Gather](https://www.capterra.com/compare/124753-200215/Osiris-vs-Gather) [Halcyon Death Care Management Solutions vs Gather](https://www.capterra.com/compare/168240-200215/Halcyon-vs-Gather)