--- title: "SmartBiz Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartBiz Software - reviews, pricing plans, popular comparisons to other Loan Origination products and more." source_url: "https://www.capterra.com/p/200442/SmartBiz-Restaurant-Software/" page_type: "product" language: "en" --- # SmartBiz Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SmartBiz ## What is SmartBiz? SmartBiz Restaurant Management Software is a fully integrated complete software that helps restaurant owners maintain complete control of their restaurant business. With our analytical reports and statistics, your decisions and projections are based on live data being generated by your business. ## What is SmartBiz used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Loan Origination](https://www.capterra.com/loan-origination-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2000 Flat Rate, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartBiz?[Manage this product listing](https://www.g2.com/products/smartbiz/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartBiz 3.0 (1) VS. [4.8 (4,893)](https://www.capterra.com/p/228571/Yodeck/reviews/) Starting Price $2000 Flat Rate, One Time Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.8 (4,893) Value For Money 3.0 (1) Value For Money 4.8 (4,406) Customer Service 3.0 (1) Customer Service 4.7 (4,030) ## SmartBiz alternatives [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (47)](https://www.capterra.com/p/187718/MarginEdge/reviews/) Starting price $330.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about SmartBiz Overview ### What company size and specific industries is SmartBiz built for? SmartBiz is designed for single-location businesses and larger multi-site operators in the food and beverage sector, including restaurants, chain restaurants, franchises, bars, pubs, bakeries, fast food outlets, fine dining restaurants, night clubs, and takeaway services. Features and Usability ### What are the key features of SmartBiz? SmartBiz offers point of sale (POS), billing and invoicing, and reporting and analytics for transaction and performance tracking. It also includes inventory management, employee management, and mobile access, plus restaurant functions such as online ordering, reservations management, table management, wait list management, kitchen/menu management, and a loyalty program. Getting Started and Support ### What customer support options does SmartBiz offer? SmartBiz provides 24/7 live rep support and chat. These channels let users reach help at any time and handle questions through direct conversation. No reviewer feedback about support quality is available in the catalog data, so no additional claims about responsiveness or helpfulness can be made. ## Features AI summary Based on 1,457 Loan Origination reviews Capterra reviewers point to these as the features buyers value most when choosing restaurant management software: - **Order Entry** (**53%** of reviewers rated this feature as critical) - **Order Management** (**45%**) - **Online Ordering** (**46%**) SmartBiz includes **Online Ordering**, which helps restaurants accept digital orders and meet customer demand across channels. However, it does not include **Order Entry** or **Order Management**. Instead, it offers **Reporting/Analytics** (**40%**) and **Kitchen/Menu Management** (**45%**), giving operators other useful tools for tracking performance and managing back-of-house workflows. These features can help businesses improve visibility into daily operations and keep menu and kitchen processes organized. Billing & Invoicing Create, manage, and send invoices or bills to customers Employee Management Track employee schedules, availability, and performance across projects and tasks Inventory Management Track and manage inventory levels to maintain proper supply Kitchen/Menu Management Allows users to view inventory and build a menu that's appropriate Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Mobile Access Access software remotely via mobile devices SmartBiz 12 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Inventory Management: Track and manage inventory levels to maintain proper supply - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Online Ordering: Tracks and processes online orders - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Table Management: Assign waitstaff and coordinate the table services - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 3.0 (1) Basic $2,000 Flat Rate,One Time Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (1) 3.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AB Amy B. Owner Consumer Services ### "Not impressed" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 March 10, 2022 Pros Basic needs for some companies that might have an easier time implementing the program. Cons Wish there were more features to have better detail for my company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.