# Page 8 | Amelia Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Amelia the right Appointment Scheduling solution for you? Explore 246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/200413/Amelia/reviews

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Amelia

4.9 (246)

[View alternatives](https://www.capterra.com/p/200413/Amelia/alternatives/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Amelia

## Showing most helpful reviews

Showing 176-200 of 246 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JT

Jan T.  
Chief Administrative Elf  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good product and super support"

February 22, 2023

5.0

Very good technical support.

Pros

The ease for clients to make their choice which date and time to book and for us less work to coordinate.

Cons

There so many options and integration with WooCommerce , Moneybird, Mollie that it takes some time to figure all out

Reason for choosing Amelia

Amelia was recommended by Thrive Themes

Review Source

BC

Bob C.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Amelia is TERRIFIC!"

April 27, 2023

5.0

Pros

It was easy to setup, reasonably priced and the customer support is AWESOME! We had an issue (user error!) but their tech support team (Marko in particular) was VERY helpful and patiently helped solve our issue.

Cons

I wish there was a way that we could customize and style the events that show up. It would be nice to be able to modify the font, color, layout, etc.

Review Source

KT

Kalee T.  
Owner  
Food Production  
Used the software for: Less than 6 months

### "Wonderful produce with above tier customer service."

January 9, 2023

5.0

Incredibly pleased with customer service replies.

Pros

I am using Amelia for niche business and wasn't sure I was going to be able to make it work for my unique needs, but after searching around for a variety of different products, it seemed like it was the closest to what I needed. Once I began set-up, there were some areas that I thought were not customizable for what I needed and I was looking for a work around. I contacted customer service and discovered they did have everything I needed and it was explained in a way a total novice to web building could understand, with pictures included. So far it's been worth every penny and I'll be happy to review again later after I've opened it to customers.

Cons

I find some of the customizations complicated, but this is the first website I've every tried to build, so I assume much of it is just a learning curve.

Reason for choosing Amelia

It came the closest to offering what I needed for a niche business model.

Review Source

ME

Matthias E.  
Web Designer  
Internet  
Used the software for: 6-12 months

### "Solid booking tool, versatile and highly customizable"

December 28, 2022

5.0

Pros

Amelia is highly customizable and powerful, offering tons of options and ways to implement services and events even in the basic tier. I like how stable it is and how reliably it works. Support is friendly and competent, which is an important bonus.

Cons

Due to it having so many options and features, it's sometimes hard to find one's way around. I ended up contacting support several times to understand what's where and how to set up all that I needed. They always helped out competently and in a friendly manner.

Reason for choosing Amelia

Local hosting, previous experience through recommendation

Review Source

PG

Petra G.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "great plugin and good support"

June 27, 2022

5.0

Pros

Looks really professional. Using it for selling events on a German website.

Cons

Doesn't work with the free Zapier version. So had to buy Zapier to send the new customer data to Sendinblue.

Reason for choosing Amelia

price and good reviews

Review Source

BN

Bence N.  
CTO  
Information Technology and Services  
Used the software for: 1-2 years

### "This is amazing!"

August 23, 2022

5.0

Pros

Amelia is a simple yet powerful automated booking system.

Cons

I don't have. Everything I love this booking system.

Review Source

VJ

Viktória J.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "The best and cheapest wordpress reservation plugin"

January 2, 2021

5.0

We implemented this solution for a small doctors office and we are constantly getting great feedback from the patients. The installation was simple, the setup was even easier, and there have not been any compatibility issues with our other plugins.

Pros

The customer service is stellar, the implementation was a breeze, and the plugin itself is amazingly simple to implement and use.

Cons

There seems to be a lack of option to control the availability by opening or closing certain days or time slots, but other than that it is amazing.

Reason for choosing Amelia

Again, the cheapest of the bunch, yet the most beautiful and packed with most options. It was an easy choice.

Review Source

BR

Beatrice R.  
Engineer  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Perfect plugin for my needs and best customer service ever"

June 6, 2022

5.0

Pros

\- Possibility to book and pay online via paypal or credit card - You can pay for the complete plugin "once in a lifetime", not just as a subscription - Customer service was super great help (they designed a code to help me solve a problem, I don't know how many other softwares provide such service..!)

Cons

It's not possible to eliminate time slots (although costumer service was excellent and gave me a way around the problem) for bookings that are "daily". Also, there are some issues in the customization of the colour scheme.

Review Source

AM

Antonio M.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Easy to use wordpress reservation calendar"

October 30, 2020

5.0

We are using Amelia as a main calendar for reserving dentist appointments. It works like a charm!

Pros

Super easy to use, amazing customer service, works right out of the "package".

Cons

Could not find anything I dislike or I would add.

Reason for choosing Amelia

It had all the functions we needed at the lowest price. It ended up being the highest quality product as well.

Review Source

Tomasz P.  
Tomasz  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A professional booking system"

July 26, 2022

5.0

Pros

A professional booking system (I use few another but Amelia is the best). Great customer support – very fast contact and fixed the problem on my website. Graat! Thanks

Review Source

MD

Matt D.  
Physical Medicine Program Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amazing customer support"

October 29, 2020

5.0

This tool has allowed us to centralize our calendar and enable scheduling across the country.

Pros

I really appreciate the responsiveness of the customer support team - \[SENSITIVE CONTENT HIDDEN\] in particular.

Cons

I'd love to see the unique Zoom links populate the calendar reminders and be able to designate a time zone for a particular client when an employee books an appointment for them.

Alternatives considered

[Appointy](https://www.capterra.com/p/122249/Appointy/)[Event Espresso](https://www.capterra.com/p/128150/Event-Espresso/)[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/)

Reason for choosing Amelia

Features, aesthetics, documentation, and value aligned with our needs.

Review Source

GT

George T.  
Relationship Manager  
Computer Software  
Used the software for: Less than 6 months

### "Need a booking plugin for wordpress? Amelia is the one!"

July 8, 2020

5.0

Overall the plugin is great and would definitely recommend. They are constantly improving it and take suggestions from users.

Pros

The one thing that really impressed me was the support that they provide. It goes above and beyond my expectations and they will fix issues for you. On top of the support you get a product that works great and looks great. We implemented it on a project and it just works for us.

Cons

In terms of booking, what the plugin does, it does great! What it lacks is: - custom branding options - more customization on the look and feel - customer reviews - front end dashboards to manage services instead of employees needing to log into the back-end

Review Source

EE

Ethan E.  
trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great Functionality and Great Service!"

August 25, 2022

5.0

Pleasant, due to the great customer service.

Pros

It allows clients to book appointments online.

Cons

How long the process took to get it set up

Review Source

Helene D.  
Co-Founder  
Mental Health Care  
Used the software for: 6-12 months

### "Great platform, easy to use"

February 1, 2021

4.0

Pros

Amelia was really easy to set up. I'm really happy with the ability to add employees and customize the experience for each of them individually.

Cons

I had some trouble setting up the email notifications, but customer support helped me out.

Review Source

pS

philippe S.  
Webmaster  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Amélai plugin"

December 28, 2022

5.0

Pros

Easy to set up and to modify, all plugin was easily translated into several languages.

Cons

Fixed steps for a reservation and all notifications are not automatically translated

Review Source

MA

Mohamad A.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Kalimat School"

December 9, 2022

4.0

Pros

Easy to use by customers, and contains many options.

Cons

There are no downsides, I find all my requirements in this plugin.

Review Source

AP

Ash P.  
Owner  
Information Technology and Services  
Used the software for: 1-2 years

### "No 1 Appointment Booking Plugin for WordPress"

May 20, 2022

5.0

Pros

Custom Form Fields, Ease of Configuration, Easy Booking Functionality, Seamless integration with WordPress, Google and Outlook Calendar Integration, and lot more

Cons

There is not much that needs to be mentioned.

Review Source

LY

Leo Y.  
teacher  
Education Management  
Used the software for: Less than 6 months

### "very responsible "

January 6, 2022

5.0

very good , I can get their help very quick

Pros

good looking appearance , and it has so much options for you to customize on your own

Cons

nothing yet , I like it very much so far

Review Source

MO

Marie O.  
Life Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Time Saving Appointment Booking Plugin!"

October 29, 2020

5.0

Amelia has seamlessly linked my WooCommerce store with their Appointment Booking Calendar and Zoom! It's everything you need if you're a Coach/Therapist/Counsellor/Psychologist or any other professional requiring an easily integrated system to run virtual meetings/appointments.

Pros

I’ve used many booking/appointment plugins prior to Amelia and I’ve usually found them ‘hair-pulling’ frustrating for me, but Amelia does everything I need and does it smoothly. Thanks for creating this plugin, you’ve made booking appointments a breeze for me and my clients!

Cons

Cons: I haven't discovered any 'cons' with Amelia at this point in time.

Review Source

GV

Georgi V.  
Manager  
Photography  
Used the software for: Less than 6 months

### "Great booking plugin"

August 1, 2022

5.0

Pros

Ease of use and configurability. The plugin covers all our needs.

Cons

Few bugs along the way but fixed on time from the collaborative Amelia team.

Review Source

SE

Sian E.  
Designer  
Design  
Used the software for: 2+ years

### "Great product and great customer service"

March 30, 2023

5.0

Pros

It's a good quality product and the support staff are there if you need help - very friendly and respond in a timely manner.

Cons

It's hard to think of a con, it might be helpful to see what times have been blocked out when you link up a google calendar without having to go into the calendar itself.

Review Source

PB

Philippe B.  
Dispatcher  
Museums and Institutions  
Used the software for: Less than 6 months

### "Great plugin to wordpress and responsive support"

January 24, 2022

4.0

Pros

Interaction and notification to customers.

Cons

Difficult to understand in the beginning how to have schedules starting at irregular time of day.

Review Source

BE

Bilal E.  
Dev  
Events Services  
Used the software for: I used a free trial

### "Best Plugin booking"

August 25, 2022

5.0

Pros

Meilleur plugin pour prise de réservation et billeterie Event.

Cons

Peut-être une application mobile dédié pour gérer depuis son smartphone

Review Source

JP

Jason P.  
Creative Director  
Design  
Used the software for: Less than 6 months

### "Fantastic affordable plug in for sorting booking with great support"

July 18, 2022

5.0

Been a great tool to develop a booking solution and event booking facility for a client.

Pros

It is easily adapted to suit your specific needs. If you need any help support are very responsive and helpful also.

Cons

Not much really. It does everything I need it to do.

Reason for choosing Amelia

I have this as a lifetime user but it doesn't offer the same flexibility as Amelia and support is next to useless. Never got back to me from a question. The opposite to Amelia!

Review Source

SH

Steve H.  
Web Designer  
Information Technology and Services  
Used the software for: 6-12 months

### "Great software to offer bookings"

May 31, 2024

5.0

Like it a lot and it offers an easy and visual presentation of available courses we run.

Pros

Fairly easy to set up and seemed very comprehensive.

Cons

Could offer a little more documentation for the more involved features.

Review Source

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