# Amelia Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Amelia the right Appointment Scheduling solution for you? Explore 245 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/200413/Amelia/reviews --- Amelia 4.9 (245) [View alternatives](https://www.capterra.com/p/200413/Amelia/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Amelia Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews YM Yaniv M Web developerMedia Production, Self-employedUsed the software for: More than 2 years. “They did the responsible and amazing thing of checking their own code and fixing the issue without blaming my setup like many other plugin developers, and only for that amazing service I am sure that I will be happy to purchase more licenses for friends of my wife who are interested in the same booking system.“ March 21, 2026 JB JEAN-PHILIPPE B PhotographersPhotography, Self-employedUsed the software for: More than 2 years. “n some cases, it's frustrating not to be able to book the same timeslot for multiple services in one go.“ July 8, 2025 AR Anita R psychotherapistMedical Practice, Self-employedUsed the software for: Less than 6 months. “easy user interface, customized form to fit the webpage colors and fonts, great user support, number of widgets“ August 7, 2025 DB Denico B Operations ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “The sell it has a system that can handle complex businesses but it cannot.“ June 28, 2025 JB Jose B AdministradorEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “It’s intuitive for both our team and our clients, and the way it integrates into our website keeps everything looking clean and professional.“ May 30, 2025 YM Yaniv M Web developerMedia Production, Self-employedUsed the software for: More than 2 years. “Right now, I have to use a "fake" WhatsApp number and the client can send messages to that account, messages that we can't actually see.“ March 21, 2026 ME Maurice E naMusic, 2 - 10 employeesUsed the software for: 6-12 months. “For me it was really important to have events & appointments in one plugin as well as the possibility of a lifetime licence rather than subscriptions models.“ August 19, 2025 KC Karelia C Systems AnalystInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “I mean, I think you should provide the possibility of adding more than one employee to the reservations. That when creating a reservation from the calendar, it is not possible to enter the client's phone number among the data. That it does not allow more data to be displayed in the Preview of the calendar cards.“ February 8, 2024 ## Showing most helpful reviews Showing 1-25 of 245 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stella G. Founder E-Learning Used the software for: 1-2 years ### "Great value and does the job " April 21, 2022 5.0 I love how responsive support is. Pros I like how the backend of the plugin works well and looks very nice - such a refreshing thing compared to a lot of other plugins. It allows us to do a lot of complicated booking without hiring a custom development firm. I also like that there is lifetime license and the pricing is very reasonable for small businesses. Cons A few glitches here and there. Like we cannot seem to make custom fonts work and also cannot find a way to easily customize button styles. Reason for choosing Amelia It does almost everything I need to do without a high price tag Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) I need much more complicated booking than Calendly can offer Review Source Karrie B. CEO Professional Training & Coaching Used the software for: Less than 6 months ### "Amelia - Wanted to love it but just couldn't" October 12, 2023 4.0 After about 2 months of trying to get it to work we gave up and went back to Calendly and then TidyCal for our scheduler. Pros I loved the ability to load onto my Wordpress site with a plug in and sent auto reminders for appointments Cons We never were able to get the time zone issue figured out even with multiple calls to customer support - who attempted to be helpful. Reason for choosing Amelia Was able to purchase it at a very low price Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Wanted something that I could easily plug into our WordPress site Review Source JA Justin A. Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Worked until it didn't" July 3, 2021 2.0 I bought this a few years ago because it was affordable. It worked fairly well. When I needed assistance I was told I had to submit a new ticket under a new email address instead of just having the problem addressed. Eventually Amelia stopped working. Amelia said it was because of a plugin. I uninstalled all plugins and the problem persisted. Amelia then said it was because of server. I contacted server (Host Gator). HG told me it was because of Amelia. The issue was never resolved. Long story short it is not a good product as it will stop working leaving your business in peril. Pros inexpensive, simple, more words her to fill minimum word quota on this question Cons limited tech support, stopped working all of a sudden, couldn't resolve issue Review Source Response from TMS July 14, 2021 Hello Justin. We're sorry to hear you are not satisfied with Amelia. Full support for the plugin is offered only to paying customers, so if our agents asked you to open a new ticket under Amelia section, they did it so they could verify the purchase. Either way, if the plugin didn't work correctly, your issue should've been addressed regardless if your support expired or not. We apologize for the inconvenience this may have caused. If the issues you were experiencing were manifested in a manner that is similar to a conflict, the first step is to troubleshoot by deactivating other plugins, but if that didn't work either, we could've logged into your website, and see where the issue is coming from. The plugin is working correctly, and we would like to see what's going on with yours - to help you out, so please feel free to open a new ticket on our official support platform, and our support agents will gladly assist you! Once again, sorry for the inconvenience. Hossamudin H. Founder Education Management Used the software for: 6-12 months ### "It is great to integrate automatic scheduling on your wordpress site" May 12, 2022 5.0 Good Pros I used it on one of my websites to handle automatic scheduling with trainees as well as clients. Also, I could add my team easily, and each had his own profile, services, pricing, and schedule. It was super useful. Cons I wish I could integrate with another tool to take the customer database into MailChimp or another CRM. Switched from [Bookly](https://www.capterra.com/p/180137/Bookly/) To get a lifetime subscription instead of high monthly fees. Review Source VR Verified Reviewer Soul Messenger Alternative Medicine Used the software for: Less than 6 months ### "Amelia" January 4, 2023 5.0 Pros It has a lot of nice features and options to customize. Cons It does not easily integrate into my CRM. Making it difficult for setting up e-mail marketing. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Amelia I purchased the lifetime license so I would not have to have yet another software as a service. Review Source JB Jose B. Administrador Entertainment Used the software for: 2+ years ### "Solid booking plugin with excellent support" May 30, 2025 5.0 We use Amelia to manage bookings for ceramic workshops, and it has streamlined everything. The customer experience is smooth, and we save a lot of time. Support was outstanding—especially when switching from Google SMTP to Brevo. Everything works great now, and we feel confident using it daily. Pros Amelia makes managing bookings incredibly easy. It’s intuitive for both our team and our clients, and the way it integrates into our website keeps everything looking clean and professional. Cons We struggled a bit with email notifications at first, especially setting up SMTP correctly. It wasn’t super clear, but once we got support involved, it all came together. Review Source NP Nia P. CEO Internet Used the software for: 1-2 years ### "I started with the free version and purchased the premium; I have it on 3 websites" October 18, 2024 5.0 Excellent. I started with the free version and purchased the premium; I have it on 3 websites. Pros I tried the free version first (it came with my theme). Then I bought the premium version ( I can have it on 5 websites) and I have it on 3 websites to date. The support is excellent. I have been impressed with the depth of this plugin from day one and I'm building my digital assets around this plugin. I have spent time with the documentation, which is very detailed ( I build websites-my plan is to build environments where I and other independent contractors can work remotely and virtually) and this is very important. It takes time to set up an online business that is fully functional and supports my business objectives. Ameila makes this possible. It is the best booking plugin to date. Keep up the good work! Cons They do not offer website templates! The demo templates arew AWESOME but they do not offer templates. Also, The templates are centered around health and fitness; Offering a variety of templates, say an event organizer template, would have been awesome. Review Source JK Josh K. Sr. TAM Information Services Used the software for: Less than 6 months ### "Using for consulting bookings and payment" March 28, 2025 5.0 I've been using the Amelia WordPress plugin and have been really impressed—especially with the custom booking options. It's incredibly flexible and lets you tailor the booking experience to your exact needs. On top of that, the support team was fantastic during setup—responsive, helpful, and quick to resolve any questions I had. Highly recommend if you're looking for a powerful, user-friendly booking solution! Pros The custom booking options for one employee across multiple services Cons Figuring out Special Days and the initial setup took a support request but they helped me set it up in the Admin. Review Source CB Christine B. Facialist and Wellness Practitioner Consumer Services Used the software for: 6-12 months ### "Great easy plugin and support efficient" April 14, 2025 5.0 Amelia is a great plugin for booking while customizing the features! It’s fairly easy to use, and if you run into any issues, the support is very responsive and efficient. Pros The plugin is easy to use We can customize everything Support responsive and efficient Cons Some elements need to be translated manually Once you get the hang of it, the app is pretty smooth Review Source AR Anita R. psychotherapist Medical Practice Used the software for: Less than 6 months ### "highly recommend" August 7, 2025 5.0 I tried different widgets with form and Amelia is giving the best value for reasonable price. worth using Pros easy user interface, customized form to fit the webpage colors and fonts, great user support, number of widgets Cons settings are spread out in different sections, sometimes not straightforward to find, form size can not be customized Review Source MM Michael M. Graphic Designer Design Used the software for: Less than 6 months ### "Excellent support service" December 18, 2024 5.0 Pros Amelia plugin’s technical support was excellent and quick to answer any questions. Cons So far, I haven't found anything I don't like. Review Source AU Alexander U. CEO Computer & Network Security Used the software for: 1-2 years ### "Ameila Online Booking Plugin is a complete solution" July 29, 2024 5.0 We searched quite a long time, and found Amelia the most individual easy and comprehensive product, without having a monthly fee and under our own scope and hosting. If you are looking for a scheduling and ressource booking system for wordpress you should be fine with Amelia, give it a try starting with the free LITE version. Pros look and feel, price and competent support Cons not able to delete appointments, but its possible to decline or deny though Review Source LH Lisa H. Administrator Education Management Used the software for: 6-12 months ### "Every feature you could need" September 12, 2024 5.0 Stefan's support has amazing been amazing to help me continue uncovering features Pros Superior Customer & Technical Support!!! Cons I'm not understanding why this Cons field is required. Review Source DP Daniel P. Website Designer Design Used the software for: Less than 6 months ### "Brilliant plugin and support" August 7, 2024 5.0 Really good experince so far and the support has been excellent when I have needed it. Pros Really easy to set up and use. Fits in perfectly with the style of my website with the extensive customisable options. Also the employee and customer panels are a brilliant feature. Cons There was nothing I didn't like about Amelia. Review Source DC Danny C. Designer Computer Software Used the software for: Less than 6 months ### "This is the booking plugin you need for Wordpress" January 23, 2023 5.0 An absolute pleasure to use for developers, managers and customers. Pros I have so many positive things to say about it. From the pricing, all the way through to configuring it and also how reliable and stable it is.Simple things such as being able to create an event and have the option to recur each booking whilst treating the individual event dates as separate events (For example a fitness class that happens at the same time every week, but doesn't always have the same attendees) – saves hours of admin time of creating events. But also at the same time having the option to add a series of events (such as a 4 week course) that a user pays once for and has access to all events at once is invaluable from a management perspective.Amelia also handles scheduling and working hours like a dream. Being able to pick Employees' individual services, working hours, time off and 'special days' is just fantastic from a management perspective.The packages option, combined with the step-by-step customer booking form has been optimised for conversion out of the box. It converts, and it does it whilst looking great.Not only is the frontend slick, organised and good looking – so is the management side. It's been an absolute pleasure configuring the plugin and learning how customisable it is along the way. Not only that, it's really really fast to make changes. I got a new client site set up from nothing to complete and live in 3 daysThe customer support so far has been good, and the fact they offer a lifetime license is an excellent move. Cons I have a few suggestions that will make the plugin better:1. Being able to add packages for Events and not just Appointments – so the user can sign up for a monthly pass that gives them access to x amount of classes, or unlimited classes. 2. Built-in customer subscriptions. Amelia can be set up to work with WooCommerce's checkout and handle subscriptions, memberships etc – but I want that seamless checkout experience that you get without redirecting to WooCommerce or having another plugin installed. Being able to offer a subscription at point of sale would be fantastic. Even just having a 'recurring' package that charges the user every month.3. Please, please add native Apple Pay integration into the Stripe payment gateway. Mollie supports Apple Pay but they are a nightmare to deal with unless you are in a specific industry or in a specific country. Reason for choosing Amelia Feature rich, full integration, fair pricing and huge offering. Review Source AB Anna B. Owner E-Learning Used the software for: 2+ years ### "Reliable and good work companion" May 24, 2022 5.0 The overall experience has been very good. Pros I like its complexity. It does cover a lot of important bases. Also after a learning curve it is rather easy to use. Like its color and branding customisation. Reminding emails have already been my lifesaver. Cons I would like to have an option that the same paying customer (in my case a parent) can book a service for different children under his/her own name and email address and not to exercise with different emails for each child. I also use a virtual office and would love to have an option to add it as a proper official location. For the time being it is required to only give a physical one. And would also like to have a possibility to manually add a consultation beyond official working hours. Reason for choosing Amelia It gave me more services and consultants possibilities. Review Source MM Mihail M. Web Developer Marketing and Advertising Used the software for: 6-12 months ### "Amazing Booking Software" July 7, 2022 5.0 I am so glad we found Amelia. It does exactly what we need it for in amazing way. We had some requests for their support and they always answer very quickly and provide the exact steps we needed to do to accomplish the task. Great plugin with amazing support team behind! Pros I have been using Amelia for a while on several sites. It is simple, but very powerful appointment and event booking system. It does exactly the job we need it for and does it perfectly. Both the appointment booking and the event booking are amazing. I have used them both on several occasions. It is so nice and easy to organize in the way you needs them, to have recurring events, etc. Cons Amelia works perfectly. There is nothing that I do not like in it. Alternatives considered [Bookly](https://www.capterra.com/p/180137/Bookly/) Review Source KV Konrad V. Marketing Director Marketing and Advertising Used the software for: 1-2 years ### "Amelia Booking System the Very Best" December 12, 2022 5.0 I looked for a reliable and easy to use Booking System for our client, our client owns properties, and we needed a system for potential tenants to book an appointment with the agent.We started with Amelia, it works so well that we upgraded to Amelia Pro with Whatsapp integration.Amelia is easy to implement, it just works, and support is amazing. Purchase this if you want a robust online booking system. Highly Recommend Amelia. Pros Easy to setup, multiple functions, scheduling and sms functionality, Whatsapp Integration. Cons Since adding Whatsapp integration i cannot think of anything Reason for choosing Amelia Price, Ease of setup and client use Review Source Steve W. Director Information Technology and Services Used the software for: 1-2 years ### "Fast and efficient bookings management, but takes a bit of time to setup" June 18, 2023 5.0 Pros Integrates cleanly and easily into WordPress sites, with integrations for Google Calendar, Outlook Calendar and Zoom. Lots of flexibility in terms of the setup of appointments and events, and easy to setup payment processing. Cons It can takea bit of time to get everything setup as needed, and no option to export/import settings which could be helpful when we are setting up for Clients as some of the process could be replicated. Review Source SZ Sheila Z. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "It works great" March 7, 2023 5.0 I love this product. It provides everything I need for my booking and they keep improving it every few months with a major feature. It's come a long way since I started using it two years ago and I kept renewing my subscription because it has great features and the customer service is awesome. Pros I like the simplicity, the customer service is awesome, and it has a fast learning curve. It's easy to learn. Cons I wish that I could see when I have personal events in my calendar. It's not until the end of the booking process that I find out that a particular time is actually not available. Review Source JG Jermon G. President E-Learning Used the software for: 2+ years ### "Bootcamp Reservations Tool" February 9, 2024 5.0 Overall we are very pleased with the Reservation system we have developed around WP Amelia with our custom add-on plugins and web hooks to drive the last-mile functionality we needed unique to our service offerings Pros Amelia's sleek shortcode widgets allow us to add Amelia Reservation options within our custom Elementor Reservation pages easily and quickly Cons We have some very specific needs - waitlists and the like so some obvious features are lacking for a booking plugin Review Source JS Joas S. CTO Information Technology and Services Used the software for: 2+ years ### "Amazing Booking Plugin" April 24, 2023 5.0 Pros I really like the way people can book on the frond-end of the website with Amelia with the step-by-step bookingsform 2.0! Also like the speed of implementing new features, that are always based on their customers needs. Cons The Google Calendar integration is somewhat hard to set up for someone with no technical skills, but I think this is due to Google and not to Amelia. Review Source TK Tom K. Business Development and Transformation Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "The Ultimate Booking Solution for WordPress Websites" February 28, 2024 5.0 Amelia Booking is a standout choice for anyone in need of a booking solution on their WordPress website. After some initial use, I've been thoroughly impressed with its rich array of features that cater to a wide variety of booking needs. The interface is intuitively designed, making navigation and configuration a breeze, even for those who might not be tech-savvy. Whether you're scheduling appointments, events, or any other booking type, Amelia Booking handles it with efficiency and flexibility. Its seamless integration with WordPress ensures that managing your bookings is seamlessly integrated into your site's ecosystem. I couldn't recommend Amelia Booking more highly for anyone looking to streamline their booking processes with a reliable, user-friendly plugin. Pros Feature-rich Easy to use Easy to configure Easy to manage Cons Initially, I didn't understand that the lite and premium plugins were slightly different so I spent a little time looking for the employees tab that wasn't there. Review Source JB Juan B. Psychologist Professional Training & Coaching Used the software for: 1-2 years ### "Nice design, high functionality and stunning support" January 15, 2024 5.0 I had a very good experience, it worth the money. Pros It's intuitive, well designed and very flexible. Cons It's not fully multilingual, so I had to setup the translation, but a great news was the fact it has an option to translate the field... manually. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[Bookly](https://www.capterra.com/p/180137/Bookly/) Reason for choosing Amelia It's more flexible and has a better design. Review Source MP Mateus P. Web Designer Design Used the software for: 6-12 months ### "Excellent software and support" May 12, 2022 5.0 My experience with Amelia is excellent! Really no regrets! Pros It's rich in features, and the support is really great. It helped my client a lot, increased its sales in about 10x. The option for "Any Employee" is crucial. Its design is really good too. Cons Its design is good, but could use some improvement in the booking form for package option. Selecting multiple employees in package form would be great! Also, in the general booking form, when you enable the package option, it comes in a way that confuses the users. The package coming before the single booking led customers to ask wheter or not is possible to book a single appointment (which could cause some abandonment, i think?). Review Source Similar Products Featured ## Related categories [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Event Booking](https://www.capterra.com/event-booking-software/)[Scheduling](https://www.capterra.com/scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.