# Page 4 | Amelia Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Amelia the right Appointment Scheduling solution for you? Explore 246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/200413/Amelia/reviews

---

Amelia

4.9 (246)

[View alternatives](https://www.capterra.com/p/200413/Amelia/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 4 - Reviews of Amelia

## Showing most helpful reviews

Showing 76-100 of 246 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MP

Mateus P.  
Web Designer  
Design  
Used the software for: 6-12 months

### "Excellent software and support"

May 12, 2022

5.0

My experience with Amelia is excellent! Really no regrets!

Pros

It's rich in features, and the support is really great. It helped my client a lot, increased its sales in about 10x. The option for "Any Employee" is crucial. Its design is really good too.

Cons

Its design is good, but could use some improvement in the booking form for package option. Selecting multiple employees in package form would be great! Also, in the general booking form, when you enable the package option, it comes in a way that confuses the users. The package coming before the single booking led customers to ask wheter or not is possible to book a single appointment (which could cause some abandonment, i think?).

Review Source

Paka M.  
Lead Designer  
Consumer Services  
Used the software for: 6-12 months

### "Very Robust App, Awesome Price and Outstanding Customer Service"

April 13, 2021

5.0

I've used this on a couple of projects now and its provided exactly what I need and when I've run into some issues their customer support has been responsive and helpful.

Pros

The Amelia app was created with a ton of features to fit almost every situation for its users. It integrates with my Wordpress theme via simple shortcode and is very light weight and doesn't effect page loading in any noticeable way.

Cons

Because there are so many options and features it takes some time to figure out where everything is, especially if it is required in order for a separate feature to work. e.g. you have to configure your staff before you can configure a service because you need to assign a staff member to that service. With that being said, it was a little rigid in this requirement because some of my services are assigned to the business and not a particular staff member, however, I reached out to them and they helped me to resolve this. Even though I've listed these as "cons" they are nothing to take away from a great app!

Alternatives considered

[Event Calendar App](https://www.capterra.com/p/185780/Event-Calendar-App/)[Book Like A Boss](https://www.capterra.com/p/180111/Book-Like-A-Boss/)

Reason for choosing Amelia

It fulfilled all my requirements.

Review Source

GM

George M.  
Web Dev  
Design  
Used the software for: 1-2 years

### "Amazing Booking"

January 20, 2023

5.0

Very good experience so far despite some minor issues.

Pros

The most useful thing about amelia is the "employees" section. You can use it to make an online platform with business partners and so on....

Cons

There are features that still needs work. Like the locations and employees to have archives and assign a service to multiple categories. Not only one.

Reason for choosing Amelia

For the employee front end panel and the ready made ui/ux styles of the booking forms.

Review Source

Soham A.  
digital marketer  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great software for appointment management!"

September 3, 2021

5.0

Been using it for 1 1/2 years and it has worked like a charm for our needs! Booking healthcare appointments has been easy for patients.

Pros

A lot of functionality. Reasonabily priced.

Cons

Minor bug issues for our website but they got fixed easily.

Review Source

ZM

Zack M.  
Admin  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Full-featured booking plugin that gives the most features for the price"

June 29, 2022

5.0

Pros

In one package you get a fully integrated booking plugin that integrates with Zoom (no additional purchases required) and has an intuitive user interface. You also have good customization features to make the booking forms look right for your site.

Cons

There is a small learning curve to learn the intricacies of the backend panel but compared to some of the other plugins available that I tried, Amelia is the easiest to learn.

Alternatives considered

[Timely](https://www.capterra.com/p/142756/Timely/)

Reason for choosing Amelia

Ease of use, most features and customization for the price, appearance

Review Source

MH

Matthew H.  
Owner  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Amelia useful for bookings and appointments"

March 6, 2024

5.0

It does take time to set up and and I needed lots of help, but they were great about getting back to me and helping me through the process.

Pros

Amelia is super useful for bookings and appointments It helps customers make appointments and alerts me when a booking is made.

Cons

It does take time to set up and and I needed lots of help, but they were great about getting back to me and helping me through the process.

Review Source

JW

Jan W.  
Taking care of stuff  
Consumer Goods  
Used the software for: 1-2 years

### "Best Booking PlugIn for SME"

October 20, 2023

5.0

I can highly recommend Amelia. Support is very handsome. The pro version is well worth the money.

Pros

Highly customizable, used for individual appointments and events. Integrates seamless into webpage. Super fast and helpful support from the developers. Very stable in production environment.

Cons

Sometimes troubleshooting is tricky because of few debug Infos.

Review Source

JB

Jon B.  
Director  
Design  
Used the software for: 1-2 years

### "Boxing Club Booking System"

May 9, 2023

5.0

Easy to use, only needed to contact support once and Uros helped instantly and got my query sorted.

Pros

Amelia is very easy to use and setup, the design in the catalogue for the events is clear and precise- and is perfect for what my client needed and needs.

Cons

There really isnt any cons or things that i like least about Amelia.

Review Source

LF

Lindsay F.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Powerful and full-featured"

August 18, 2022

5.0

We are a pet service business with offering multiple services through multiple employees, and \[SENSITIVE CONTENT\] has allowed us to neatly and conveniently allow our customers to accurately schedule everything online.

Pros

It does everything I need, from online booking to custom notifications to integrated payments, employee management, coupons, and more!

Cons

Time-triggered notifications are finicky, and it's a bit slow to respond on the front end when pulling in a lot of appointments. Both minor things.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing Amelia

Square didn't offer recurring payments

Review Source

LC

Lisa C.  
Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "The Best Scheduling Software!"

January 13, 2023

5.0

We are extremely pleased with the software! Highly efficient, easy to use, good price and the most wonderful and prompt online technical support. Special thanks to Milos from customer support, who has been extremely helpful with everything.

Pros

Very easy to use, Customizable, Great price, Offers many options, Great for multiple locations and computers, Great reminder portions, Sync with SMS, email, WhatsApp, Excellent technical support

Cons

We like this software overall and would not change it.

Review Source

NB

Nadja B.  
Chief  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Super Plugin"

August 26, 2023

5.0

Pros

Its easy, and an all in one solution for my business. The Support is great! I can make my bookings and also the events

Cons

sometimes it was a little bit difficult to find the information needed

Reason for choosing Amelia

all in one solution

Review Source

TE

Tania E.  
Website developer  
Computer Software  
Used the software for: 1-2 years

### "Great plugin, super support"

May 20, 2022

5.0

I’m working with Amelia for over a year now. For me this is the best price-quality on the market you can find. All the possibilities it offers are great and their support never let you down.

Pros

All the possibilities Amelia offers. I use this for several clients and didn't yet came across an obstacle that couldn't be handled. The support is great and never let you down.

Cons

Integration with Outlook is not easy to setup

Review Source

Dani H.  
co-owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Support is always prompt to help with issues"

March 22, 2022

5.0

Pros

We use Amelia to facilitate booking for a small co-working space. We've had a few hiccups, but support is always prompt to reply to us and help get it sorted out.

Cons

For the way we are using it, I wish it didn't require you to associate services with a staff member, but I understand the reasoning (for salons, spas, etc.) and it's not the worst thing in the world :)

Review Source

BM

Benoit M.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "A powerful booking module"

March 8, 2023

5.0

Moreover, when I needed support, it is very efficient and fast. In short, a no-fault experience!

Pros

During the redesign of my client's website, I had to replace his reservation module, which was not suitable for his business. I discovered Amelia, and magic: a super complete booking module with powerful features, easy to configure, beautiful design. On the user side, the agenda is very easy to use. The feedback is very positive

Cons

For a firm with many independent professionals, it would be interesting to have the possibility to have several Stripe accounts for separate payments

Review Source

VR

Verified Reviewer  
Director  
Media Production  
Used the software for: Less than 6 months

### "Quick and comfortable"

December 29, 2023

5.0

Pros

It's easy and cosy. I like lots of different short codes

Cons

May be a little better work with translation

Review Source

RK

Richard K.  
Company Founder  
Design  
Used the software for: 2+ years

### "Superb booking system and support"

September 22, 2022

5.0

I have been using the Amelia plugin on a number of websites for over 2 years and I'm very happy with its functionality and all the great features. Also, the Amelia support guys are always very helpful and super friendly. I highly recommend Amelia.

Pros

It's so flexible that you can build an online booking system for practically any business that requires one.

Cons

Truly can't think of anything that I would like least.

Alternatives considered

[Bookly](https://www.capterra.com/p/180137/Bookly/)

Reason for choosing Amelia

More flexible, modern-looking frontend and backend. Also, very easy to use.

Review Source

oK

olumide K.  
Amazing Support Team  
Entertainment  
Used the software for: Less than 6 months

### "latepoint "

January 18, 2023

5.0

I have tried other plugin but they seems complicated and difficult which i had to request for a refund and switch to wp amelia booking after watching series of video tutorials and i am HAPPY with the delivery and functionality of the plugin, i can now sleep with all eye close because there is an application that manages my appointment.

Pros

Implementing amelia booking plugin into our website as made bookings and appointment automation easy, the application as a user friendly interface compare to other plugin in the market we tested. And the integration to activation was super easy.

Cons

The aspect of integration that as to do with third party connection like google cloud is a little tricky if one is a novice but if you are patient enough you will get it connected easily but the booking interface is super easy and customization is fun.

Alternatives considered

[Booknetic](https://www.capterra.com/p/230353/Booknetic/)

Reason for choosing Amelia

pricing and been user friendly interface

Review Source

DB

Damien B.  
Graphic and web designer  
Internet  
Used the software for: Less than 6 months

### "Awesome online booking plugin"

October 13, 2023

5.0

Awesome! Also, the support is responsive, helpful, and friendly!

Pros

The product is quite simple to implement. Moreover, it looks very good for front-end users.

Cons

Some options could be added, but I know there are often updates.

Review Source

EE

Emmanuelle E.  
webmaster  
Internet  
Used the software for: 6-12 months

### "Great plugin"

April 12, 2023

5.0

Easy to learn, complete (booking recurrence, booking for several people...), customization of colors, fonts, several forms available, integrates with Elementor.Perfect for the end user: logical, simple, customer account.Efficient and responsive support.

Pros

Desired feature: very satisfied with this plugin: complete and very well thought out. Perfect for my need to book events and group lessons.

Cons

I would have liked an integrated automatic email reminder functionality (without going through cron jobs) ; but not being a developer I do not realize what it represents technically and for this price.

Reason for choosing Amelia

Amelia offers more features in the booking process - Amelia is a bit more expensive but worth it.

Review Source

oP

otshomampita P.  
Web designer  
Design  
Used the software for: 2+ years

### "Thanks Amelia"

February 8, 2023

5.0

Pros

La fluidité d'utilisation et les mises a jours reguliere

Cons

Je ne vois plus trop car mes attentes et demandes ont ete realisés

Review Source

Marius V.  
Administrator  
Medical Practice  
Used the software for: 1-2 years

### "Easy to use and good support"

January 20, 2023

5.0

Amelia is used as a patient registration form.

Pros

Intuitive, easy to understand. Good service.

Cons

There are no major flaws. There could be a greater possibility of integration with payment systems.

Review Source

VR

Verified Reviewer  
CEO  
E-Learning  
Used the software for: 2+ years

### "Not a Very Good Design, and a Flawed System - needs better employee management"

October 10, 2022

3.0

Pros

Cool that it has employee management features, and WooCommerce integration

Cons

1\. Theme styling = you simply need to create styling that mirrors the WordPress theme, instead of forcing uncomfortable and mismatched styling on your users that is not white-label, or "on brand". 2. Employees need to be able to simply and effectively choose their hours from the front end using a simple timeslot/clicking functionality. They need to be able to "open/close" blocks or slots, simply by clicking. This is how you keep your service providers/employees happy. They should not have to enter these manually, with complicated systems for choosing the available time. It does not work for tutors or freelancers. These people need to manually open and close their availability as and when the time arises, and as they're needs change. 3. BuddyBoss integration is a great step in the right direction, but it needs work.

Review Source

MY

Megumi Y.  
Communication Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Quick bug fixes and responsive support"

February 14, 2022

5.0

Pros

Their customer service is excellent. Perhaps because it's a very sophisticated plugin, there are times when major WordPress updates cause a few glitches. However, when you contact them, they will immediately assess the situation and provide you with a solution as soon as possible.

Cons

Some glitches with major WordPress updates; some non-compliance with 2-byte languages; and a few other issues.

Review Source

VR

Verified Reviewer  
Founder  
Internet  
Used the software for: 6-12 months

### "Great Wordpress appointment booking plugin"

April 29, 2022

5.0

Very positive and my clients love it.

Pros

It covers pretty much everything you could need in a booking software solution and is very reasonably priced.

Cons

I would like gift card functionality built-in, but it is a feature that is easy enough to add via WooCommerce

Review Source

GS

Gert S.  
Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Very easy to use booking plugin for WordPress"

September 22, 2022

5.0

Pros

What I liked the most is that I had it installed and configured under an hour. The documentation is complete and I contacted premium support for a customization and their reply was great and very quick.

Cons

othing that I can complain about since I used it

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.