--- title: "Workday HCM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Workday HCM Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/66908/Workday-HCM/" page_type: "product" language: "en" --- # Workday HCM Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Workday HCM ## What is Workday HCM? Workday is committed to making payroll more efficient and intelligent with continuous payroll calculations, smart payroll audits, and retro payroll processing. Workday Payroll offers the control, flexibility, and transparency you need in order to support your unique organization. ## What is Workday HCM used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Onboarding](https://www.capterra.com/onboarding-software/) Recognitions Shortlist Overall rating Based on 1,773 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 2% Pros & cons Integrated payroll management platform Unified HR process automation Delayed and complex support Frequent slowdowns and lag Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Compensation Management / 2026 - Direct Deposit Payroll / 2026 - Employee Engagement / 2026 - Human Resources / 2026 - Onboarding / 2026 - Performance Management System / 2026 - Talent Management / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Workday HCM alternatives Highest Rated [4.9 (4,879)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/66908/Workday-HCM/alternatives/) ## FAQs about Workday HCM Overview ### What problems does Workday HCM solve? Workday HCM solves fragmented HR operations by centralizing payroll, time tracking, leave requests, benefits, employee records, and performance goals in one system. It reduces manual data entry, payroll errors, approval bottlenecks, and visibility gaps. HR teams, managers, payroll staff, and distributed employees benefit most from its self-service workflows and real-time reporting. Answer based on 775 reviews Overview ### Which roles and teams benefit most from Workday HCM? Workday HCM is most used by HR teams, recruiters, managers, and business leaders who need one system for hiring, onboarding, employee records, and performance tracking. Analysts and project managers use it for workforce reporting and planning, while employees and administrative staff rely on self-service tools for everyday HR tasks. Answer based on 1740 reviews Overview ### What company size and industries is Workday HCM built for? Workday HCM is used by HR departments and global organizations, with 55% of reviewers from enterprises and 27% from small businesses. It appears most often in Information Technology and Services, Computer Software, and Hospital & Health Care, each representing 7% of reviewers, alongside payroll, recruiting, and workforce planning needs. Answer based on 1767 reviews Features and Usability ### What are the key features of Workday HCM? Workday HCM includes core HR features like employee management, payroll management, employee self service, time off management, and benefits administration. Differentiating capabilities include real-time reporting, customizable dashboards, onboarding workflows, and multi-country support, with mobile access and document submission helping employees handle pay, tax forms, and personal data in one system. Answer based on 401 reviews Integrations ### Which third-party tools and platforms does Workday HCM integrate with? Workday HCM connects to 10 third-party tools and platforms, including Slack, UKG Pro, Cornerstone LMS, ADP SmartCompliance, Dokmee ECM, LinkedIn Learning, SAP Fieldglass, UiPath, and Findem. Official integrations also extend into collaboration, identity, and data tools such as Microsoft Teams, Okta, Boomi, and Salesforce Platform. Answer based on 146 reviews Getting Started and Support ### How easy is it to onboard and train a team on Workday HCM? Workday HCM offers in-person training, live online sessions, webinars, and documentation. Employees and managers often learn basic tasks quickly, especially for self-service and required courses. Admins, recruiters, and report builders usually need more time for configuration, terminology, and advanced workflows, and reviewers note implementation and internal training can be time-intensive. Answer based on 186 reviews Getting Started and Support ### What customer support options does Workday HCM offer, and how do users rate the experience? Workday HCM offers email/help desk, a knowledge base, phone support, 24/7 live representative support, and chat. User experiences are mixed: some report quick, helpful resolutions and same-day fixes, while others describe slower ticket turnarounds, inconsistent assistance, and frustration when technical issues, downtime, or unclear errors require support involvement. Answer based on 254 reviews Security ### How does Workday HCM handle data security and access control? Workday HCM uses role-based permissions, security access groups, passwords, two-factor authentication, OTP/authenticator verification, encryption, and secure cloud access to protect centralized employee data. Reviewers also note secure document storage, VPN access, and auto-provisioning of credentials, though some report complicated security setup, frequent password resets, login delays, and occasional mobile authentication issues. Answer based on 83 reviews Ease of use ### Is Workday HCM easy to use? Workday HCM feels easy to use for many employees and HR teams, especially for common self-service tasks. Users often find time off requests, pay information, tax forms, and clocking in straightforward, though some mention confusing navigation, hard-to-find links, jargon in the interface, and occasional mobile usability issues. Answer based on 401 reviews ## Who uses Workday HCM? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Integrated payroll management platform 95% positive reviews out of 169 Most reviewers describe payroll as streamlined, centralized, and easy to manage alongside other HR functions. Rachelle D. Sr Director of Payroll, 1,001 - 5,000 employees. "Once configured, payroll runs are smooth, accurate, and consistent, and the system makes it simple to track changes and audit activity." Delayed and complex support 59% negative reviews out of 175 Some users comment customer support is slow to respond, with confusing processes and limited direct assistance options. Paige B. Business administrator, 51 - 200 employees. "I have had to contact support a couple of times, with new information not being saved correctly ( by the system) not user error." Unified HR process automation 95% positive reviews out of 139 Most reviewers find HR management efficient, consolidating multiple HR tasks and data into a single accessible system. Anonymous User Software Dev Manager, 5,001 - 10,000 employees. "I appreciate how Workday HCM integrates multiple HR functions into one platform." Frequent slowdowns and lag 81% negative reviews out of 80 Most users report performance and speed issues, with slow loading, lag, and delays during peak usage periods. Anonymous User ERC Sr Associate, 10,001+ employees. "At times, the system could feel slow during peak usage hours, and certain workflows required multiple steps for simple tasks." Comprehensive time tracking features 95% positive reviews out of 104 Most reviewers indicate time and attendance tracking is intuitive, reliable, and simplifies employee scheduling and reporting. Nafula M. Owner, 2 - 10 employees. "What I like most about workday HCM is how the time tracking review and editing worked so efficiently." Cumbersome authentication process 62% negative reviews out of 79 Some reviewers describe login and password procedures as inconvenient, with frequent resets and multi-step verification frustrations. ## Features AI summary Based on 18,203 Payroll reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) Workday HCM supports all three of the features reviewers value most: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process pay accurately, deliver wages to employees on time, and track payroll data more effectively, allowing teams to manage payroll operations with greater consistency and visibility. Payroll Management 4.5 (355) 70.70% of 355 reviewers that rated this feature as important or highly important Workday HCM helps you manage payroll efficiently, offering real-time insights, robust reporting, and integration with systems like ADP. Some reviewers find it streamlines payroll tasks, though a few mention the interface could be more intuitive for complex needs. Direct Deposit 4.7 (165) 69.70% of 165 reviewers that rated this feature as important or highly important With this capability, you can easily set up, manage, and modify direct deposit details, split payments across multiple accounts, and view pay breakdowns. Reviewers appreciate the convenience, speed, transparency, and control it gives for receiving and tracking pay. Payroll Reporting 4.6 (150) 66.67% of 150 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Tax Compliance 4.5 (107) 49.53% of 107 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors W-2 Preparation 4.6 (113) 56.64% of 113 reviewers that rated this feature as important or highly important Automatically create and distribute W-2/1099 tax forms to employees. Employee Database 4.5 (345) 63.19% of 345 reviewers that rated this feature as important or highly important You get a centralized, accessible database for all employee information, including profiles, job history, and contact details. Reviewers highlight its usefulness for updating records, reporting, and collaboration, though some wish for better integration with other tools. Workday HCM 158 features Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Track 401(k) participant contributions and employer match Collect data and compile reports to stay in compliance with Affordable Care Act requirements Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Runs interviews with an animated, realistic, or in-name only avatar Use AI scoring and automated scorecards, and generate AI insights on candidates and the hiring process Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Creation, administration, and evaluation of assessments or tests Track the attendance of specific individuals or groups A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Researching and validating a person's criminal, educational, job or financial records Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Uses AI for bias scoring on interview questions and scoring Create, manage, and send invoices or bills to customers Capability to use a search engine via operators like AND, NOT, and OR Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Record interactions, notes, and developments with candidates Process of enhancing skills & experiences for continuous professional growth & advancement Web page to host job postings, show role descriptions or receive applications from potential candidates Print paychecks issued to confirm payment of wages or salary Provides a channel for team members to share AI models, media files, communicate, and work together Tracking, calculating, and paying commissions and earnings to employees Manages compensation such as salary, bonus, and benefits processes, aligning with policies Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits Catalog, manage, and develop employee skill sets Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Alter the layout and content of dashboards Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data With this capability, you can easily set up, manage, and modify direct deposit details, split payments across multiple accounts, and view pay breakdowns. Reviewers appreciate the convenience, speed, transparency, and control it gives for receiving and tracking pay. Digital forms that are shared and accessed online Create and send email blasts/campaigns Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks You get a centralized, accessible database for all employee information, including profiles, job history, and contact details. Reviewers highlight its usefulness for updating records, reporting, and collaboration, though some wish for better integration with other tools. Tools to improve and measure employee satisfaction and involvement Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Automates reminders, follow-ups, and surveys to maintain engagement and track experience throughout a process. Monitor and record expenses such as purchases or charges incurred Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Software specialized for accountants and accounting firms Software that is accessible through the cloud with an active internet connection Form predictions based on past and present data/trends Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Automates core HR functions such as talent management, employee evaluation and learning management Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Document completed by employee to assist with career and personal development to reach short term and long term goals Designed to be used by internal recruiters or HR hiring managers Create and track interviews with a reminder system Plan, organize and set up the date, time and location of a candidate's individualized interview Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Manage and track all job information and associated tasks Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Request a new hire, explain the need, and determine available budget Predict labor requirements based on past and present data/trends Facilitate training materials that help employees grow and progress in their positions Organize and track educational activities Manage and track employee attendance Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Pay employees in multiple countries using correct currencies and correct tax deduction amounts Manage and handle various international currencies Manage and support multiple languages Pay employees in multiple states with correct tax deduction amounts in each Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Select benefits and provide information needed to participate in a benefit via an online portal Track/log the amount of time employees worked per job using a timer Create orientation programs for new employees or students Workday HCM helps you manage payroll efficiently, offering real-time insights, robust reporting, and integration with systems like ADP. Some reviewers find it streamlines payroll tasks, though a few mention the interface could be more intuitive for complex needs. Delegate payroll processing to third party vendors View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Automatically redacts PII and sensitive data before sharing notes Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Reporting on how each user, task or process has advanced since its initiation Monitor the progress of projects from start to finish Receive data and information in real time Active reporting of data and metrics Upload, track, and submit receipts in a central database Designed to be used by external or 3rd party recruiting or staffing firms Tools to find, assess, and hire suitable candidates for a job within an organization Process used by hiring managers to get more information about a candidate by contacting previous employers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects A searchable repository of candidate profiles Automates the extraction and analysis of key information from resumes or CVs Search through the software for stored resumes Upload and store resumes Point or incentive based programs loyalty programs designed to increase customer engagement Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Creates a fully searchable score log with links to the transcript The self service portal lets you independently access, update, and manage HR tasks like payroll, PTO, and job applications. Users think it’s intuitive, user-friendly, and saves time by reducing the need for HR intervention. Track and manage sick leave time Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Track employee skills, competencies, training & qualifications Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Analyze, correct, and monitor speech for transcriptions or recordings Planning, tracking and developing internal talent for future key position filling Integrate with Talent Managment software to better track learners progress and training sessions Create, manage and track all task activities and progression Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Declaration of income made to tax authorities Organizing a group of people to accomplish a task Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track employee/learner's progression through training programs Review data from past periods to reveal recurring tendencies and predict future performance Workday HCM offers a straightforward way to request, approve, and track vacation or leave. Reviewers indicate it’s easy to see balances, submit requests, and view updates in real time, though a few mention editing requests could be simpler. Run synchronous or asynchronous video interviews Graphical representation of data or processes Automatically create and distribute W-2/1099 tax forms to employees. Automatically subtract garnishments from wages Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (1,758) 4.4 Based on 1,758 reviews ## Pricing Value for money 4.3 (1063) Value for money 4.3 (1,063) 4.3 Based on 1,063 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Checkr](https://www.capterra.com/p/177814/Checkr/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (1099) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (1,099) 4.3 Based on 1,099 reviews ## User reviews Overall rating 4.5 Based on 1,773 reviews Filter by rating 5(1041) 4(562) 3(130) 2(28) 1(12) Mentioned topic Sorted by most recent Cara H. Adjuster Financial Services ### "A Comprehensive HR Platform With Room for Improved Navigation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2026 Overall, my experience with Workday HCM has been positive. It offers a solid range of HR and employee management tools and is especially useful for keeping important information organized in one system. There is some room for improvement in navigation and ease of use, but once you become familiar with the platform, completing most day-to-day tasks is fairly straightforward. Pros Workday HCM provides a centralized platform for managing employee information, payroll, benefits, time tracking, and other HR functions. I like that most information is accessible in one place, and the self-service features make it easy to update personal information, review pay details, and complete routine tasks. Cons The interface can sometimes feel less intuitive than expected, especially when navigating through multiple menus or trying to locate a specific function. Some processes require more clicks than necessary, and clearer navigation and faster load times would improve the overall user experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Glenn J. Supervisor Contractor Building Materials ### "A must have application " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 13, 2026 Workday has been a go-to application for years because of its reliability, accessibility, and management. Pros Workday is a great app because it works across the board with so many companies on the same platform within itself. Being able to toggle through different companies without logging in and out is it's worth. Cons No negative feedback to state. The only thing is that it isn't accessible across all of my devices(Galaxy watch) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Tish C. Personal trainer Health, Wellness and Fitness ### "Convenient to have!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 12, 2026 I liked that I could have the info right on my phone and clock in and out right from my phone. That was convenient Pros I was a user and this app was convenient to clock in and out from my phone. The value was good. I didn’t pay as a user. Cons Sometimes the app would be slow or glitch. This could have also been more so that I needed a new phone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Stephanie M. Human Resources Specialist Architecture & Planning ### "Workday HCM - Benefits and Overall Value" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 12, 2026 Pros Workday HCM offer us a strong reporting and analytics capabilities made it easy to access real time workforce insights and support informed decision making. Cons Some processes can be difficult to customize without additional configuration and the overall cost may be difficult to justify if an organization does not use all of its available features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FG Fernando G. Talent Acquisition Architecture & Planning ### "Empowering RRS Group's Workforce" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 3, 2026 Pros Workday HCM provides RRS Group with a centralized platform to manage employee information, onboarding, organizational structures, and employee records efficiently. Also, Workday HCM provides a flexible system that can support RRS Group as the organization grows and its workforce needs become more complex. Cons Certain workflows and configurations may require administrator involvement, which can limit flexibility for everyday users. At times,loading reports or navigating between different modules can be slower when working with a large data. Switched from [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Better reporting capabilities and customer support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bree B. Ops Manager Hospitality ### "Comprehensive but Powerful Employee Management Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 1, 2026 Overall, my experience with Workday HCM was positive. As a hospitality manager, I used it throughout the employee lifecycle—from hiring and onboarding to managing hours and payroll and eventually offboarding staff. It provided a centralized place to manage employees and made many of the administrative responsibilities of managing a large hospitality team much easier. It does take some time to learn, but once you understand the system, it is a very comprehensive HR platform. Pros I used Workday HCM as a hospitality manager and relied on it for a large portion of our employee management. It was especially useful for hiring and onboarding new staff, managing employee information, tracking hours, and handling payroll-related processes. Having so many HR functions in one system made it easier to manage employees throughout their entire employment lifecycle. Once you get familiar with the platform, it’s a powerful tool for keeping everything organized and accessible. Cons The biggest challenge with Workday is that it can feel overwhelming. There are a lot of features and different workflows, and some tasks require several steps that aren’t always intuitive at first. As a manager, I found there was definitely a learning curve, particularly when dealing with less frequent tasks or navigating beyond the functions I used regularly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User HR Student Assistant Education Management ### "Workday - In everyday use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 29, 2026 It’s good. It’s very helpful tool for my work and also for my studies. It’s easy to use and improve. I am always using it at my work for hiring students, approving they’re time, posting jobs, termination and transferring job. We are also using it now for registering classes and many more. Pros It’s easy to use and improve. I am always using it at my work for hiring students, approving they’re time, posting jobs, termination and transferring job. We are also using it now for registering classes and many more. Cons Maybe there are times that it’s slow but not too often. There are times that we need to process a bunch of onboarding task and it tends to lag Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Terry D. HRD Publishing ### "Workday is still the biggest name in HR systems " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 26, 2026 Overall, Workday still provides a very positive service for all the platforms offered under the one umbrella. Pros You can bring all your HR platforms under one roof with Workday which allows HR professionals to access information quicker. Cons Still looking at the mass texting service to candidates through the ATS and or communicate with employees that already have a mobile number on file. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Operations Content Lead Media Production ### "Great for HR Tasks and Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 18, 2026 It's great! A lot of customizability and features to choose from, which is helpful when dealing with large candidate pools. Definitely shines compared to other tools out there. Pros A great solution for our HR team, makes parsing talent options a breeze and allows us to categorize talent based on our deisred criteria (which is really handy) Cons the interface is a little clunky at times, and some pages can bog down when you're loading long lists. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Delmos B. Admin Food & Beverages ### "Great Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 18, 2026 Pros What I like about this software is that it allows me to see how much money I’ve made each day. It allows me to spend wisely. Cons My experience with this software has been very useful and hasn’t had any problems or issues whatsoever. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/66908/Workday-HCM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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