# AirSend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AirSend the right Unified Communications solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/200451/AirSend/reviews

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AirSend

4.4 (97)

[View alternatives](https://www.capterra.com/p/200451/AirSend/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of AirSend

Ease of use

4.4

Customer Service

4.5

## Pros and Cons in Reviews

SS

Skyasia S

mAlternative Dispute Resolution, 11 - 50 employeesUsed the software for: I used a free trial.

“the to do list is one of the things i love about air send“

January 16, 2024

MD

Mitch D

Art DirectorComputer & Network Security, 201 - 500 employeesUsed the software for: Less than 6 months.

“In the cloud industry, we are very focused on individual security hygiene, and an app or service that looks like a consumer app could raise eyebrows and slow progress.“

May 29, 2020

SC

Steven C

IT ManagementComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“The flexibility on price means you can select the best option for your business and you can even use this as a solo entrepreneur with enough functionality to not hinder you.“

August 10, 2020

Ed L

OwnerE-Learning, Self-employedUsed the software for: Less than 6 months.

“Sometimes the notifications can be annoying, so I would like to see a way to limit them so that every new post doesn't require a notification be sent. “

June 4, 2020

SS

Shahid S

Digital MarketerE-Learning, 1,001 - 5,000 employeesUsed the software for: I used a free trial.

“The tool also comes with the essential features to get work done as it combines various attributes from the collaborating apps, in one platform.“

July 10, 2020

MP

Matt P

AnalystInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Had one issue with connecting OneDrive but it was more a Microsoft issue and not Airsend but it did mean I had to persevere with the issue to get Airsend to work and it would have been at Airsend's loss if I didn't persevere. “

July 21, 2020

SJ

Shanta J

AccountantAccounting, 2 - 10 employeesUsed the software for: Less than 6 months.

“I also love how easy it is to have a call with my team and we can create folders for attachments so things stay nicely organized. And lastly, being able to create tasks and not have to go into a “separate screen” is awesome!“

February 22, 2021

MD

Mitch D

Art DirectorComputer & Network Security, 201 - 500 employeesUsed the software for: Less than 6 months.

“I have to admit, as a professional, this isn't in a state yet where I would feel comfortable using it as a method of transferring files to clients, partners or coworkers.“

May 29, 2020

## Showing most helpful reviews

Showing 1-25 of 97 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Peter K.  
Owner  
E-Learning  
Used the software for: I used a free trial

### "Fairly complete for easy collaboration"

December 27, 2020

5.0

It's great to have all these features in one place.

Pros

I love the simplicity - very easy for new users to learn, especially the audio and video calling. Being able to store files and organize them the way I want is fantastic.

Cons

The task management is the weakest feature. It would be great to have a kanban board and time tracking.

Review Source

BB

Bruno B.  
Economo  
Religious Institutions  
Used the software for: Less than 6 months

### "AirSend: easy power"

August 15, 2020

4.0

I have now a complete panel with all the projects and to do list in a single place. I know who and how is working on a project and I can see the team's update I don't need to send mails and mails to the team...

Pros

I like the easy to use interface, the possibility to update channel by mail, the manage of different types of files

Cons

could be interesting to synchronize file between devices and AirSend to have the possibility to transform a list of messages in a channel

Alternatives considered

[Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/)

Reason for choosing AirSend

Because the preset archive of FileMaker are not good for my needs and before to spend time to do a personal solution on FileMaker by my own I try AirSend.

Switched from

[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)

I used Evernote only to have a to do list and for me it was not so good to work with a team It doesn't have all the functions that I need

Review Source

JZ

Jaime Z.  
Welth Advisor  
Banking  
Used the software for: Less than 6 months

### "simple but it lacks of essential features"

August 11, 2020

3.0

There are better projects and tasks managers out there, meanwhile I'll stick to toodledo. I'm looking forward for the next iteration!

Pros

The UI is simple, which is good. Windows app it does work well also.

Cons

It lacks of minimum features for a solid task and team manager, like repeating tasks. A dark theme would be great too.

Switched from

[Toodledo](https://www.capterra.com/p/180631/Toodledo/)

Sadly Toddledo is almost abandonware, so I need to move out soon.

Review Source

MD

Mitch D.  
Art Director  
Computer & Network Security  
Used the software for: Less than 6 months

### "Growing idea by a company with ethics"

May 29, 2020

4.0

Great idea, just not sure the two ends meet yet.

Pros

In this day and age, it's almost impossible to find a cloud-based piece of software that doesn't consume your data for money, or lie about the interactions between the user and their data. I've been a CodeLathe fan since around 2008, when I purchased my first TonidoPlug. AirSend is a great idea, applying the same strict ethical code from cloud-based home servers to cloud-based productivity. App is clean and is pretty clear about what it does.

Cons

I have to admit, as a professional, this isn't in a state yet where I would feel comfortable using it as a method of transferring files to clients, partners or coworkers. In the cloud industry, we are very focused on individual security hygiene, and an app or service that looks like a consumer app could raise eyebrows and slow progress. Would highly recommend taking the same approach as NextCloud, or rework the UI of the app to feel similar to that of other major competitors with fewer scruples.

Alternatives considered

[Nextcloud](https://www.capterra.com/p/161572/NextCloud/)[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Samba](https://www.capterra.com/p/186404/Samba/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing AirSend

Simple, and easy to approach. Drive and Dropbox have insane and often times cumbersome permission control.

Review Source

VR

Verified Reviewer  
SAP ecosystem (knowledge areas / experiences / skills / abilities)  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Useful collaboration tool with unique positioning ; "

July 7, 2020

5.0

Excellent start to the product. I plan to keep using it, and see how the product evolves with its market positioning.

Pros

Airsend is obviously software with which you can share files and message via chat. There is a feature for channels which allows you to exchange information and files for recurring collaboration. The UX (and user interface / information architecture) is well done. There are also smartphone apps, which are critical in today’s tech world.

Cons

Some of the multi-step workflows in the app can be simplified via improved design. I am not sure when they will allow users to utilize higher levels of encryption and ephemeral messaging yet. There need to be more features, and preferably unique differentiated features. There are enough decent to very good communications features tools out there. How can they improve the experience of collaborating with a team or a customer should be their focus going forward.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[Slack](https://www.capterra.com/p/135003/Slack/)[pCloud Business](https://www.capterra.com/p/161573/pCloud-Business/)

Reason for choosing AirSend

Parallel use for the time being. Looking forward to great roadmap from Airsend team.

Review Source

ED

Emre D.  
System Administrator  
Computer Software  
Used the software for: Less than 6 months

### "Easy to use, All features are connected "

May 29, 2020

5.0

I like the software. Especially if you work based on the project I think this is the one of best software that you can share files and talk about it in chat very quick and easy.

Pros

I like the Channel idea. This will keep all chat conversation and files within the channel that keep all in organized. Storage is more than enough to keep all files. It makes so simple to keep and share the files.

Cons

When I create a channel it takes some time to update the whole system. I believe there will be improvements in the future but windows application and android app need to be more responsive.

Alternatives considered

[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)

Reason for choosing AirSend

Very Simple, easy to use. Channel idea is great for multiple people that can join and add.

Review Source

RD

Ramiro D.  
Vfx  
Media Production  
Used the software for: I used a free trial

### "Great product"

October 19, 2020

5.0

Increasing productivity in our team by speeding our data transactions

Pros

The approach to let the trial user try an almost premium characteristics, not only small features but even 100 Gb disk space.

Cons

Maybe its smaller forum/user database compared to other similar services

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)[pCloud Business](https://www.capterra.com/p/161573/pCloud-Business/)

Reason for choosing AirSend

Havent chose yet, but probably between pcloud and airsend

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Im still checking the 3 products side by side

Review Source

SC

Steven C.  
IT Management  
Computer Software  
Used the software for: Less than 6 months

### "New communications hub"

August 10, 2020

4.0

Pros

New features are being added at a fast rate making this a feature rich communication centre. The flexibility on price means you can select the best option for your business and you can even use this as a solo entrepreneur with enough functionality to not hinder you. Air send is well laid out and responsive on all platforms as well as via a web browser.

Cons

The default colour scheme is quite uninspiring. The focus of the title for the tool implies sending files only and is a little confusing around Apple’s Airdrop.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing AirSend

The free option and ease of use on devices that i don’t control. Also, the ability to have many collaboration tools in one place (meeting actions, chat and wiki) make this simpler one stop solution. Having no need for slack, zoom, Jira, confluence etc.

Review Source

JB

JoAnne B.  
Musician  
Entertainment  
Used the software for: I used a free trial

### "airsend"

March 22, 2021

5.0

So far so good.

Pros

It was easy to install and I like that it's free to use so far.

Cons

I am overwhelmed by the many options for app integrations, which is a good problem to have.

Alternatives considered

[AirDroid Business](https://www.capterra.com/p/219991/AirDroid-Business/)

Reason for choosing AirSend

I am testing out different options available at the moment. COVID 19 has made correspondence and collaboration on band projects next to impossible, so we are learning how to play together virtually and will need to learn how to use apps and programs like this one.

Review Source

Taosif I.  
UnderStudent  
Education Management  
Used the software for: Less than 6 months

### "Great for Professional Use"

December 27, 2020

4.0

Pros

I like how we can respond to specific users/messages in group chats.

Cons

So far, there is not anything I dislike about this software.

Review Source

aW

amber W.  
Student  
Education Management  
Used the software for: I used a free trial

### "It is super good I like it."

February 25, 2021

5.0

I liked it and I like to chat so its good.

Pros

I like the looks of it and the chat and you could make group video calls.

Cons

I didn't like that you could not screen share because I couldn't screen share.

Switched from

[Chanty](https://www.capterra.com/p/179730/Chanty/)

Because on the free plan, you couldn't have group calls.

Review Source

HD

Hannah D.  
Volunteer/Ambassador  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Comprehensive and easy to use!"

January 8, 2021

5.0

AirSend is a great way for large organizations to communicate! I have had a very positive experience with AirSend.

Pros

AirSend is so easy to use and has a very comprehensive format. It's easy to see any assigned tasks as well as view and reply to all messages sent among a group.

Cons

If many messages are sent within a thread, it can be hard to see all the past messages. When new people join the message group, this notification shows up in the same place as the messages within the group which can be distracting.

Review Source

SS

Skyasia S.  
m  
Alternative Dispute Resolution  
Used the software for: I used a free trial

### "The Great Things About AirSend"

January 16, 2024

4.0

its really great and yes i will start to use air send alot more

Pros

the to do list is one of the things i love about air send

Cons

its to pushy for me but its actually good

Review Source

AC

Aster C.  
Volunteer  
E-Learning  
Used the software for: Less than 6 months

### "Volunteer + Business Connection"

December 27, 2020

4.0

Pros

This really helped me get involved in my organization + provided a way to reach out to team members despite being in separate time-zones + having differing levels of computer access or internet providers.

Cons

Some of the administrative features make completing or assigning tasks confusing, but overall having the ability to send out announcements or create deadlines is very beneficial.

Review Source

HE

Harvey E.  
IT R&D  
Telecommunications  
Used the software for: Less than 6 months

### "Airsend IT review"

November 19, 2021

5.0

Communication channels greatly improved

Pros

Very easy to use, cleanly designed and perfect for improving team communication channels and sharing documentation.

Cons

Would wish for in-app file editing to be added in the future

Review Source

JL

Jennifer L.  
Podcaster  
Arts and Crafts  
Used the software for: I used a free trial

### "A great product "

August 26, 2021

5.0

Pros

It is easy to use and helps with organization.

Cons

More compatible with other programs and other users.

Review Source

HC

Hanna C.  
Volunteer  
E-Learning  
Used the software for: Less than 6 months

### "AirSend survey"

January 17, 2021

5.0

Pros

Great for the price and makes communication among groups very easy and simplistic to use.

Cons

Sometimes the layout of the mobile app can be confusing with where stuff is located but other than that it is great.

Review Source

JN

JAKE N.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great resource for collaboration"

June 4, 2020

5.0

This app rocks

Pros

Love the ability to share and send files with coworkers! This app is beginning to pull me from Google docs and slack slowly but surely!

Cons

Sometimes in the Android app file uploads don't complete successfully. Have to be aware of the upload status a little more than in other platforms

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Cost effective

Review Source

BN

BRANDON N.  
Student  
E-Learning  
Used the software for: Less than 6 months

### "Great organization "

November 2, 2020

5.0

Pros

Keeps all tasks organized for everyone to know what to do on daily basis.

Cons

Nothing so far. It seems user friendly and has come to great use to me.

Review Source

PKP

PAVAN KALYAN P.  
Front end developere  
Information Technology and Services  
Used the software for: I used a free trial

### "Excellenent"

July 22, 2021

5.0

Pros

software is user friendly and it seems good for all users

Cons

UI Design the UI design should be more interactive and it would be attractive.

Review Source

ND

Nhi D.  
student  
E-Learning  
Used the software for: I used a free trial

### "love it"

October 19, 2020

5.0

Pros

it' s helpful and easy to use and lets me know of my activities

Cons

it sends lots of notifications and can get pretty annoying

Review Source

CH

Christian H.  
Physical therapist assistant / Entrepreneur  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Incredible, versatile product!"

January 8, 2021

5.0

Incredible program for healthcare, business, or other groups.

Pros

I had a great experience working with this program. It’s incredible easier to use, both on the user side and administrator side and I would recommend to a friend.

Cons

The only thing that I found difficult was changing the notifications as I didn’t like how the default was to send an email for certain notifications. However, it was an incredibly easy fix.

Review Source

KS

Kenneth S.  
Owner operator  
Furniture  
Used the software for: Less than 6 months

### "So glad to have this utility for time and organization "

September 11, 2020

4.0

It's streamlined my meetings with support and helped me focus on my strong points.

Pros

Ease of use and deployment, functional for almost any business needs I've applied it to.

Cons

Nothing really falls under the dislike category.

Reason for choosing AirSend

It was recommended by a friend I trust.

Review Source

RV

Renzmark V.  
Volunteer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Decent collaboration app for groups"

January 30, 2021

4.0

Pros

There’s a lot of tabs and micromanagement that can be done when sorting chats, file uploads, notices, etc.

Cons

Different ways to customize how chats/UI can be displayed. Maybe that’s administrative access only, because I can’t find anything.

Review Source

MM

Massimo M.  
Business Consultant  
Financial Services  
Used the software for: Less than 6 months

### "Great software"

July 17, 2020

5.0

My experience with AirSend is good! It save me time

Pros

Very useful software when you collaborate on documents with 3 or more colleagues/persons. Moreover there are 100 GB free cloud space

Cons

sometimes before update it crash using window 10

Review Source

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