--- title: "Amelia Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Amelia the right Appointment Scheduling solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/200413/Amelia/reviews/" page_type: "reviews" language: "en" --- Amelia 4.9 (248) [View alternatives](https://www.capterra.com/p/200413/Amelia/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Reviews of Amelia Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews YM Yaniv M Web developerMedia Production, Self-employedUsed the software for: More than 2 years. “They did the responsible and amazing thing of checking their own code and fixing the issue without blaming my setup like many other plugin developers, and only for that amazing service I am sure that I will be happy to purchase more licenses for friends of my wife who are interested in the same booking system.“ March 21, 2026 Lo L FreelanceEducation Management, 2 - 10 employeesUsed the software for: 6-12 months. “The invoice does not include the event date(s), making invoices less complete for workshops, trainings and retreats.“ July 10, 2026 Lo L FreelanceEducation Management, 2 - 10 employeesUsed the software for: 6-12 months. “Easy to build custom booking pages that match your own website.“ July 10, 2026 YM Yaniv M Web developerMedia Production, Self-employedUsed the software for: More than 2 years. “Right now, I have to use a "fake" WhatsApp number and the client can send messages to that account, messages that we can't actually see.“ March 21, 2026 AR Anita R psychotherapistMedical Practice, Self-employedUsed the software for: Less than 6 months. “easy user interface, customized form to fit the webpage colors and fonts, great user support, number of widgets“ August 7, 2025 KC Karelia C Systems AnalystInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “I mean, I think you should provide the possibility of adding more than one employee to the reservations. That when creating a reservation from the calendar, it is not possible to enter the client's phone number among the data. That it does not allow more data to be displayed in the Preview of the calendar cards.“ February 8, 2024 JB Jose B AdministradorEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “It’s intuitive for both our team and our clients, and the way it integrates into our website keeps everything looking clean and professional.“ May 30, 2025 JB JEAN-PHILIPPE B PhotographersPhotography, Self-employedUsed the software for: More than 2 years. “n some cases, it's frustrating not to be able to book the same timeslot for multiple services in one go.“ July 8, 2025 ## Showing most helpful reviews Showing 1-25 of 248 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stella G. Founder E-Learning Used the software for: 1-2 years ### "Great value and does the job " April 21, 2022 5.0 I love how responsive support is. Pros I like how the backend of the plugin works well and looks very nice - such a refreshing thing compared to a lot of other plugins. It allows us to do a lot of complicated booking without hiring a custom development firm. I also like that there is lifetime license and the pricing is very reasonable for small businesses. Cons A few glitches here and there. Like we cannot seem to make custom fonts work and also cannot find a way to easily customize button styles. Reason for choosing Amelia It does almost everything I need to do without a high price tag Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) I need much more complicated booking than Calendly can offer Review Source JT Jaohanna T. owner Medical Practice Used the software for: Less than 6 months ### "Best booking system ever!" February 21, 2025 5.0 My clients prefer this one iso my earlier booking system. and now I understand it better (using it for 1,5 months now) I love it. especially that it puts appointments straight into my apple diary, Pros it is easy to use and has many nice features Cons Nothing. only buying giftvouchers would be nice Alternatives considered [Bookly](https://www.capterra.com/p/180137/Bookly/) Reason for choosing Amelia looked easier and it was what I liked better Switched from [OnlineAfspraken.nl](https://www.capterra.com/p/177334/Online-Booking-System/) price independence (bought a lifetime package) Review Source JA Justin A. Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Worked until it didn't" July 3, 2021 2.0 I bought this a few years ago because it was affordable. It worked fairly well. When I needed assistance I was told I had to submit a new ticket under a new email address instead of just having the problem addressed. Eventually Amelia stopped working. Amelia said it was because of a plugin. I uninstalled all plugins and the problem persisted. Amelia then said it was because of server. I contacted server (Host Gator). HG told me it was because of Amelia. The issue was never resolved. Long story short it is not a good product as it will stop working leaving your business in peril. Pros inexpensive, simple, more words her to fill minimum word quota on this question Cons limited tech support, stopped working all of a sudden, couldn't resolve issue Review Source Response from TMS July 14, 2021 Hello Justin. We're sorry to hear you are not satisfied with Amelia. Full support for the plugin is offered only to paying customers, so if our agents asked you to open a new ticket under Amelia section, they did it so they could verify the purchase. Either way, if the plugin didn't work correctly, your issue should've been addressed regardless if your support expired or not. We apologize for the inconvenience this may have caused. If the issues you were experiencing were manifested in a manner that is similar to a conflict, the first step is to troubleshoot by deactivating other plugins, but if that didn't work either, we could've logged into your website, and see where the issue is coming from. The plugin is working correctly, and we would like to see what's going on with yours - to help you out, so please feel free to open a new ticket on our official support platform, and our support agents will gladly assist you! Once again, sorry for the inconvenience. KF Kevin F. Chief Technology Officer Computer Software Used the software for: Less than 6 months ### "Comprehensive and Customizable, Coupled with Top Tier Support" December 2, 2024 5.0 Implementation was quick and easy. Setup and customization was easy and quite good. However, what was even better than the extensive capabilities of the plugin, was their support. They're responsive, patient, and thorough. Even when some of the issue was due to my configuration mistake, they kept pushing to find a solution and wanted to ensure I was successful. Hands down the best experience from a WordPress plugin provider that I have ever seen. Pros Hands down it is their excellent support. While you hope you never need to contact support, it's good to know that when you do you're going to get the help you need. A close second is the calendar & appointment scheduling experience as it's intuitive and easy to customize. Cons I would say the the presentation of the providers and the detailed provider profile view. It's important to note here that these areas are also very customizable and, for most use cases, are likely completely fine. However, we were replacing an existing experience where the presentation of providers, and their detailed profile, was all custom developed and fit into our existing site design perfectly. However, the default experience is still quite good, just wasn't what we needed. This was okay because we decided to leverage their extensive API for keeping our custom presentation while still using the plugin for calendar, scheduling, appointment management, and all of the other excellent features. Review Source Karrie B. CEO Professional Training & Coaching Used the software for: Less than 6 months ### "Amelia - Wanted to love it but just couldn't" October 12, 2023 4.0 After about 2 months of trying to get it to work we gave up and went back to Calendly and then TidyCal for our scheduler. Pros I loved the ability to load onto my Wordpress site with a plug in and sent auto reminders for appointments Cons We never were able to get the time zone issue figured out even with multiple calls to customer support - who attempted to be helpful. Reason for choosing Amelia Was able to purchase it at a very low price Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Wanted something that I could easily plug into our WordPress site Review Source Hossamudin H. Founder Education Management Used the software for: 6-12 months ### "It is great to integrate automatic scheduling on your wordpress site" May 12, 2022 5.0 Good Pros I used it on one of my websites to handle automatic scheduling with trainees as well as clients. Also, I could add my team easily, and each had his own profile, services, pricing, and schedule. It was super useful. Cons I wish I could integrate with another tool to take the customer database into MailChimp or another CRM. Switched from [Bookly](https://www.capterra.com/p/180137/Bookly/) To get a lifetime subscription instead of high monthly fees. Review Source VR Verified Reviewer Soul Messenger Alternative Medicine Used the software for: Less than 6 months ### "Amelia" January 4, 2023 5.0 Pros It has a lot of nice features and options to customize. Cons It does not easily integrate into my CRM. Making it difficult for setting up e-mail marketing. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Amelia I purchased the lifetime license so I would not have to have yet another software as a service. Review Source JB Jose B. Administrador Entertainment Used the software for: 2+ years ### "Solid booking plugin with excellent support" May 30, 2025 5.0 We use Amelia to manage bookings for ceramic workshops, and it has streamlined everything. The customer experience is smooth, and we save a lot of time. Support was outstanding—especially when switching from Google SMTP to Brevo. Everything works great now, and we feel confident using it daily. Pros Amelia makes managing bookings incredibly easy. It’s intuitive for both our team and our clients, and the way it integrates into our website keeps everything looking clean and professional. Cons We struggled a bit with email notifications at first, especially setting up SMTP correctly. It wasn’t super clear, but once we got support involved, it all came together. Review Source ME Maurice E. na Music Used the software for: 6-12 months ### "Powerfull Plugin with some quirks, great support (Pro)" August 19, 2025 4.0 I have been using Amelia Pro for a few months now and it is a great plugin offering quite a bit of functionality. For me it was really important to have events & appointments in one plugin as well as the possibility of a lifetime licence rather than subscriptions models. The plugin has some quirks and missing features (event tickets & dedicated pages per event rather than popups …), but the support has always been helpful and dedicated to fix any issues I’ve run into. Pros \- Ability to manage both events & appointments - integrated payment solutions & integration with woocommerce - decent costumisation options - very dedicated support - lifetime licence rather than yearly subscription Cons \- some missing features (but development continues) - sometimes unintuitive ui - somewhat lacking documentaion Review Source AR Anita R. psychotherapist Medical Practice Used the software for: Less than 6 months ### "highly recommend" August 7, 2025 5.0 I tried different widgets with form and Amelia is giving the best value for reasonable price. worth using Pros easy user interface, customized form to fit the webpage colors and fonts, great user support, number of widgets Cons settings are spread out in different sections, sometimes not straightforward to find, form size can not be customized Review Source ES Eugen S. Dev Entertainment Used the software for: Less than 6 months ### "Great booking tool!" August 15, 2025 5.0 Pros Pretty, modern, very clear and intuitive, wide range of functions, very friendly and helpful support team! Cons A bit more movement and flexibility in the settings would be desirable. Translation isn't always perfect, but it's not a problem and can be adjusted with a little effort. Review Source MM Michael M. Graphic Designer Design Used the software for: Less than 6 months ### "Excellent support service" December 18, 2024 5.0 Pros Amelia plugin’s technical support was excellent and quick to answer any questions. Cons So far, I haven't found anything I don't like. Review Source DC Danny C. Designer Computer Software Used the software for: Less than 6 months ### "This is the booking plugin you need for Wordpress" January 23, 2023 5.0 An absolute pleasure to use for developers, managers and customers. Pros I have so many positive things to say about it. From the pricing, all the way through to configuring it and also how reliable and stable it is.Simple things such as being able to create an event and have the option to recur each booking whilst treating the individual event dates as separate events (For example a fitness class that happens at the same time every week, but doesn't always have the same attendees) – saves hours of admin time of creating events. But also at the same time having the option to add a series of events (such as a 4 week course) that a user pays once for and has access to all events at once is invaluable from a management perspective.Amelia also handles scheduling and working hours like a dream. Being able to pick Employees' individual services, working hours, time off and 'special days' is just fantastic from a management perspective.The packages option, combined with the step-by-step customer booking form has been optimised for conversion out of the box. It converts, and it does it whilst looking great.Not only is the frontend slick, organised and good looking – so is the management side. It's been an absolute pleasure configuring the plugin and learning how customisable it is along the way. Not only that, it's really really fast to make changes. I got a new client site set up from nothing to complete and live in 3 daysThe customer support so far has been good, and the fact they offer a lifetime license is an excellent move. Cons I have a few suggestions that will make the plugin better:1. Being able to add packages for Events and not just Appointments – so the user can sign up for a monthly pass that gives them access to x amount of classes, or unlimited classes. 2. Built-in customer subscriptions. Amelia can be set up to work with WooCommerce's checkout and handle subscriptions, memberships etc – but I want that seamless checkout experience that you get without redirecting to WooCommerce or having another plugin installed. Being able to offer a subscription at point of sale would be fantastic. Even just having a 'recurring' package that charges the user every month.3. Please, please add native Apple Pay integration into the Stripe payment gateway. Mollie supports Apple Pay but they are a nightmare to deal with unless you are in a specific industry or in a specific country. Reason for choosing Amelia Feature rich, full integration, fair pricing and huge offering. Review Source AB Anna B. Owner E-Learning Used the software for: 2+ years ### "Reliable and good work companion" May 24, 2022 5.0 The overall experience has been very good. Pros I like its complexity. It does cover a lot of important bases. Also after a learning curve it is rather easy to use. Like its color and branding customisation. Reminding emails have already been my lifesaver. Cons I would like to have an option that the same paying customer (in my case a parent) can book a service for different children under his/her own name and email address and not to exercise with different emails for each child. I also use a virtual office and would love to have an option to add it as a proper official location. For the time being it is required to only give a physical one. And would also like to have a possibility to manually add a consultation beyond official working hours. Reason for choosing Amelia It gave me more services and consultants possibilities. Review Source VT Vincent T. Senior Consultant Professional Training & Coaching Used the software for: 1-2 years ### "Appointment and event add-ons you don't want to miss!" September 27, 2023 5.0 It doesn't require much learning curve to use Amelia and very respond customer service. It may not be best booking appointments plugin, but it really does what it says. I have no problem with using Amelia plugin so far, it is stable and reliable. Pros It is very important to me to manage time as a consultant. The core function of Amelia plugin is booking appointment, it provides me a very easy way to check my clients' appointment and it also syncs with my Google calendar. In addition, Amelia takes care of the payment process automatically which I don't like to deal with. I won't say Amelia is suitable to all kinds of service providers or industries , but the booking process of Amelia really cam support Most of service providers needs. Cons Although, Amelia provides booking appointments function, but it also provides booking events. I compared many event and ticket plugins to Amelia, I think it has some improvements in booking event feature. No QR code ticket and too less choice of event booking list interface. Review Source SK Sauge K. Wed Designer Information Technology and Services Used the software for: Less than 6 months ### "You won't find better for the price" May 12, 2021 5.0 I am using Amelia on 2 sites at the moment. The first is a mobile massage company site, and the second is an online nutritionist site. For both the massage and the nutritionist site, the ability for clients to have their own customer panel and schedule and reschedule their appointments if necessary is fantastic. The package feature and Integration with Zoom for the nutritionist site is perfect for the client's needs. The Amelia plugin is a joy to use and set up. I love using it and will definitely use it again for other clients Pros Very easy to use. Has lots of features and is easy to integrate with other services. Has features that are hard to find in other similar software. I love the packages feature, I like that it has a customer and employee panel. Integration with Zoom, Woocommerce and Google calendar is really useful. The interfaces both front and backend are beautiful. I love the fact that customers can schedule their own appointments when buying packages. This software really does have everything that you need. Cons The customer support could be a bit faster in responding. Although it isn't a deal-breaker. The ability to customise the form fields for booking could be a little bit better, so that information captured when the client first booked an appointment could be retained somewhere, again, not a deal-breaker. The ability to customise the styling of the front end booking forms could be more extensive. Reason for choosing Amelia The packages - I couldn't find any other booking plugin that had this functionality whereby users could schedule their own appointments after buying a package. The price - There really isn't anything out there that has the same features for the price and without being tied down to monthly subscriptions. The integrations - integration with Zoom, Woocommerce, and being able to sync with Google calendar, SMS notifications - it is so professional when a user receives an SMS notification. Their confidence in the company that they have booked with is increased. The beautiful booking front end interface Review Source TC Theuns C. Clinical hypnotherapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Genuine review" June 23, 2022 5.0 Great product, great service, and great and knowledgeable technical support in a timely manner. Pros Easy to set up and configure....even for complete novices like I am. They have great supporting documentation, and customizability is just perfect. The company stands by their money back promise....I accidently requested a refund....but ended up purchasing the next day again. The issue was on my side not theirs, yet they kept their promise without delay. They have awesome support, and technical support...with a willingness to help you sort your problem out. Trust me....the Amelia product makes life much easier....and gets clients to book. Don't waste time on other plugins. This works very well, and saves a great deal of time, while at the same time looking good. Cons Personally I would have liked it if the customers did not have to log into WordPress to configure their customer panel. Would have liked everything happen on the front end. But....really it's a minor taking into account the product as a whole. Alternatives considered [WPForms](https://www.capterra.com/p/234945/WPForms/) Reason for choosing Amelia Better looking...and reviews. Review Source DG Daryl G. Proprietor Internet Used the software for: 2+ years ### "Amelia on-line boolking system review" April 19, 2023 5.0 Amelia is a really useful booking system. I'm looking forward to unleashing all its power when we start adding events! Pros Amelia is a really powerful multi-functional on-line booking system. It is easy to set up, and it is easy to tailor it to your needs. Cons Sometimes I feel that the updates are not fully tested before they go live. Review Source RW Rachael W. design & marketing Health, Wellness and Fitness Used the software for: 1-2 years ### "An effective and affordable online booking app." July 27, 2023 5.0 Honestly, really pleased with the Amelia Plugin. The small Pilates Studio I work for were forced to change their old online booking system when the software company went into administration. I had to do some swift research and find an alternative that didn't blow the small budget. Amelia fitted the bill perfectly. The UI was very different to the previous booking package, but after viewing a few tutorials I flew through the set up. And a big plus was our customers found the front end much easier to navigate. We continued to use the plugin problem free for a year, but encountered a glitch when upgrading to the pro version in order to access a new direct refund function. In fairness to the Amelia team the problem was at my end, but their support team were very patient and went a above and beyond to help me get some new events online urgently, when the Amelia Admin Screens displayed as blank on all my devices!! Pros Good user interface which helps with the ease of use. Love the range of customisation. Excellent value for money and lots of informative tutorial videos available. Cons We missed a direct refund function which had been available on the software we used for booking previously, but TMS recently added the facility to the Pro version so I upgraded Review Source AW ANDY W. Director Education Management Used the software for: Less than 6 months ### "Amelia Booking WP plugin" March 28, 2024 5.0 Superb overall -features that completely hit the mark for our business, costs that are very reasonable and a comprehensive support package -what's not to like?! Pros The plugin installs seamlessly without conflict with other plugins, it is easy to setup, despite it having a huge range of features and options these are laid out so you can get up and running quickly and then adapt/tweak to suit your requirements later. We had been using other booking plugins, none of which came close to the functionality of Amelia. There is a free version to try out many of the features - we had this installed for just a few days before being convinced the full version was the way to go. Pricing structure is great so you don't need to pay for the bits you don't need -and lifetime licenses make this a very affordable option. The support available is excellent -very knowledgeable and responsive teams who know the answers to the most obscure questions. Cons Nothing to dislike -this plugin does it all -totally customizable even if you are not a developer! Review Source Thomas S. Owner Photography Used the software for: 1-2 years ### "Best native Wordpress Booking Enginge" November 3, 2022 5.0 I use it for quite some time and never had any issues. Support is also quick and good. Would definitely recommend using it. Pros The plugin is very easy to setup and can be perfectly customized to fit the general CI of your company. Booking process is nice and easy for the user and the backend provides all the information needed to manage your bookings. Cons They should really look into the possibility to also sync your iCal. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[Book Like A Boss](https://www.capterra.com/p/180111/Book-Like-A-Boss/) Reason for choosing Amelia It is a native Wordpress Plugin and no SaaS Review Source JM Jay M. Webdesigner Marketing and Advertising Used the software for: 1-2 years ### "Amelia is the way to go for your booking and appointment " June 7, 2023 4.0 Pros Amelia booking plugin has been a big change for my business. It has enabled me to easily manage my appointments and bookings while also providing a seamless and user-friendly experience for my clients.I highly recommend Amelia to anyone looking for a reliable and efficient booking solution."2."I've already tried several booking plugins, but Amelia is without a doubt the best.It's intuitive, customizable and has all the features I need to manage my calendar and bookings. Plus, the customer service is top notch.I can't imagine running my business without Amelia." Cons Minus points I would say is that sometimes I don't receive the notification emails, but Amelia's team is working with me to resolve this. Review Source KC Ken C. Multimedia Producer Online Media Used the software for: Less than 6 months ### "Ease of use for clients and staff" January 5, 2024 5.0 Excellent, Amelia works really well and has a very wide range of features that are expanding with each release. Pros Everything is to hand and compartmentalised Cons Sometimes the UI is a bit slow to respond, particularly when saving a new or amendment for a product / service Reason for choosing Amelia Amelia handles everything needed in one plugin without the need for having several others installed. Review Source GM George M. Web Dev Design Used the software for: 1-2 years ### "Amazing Booking" January 20, 2023 5.0 Very good experience so far despite some minor issues. Pros The most useful thing about amelia is the "employees" section. You can use it to make an online platform with business partners and so on.... Cons There are features that still needs work. Like the locations and employees to have archives and assign a service to multiple categories. Not only one. Reason for choosing Amelia For the employee front end panel and the ready made ui/ux styles of the booking forms. Review Source JW Jan W. Taking care of stuff Consumer Goods Used the software for: 1-2 years ### "Best Booking PlugIn for SME" October 20, 2023 5.0 I can highly recommend Amelia. Support is very handsome. The pro version is well worth the money. Pros Highly customizable, used for individual appointments and events. Integrates seamless into webpage. Super fast and helpful support from the developers. Very stable in production environment. Cons Sometimes troubleshooting is tricky because of few debug Infos. 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