# Page 3 | Florence eBinders Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Florence eBinders the right Clinical Trial Management solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/200364/Florence-eBinders/reviews

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Florence eBinders

4.5 (83)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 14th, 2026

# Page 3 - Reviews of Florence eBinders

## Showing most helpful reviews

Showing 51-75 of 83 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MH

Michael H.  
CTL  
Hospital & Health Care  
Used the software for: 2+ years

### "Florence"

November 2, 2023

4.0

Pros

Easy to use, intuitive design, easy to navigate through.

Cons

Moving items takes you all the way to the top

Review Source

AS

Angela S.  
Senior regulatory coordinator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "User 2 years"

November 2, 2023

4.0

It was long overdue. I'm thrilled to have it for all of the trials.

Pros

Florence is a huge upgrade from a shared drive. Its lovely to see the certifications with their expirations dates, use the report generator and share this with CROs.

Cons

Minor issues include search function doesn't remain after refreshing or going back a page; a helpdesk for call in support would be nice.

Review Source

YR

Yanielis R.  
Clinical Research Coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easiest "

October 25, 2023

5.0

Super user friendly and easy to use.

Pros

The easy that is to use and the excellent customer service that they have.

Cons

The view tab is small for the print section.

Review Source

SF

Sarah F.  
Sr Manager reg and compliance  
Research  
Used the software for: Less than 6 months

### "Great Product For Clinical Trial Maintenance "

October 24, 2023

5.0

Pros

it is super easy for people to use and we love the integration with e-consent. Having somewhere to store our SOPs and have an audit trail was huge for our institution.

Cons

should automatically archive documents that go past their expiration time ie if GCP expires on 10/24, it should automatically archive that GCP record

Alternatives considered

[Florence eConsent](https://www.capterra.com/p/275493/eConsent/)

Reason for choosing Florence eBinders

institution chose it over Complion, I have exstensive work with them and liked their product too

Review Source

AL

Amber L.  
Clinical Research Nurse  
Research  
Used the software for: 1-2 years

### "A Nice and Simple Experience"

October 24, 2023

4.0

Florence is easy to use and makes it simple to find the documents I need.

Pros

I like the ease of organization and signing of documents. The program makes it really easy to complete the signing of documents that have been assigned to me and navigate forms and documents for each study.

Cons

Not sure. It has always worked for my purposes.

Review Source

AV

Angelica V.  
Clinical research associate  
Hospital & Health Care  
Used the software for: 1-2 years

### "Florence binders"

October 30, 2023

5.0

Pros

The ease of being able to store different versions of a document. All documents being in one place such as Florence.

Cons

The delay sometimes Florence has or not uploading certain documents.

Review Source

JC

Jesslin C.  
Coordinator  
Research  
Used the software for: 1-2 years

### "Florence review"

October 30, 2023

5.0

Pros

Easy to maneuver, manage, and move documents into its appropriate location.

Cons

The audit trail can some times be inaccurate

Review Source

LE

Lindsey E.  
Research Coordinator  
Medical Practice  
Used the software for: 6-12 months

### "Florence eBinders"

November 2, 2023

5.0

I have nothing but a positive experience with the Florence eBinders! Very user friendly system and easy to navigate.

Pros

I really like the ease of Florence. Not only is it easy to navigate, but it is also so user friendly!

Cons

I have not found anything I do not like about Florence eBinders!

Review Source

MCG

Mary Catherine G.  
Director of Clinical Research  
Research  
Used the software for: 1-2 years

### "pathway for successful research "

October 24, 2023

4.0

Pros

The ease of documenting and obtain signatures and gathering all req study team and study info

Cons

The visual process is a bit challenging to get used to

Review Source

RLD

Rae Lynn D.  
Certified Clinical Research Coordinator  
Research  
Used the software for: 1-2 years

### "Florence eBinders survey"

November 2, 2023

4.0

Pros

ease of locating files and organization of documents.

Cons

Extra work to move document from one file to another folder.

Review Source

ML

Melissa L.  
CRA  
Research  
Used the software for: 2+ years

### "Florence review "

October 24, 2023

5.0

Great

Pros

Love that is it Part 21 compliant and everything is electronic

Cons

Signature process on uploaded documents

Reason for choosing Florence eBinders

Easy to use, Customer service was great.

Review Source

TW

Tamara W.  
Clinical Research Supervisor  
Hospital & Health Care  
Used the software for: 2+ years

### "Ease of Use"

October 30, 2023

5.0

Overall the system saves time and is easy to use.

Pros

Florence eBinders is intuitive and user friendly.

Cons

When using eBinders for training and delegation signatures, I wish there was a feature that allows multiple signatures without a new upload.

Review Source

AC

Alka C.  
Regulatory Coord  
Education Management  
Used the software for: 1-2 years

### "Great and user friendly"

October 30, 2023

4.0

Great. I am liking it. It took away the hasste of maintaining paper binders.

Pros

Easy to use and easy to manage official documents

Cons

None. I do not see any. The sysytem is very user friendly. I like everything

Review Source

KL

Kristina L.  
Regulatory  
Research  
Used the software for: 1-2 years

### "Less efficient than promised"

October 24, 2023

2.0

When it functions it is a great product. The frequency with which it is not functioning properly has made it more of a burden then a useful tool.

Pros

The potential of its ability to integrate with other systems

Cons

The frequency of breakdowns has hindered our daily efficiency and functionality

Review Source

IB

Iman B.  
Lab technician  
Research  
Used the software for: 6-12 months

### "Easy to use"

October 31, 2023

4.0

Pros

I recommend to everyone. Very easy to use, safe and reliable

Cons

The password reset process is a lot of work

Review Source

DG

Daniel G.  
Clinical Research Coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Moving towards being paper-free"

October 30, 2023

5.0

Pros

I love being able to send logs and documents for investigator signature without having to chase them around the hospital to get a wet-ink signature. It's also great to be able to grant monitors access to view florence without having to unload a huge cart of binders with them for reviw

Cons

Getting investigators to start using florence can be be a bit cumbersome but it's worth the hassle

Review Source

HN

Han N.  
Research Regulatory Coordinator  
Research  
Used the software for: 6-12 months

### "Florence for Clinical Research"

November 15, 2023

5.0

Pros

Florence makes it effective for transitioning from paper binders and management to electronic filing. Having functions to store CV and have it electronically signed makes it much easier. It also cuts work time by being able to move the completed CVs into the correct studies.

Cons

I don't have anything I dislike about Florence binders so far. I am currently transitioning from paper filing to electronic.

Review Source

CY

Clifford Y.  
Principal Investigator  
Medical Practice  
Used the software for: 2+ years

### "PI aspect "

October 31, 2023

5.0

Pros

Ease of usage for capture document signatures for clinical trials

Cons

None recognized to date with usage over 2 years

Review Source

KS

Kristin S.  
Sr. Compliance Analyst  
Research  
Used the software for: 6-12 months

### "Florence is the best CTMS"

October 31, 2023

5.0

I thought it would be difficult to learn, but it was surprisingly intuitive. The training and support are excellent.

Pros

So much easier than physical regulatory binders. A wonderful solution for accommodating the increase in remote work for clinical research.

Cons

Just the fact that there are still functions I don't use enough to really know them well.

Review Source

AO

Amy O.  
Clinical Research Coordinator  
Medical Practice  
Used the software for: Less than 6 months

### "Review florence "

October 30, 2023

5.0

Pros

Everything is filed electronically and you can allow others to access certain records.

Cons

should have a favorites (placeholders) that can be accessed easier instead of traveling through each placeholder to get to a file you use frequently.

Review Source

DS

Daniel S.  
Professor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Poor interface"

November 2, 2023

3.0

Pros

Documents that do not require internal responses are easy to manage

Cons

Documents that require alterations internally by answering questions yes or no are very difficult to sign

Review Source

TM

Tatenda M.  
Clinical Research Coordinator  
Higher Education  
Used the software for: 2+ years

### "Long Time Florence Binder User"

October 24, 2023

5.0

Pros

It helps in organizing multiple studies especially when managing multi study trials

Cons

Overal I do not have any complaints regarding eBinders

Review Source

SP

Song P.  
Assistant Professor  
Hospital & Health Care  
Used the software for: 2+ years

### "Good product"

October 31, 2023

5.0

Very easy to use. Self-instructive.

Pros

Product is easy to use from end user standpoint, mostly with a few clicks after review.

Cons

I need to remember PW and ID separately from my current EHR system.

Review Source

CE

Carolyn E.  
Clinical Research Nurse  
Medical Practice  
Used the software for: 2+ years

### "Edwards"

October 30, 2023

5.0

Very positive, especially with monitoring visits.

Pros

Regulatory documents can be accessed by monitors and auditors.

Cons

Multiple places to document studies can lead to lost info.

Review Source

RG

Regino G.  
Admin  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Review"

October 30, 2023

5.0

Pros

Saves time.

Cons

Need to sign-in twice. Need functionality to allow signing multiple times at once.

Review Source

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