--- title: "Amelia Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Amelia the right Appointment Scheduling solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/200413/Amelia/reviews/" page_type: "reviews" language: "en" --- Amelia 4.9 (248) [View alternatives](https://www.capterra.com/p/200413/Amelia/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 16th, 2026 # Reviews of Amelia Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews YM Yaniv M Web developerMedia Production, Self-employedUsed the software for: More than 2 years. “They did the responsible and amazing thing of checking their own code and fixing the issue without blaming my setup like many other plugin developers, and only for that amazing service I am sure that I will be happy to purchase more licenses for friends of my wife who are interested in the same booking system.“ March 21, 2026 Lo L FreelanceEducation Management, 2 - 10 employeesUsed the software for: 6-12 months. “The invoice does not include the event date(s), making invoices less complete for workshops, trainings and retreats.“ July 10, 2026 AR Anita R psychotherapistMedical Practice, Self-employedUsed the software for: Less than 6 months. “easy user interface, customized form to fit the webpage colors and fonts, great user support, number of widgets“ August 7, 2025 YM Yaniv M Web developerMedia Production, Self-employedUsed the software for: More than 2 years. “Right now, I have to use a "fake" WhatsApp number and the client can send messages to that account, messages that we can't actually see.“ March 21, 2026 ME Maurice E naMusic, 2 - 10 employeesUsed the software for: 6-12 months. “For me it was really important to have events & appointments in one plugin as well as the possibility of a lifetime licence rather than subscriptions models.“ August 19, 2025 KC Karelia C Systems AnalystInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “I mean, I think you should provide the possibility of adding more than one employee to the reservations. That when creating a reservation from the calendar, it is not possible to enter the client's phone number among the data. That it does not allow more data to be displayed in the Preview of the calendar cards.“ February 8, 2024 Lo L FreelanceEducation Management, 2 - 10 employeesUsed the software for: 6-12 months. “Easy to build custom booking pages that match your own website.“ July 10, 2026 JB JEAN-PHILIPPE B PhotographersPhotography, Self-employedUsed the software for: More than 2 years. “n some cases, it's frustrating not to be able to book the same timeslot for multiple services in one go.“ July 8, 2025 ## Showing most helpful reviews Showing 1-25 of 248 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stella G. Founder E-Learning Used the software for: 1-2 years ### "Great value and does the job " April 21, 2022 5.0 I love how responsive support is. Pros I like how the backend of the plugin works well and looks very nice - such a refreshing thing compared to a lot of other plugins. It allows us to do a lot of complicated booking without hiring a custom development firm. I also like that there is lifetime license and the pricing is very reasonable for small businesses. Cons A few glitches here and there. Like we cannot seem to make custom fonts work and also cannot find a way to easily customize button styles. Reason for choosing Amelia It does almost everything I need to do without a high price tag Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) I need much more complicated booking than Calendly can offer Review Source Karrie B. CEO Professional Training & Coaching Used the software for: Less than 6 months ### "Amelia - Wanted to love it but just couldn't" October 12, 2023 4.0 After about 2 months of trying to get it to work we gave up and went back to Calendly and then TidyCal for our scheduler. Pros I loved the ability to load onto my Wordpress site with a plug in and sent auto reminders for appointments Cons We never were able to get the time zone issue figured out even with multiple calls to customer support - who attempted to be helpful. Reason for choosing Amelia Was able to purchase it at a very low price Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Wanted something that I could easily plug into our WordPress site Review Source JA Justin A. Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Worked until it didn't" July 3, 2021 2.0 I bought this a few years ago because it was affordable. It worked fairly well. When I needed assistance I was told I had to submit a new ticket under a new email address instead of just having the problem addressed. Eventually Amelia stopped working. Amelia said it was because of a plugin. I uninstalled all plugins and the problem persisted. Amelia then said it was because of server. I contacted server (Host Gator). HG told me it was because of Amelia. The issue was never resolved. Long story short it is not a good product as it will stop working leaving your business in peril. Pros inexpensive, simple, more words her to fill minimum word quota on this question Cons limited tech support, stopped working all of a sudden, couldn't resolve issue Review Source Response from TMS July 14, 2021 Hello Justin. We're sorry to hear you are not satisfied with Amelia. Full support for the plugin is offered only to paying customers, so if our agents asked you to open a new ticket under Amelia section, they did it so they could verify the purchase. Either way, if the plugin didn't work correctly, your issue should've been addressed regardless if your support expired or not. We apologize for the inconvenience this may have caused. If the issues you were experiencing were manifested in a manner that is similar to a conflict, the first step is to troubleshoot by deactivating other plugins, but if that didn't work either, we could've logged into your website, and see where the issue is coming from. The plugin is working correctly, and we would like to see what's going on with yours - to help you out, so please feel free to open a new ticket on our official support platform, and our support agents will gladly assist you! Once again, sorry for the inconvenience. Hossamudin H. Founder Education Management Used the software for: 6-12 months ### "It is great to integrate automatic scheduling on your wordpress site" May 12, 2022 5.0 Good Pros I used it on one of my websites to handle automatic scheduling with trainees as well as clients. Also, I could add my team easily, and each had his own profile, services, pricing, and schedule. It was super useful. Cons I wish I could integrate with another tool to take the customer database into MailChimp or another CRM. Switched from [Bookly](https://www.capterra.com/p/180137/Bookly/) To get a lifetime subscription instead of high monthly fees. Review Source VL Victor L. CEO Music Used the software for: 2+ years ### "Best plugin for booking " August 29, 2025 5.0 10/10 experience. If you need this kind of plugin, stop searching and take a licence. You will not regret it. Pros Basically every part of Amelia is efficient, easy to use and implement. I could not operate as a business without it. Cons Nothing comes to mind. Everytime I had a bug or a problem, the support was prompt to answer, taking the time to guide me through steps and provide solutions. Review Source JB Jose B. Administrador Entertainment Used the software for: 2+ years ### "Solid booking plugin with excellent support" May 30, 2025 5.0 We use Amelia to manage bookings for ceramic workshops, and it has streamlined everything. The customer experience is smooth, and we save a lot of time. Support was outstanding—especially when switching from Google SMTP to Brevo. Everything works great now, and we feel confident using it daily. Pros Amelia makes managing bookings incredibly easy. It’s intuitive for both our team and our clients, and the way it integrates into our website keeps everything looking clean and professional. Cons We struggled a bit with email notifications at first, especially setting up SMTP correctly. It wasn’t super clear, but once we got support involved, it all came together. Review Source ME Maurice E. na Music Used the software for: 6-12 months ### "Powerfull Plugin with some quirks, great support (Pro)" August 19, 2025 4.0 I have been using Amelia Pro for a few months now and it is a great plugin offering quite a bit of functionality. For me it was really important to have events & appointments in one plugin as well as the possibility of a lifetime licence rather than subscriptions models. The plugin has some quirks and missing features (event tickets & dedicated pages per event rather than popups …), but the support has always been helpful and dedicated to fix any issues I’ve run into. Pros \- Ability to manage both events & appointments - integrated payment solutions & integration with woocommerce - decent costumisation options - very dedicated support - lifetime licence rather than yearly subscription Cons \- some missing features (but development continues) - sometimes unintuitive ui - somewhat lacking documentaion Review Source JK Josh K. Sr. TAM Information Services Used the software for: Less than 6 months ### "Using for consulting bookings and payment" March 28, 2025 5.0 I've been using the Amelia WordPress plugin and have been really impressed—especially with the custom booking options. It's incredibly flexible and lets you tailor the booking experience to your exact needs. On top of that, the support team was fantastic during setup—responsive, helpful, and quick to resolve any questions I had. Highly recommend if you're looking for a powerful, user-friendly booking solution! Pros The custom booking options for one employee across multiple services Cons Figuring out Special Days and the initial setup took a support request but they helped me set it up in the Admin. Review Source AR Anita R. psychotherapist Medical Practice Used the software for: Less than 6 months ### "highly recommend" August 7, 2025 5.0 I tried different widgets with form and Amelia is giving the best value for reasonable price. worth using Pros easy user interface, customized form to fit the webpage colors and fonts, great user support, number of widgets Cons settings are spread out in different sections, sometimes not straightforward to find, form size can not be customized Review Source CB Christine B. Facialist and Wellness Practitioner Consumer Services Used the software for: 6-12 months ### "Great easy plugin and support efficient" April 14, 2025 5.0 Amelia is a great plugin for booking while customizing the features! It’s fairly easy to use, and if you run into any issues, the support is very responsive and efficient. Pros The plugin is easy to use We can customize everything Support responsive and efficient Cons Some elements need to be translated manually Once you get the hang of it, the app is pretty smooth Review Source NP Nia P. CEO Internet Used the software for: 1-2 years ### "I started with the free version and purchased the premium; I have it on 3 websites" October 18, 2024 5.0 Excellent. I started with the free version and purchased the premium; I have it on 3 websites. Pros I tried the free version first (it came with my theme). Then I bought the premium version ( I can have it on 5 websites) and I have it on 3 websites to date. The support is excellent. I have been impressed with the depth of this plugin from day one and I'm building my digital assets around this plugin. I have spent time with the documentation, which is very detailed ( I build websites-my plan is to build environments where I and other independent contractors can work remotely and virtually) and this is very important. It takes time to set up an online business that is fully functional and supports my business objectives. Ameila makes this possible. It is the best booking plugin to date. Keep up the good work! Cons They do not offer website templates! The demo templates arew AWESOME but they do not offer templates. Also, The templates are centered around health and fitness; Offering a variety of templates, say an event organizer template, would have been awesome. Review Source JP Jordi P. CTO Food & Beverages Used the software for: Less than 6 months ### "Great plugin" November 21, 2024 5.0 Pros It's easy to setup and to use for the customer. Works smoothly and beautifully. Cons The first steps in the installation in Wordpress Review Source LH Lisa H. Administrator Education Management Used the software for: 6-12 months ### "Every feature you could need" September 12, 2024 5.0 Stefan's support has amazing been amazing to help me continue uncovering features Pros Superior Customer & Technical Support!!! Cons I'm not understanding why this Cons field is required. Review Source Vance W. Digital Marketing Head Marketing and Advertising Used the software for: 1-2 years ### "Best WordPress online booking solution" June 13, 2023 5.0 Overall, we're quite happy with Amelia and how much it helped our implementation for our clients. Pros Amelia has a wide range of features suitable for almost any small or medium-sized business to accept bookings online for both digital and in-person services. Payment integration with Stripe is quite seamless as well. Cons The UI/UX of the backend can be improved and customisability of the widget could be more comprehensive as well. The fallbacks for certain design aspects, eg. font colour on a dark background isn't the best out-of-the-box and may require some custom code. Alternatives considered [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Switched from [Bookly](https://www.capterra.com/p/180137/Bookly/) Price, features, and integrations Review Source JC Jennifer C. Marketing & Communications Manager Insurance Used the software for: 1-2 years ### "We love Amelia! " March 29, 2022 5.0 Our experience with their service team has been OUTSTANDING. Even through COVID, there may have been slight delays, but they always get back as soon as they are able and have been able to solve any issues we have experienced. Pros The ability to have multiple locations and team members all with their own unique schedules. Cons Some of the flexibility within the features of the software. Reason for choosing Amelia Price, features, ease of use. Review Source DA Dexter A. junior dev Information Technology and Services Used the software for: Less than 6 months ### "Amelia plugin " August 8, 2024 4.0 A great plugin overall ease of use and great customer support Pros Easy to work with and great customer support Cons There is some limitations but overall a great plugin Review Source SK Sauge K. Wed Designer Information Technology and Services Used the software for: Less than 6 months ### "You won't find better for the price" May 12, 2021 5.0 I am using Amelia on 2 sites at the moment. The first is a mobile massage company site, and the second is an online nutritionist site. For both the massage and the nutritionist site, the ability for clients to have their own customer panel and schedule and reschedule their appointments if necessary is fantastic. The package feature and Integration with Zoom for the nutritionist site is perfect for the client's needs. The Amelia plugin is a joy to use and set up. I love using it and will definitely use it again for other clients Pros Very easy to use. Has lots of features and is easy to integrate with other services. Has features that are hard to find in other similar software. I love the packages feature, I like that it has a customer and employee panel. Integration with Zoom, Woocommerce and Google calendar is really useful. The interfaces both front and backend are beautiful. I love the fact that customers can schedule their own appointments when buying packages. This software really does have everything that you need. Cons The customer support could be a bit faster in responding. Although it isn't a deal-breaker. The ability to customise the form fields for booking could be a little bit better, so that information captured when the client first booked an appointment could be retained somewhere, again, not a deal-breaker. The ability to customise the styling of the front end booking forms could be more extensive. Reason for choosing Amelia The packages - I couldn't find any other booking plugin that had this functionality whereby users could schedule their own appointments after buying a package. The price - There really isn't anything out there that has the same features for the price and without being tied down to monthly subscriptions. The integrations - integration with Zoom, Woocommerce, and being able to sync with Google calendar, SMS notifications - it is so professional when a user receives an SMS notification. Their confidence in the company that they have booked with is increased. The beautiful booking front end interface Review Source TC Theuns C. Clinical hypnotherapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Genuine review" June 23, 2022 5.0 Great product, great service, and great and knowledgeable technical support in a timely manner. Pros Easy to set up and configure....even for complete novices like I am. They have great supporting documentation, and customizability is just perfect. The company stands by their money back promise....I accidently requested a refund....but ended up purchasing the next day again. The issue was on my side not theirs, yet they kept their promise without delay. They have awesome support, and technical support...with a willingness to help you sort your problem out. Trust me....the Amelia product makes life much easier....and gets clients to book. Don't waste time on other plugins. This works very well, and saves a great deal of time, while at the same time looking good. Cons Personally I would have liked it if the customers did not have to log into WordPress to configure their customer panel. Would have liked everything happen on the front end. But....really it's a minor taking into account the product as a whole. Alternatives considered [WPForms](https://www.capterra.com/p/234945/WPForms/) Reason for choosing Amelia Better looking...and reviews. Review Source DG Daryl G. Proprietor Internet Used the software for: 2+ years ### "Amelia on-line boolking system review" April 19, 2023 5.0 Amelia is a really useful booking system. I'm looking forward to unleashing all its power when we start adding events! Pros Amelia is a really powerful multi-functional on-line booking system. It is easy to set up, and it is easy to tailor it to your needs. Cons Sometimes I feel that the updates are not fully tested before they go live. Review Source RW Rachael W. design & marketing Health, Wellness and Fitness Used the software for: 1-2 years ### "An effective and affordable online booking app." July 27, 2023 5.0 Honestly, really pleased with the Amelia Plugin. The small Pilates Studio I work for were forced to change their old online booking system when the software company went into administration. I had to do some swift research and find an alternative that didn't blow the small budget. Amelia fitted the bill perfectly. The UI was very different to the previous booking package, but after viewing a few tutorials I flew through the set up. And a big plus was our customers found the front end much easier to navigate. We continued to use the plugin problem free for a year, but encountered a glitch when upgrading to the pro version in order to access a new direct refund function. In fairness to the Amelia team the problem was at my end, but their support team were very patient and went a above and beyond to help me get some new events online urgently, when the Amelia Admin Screens displayed as blank on all my devices!! Pros Good user interface which helps with the ease of use. Love the range of customisation. Excellent value for money and lots of informative tutorial videos available. Cons We missed a direct refund function which had been available on the software we used for booking previously, but TMS recently added the facility to the Pro version so I upgraded Review Source AW ANDY W. Director Education Management Used the software for: Less than 6 months ### "Amelia Booking WP plugin" March 28, 2024 5.0 Superb overall -features that completely hit the mark for our business, costs that are very reasonable and a comprehensive support package -what's not to like?! Pros The plugin installs seamlessly without conflict with other plugins, it is easy to setup, despite it having a huge range of features and options these are laid out so you can get up and running quickly and then adapt/tweak to suit your requirements later. We had been using other booking plugins, none of which came close to the functionality of Amelia. There is a free version to try out many of the features - we had this installed for just a few days before being convinced the full version was the way to go. Pricing structure is great so you don't need to pay for the bits you don't need -and lifetime licenses make this a very affordable option. The support available is excellent -very knowledgeable and responsive teams who know the answers to the most obscure questions. Cons Nothing to dislike -this plugin does it all -totally customizable even if you are not a developer! Review Source Thomas S. Owner Photography Used the software for: 1-2 years ### "Best native Wordpress Booking Enginge" November 3, 2022 5.0 I use it for quite some time and never had any issues. Support is also quick and good. Would definitely recommend using it. Pros The plugin is very easy to setup and can be perfectly customized to fit the general CI of your company. Booking process is nice and easy for the user and the backend provides all the information needed to manage your bookings. Cons They should really look into the possibility to also sync your iCal. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[Book Like A Boss](https://www.capterra.com/p/180111/Book-Like-A-Boss/) Reason for choosing Amelia It is a native Wordpress Plugin and no SaaS Review Source JM Jay M. Webdesigner Marketing and Advertising Used the software for: 1-2 years ### "Amelia is the way to go for your booking and appointment " June 7, 2023 4.0 Pros Amelia booking plugin has been a big change for my business. It has enabled me to easily manage my appointments and bookings while also providing a seamless and user-friendly experience for my clients.I highly recommend Amelia to anyone looking for a reliable and efficient booking solution."2."I've already tried several booking plugins, but Amelia is without a doubt the best.It's intuitive, customizable and has all the features I need to manage my calendar and bookings. Plus, the customer service is top notch.I can't imagine running my business without Amelia." Cons Minus points I would say is that sometimes I don't receive the notification emails, but Amelia's team is working with me to resolve this. Review Source KC Ken C. Multimedia Producer Online Media Used the software for: Less than 6 months ### "Ease of use for clients and staff" January 5, 2024 5.0 Excellent, Amelia works really well and has a very wide range of features that are expanding with each release. Pros Everything is to hand and compartmentalised Cons Sometimes the UI is a bit slow to respond, particularly when saving a new or amendment for a product / service Reason for choosing Amelia Amelia handles everything needed in one plugin without the need for having several others installed. Review Source GM George M. Web Dev Design Used the software for: 1-2 years ### "Amazing Booking" January 20, 2023 5.0 Very good experience so far despite some minor issues. Pros The most useful thing about amelia is the "employees" section. You can use it to make an online platform with business partners and so on.... Cons There are features that still needs work. Like the locations and employees to have archives and assign a service to multiple categories. Not only one. Reason for choosing Amelia For the employee front end panel and the ready made ui/ux styles of the booking forms. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.