# Page 9 | Amelia Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Amelia the right Appointment Scheduling solution for you? Explore 246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/200413/Amelia/reviews

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Amelia

4.9 (246)

[View alternatives](https://www.capterra.com/p/200413/Amelia/alternatives/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Amelia

## Showing most helpful reviews

Showing 201-225 of 246 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PF

Paolo F.  
Webmaster  
Graphic Design  
Used the software for: 6-12 months

### "Second website I use it on"

May 14, 2021

5.0

Pros

I use Amelia in several portals that I have created, I like it because it is simple to configure and use.Furthermore, assistance is fast and precise.

Cons

Honestly, I have not found any flaws for my use

Review Source

ST

Sebastian T.  
Webdesigner  
Design  
Used the software for: 6-12 months

### "Great booking Plugin"

September 17, 2021

5.0

Pros

its super easy to setup the whole booking process

Cons

sometimes its not so easy to implement the widgets in the way we want.

Review Source

LD

Loic D.  
Web Designer  
Design  
Used the software for: Less than 6 months

### "Plugin de qualité"

January 17, 2024

5.0

Pros

Le plugin est top d'utilisation. Facile en terme de configuration. Il est super bien adapté en responsive, customisable a fond.

Cons

Je n'ai rien de gros a dire. Peut-être certaine fonctionnalité qui pourrait être activer de base.

Review Source

SD

Simone D.  
Coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "This plugin will save me a lot of time"

January 17, 2024

5.0

Pros

The features like the booking will appear in your Google Calender. The costumer support was very helpful.

Cons

I think the tutorials could be better and sometimes documentation was hard to find.

Review Source

CB

Cindy B.  
Naturopathe  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Must have"

May 5, 2022

5.0

Pros

clients database, planning, notifications, services and product...

Cons

appointment reminder is not very easy to use

Review Source

AM

Axel M.  
Consultant SEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Very good product"

May 25, 2021

5.0

Pros

The simplicity of use, and the reactivity of the support when you need help, this software is really developed by competent people!

Cons

The lack of white labeling when I use it for clients

Review Source

NB

Nicolas B.  
private  
Design  
Used the software for: Less than 6 months

### "One of the most reservation plugin for WordPress"

December 26, 2022

4.0

great integration on website, easy to manage in different languages

Pros

very customizable, easy to use, customer service very performant

Cons

no CRON for reminder, must to be created manually, integration with wordpress user and ultimate member for exemple is difficult to understand

Review Source

LE

Liz E.  
WordPress designer / developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great system and great service "

December 3, 2020

5.0

Excellent. Very powerful booking system at a very affordable price and great customer support.

Pros

Amelia is packed full of features and potentially hugely scalable. I bought the developer lifetime license during Black Friday week, and because it’s quite a learning curve found I needed to contact support a few times to get up and running. Despite being their busiest time of the year, the customer service was excellent. The adviser properly read and understood my questions, and provided timely and knowledgeable help. Such a refreshing change from other software and plugin developers who either don’t respond at all or come back with scripted responses unrelated to the questions.

Cons

It’s a little limited in customisation options, and assumes that services are inextricably connected with employees which is a little confusing when trying to set it up for services which aren’t!

Reason for choosing Amelia

Mostly due to the good reviews

Review Source

MF

Marco F.  
Webdesigner  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Appointment Booking Plugin"

March 11, 2021

5.0

Pros

Flexibel to use and it fits to nearly all our needs. Support has mostly a short answer and a quick solution!

Cons

The export of some data is not as good as it should be. Could be a bit more customisable.

Review Source

RA

Robin A.  
Curriculum Designer  
E-Learning  
Used the software for: Less than 6 months

### "Great Customer Service "

October 26, 2020

4.0

As a total package, Amelia is great when taking into the time and resources into consideration for its price. Any small or medium business that needs a booking plugin should considers Amelia.

Pros

I like that you can create events that clients can book and that customers can also book appointments. The customer care is great and the knowledge of the staff is fantastic. I look forward to further developments from the Amelia team. It's easy to install and great to use.

Cons

I'm looking forward to when clients can book multiple appointments and events.

Review Source

DS

David S.  
President  
Computer Software  
Used the software for: Less than 6 months

### "Awesome Booking Software"

August 18, 2022

5.0

Support is exceptional!

Pros

I was able to completely configure this software to fit all my needs

Cons

Haven't found any yet. My specific project is complex but this software was able to handle all my needs

Review Source

George L.  
Licensed acupuncturist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Low price, great support"

February 3, 2022

5.0

I needed a bit of help tweaking the notifications when a booking is made. Help desk was accurate and helped me find out some features I did not know of.

Pros

I was searching for a booking system for weekly events, \[SENSITIVE CONTENT\] made for my needs.

Cons

There was not much I didn't like. It was easy to set up and works intuitively.

Reason for choosing Amelia

Pricing

Review Source

cR

celia R.  
marketing expert  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excellent customer support"

June 30, 2022

5.0

Pros

The booking system is easy to setp up and works well. The documentation available on the website is very complete with many video tutorials. And the support from the customer team is very efficient and quick. Strongly recommend this plugin !

Cons

Does not support other payment solutions than Paypal and Stripe. And the "gift cards" feature is missing which would be a great plus

Review Source

lJ

luis J.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Responsive tool with great support"

January 17, 2023

5.0

Pros

This tool is a time saver when it comes to bookings for any business type - I like the fact that is highly customizable based on employee and service times - The UI is smooth as butter and mobile responsive which is important. The support for their team are top notch and they will help you along the way. Looking for a specific feature? Amelia has it.

Cons

only for wordpress and not many sms gateway providers.

Review Source

MZ

Maciej Z.  
CEO  
Sports  
Used the software for: Less than 6 months

### "Easy software with great support"

May 27, 2021

5.0

Easy and intuitive! Support and customer service is there with immediate response!

Pros

Easy to set up, great simple documentation, outstanding support, professional and helpful

Cons

I had conflict at the set up with other plugins- support sorted it out in no time!

Alternatives considered

[Bookly](https://www.capterra.com/p/180137/Bookly/)

Reason for choosing Amelia

Price, features, trusted by many happy customers

Review Source

AM

Alexander M.  
Senior Webdesigner  
Graphic Design  
Used the software for: 1-2 years

### "Good choice and with lifetime support"

September 12, 2022

5.0

Pros

Many options. No renewal necessary. Customization and integration with zoom.

Cons

Setup is not always straightforward. Some time necessary, but the support is very good, if you need anything

Reason for choosing Amelia

Cheaper. More flexible.

Review Source

RD

Rick D.  
Business Owner  
Real Estate  
Used the software for: Less than 6 months

### "Fantastic Customer Support"

January 12, 2021

5.0

N/A

Pros

I am just getting started with this product, and as a non-techie who self-created and self-manages his website, it was a welcome relief to get FANTASTIC customer service from the Amelia team as I worked through the installation and configuration of this plugin. They answered my questions quickly, specifically and clearly. Amelia supports this product even after the sale!

Cons

Trying to teach myself (a non-techie) who to install and configure.

Reason for choosing Amelia

N/A

Review Source

MSD

Mohamed Salah D.  
Marketing Fachkraft  
Automotive  
Used the software for: Less than 6 months

### "Hilfreich "

November 23, 2023

5.0

Pros

Hilfreich und Unterstützung bei der Einrichtung und Anpassung

Cons

Ich fand es schade dass es nur jährliche Zahlungsweise gab

Review Source

MB

Margarida B.  
Creative Director  
Design  
Used the software for: Less than 6 months

### "The perfect agenda"

February 1, 2022

5.0

Pros

So easy to use and implement. Also all my questions and doubts, were solved right away, by the great support team.

Cons

Maybe if it would be possible in future, to have more customisation in the graphic layout of the front end of the agenda.

Review Source

OF

Oliver F.  
Managing Partner  
Financial Services  
Used the software for: Less than 6 months

### "Very goog plugin"

April 19, 2022

5.0

Pros

A long list of features, top support for every question.

Cons

Long list of features results in a comlex integration.

Review Source

MG

Marcel G.  
Web Developer  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Very Good"

May 25, 2022

4.0

Just great

Pros

Easy Setup, highly configurable, many languages. Very complete.

Cons

There is nothing that I dont like about this software

Reason for choosing Amelia

Just a pick, and I picked the right one fortunately.

Review Source

MS

Michael S.  
owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great Product and Support"

August 23, 2022

5.0

Pros

Client needed to book tours and the plugin worked just as needed

Cons

nothing I can think of, it worked as I needed it to

Review Source

OW

Olga W.  
RTT Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Does what it promises"

November 22, 2020

5.0

I had some hiccups with setting it up but it's because I use several features that need to be interlinked with each other.

Pros

custom design message customization integration with Zoom integration with Stripe and Paypal integration with Google calendar

Cons

Messages cannot be customized by service/product

Review Source

JM

Jonny M.  
Web Admin  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Highly Recommended"

January 29, 2021

5.0

Pros

Very straightforward to implement and when we did have a couple of queries the support we received was timely and extremely helpful. The plugin integrates seamlessly with the site and we found it excellent value for money.

Cons

There is very little to dislike about this plugin.

Review Source

BP

Bassanti P.  
Company Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great plug-in, excellent customer service"

March 4, 2021

4.0

Confirmation emails sometimes don't reach recipients, however, support is looking into this and \[SENSITIVE CONTENT HIDDEN\] has already been incredibly helpful. So hopefully this can be sorted.

Pros

Does most of what I needed and was easy to integrate.

Cons

Would have liked more options with deals (e.g. £80 for 10 sessions)

Review Source

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