# AllAnswered Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AllAnswered Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/200395/AllAnswered --- # AllAnswered Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AllAnswered ## What is AllAnswered? AllAnswered is an all-in-one knowledge management system. It supports modern Wiki pages for documentation and questions & answers for capturing team know-hows. The built-in workflow and AI assistant help keep your knowledge base up-to-date. Our customers include engineering teams, technical support, marketing, sales, human resources - from startups, small businesses to fortune 500 companies. AllAnswered - Your Team's Collective Brain! ## What is AllAnswered used for? [Content Management](https://www.capterra.com/content-management-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/) Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AllAnswered?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.allanswered.com&name=AllAnswered) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AllAnswered 4.6 (11) VS. [4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $5 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (11) Ease Of Use 4.5 (5,671) Value For Money 4.7 (9) Value For Money 4.3 (4,311) Customer Service 4.9 (9) Customer Service 4.4 (4,113) ## AllAnswered alternatives [4.5 (93)](https://www.capterra.com/p/100251/LogicalDOC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (3,661)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting price $5.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $61.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [BlueDocs](https://www.capterra.com/p/10030055/BlueDocs/) [5.0 (4)](https://www.capterra.com/p/10030055/BlueDocs/#reviews) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030055/BlueDocs/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Discussions/Forums Online forums/groups where users can ask questions, share ideas, best practices, etc. Full Text Search Search for specific words or phrases within a document or database AllAnswered 10 features Define levels of authorization for access to specific files or systems Create and manage digital catalog of products/services with their details, specifications, and price Provides a channel for team members to share media files, communicate, and work together Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Online forums/groups where users can ask questions, share ideas, best practices, etc. Search for specific words or phrases within a document or database Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Online portal through which end users can access the system, manage tasks, or obtain information Edit text as needed Get Advice We can help you find the software with the features you need. Features 4.2 (11) 4.2 Based on 11 reviews ## Pricing Value for money 4.7 (9) Free Trial Free Version Basic $5.00 Per User,Per Month Value for money 4.7 (9) 4.7 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (9) 4.9 Based on 9 reviews ## User reviews Overall rating 4.6 Based on 11 reviews Filter by rating 5(7) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DS Douglas S. Software Engineer Civic & Social Organization ### "A Great Sass internal Wiki and Q&A tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 19, 2021 Pros This really seems to be the only tool that does a wiki and a Q&A tool. Their support is amazing Security practices are great They turned on beta features for us when they would be useful The Q&A features are really well designed and implimented Cons Conflict resolution is still in progress Jira integration is cloud only The community division can be a little difficult to do well. Alternatives considered [Drupal Wiki](https://www.capterra.com/p/207218/Drupal-Wiki/) [Odoo](https://www.capterra.com/p/135618/Odoo/) [Nuclino](https://www.capterra.com/p/174926/Nuclino/) [Stack Internal](https://www.capterra.com/p/180358/Stack-Overflow/) [Confluence](https://www.capterra.com/p/136446/Confluence/) Reasons for choosing AllAnswered Nothing else had good Q&A and good wiki management plus another feature that was better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kristen S. Director of Learning & Development Banking ### "Great Features / Easy to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2021 Pros Has several helpful features for communicating information or questions surrounding a specific document. I especially like the feature to save your most commonly accessed documents. Also, great customer support! Cons Having to "subscribe to a community" was a bit confusing at first. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Pierre S. Tech Lead Financial Services ### "Our Second Brain" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 19, 2021 The team is very pleased with AllAnswered and their support is responsive and helpful. The main challenge so far hasn't been the software, but the people. Getting into the habit of writing good knowledge base documentation requires time and commitment. Pros AllAnswered is a plug-and-play knowledge base system that helps your team organize shared knowledge. It has built-in support for explicit and tacit knowledge, with support for more formal documentation as well as questions, polls, ideas, and news bits. The communities can be leveraged to contain department or domain-specific knowledge and give people rights to read, write or review the documents that are most relevant to them. It also has some automation to prompt people to review documents before they get out-of-date. Cons AllAnswered doesn't have as many integrations as other popular knowledge management software, though it does have a public API. The benefits of using the Slack or Teams integration aren't clear. Companies with a lot of disorganized documents might find the search to be a inferior (to e.g. Google). Reasons for choosing AllAnswered We chose AllAnswered for its simplicity, good value/price ratio, and its support for both explicit/organized knowledge as well as tacit/question-oriented knowledge. It's like having Wikipedia and Stackoverflow bundled together for your team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FB Ferdo B. Executive Manager Program Development ### "All Answered as a solution for knowledge base" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 23, 2020 Our core business is commissioning so people are mainly around the world very frequent having similar problems not knowing about it therefore AllAnswered was important for us. Pros AllAnswered has a very good basic setup that is in compliance with modern knowledge base. It is easy to use on computer and mobile phone, very important it is easy to connect to Slack So messages and updates are immediate. Service and support answers are immediate and prompt. Cons We were requesting a bit more possibilities of work flow following to be on the level of each folder that was obviously not easy task to do. At the same time for us would be very important a bit more detailed statistics of every user, how much content was contributed in which group, how many views has had every content and so on. Still we didn't get it. Every Slack change is requested to setup connections again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP TAMARA P. MEMBER CARE PERFORMANCE ANALYST Banking ### "Fast Searching Abilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 13, 2020 We are still new to All Answered, but so far, this has been a better solution to our previous knowledge base system. Pros The search results are relevant to my search inquiry and quick to load. It is easy to add or edit pages. We receive notifications of a comment or question is asked on a page so that we can respond in a timely manner. We can see what users are searching for the most. Cons I wish there were more options when adding a page/content, such as font styles. Or the ability to add shapes, such as rectangles for drawing attention to a certain place on a picture or page. I wish there were more FAQs or walkthroughs on how to add content, what type of formats are accepted, etc. Reasons for choosing AllAnswered Functionality, speed, ease of searching and adding content, and price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CK Christy K. CARE Center Manager Banking ### "All Answered Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 13, 2020 Pros It gave us the ability to have a product that allows our team to search for answers more efficiently and quickly. It is easier to use and find answers than our last knowledge base. Cons You can't add more than three search options per KB Item. It is difficult to add screenshots - You have to save them one by one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NP Norleah P. CEO/Director Retail ### "Life's Many Luxuries - Norleah Perrin " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2020 So far it has been amazing. The customer service, the promptness and the efficiency, just amazing. We have never had any issues and our team loves this service. Pros Everything. But maybe the ability to maneuver through the communities and pages, seamlessly. How we are able to organize to locate the information of required document in the drop of a hat. Makes dealing with our customers much easier and confident as we have access to the information in such a unified manner. Cons Maybe possible, more font and style options. But apart from that, I cannot think of anything else at this time. Reasons for choosing AllAnswered AllAnswered's setup was very user friendly, and the communities. We really love that feature, it gives the ability of restricting unauthorized user access while giving access to others as needed. It's easy to add and remove users as necessary and again, the cost in comparison. More value for your dollar, it was AllAnswered hands down. In fact, for the business development part of the our business, we refer our customers to AllAnswered to setup and use as their intranet site/etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Art T. CEO Industrial Automation ### "Subscribing AllAsnwered - A very good choice I've ever made " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 8, 2020 I'm fully satisfied with this product. It helps our team to continue growing. Pros It's easy to use. We can write down our lesson-learned easily and quickly and then the valuable knowledge starts to help other colleagues. What I want is an easy knowledge management tool that can help us gather our valuable information and knowledge. And AllAnswered makes it happen. Cons Sometimes the comment area is lack of some features, such as adding a picture or adding a quote. Luckily when I sent an issue the problems would be fixed quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PL Pengcheng L. Sr. Technologist/Director Computer Hardware ### " Knowledge Management Software that is perfect for engineering teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2020 AllAnswered is great. We used to use Confluence for our internal documentation. But after many years, it is a mess and so hard to find the information you need. The search for Confluence sucks. You have to go through many documents to find what you are looking for. Pros We use AllAnswered in our engineering team to do both documentation for things like design spec, architecture design, sprint artifacts, etc. It also gives us our own Stack Overflow that allows team members to post questions to the entire team, and the domain experts can provide answers that will benefit the whole team. Cons For engineering teams, they offer integrations with Slack, Jira, Github which are great. More integrations with other tools such as Pagerduty would be awesome. Switched from [Confluence](https://www.capterra.com/p/136446/Confluence/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Sherry C. Director Biotechnology ### "Centralized knowledge base for the team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2020 Our overall experience is great. It's incredibly easy to set it up and start adding documents using the wiki tool. Within our group, people can ask questions and get answers on processes and how-tos, etc. When you need that information later, it takes a quick search to get what you need. Pros We used to have documents stored on different places such as Sharepoint, shared network drives and people's local hard drives. It was always difficult finding the information you needed. Even when you could find it, you had to check with the author if it is still up to date. Now that everything is stored and managed in AllAnswered. We know where to look and we can find information much quicker. And we know that we can trust the information we find. Cons It may take some time for your whole team to buy in and get used to the concept and workflow that AllAnswered provides. But once they do, it works beautifully. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/200395/AllAnswered/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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