# DSM Tool Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DSM Tool Software - reviews, pricing plans, popular comparisons to other Dropshipping products and more.

Source: https://www.capterra.com/p/200235/DSM-Tool

---

# 

 DSM Tool Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DSM Tool

## What is DSM Tool?

DSM Tool is a dropshipping software program that allows online sellers to find products to sell from over 50 different supplier websites. The software has features to list products on sites like eBay and Shopify, reprice items, process orders, provide customer support, and more. DSM Tool aims to fully automate the dropshipping process so sellers can quickly scale their businesses. The software provides tools to search for products, list them for sale, monitor pricing, manage orders and shipping, and communicate with buyers. Key capabilities include bulk listing, repricing, order processing, and automated customer messaging. DSM Tool offers a free trial so dropshippers can test it out.

## What is DSM Tool used for?

[Dropshipping](https://www.capterra.com/dropshipping-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19.97

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DSM Tool?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.dsmtool.com&name=DSM Tool)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DSM Tool

2.7 (12)

VS.

[### AutoDS](https://www.capterra.com/p/210453/AutoDS/)

[4.0 (172)](https://www.capterra.com/p/210453/AutoDS/reviews/)

Starting Price

$19.97

Per Feature, Per Month

Starting Price

$12.9

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.9 (12)

Ease Of Use

4.0 (172)

Value For Money

2.6 (11)

Value For Money

3.7 (167)

Customer Service

2.7 (9)

Customer Service

4.0 (172)

## DSM Tool alternatives

Highest Rated

[AliDropship Plugin](https://www.capterra.com/p/210377/AliDropship/)

[4.9 (28)](https://www.capterra.com/p/210377/AliDropship/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210377/AliDropship/)

[Oberlo](https://www.capterra.com/p/186444/Oberlo/)

[4.7 (56)](https://www.capterra.com/p/186444/Oberlo/reviews/)

Starting price

$29.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/186444/Oberlo/)

[Easync](https://www.capterra.com/p/200236/Easync/)

[4.8 (8)](https://www.capterra.com/p/200236/Easync/#reviews)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/200236/Easync/)

[Hustle got Real](https://www.capterra.com/p/251394/Hustle-got-Real/)

[4.7 (28)](https://www.capterra.com/p/251394/Hustle-got-Real/reviews/)

Starting price

$13.08

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/251394/Hustle-got-Real/)

[View all alternatives](https://www.capterra.com/p/200235/DSM-Tool/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Price Optimization

3.3 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Track factors that affect pricing and adjust prices accordingly to increase sales

Product Information Management

1.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Import product information from third party sites or create your own, adjust descriptions and make other changes as required

Supplier Management

2.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage all supplier data and operations

Customer Service Management

2.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage relationships with customers and address customer concerns

Order Management

3.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Shipment Tracking

1.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

DSM Tool 25 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage relationships with customers and address customer concerns

Import and export data to and from software applications

Choose a partner from a network of suppliers that will ship the products sold in your store directly to customers

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows users to manage data from a number of sources

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Track factors that affect pricing and adjust prices accordingly to increase sales

Track and manage the profit margin between the cost of a product and its selling price.

Present a catalog of inventory that customers can view

Capture, organize and track product-specific data and information in a centralized location

Import product information from third party sites or create your own, adjust descriptions and make other changes as required

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Automate processes to manage leads, contacts, opportunities and sales activities

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Manage and track orders being shipped to customers

Negotiate best prices and choose the right vendor for various purchases

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Get Advice

We can help you find the software with the features you need.

Features

2.7 (12)

2.7

Based on 12 reviews

## Pricing

Value for money

2.6 (11)

Free Trial

Free Version

Basic

$19.97

Per Feature,Per Month

Value for money

2.6 (11)

2.6

Based on 11 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.7 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.7 (9)

2.7

Based on 9 reviews

## User reviews

Overall rating

2.7

Based on 12 reviews

Filter by rating

5(1)

4(2)

3(4)

2(2)

1(3)

Mentioned topic

Sorted by most recent

Oton P.

Sales Manager

Internet

### "Great tool for monitoring supplier website prices"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

June 7, 2023

Overall, this tool was very useful for monitoring supplier prices and prices of my listings on eBay.

Pros

Great for importing products and monitoring prices on supplier websites. It can automatically adjust the selling price on your store if the price changes on the supplier website.

Cons

VERO protection system for eBay does not work that well. It blocks some generic products from being uploaded, but some of the products I listed were not flagged by DSM and eventually got removed by eBay.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Robert C.

Development Manager

Information Technology and Services

### "Ok for bulk product import but a bit slow and buggy"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

June 7, 2023

This is a good tool for importing products from Aliexpress to eBay. However, I often ran into some errors and had to reupload products from Aliexpress to DSM Tool.

Pros

I used the DSM bulk import tool which was pretty useful as it allows you to import lots of products at once. In my case, I was uploading 50 products at once.

Cons

The tool is a bit slow and buggy sometimes. Also, it automatically blocks the import for some products due to trademark issues. I guess this can be useful but in my case it was blocking some generic products as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Doris R.

Communications Specialist

Food & Beverages

### "Useful tool for importing Aliexpress products to eBay"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

June 7, 2023

This is a good tool for importing products from Aliexpress to eBay. However, I often ran into some errors and had to reupload products from Aliexpress to DSM Tool.

Pros

Rapid lister works pretty well and it’s simple to use. It allows you to quickly import products from Aliexpress to your eBay store and bring over the images from the original Aliexpress listing.

Cons

When importing products, it will automatically bring over the images from the original listing. Some of those images have watermarks so you need to remove them manually. For some products I needed to upload custom images which was a bit tricky as errors would often occur during the import.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Marko C.

Implementation Consultant

Information Technology and Services

### "Not As Reliable As I Hoped It Would Be"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

May 23, 2023

Basic features work but it is not that easy to use due to constant bugs. What was really disappointing is the VERO Protection System which did not work in my case and resulted in few of my listing getting removed from eBay.

Pros

The bulk import tool and rapid lister provide the option of importing products from Aliexpress or other suppliers directly to your eBay store. This feature saves a significant amount of time during the product import process. Additionally, it offers the capability to monitor prices from your suppliers and automatically update your eBay selling prices accordingly.

Cons

The product import tool has encountered numerous bugs, and one particularly frustrating issue is the delay when adding or removing images.Moreover, VERO Protection System, which is meant to identify trademark and copyright issues with the imported product, does not function effectively. Its purpose is to prevent your listings from being removed by eBay. Unfortunately, in my experience, this feature failed multiple times, resulting in the removal of my listings from eBay.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Mustafa S.

Director

Retail

### "Tried as an alternative. Not found reliable although its alright"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

August 31, 2022

Pros

The customer service is much better than some widely used alternatives. They responded faster than some of their competitors and with solutions at the first response.

Cons

Lister doesnt work properly. Tracking conversion process is so inefficient.

Switched from

[AutoDS](https://www.capterra.com/p/210453/AutoDS/)

Because of AutoDS's appalingly bad customer service

Reasons for choosing DSM Tool

Price!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Adnan K.

Software engineer

Computer Software

### "Worst customer service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 25, 2022

Worst experience.

Pros

Software seems fine to me and was intetested in the product since they charged me incorrectly and blame customer for it. Never wanted to use product of these people.

Cons

Charged incorrectly and when you cobtact them they blame on customers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BD

bashar d.

owner

Retail

### "be aware from those scammers, the worse customer service with payment and cancellation "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 6, 2021

they will never solve your problems with their software gliches and when you ask for refund , they will rejected becuase of their cancelation terms , dont trust this software on yearly bases and they have the worse customer service once it comes to your money specially their theif employee artem.

Pros

this software doesnt sync in proper way from ebay , when i reched out for a refund after i purchased a yearly plan, they rejected to refund me , after one year they charge my bank account i reached them out again and i asked to get refunded and cancel their subscribtions , their employee yana told me they can do it if the renew happened with 72 hours and i told her its less than 3 hours , then artem reach out to me and rejected the refund again

Cons

stay away from those scammers , their software has problem with syncing and once they get your bank info its really hard to cancel with them and they will keep charging your credit card for ever , be aware and stay away

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LN

Lukas N.

owner

Retail

### "Great inventory management solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 25, 2021

no software is perfect - that being said DSM Tool consistently provides one of the greatest ROI in my toolkit. User of 2+ years

Pros

\- good customer service - does what it's supposed to - easy to set up user accounts for VAs - inexpensive all-in-one solution

Cons

\- good (not great) customer service - inconsistent price tracking (at times) - inconsistent in/out of-stock

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

adam s.

owner

Cosmetics

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 15, 2021

DSMtool simply makes dropshipping nightmare world into a easy streaming online business with full potential of growth, thank you and thank you to the service team and \[SENSITIVE CONTENT HIDDEN\] for helping with teaching over the tolls functionality :)

Pros

the auto paste functions with autmatic filling out address

Cons

some functions not working at the moment due to maintenance

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FD

Faheem D.

Director

Sporting Goods

### "Scam Company"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

December 16, 2020

Very Bad - Unprofessional Rude Customer service- SCAM SCAM SCAM

Pros

I registered for free membership soon after few days I started to notice so many errors in the monitoring. I contacted to cancel - no reply ..... after one month charged me through Paypal. Contacted again through Web chat (the only way to talk to these people) no satisfactory replied.- Reported Paypal Fraudulent Transaction. Beware this is s SCAM ..

Cons

A software full of Error- Rude Unprofessional People - SCAM Company

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/200235/DSM-Tool/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)