--- title: "Workday HCM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Workday HCM Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/66908/Workday-HCM/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Workday HCM Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Workday HCM ## What is Workday HCM? Workday is committed to making payroll more efficient and intelligent with continuous payroll calculations, smart payroll audits, and retro payroll processing. Workday Payroll offers the control, flexibility, and transparency you need in order to support your unique organization. ## What is Workday HCM used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Onboarding](https://www.capterra.com/onboarding-software/) Recognitions Shortlist Overall rating Based on 1,783 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 2% Pros & cons Integrated payroll management platform Unified HR process automation Delayed and complex support Frequent slowdowns and lag Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Compensation Management / 2026 - Direct Deposit Payroll / 2026 - Employee Engagement / 2026 - Human Resources / 2026 - Onboarding / 2026 - Performance Management System / 2026 - Talent Management / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Workday HCM alternatives Highest Rated [4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/66908/Workday-HCM/alternatives/) ## FAQs about Workday HCM Overview ### What problems does Workday HCM solve? Workday HCM solves fragmented HR administration by consolidating employee records, payroll, benefits, time tracking, leave requests, performance reviews, and approvals in one system. It reduces manual payroll reconciliation, repetitive data entry, and back-and-forth employee inquiries while providing current workforce reporting. HR teams, payroll administrators, managers, and large distributed workforces benefit most. Answer based on 1081 reviews Overview ### Which roles and teams benefit most from Workday HCM? Workday HCM is most used by HR managers, recruiters, and administrative teams managing employee records, hiring, onboarding, and workforce requests. Managers, directors, and executives use reporting and approvals to oversee teams. Analysts, engineers, and project managers rely on self-service tools for payroll, time-off, benefits, and organizational information. Answer based on 1749 reviews Overview ### What company size and industries is Workday HCM built for? Workday HCM is built primarily for enterprise organizations, which account for 55% of reviewers, and is used most often in Information Technology and Services, Computer Software, and Hospital & Health Care, at 7% each. It also serves HR departments, talent acquisition teams, payroll managers, workforce planners, and global organizations; 27% of reviewers are small businesses and 17% are midsize businesses. Answer based on 1776 reviews Features and Usability ### What are the key features of Workday HCM? Workday HCM includes payroll management with direct deposit and payroll reporting, plus an employee database for employee records, organizational structures, compensation, and job history. Employees and managers use the self-service portal for time tracking, time and attendance, and vacation and leave requests. It also covers Tax Compliance. Answer based on 223 reviews Integrations ### Which third-party tools and platforms does Workday HCM integrate with? Workday HCM integrates with 10 third-party tools, including Google Workspace, Microsoft Teams, Microsoft Azure, Slack, DocuSign, Okta, Salesforce Platform, and Checkr. These connections support identity management, communication, document workflows, cloud services, recruiting checks, and data exchange across HR-related business systems. Answer based on 136 reviews Getting Started and Support ### How easy is it to onboard and train a team on Workday HCM? Workday HCM offers in-person training, live online sessions, webinars, and documentation. Reviewers find employees and managers can learn everyday tasks quickly after initial guidance, while administrators, reporting users, and configuration specialists need more time and structured training. Teams should plan for a learning curve during implementation and provide internal experts for ongoing support. Answer based on 186 reviews Getting Started and Support ### What customer support options does Workday HCM offer, and how do users rate the experience? Workday HCM offers Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users often describe support as helpful for resolving bugs and configuration issues, sometimes quickly. However, experiences vary: some report delayed, inconsistent, or hard-to-access assistance, particularly for complex implementations and tickets. Answer based on 254 reviews Security ### How does Workday HCM handle data security and access control? Workday HCM uses centralized employee-data management, role-based permissions and security access groups, multi-factor authentication, password controls, encryption, and session timeouts to protect HR and payroll information. Reviewers also cite secure document storage and privacy controls. However, security configuration can be complex, matrix organizations may face limitations, and authentication codes, resets, and logins can be frustrating. Answer based on 83 reviews Ease of use ### How easy is Workday HCM to use? Workday HCM makes everyday employee self-service tasks easy for many users, with accessible pay, time-off, tax, and personal-information tools. Employees and less technical staff often find the interface clear on desktop and mobile. However, some users find navigation, terminology, notifications, and locating less common functions confusing, especially when workflows overlap or require approvals. Answer based on 401 reviews ## See trending topics mentioning Workday HCM [Which HR platform runs performance reviews and time-off tracking together for a company with 51 to 500 employees?](https://www.capterra.com/performance-appraisal-software/trending-topics/which-hr-platform-runs-performance-reviews-and-time-off-tracking-together-for-a-company/) Last updated on October 27, 2026 ### Which HR platform runs performance reviews and time-off tracking together for a company with 51 to 500 employees? Answered by Capterra Research Analyst Team [BalancedComp vs HRsoft Compensation Management vs CompUp vs Workday HCM: which fits which company for compensation planning?](https://www.capterra.com/compensation-management-software/trending-topics/balancedcomp-vs-hrsoft-compensation-management-vs-compup-vs-workday-hcm-which-fits-which/) Last updated on October 26, 2026 ### BalancedComp vs HRsoft Compensation Management vs CompUp vs Workday HCM: which fits which company for compensation planning? Answered by Capterra Research Analyst Team ## Who uses Workday HCM? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Integrated payroll management platform 95% positive reviews out of 169 Most reviewers describe payroll as streamlined, centralized, and easy to manage alongside other HR functions. Rachelle D. Sr Director of Payroll, 1,001 - 5,000 employees. "Once configured, payroll runs are smooth, accurate, and consistent, and the system makes it simple to track changes and audit activity." Delayed and complex support 59% negative reviews out of 175 Some users comment customer support is slow to respond, with confusing processes and limited direct assistance options. Paige B. Business administrator, 51 - 200 employees. "I have had to contact support a couple of times, with new information not being saved correctly ( by the system) not user error." Unified HR process automation 95% positive reviews out of 139 Most reviewers find HR management efficient, consolidating multiple HR tasks and data into a single accessible system. Anonymous User Software Dev Manager, 5,001 - 10,000 employees. "I appreciate how Workday HCM integrates multiple HR functions into one platform." Frequent slowdowns and lag 81% negative reviews out of 80 Most users report performance and speed issues, with slow loading, lag, and delays during peak usage periods. Anonymous User ERC Sr Associate, 10,001+ employees. "At times, the system could feel slow during peak usage hours, and certain workflows required multiple steps for simple tasks." Comprehensive time tracking features 95% positive reviews out of 104 Most reviewers indicate time and attendance tracking is intuitive, reliable, and simplifies employee scheduling and reporting. Nafula M. Owner, 2 - 10 employees. "What I like most about workday HCM is how the time tracking review and editing worked so efficiently." Cumbersome authentication process 62% negative reviews out of 79 Some reviewers describe login and password procedures as inconvenient, with frequent resets and multi-step verification frustrations. ## Features AI summary Based on 18,203 Payroll reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) Workday HCM supports all three of the features reviewers value most: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process pay accurately, deliver wages to employees on time, and track payroll data more effectively, allowing teams to manage payroll operations with greater consistency and visibility. Payroll Management 4.5 (359) 71.03% of 359 reviewers that rated this feature as important or highly important Workday HCM helps you manage payroll efficiently, offering real-time insights, robust reporting, and integration with systems like ADP. Some reviewers find it streamlines payroll tasks, though a few mention the interface could be more intuitive for complex needs. Direct Deposit 4.7 (165) 69.70% of 165 reviewers that rated this feature as important or highly important With this capability, you can easily set up, manage, and modify direct deposit details, split payments across multiple accounts, and view pay breakdowns. Reviewers appreciate the convenience, speed, transparency, and control it gives for receiving and tracking pay. Payroll Reporting 4.6 (150) 66.67% of 150 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Tax Compliance 4.5 (107) 49.53% of 107 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors W-2 Preparation 4.6 (113) 56.64% of 113 reviewers that rated this feature as important or highly important Automatically create and distribute W-2/1099 tax forms to employees. Employee Database 4.5 (347) 63.40% of 347 reviewers that rated this feature as important or highly important You get a centralized, accessible database for all employee information, including profiles, job history, and contact details. Reviewers highlight its usefulness for updating records, reporting, and collaboration, though some wish for better integration with other tools. Workday HCM 152 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Track 401(k) participant contributions and employer match Collect data and compile reports to stay in compliance with Affordable Care Act requirements Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Runs interviews with an animated, realistic, or in-name only avatar Use AI scoring and automated scorecards, and generate AI insights on candidates and the hiring process Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Creation, administration, and evaluation of assessments or tests Track the attendance of specific individuals or groups A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Researching and validating a person's criminal, educational, job or financial records Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Uses AI for bias scoring on interview questions and scoring Create, manage, and send invoices or bills to customers Capability to use a search engine via operators like AND, NOT, and OR Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Record interactions, notes, and developments with candidates Process of enhancing skills & experiences for continuous professional growth & advancement Web page to host job postings, show role descriptions or receive applications from potential candidates Print paychecks issued to confirm payment of wages or salary Provides a channel for team members to share AI models, media files, communicate, and work together Tracking, calculating, and paying commissions and earnings to employees Manages compensation such as salary, bonus, and benefits processes, aligning with policies Catalog, manage, and develop employee skill sets Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Alter the layout and content of dashboards Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data With this capability, you can easily set up, manage, and modify direct deposit details, split payments across multiple accounts, and view pay breakdowns. Reviewers appreciate the convenience, speed, transparency, and control it gives for receiving and tracking pay. Digital forms that are shared and accessed online Create and send email blasts/campaigns Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks You get a centralized, accessible database for all employee information, including profiles, job history, and contact details. Reviewers highlight its usefulness for updating records, reporting, and collaboration, though some wish for better integration with other tools. Tools to improve and measure employee satisfaction and involvement Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Automates reminders, follow-ups, and surveys to maintain engagement and track experience throughout a process. Monitor and record expenses such as purchases or charges incurred Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Generate reports to assess the financial performance of an organization Software specialized for accountants and accounting firms Software that is accessible through the cloud with an active internet connection Form predictions based on past and present data/trends Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Automates core HR functions such as talent management, employee evaluation and learning management Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Document completed by employee to assist with career and personal development to reach short term and long term goals Designed to be used by internal recruiters or HR hiring managers Create and track interviews with a reminder system Plan, organize and set up the date, time and location of a candidate's individualized interview Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Manage and track all job information and associated tasks Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Request a new hire, explain the need, and determine available budget Predict labor requirements based on past and present data/trends Facilitate training materials that help employees grow and progress in their positions Organize and track educational activities Manage and track employee attendance Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Pay employees in multiple countries using correct currencies and correct tax deduction amounts Manage and handle various international currencies Manage and support multiple languages Pay employees in multiple states with correct tax deduction amounts in each Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Select benefits and provide information needed to participate in a benefit via an online portal Track/log the amount of time employees worked per job using a timer Create orientation programs for new employees or students Workday HCM helps you manage payroll efficiently, offering real-time insights, robust reporting, and integration with systems like ADP. Some reviewers find it streamlines payroll tasks, though a few mention the interface could be more intuitive for complex needs. Delegate payroll processing to third party vendors View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Automatically redacts PII and sensitive data before sharing notes Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Reporting on how each user, task or process has advanced since its initiation Monitor the progress of projects from start to finish Receive data and information in real time Active reporting of data and metrics Upload, track, and submit receipts in a central database Designed to be used by external or 3rd party recruiting or staffing firms Tools to find, assess, and hire suitable candidates for a job within an organization Process used by hiring managers to get more information about a candidate by contacting previous employers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects A searchable repository of candidate profiles Automates the extraction and analysis of key information from resumes or CVs Search through the software for stored resumes Upload and store resumes Point or incentive based programs loyalty programs designed to increase customer engagement Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Creates a fully searchable score log with links to the transcript The self service portal lets you independently access, update, and manage HR tasks like payroll, PTO, and job applications. Users think it’s intuitive, user-friendly, and saves time by reducing the need for HR intervention. Track and manage sick leave time Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Track employee skills, competencies, training & qualifications Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Analyze, correct, and monitor speech for transcriptions or recordings Planning, tracking and developing internal talent for future key position filling Integrate with Talent Managment software to better track learners progress and training sessions Create, manage and track all task activities and progression Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Declaration of income made to tax authorities Organizing a group of people to accomplish a task Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track employee/learner's progression through training programs Review data from past periods to reveal recurring tendencies and predict future performance Workday HCM offers a straightforward way to request, approve, and track vacation or leave. Reviewers indicate it’s easy to see balances, submit requests, and view updates in real time, though a few mention editing requests could be simpler. Run synchronous or asynchronous video interviews Graphical representation of data or processes Automatically create and distribute W-2/1099 tax forms to employees. Automatically subtract garnishments from wages Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (1,764) 4.4 Based on 1,764 reviews ## Pricing Value for money 4.3 (1068) Value for money 4.3 (1,068) 4.3 Based on 1,068 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Checkr](https://www.capterra.com/p/177814/Checkr/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (1104) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (1,104) 4.3 Based on 1,104 reviews ## User reviews Overall rating 4.5 Based on 1,783 reviews Filter by rating Counts reflect reviews available in this feed. 5(1048) 4(564) 3(131) 2(28) 1(12) Mentioned topic Recent reviews first, then most helpful Erin M. Sr Manager, HR Systems Used the software for: 5+ years ### "Intuitive, Reliable, and Seamlessly Integrated Platform with Responsive Support" 4.5 November 13, 2026 Workday allows us to track our contingent workforce. We were previously manually tracking and we. moved the process in to workday. We allow managers to create positions and start the contract contingent worker process. They can attach proper documentation and flow through necessary approvals. This has saved HR time moving this process to the manager level. Pros I think the system is easy to use and intuitive. The UI has come a long way since i began using it over 10 years ago. There is rarely an outage and when there is service is restored promptly. Workday support is very responsive and usually can resolve an issue quickly. The overall platform modules integrate nicely together making the experience seamless. Cons There are times the platform could be more customizable. For example, being able to create custom processes. We typically use the request process to accomplish this but it tends to feel clunky this way. Would like to see the compensation review process more customizable. For example we have 2 stock plans and we would like to be able to have budgets for each and allow award entries in columns, not duplicating lines as it is today. Duplicating the lines makes the grid feel chaotic and crowded. Would also like to see more functionality in the slack integration. Our end users are heavy slack users and we would like to see any notifications and or/inbox items integrated so everything can be performed without logging in to Workday. Would like to see more generative AI in areas like feedback, performance and compensation review process. NELLY S. Level 2 IT Support ### "Dynamic and useful program for many areas of the company" 5.0 November 5, 2026 Communication problems between HR and employees Pros Dynamic and useful program in many areas of the company Cons The connections between companies regarding personnel selection Kattya B. senior personal loan specialist Used the software for: 1-3 years ### "2 thumbs up " 5.0 November 4, 2026 Pros workday has been easy to use and easy to clock in and out with the new way of us having to clock in I believe it is easier for our managers to check reports and monitor any issues or clock in times. Cons workday has nothing to complain about. havent had any issues sicne working with workday for a few years. PA Planning and Performance Advisor Planning and Performance Advisor Used the software for: 3-5 years ### "Easy to use, with helpful reporting and payroll information" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 2, 2026 Overall, my experience with Workday HCM has been positive. I appreciate its ease of use and reporting capabilities, especially when accessing payroll information. Despite some issues, I consider it a great software solution. Pros What I like most about Workday HCM is its ease of use, reporting features, and convenient access to payroll data. Cons I have encountered some issues while using Workday HCM. These are the main areas I would like to see improved, although my overall experience has been positive. CE CEO CEO Used the software for: Less than 1 year ### "Comprehensive HR Platform, but Cost May Be a Barrier for Small Businesses" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 October 30, 2026 From a small-business owner’s perspective, Workday offers a comprehensive approach to managing employees and HR processes. However, I would have to weigh the benefits against the cost of implementation and the ongoing financial commitment. I can see the value for larger organizations, but smaller businesses may find more affordable solutions that meet their needs without the additional complexity. Pros One thing I appreciate about Workday HCM is the range of features available in one system. Having employee records, payroll, benefits, time tracking, and performance management together can help businesses stay organized and reduce the need for multiple platforms. I especially see the value for growing companies that need a more structured approach to managing employees. Cons My biggest concern is the cost and complexity for smaller businesses. While Workday offers a wide range of HR and employee management features, the potential expenses associated with implementation, training, and ongoing subscriptions can make it difficult for smaller companies to justify. Businesses with limited staff may not need such an extensive system. OM Operations manager Operations manager Used the software for: 3-5 years ### "Reliable platform. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 13, 2026 Very happy with the platform, it performs very reliably with zero downtime and the automation is good. Pros Intuitive to use and automated regular tasks like performance reviews while making it easy to see previous entries. Cons Sometimes the menus can be a little opaque so it takes some time to get used to where to find certain aspects. Allison L. Department Management Used the software for: 1-3 years ### "Most Convenient Way to Keep Employee Information Organized" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2026 Overall, I was always grateful to have all of my work documentation in one place. I prefer something simple and easy to use. Workday is just that. Pros I enjoy having my employee information all in one place. It's much easier to access than going to a bunch of different people and places to get any documentation I may need. Cons I will say that it took me a little bit to fully understand how Workday operated. I did get a couple of things mixed up, but I was able to fix them. I believe the more you use it, the easier it is. Madeline B. Sales associate Used the software for: Less than 1 year ### "Good appFor me" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2026 My overall experience with work day HCM has been pretty good it helps me keep my job applications and on my work information on one area. Pros What I like most about work day HCM is that it keeps me up to date on all my work information and keeps me organized. Cons There was nothing I really disliked about work day it has a purpose and it does what it's intended to do. MS Managed Services Engineer - NOC Managed Services Engineer - NOC Used the software for: 3-5 years ### "I would Strongly Recommend Workday HCM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 22, 2026 Overall, I would recommend Workday as it is a simple and effective experience that can make managing your work profile straight forward and doable. Pros It is great for employee management allowing you to keep track of your employee profile such as your certifications, compensation, learning achievements and many more. It has relatively no bugs and issues making it easy to use. It also allows you to manage communications with your payroll. Cons The main issue is that it can sometimes be tricky to navigate and find the exact section you want to visit. Scheduling PTO can also be tricky including reading your available leave days. AD Adjuster Adjuster Used the software for: 3-5 years ### "A Comprehensive HR Platform With Room for Improved Navigation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 18, 2026 Overall, my experience with Workday HCM has been positive. It offers a solid range of HR and employee management tools and is especially useful for keeping important information organized in one system. There is some room for improvement in navigation and ease of use, but once you become familiar with the platform, completing most day-to-day tasks is fairly straightforward. Pros Workday HCM provides a centralized platform for managing employee information, payroll, benefits, time tracking, and other HR functions. I like that most information is accessible in one place, and the self-service features make it easy to update personal information, review pay details, and complete routine tasks. Cons The interface can sometimes feel less intuitive than expected, especially when navigating through multiple menus or trying to locate a specific function. Some processes require more clicks than necessary, and clearer navigation and faster load times would improve the overall user experience. [View all Reviews](https://www.capterra.com/p/66908/Workday-HCM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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