# AirSend Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AirSend Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more.

Source: https://www.capterra.com/p/200451/AirSend

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# 

 AirSend Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AirSend

## What is AirSend?

AirSend brings chat, voice and video calling, file sharing, task management, and more into one workspace so you can easily collaborate with team members and clients. Send private messages and have calls. Organize and share files. Track open items and finish your to-do list. With AirSend, you can get work done in-office or remotely and unify all your communications for easy collaboration. Desktop, iPhone & Android apps available.

## What is AirSend used for?

[Unified Communications](https://www.capterra.com/unified-communications-software/)[Collaboration](https://www.capterra.com/collaboration-software/)

Top alternative

Featured

Overall rating

Based on 97 user reviews

Reviews sentiment

Positive

91%

Neutral

7%

Negative

2%

Starting price

$4

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for AirSend?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.getfilecloud.com&name=AirSend)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AirSend

4.4 (97)

VS.

[4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$4

Per User, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (97)

Ease Of Use

4.6 (22,702)

Value For Money

4.5 (63)

Value For Money

4.5 (15,267)

Customer Service

4.6 (60)

Customer Service

4.4 (13,526)

## AirSend alternatives

[4.5 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[View all alternatives](https://www.capterra.com/p/200451/AirSend/alternatives/)

## FAQs about AirSend

Overview

### What problems does AirSend solve?

AirSend solves scattered project communication, disorganized file sharing, and clunky onboarding by giving teams one simple place for channels, tasks, notes, large documents, and real-time discussions. Project managers, small businesses, client-facing teams, and ad hoc collaborators benefit most when replacing email threads, separate file tools, and manual coordination.

Answer based on 37 reviews

Overview

### Which roles and teams benefit most from AirSend?

AirSend is most used by volunteers, students, small-business owners, and operations or administrative teams that need one place for messaging, file sharing, and task coordination. Consultants, analysts, and executives benefit from faster client communication, project updates, and document collaboration, while education-related users rely on it for group work and organized discussions.

Answer based on 97 reviews

Overview

### What company size and industries is AirSend built for?

AirSend is built for small businesses first, with 61% of reviewers from that segment and E-Learning leading at 10%. It also serves midsize businesses at 25% and enterprises at 14%, with frequent use in Information Technology and Services at 9% and Hospital & Health Care at 8%, mainly for unified communications.

Answer based on 97 reviews

Features and Usability

### What are the key features of AirSend?

AirSend includes core collaboration features like channel-based chat, file sharing, file management, and task management with to-do lists and progress tracking. Differentiating features include voice and video calling, message threads, wiki-style notes, and mobile access, giving teams one place to organize conversations, documents, and action items.

Answer based on 37 reviews

Overview

### Does AirSend help teams stay productive?

AirSend helps many teams stay productive by combining chat, tasks, file sharing, and collaboration tools in one place. Small teams, side businesses, and volunteer groups like the clear layout and easy setup, though some professionals want stronger workflows, more advanced features, and a more business-focused interface for client work.

Answer based on 19 reviews

Limitations

### Does AirSend have bugs or reliability issues?

AirSend works reliably for many teams, with fast performance across browsers and devices, but occasional issues still appear. Some users mention crashes, slow performance on weak networks, notification inconsistencies, and login or integration hiccups, while others describe setup as smooth and day-to-day use as stable.

Answer based on 20 reviews

Pricing

### How much does it cost and what fees or limitations are included?

AirSend starts at free with the Personal plan, which includes 5 GB storage and a 30 MB file size limit. The Pro plan costs $4 per user per month, and Business costs $5 per user per month. A free version and free trial are available, and the free plan includes generous features.

Answer based on 8 reviews

Features and Usability

### How good is AirSend for team chat and communication?

AirSend supports everyday team communication well with chat, threaded replies, file sharing, and basic calling tools. Small business teams, remote groups, and volunteer organizations like the simple layout and organized channels, though some users mention noisy notifications, hard-to-find search, call button placement, and limited group video calling.

Answer based on 32 reviews

Features and Usability

### How well does AirSend handle file sharing?

AirSend makes file sharing easy for ongoing teamwork, with channels that keep documents, notes, and conversations together. Project teams and business users like the simple interface and quick document exchange, though some users say it feels less suited to one-off transfers, wants stronger security signals, and misses screen sharing.

Answer based on 17 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Chat/Messaging

5.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

File Sharing

4.5 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Collaboration Tools

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

File Transfer

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Move files across different systems or networks

Mobile Access

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Multi-User Collaboration

5.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

Two-way actions and communication between multiple users in real time

AirSend 20 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Communicate using direct chat or messages within the system

Provides a channel for team members to share AI models, media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Two-way actions and communication between multiple users in real time

Reporting on how each user, task or process has advanced since its initiation

Preview and make real-time changes in the web content

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Digitally share screen view with others

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

A digital list of items that need to be completed

Connect with meeting participants remotely over video

Get Advice

We can help you find the software with the features you need.

Features

4.1 (97)

4.1

Based on 97 reviews

## Pricing

Value for money

4.5 (63)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/200451/AirSend/pricing/)

Personal

$0.00

It includes:

-   30 MB File Size
-   5 GB File Storage
-   Create and Track Actions to Stay Organized
-   Unlimited Channels to Collaborate With Clients
-   Unlimited Guests
-   Unlimited Message History
-   Unlimited Notes
-   Unlimited Voice
-   Video Calls and Screen Sharing

Pro

$4.00

Per User,Per Month

It includes:

-   100 GB File Storage
-   Create and Manage Teams
-   Custom Branded Channels
-   No File Size Limit
-   Team Channels
-   Unlimited Channels to Collaborate With Clients
-   Unlimited Guests
-   Unlimited Message History
-   Unlimited Notes
-   Unlimited Voice
-   Video Calls and Screen Sharing
-   Web Forms Linked to Channels

Business

$5.00

Per User,Per Month

It includes:

-   2 TB File Storage
-   Create and Manage Teams
-   Custom Branded Channels
-   No File Size Limit
-   Priority Support
-   Team Channels
-   Unlimited Channels to Collaborate With Clients
-   Unlimited E-Signatures
-   Unlimited Internal and Guest Users
-   Unlimited Message History
-   Unlimited Notes
-   Unlimited Voice
-   Video Calls and Screen Sharing
-   Web Forms Linked to Channels

Value for money

4.5 (63)

4.5

Based on 63 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.6 (60)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (60)

4.6

Based on 60 reviews

## User reviews

Overall rating

4.4

Based on 97 reviews

Filter by rating

5(54)

4(34)

3(7)

2(2)

1(0)

Mentioned topic

Sorted by most recent

SS

Skyasia S.

m

Alternative Dispute Resolution

### "The Great Things About AirSend"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

January 16, 2024

its really great and yes i will start to use air send alot more

Pros

the to do list is one of the things i love about air send

Cons

its to pushy for me but its actually good

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Carlos S.

Support Engineer

Information Technology and Services

### "Simpleza"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 22, 2022

Un buen software, con las opciones más comunes, y velocidad de trabajo única.

Pros

La simpleza y rapidez con la que trabaja.

Cons

La poca originalidad, ya que las funcionalidades las tienes el 90% de los demás software de comunicación y la falta de integraciones.

Switched from

[Google Chat](https://www.capterra.com/p/175800/Chat/)

Por falta de opciones que Airsend si tiene.

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Reasons for choosing AirSend

Por la velocidad y simplicidad.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

doviana S.

student

Arts and Crafts

### "this was a good website"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2022

good i like the quality and i have fun

Pros

what i like most about this software is that i can talk to friends and video chat

Cons

nothing bad I love this website i would not change a thing it is fun to use

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

because this was more fun

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jameelah H.

student

Accounting

### "Jameelah"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

January 25, 2022

Good

Pros

its all good because i like the program.

Cons

I like everything because you can see who text u.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

Spencer T.

Programmer

Information Technology and Services

### "Very useful software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

January 17, 2022

AirSend is a great piece of software that fits my needs perfectly.

Pros

A love that AirSend provides an easy-to-use interface to share files and communicate with colleagues.

Cons

Initially I had a problem in that I couldn't get the e-mail login to work. In the end I just used the Google login option. So, no big problem.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HS

hossam S.

web developer

Information Technology and Services

### "team work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

January 5, 2022

Pros

airsend makes it easy for teams to colaborate on work

Cons

i felt like phone calls were hard to work around

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HE

Harvey E.

IT R&D

Telecommunications

### "Airsend IT review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 19, 2021

Communication channels greatly improved

Pros

Very easy to use, cleanly designed and perfect for improving team communication channels and sharing documentation.

Cons

Would wish for in-app file editing to be added in the future

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jacob S.

Administrator

Law Practice

### "Airsend is a Godsend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 11, 2021

So far, we have no complaints! Speeds are as they would be in-office and the flexibility has already saved us from a few headaches! Great product!

Pros

We used to require a local network file share folder for maintaining records, but with the addition of Airsend & Tonido, we are able to send and receive files to our database from anywhere! This has been very useful with COVID as our employees are not always in office.

Cons

To date, we haven't found anything we dislike, though we are only about a week into using the product.

Reasons for choosing AirSend

Price, availability (didn't need to order a physical CD), and specific features were similar to what we needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Tania H.

Volunteer

Education Management

### "Review for Airsend"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

August 27, 2021

Pros

I like how it makes communication between people easier and more accessible.

Cons

Nothing yet. I have only used it for a little while now and so far it is good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jennifer L.

Podcaster

Arts and Crafts

### "A great product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 26, 2021

Pros

It is easy to use and helps with organization.

Cons

More compatible with other programs and other users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/200451/AirSend/reviews/)

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Popular comparisons

[Microsoft Teams vs AirSend](https://www.capterra.com/compare/168668-200451/Microsoft-Teams-vs-AirSend)

[Slack vs AirSend](https://www.capterra.com/compare/135003-200451/Slack-vs-AirSend)