--- title: "NAVEX One Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NAVEX One Software - reviews, pricing plans, popular comparisons to other Compliance products and more." source_url: "https://www.capterra.com/p/20046/PolicyTech/" page_type: "product" language: "en" publication_date: "2026-11-08" --- # NAVEX One Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NAVEX One ## What is NAVEX One? PolicyTech by NAVEX is a secure, cloud-based solution. There is no technology for you to install or manage. You can focus on what is important to you ensuring that your policy and procedures are used as intended, are up-to-date, and provide compliance evidence. PolicyTech uses rules-based workflows and alerts to keep policies moving through the process, alerting compliance managers about unread policies, and reminding document owners when to update or retire policies. ## What is NAVEX One used for? [Policy Management](https://www.capterra.com/policy-management-software/)[Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 86% Neutral 7% Negative 7% Starting price $100 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NAVEX One?[Manage this product listing](https://www.g2.com/products/navex-one/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NAVEX One 4.2 (28) VS. [4.5 (580)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price $100 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (28) Ease Of Use 4.1 (139) Value For Money 3.5 (13) Value For Money 4.2 (135) Customer Service 4.2 (26) Customer Service 4.5 (139) ## NAVEX One alternatives [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (621)](https://www.capterra.com/p/121513/PowerDMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/20046/PolicyTech/alternatives/) ## FAQs about NAVEX One Overview ### Which roles and teams benefit most from PolicyTech? PolicyTech is most used by compliance, accreditation, and quality leaders who manage policy updates, regulatory requirements, and staff attestations. IT governance teams maintain controlled documentation and access, while HR and learning teams distribute employee policies and training materials. Healthcare directors and laboratory supervisors support consistent procedures and audit readiness. Answer based on 26 reviews Overview ### What company size and specific industries is PolicyTech built for? PolicyTech is designed for organizations in retail, government, pharmaceutical, energy, life sciences, banking and finance, healthcare, and manufacturing. The description does not specify a particular company size, so it appears suited to businesses across sizes that need compliance and quality management in regulated markets. Features and Usability ### What are the key features of PolicyTech? PolicyTech offers policy creation, policy library, policy management, and policy training for document and policy oversight. It also includes workflow management, approval process control, version control, electronic signature, audit trail, compliance tracking, reporting/analytics, and access controls/permissions for managing reviews, records, and regulatory requirements. Integrations ### Which third-party tools and platforms does PolicyTech integrate with? PolicyTech integrates with Microsoft SharePoint and Microsoft Word. These native connections support document management and policy editing within familiar Microsoft tools. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does PolicyTech offer? PolicyTech provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars allow guided instruction, while documentation offers written reference material and videos provide self-paced learning resources for reviewing product features and setup steps. Answer based on 3 reviews Getting Started and Support ### What customer support options does PolicyTech offer? PolicyTech provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Users describe the support team as fast, helpful, and knowledgeable, with clear follow-through on issues. Some also mention occasional glitches that take time to diagnose, but support is generally seen as responsive and courteous. Answer based on 4 reviews Ease of use ### Is PolicyTech easy to use for policy management? PolicyTech makes day-to-day policy management easy for most teams through guided document workflows, configurable templates, reminders, and multiple search options. Hospital staff and enterprise administrators find the platform approachable, but large organizations with extensive records may find reporting, workflow status tracking, and some search filters cumbersome. Answer based on 10 reviews ## Features AI summary Based on 4,313 Compliance reviews Capterra data shows that buyers of compliance software rank the following features as their top priorities: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) PolicyTech supports all three features that reviewers rate most highly: **Compliance Tracking**, **Document Management**, and **Audit Management**. Together, these capabilities help businesses monitor regulatory requirements, keep important records organized, and manage audits more efficiently, allowing teams to maintain oversight and reduce compliance risk. Document Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Access Controls/Permissions 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Reporting/Analytics 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Archiving & Retention 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Attestation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collect, track and store acknowledgements that policies have been read and understood Policy Library 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A repository of all past and existing policies NAVEX One 27 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Attestation: Collect, track and store acknowledgements that policies have been read and understood - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Document Management: Store, manage, and track all electronic documents in a centralized location - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - ISO Compliance: Guidelines set by the International Organization for Standardization - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - Policy Creation: Create new policies or alter existing policies - Policy Library: A repository of all past and existing policies - Policy Management: Create, manage, and track policies and procedures within an organization - Policy Training: Train and educate employees on existing and/or new procedures and policies - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.7 (15) 3.7 Based on 15 reviews ## Pricing Value for money 3.5 (13) Free Trial Basic $100.00 Value for money 3.5 (13) 3.5 Based on 13 reviews ## Integrations [ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (26) 4.2 Based on 26 reviews ## User reviews Overall rating 4.2 Based on 28 reviews Filter by rating Counts reflect reviews available in this feed. 5(13) 4(11) 3(2) 2(0) 1(2) Mentioned topic Recent reviews first, then most helpful Kelsey S. Executive Coordinator Used the software for: 3-5 years ### "Gets the Job Done" 4.0 May 5, 2018 Pros I wouldn't say policytech is the top notch software to house your policies, but it definitely gets the job done. It serves its purpose for our company and it is easy to run reports to see who has not completed their assignments. Cons Only complaint would be that I wish it had more features instead of just hosing our corporate policies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Stacey S. AVP IT Governance Officer Used the software for: 3-5 years ### "Streamlined Compliance and Policy Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 12, 2024 Overall, the experience has been positive with effective policy management. Pros It is a centralized repository with automated workflows, improved compliance management, provides audit trails and provides reporting and analytics. Cons The cost, ongoing maintenance and customization limitations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Captain Used the software for: 3-5 years ### "No working with Safari " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 11, 2020 Complete frustration Pros Was working beautifully until recent changes. Now it’s horrible Cons No longer compatible with Safari. Chrome doesn’t safe information for both Logins. Having to repeatedly type in my credentials is unacceptable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Cytology-Molecular Supervisor Used the software for: 3-5 years ### "Decent Policy Control Functionality" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 24, 2018 Decent product - better than the manual, Word-based version we had created ourselves, however room for improvement for streamlined functionality. Pros This product has decent policy control functionality - with some areas that could use improvement. When used as intended, it has good policy/procedure control and predictability. There needs to be some finessing of steps to get the final product to the end user for approval without so many interactions with others. Greater mid-level control, not so much administrative control. Cons When a procedure is "in progress" it is very difficult to determine who has the procedure, what has been done to it, and in which step it is. It takes a decent amount of searching to determine where everything is, in what stage, and what has been done to it. I feel like the foundation of this product needs a functionality upgrade to assist with the hundreds of procedures we need to track and keep up to date. I should be able to determine, at any time, exactly how many procedures are in which state of modification. End users do not like being hit with individual email notifications of the need to go approve final policies - functionality needs to exist where we can notify end users of bulk approvals needed. This does not appear to exist, and we currently use an internal work-around, which is time consuming. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Pt Health Services & Compliance ### "P&P Software Review" 4.0 November 24, 2013 I have recommended this company to all of the people who have been referred to me and will continue to do so as long as the product meets our needs and exceeds our expectations - which I foresee happening for a very long time. Scott Dixon in sales was wonderful to work with from the beginning and still maintains contact with us - usually once the sales dept. in a company makes the sale, they're gone. Maria Poole and Cambri Longaker in Customer Support - WOW - awesome assistance! Pros Software extremely easy to work with; company frequently upgrades technology to expand features & increase ease of use; customer support is amazing - staff respond extremely fast with accurate solutions, friendly/helpful attitude & concerned follow-up; policy review reminders help us maintain up-to-date policies for general hospital operations as well as safe/efficient patient care; email feature ensures staff awareness of & compliance with new/revised policies; there are several efficient ways to search for policies - by department, by alphabetical title listing, by their status (e.g. Draft/In Review/In Approval/Approved/Archived) or by the general "Search" option, making it very easy to find policies; policy templates can be customized to the organization's preference; company took our status as a small rural hospital under consideration & worked with us to arrive at very affordable pricing; screen-sharing for trouble-shooting & learning the software so helpful! Cons Have experienced various "glitches" in the sytem that neither our internal IT staff nor Policy Manager Support Staff can figure out - don't know whether it's stemming from the software or developing internally from our servers. These occurrences are not very frequent & do not render the software unusable, it's just somewhat of a nuisance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Improvement Specialist Used the software for: 3-5 years ### "This has been a great document management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 1, 2018 Traceability of documents and ease of looking for previous version or changes that were made. As well as electronic approvals from required people. Pros I love the traceability this software has. You can see who has reviewed approved and rejected documents along with what was said for each step of the way. It is very nice for seeing who in our department has read a given document or what previous versions looked like or were linked to other documents. This has been great to be able to show our accreditation body. Cons It can be cumbersome or clunky sometimes. As we are a large organization we have a lot of documents stored in this system as well as historical records of documents for at least 5 years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Board Member Used the software for: 3-5 years ### "Easy Quick" 4.0 May 28, 2018 Pros Love! The ability to use a single platform for document storage is fantastic. A big pet peeve of mine is usage of old outdated items that are in binders for years. This is a fantastic digital storage that we can change a document once and know it will be accessible for anyone. Also that we can filter out certain staff from certain items. Cons I wish we could add tags to documents in a different way to make them more searchable. Sometimes a document can fit in to many different departments that need access. Also, training would be a nice feature to upgrade. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Human Resources Generalist ### "PolicyTech Review" 5.0 May 4, 2012 Great product that I would recommend to any company with multiple policies and procedures. Pros PolicyTech has great features and allows us to manage over 300 policies and procedures. We are also able to house staff meeting information and maintain a record of dates read per individual for their HR record. Cons At times, the upgrades are a bit difficult to complete. Also we receive emails regarding downtime, which should only be sent to those companies PolicyTech is housing. This gets confusing when we receive them. Other than that the only negative in the software front is that the review months option has been hidden, which causes our company to miss this important step. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Global Lead, Learning & Organizational Development Used the software for: Less than 1 year ### "Good platform when you want to track compliance" 5.0 April 14, 2020 Pros Not much to say about PolicyTech, if you have a need to host policies/procedures, and want to ensure employees are reading/signing them, then it is a solid choice to go with. You can assign policies to employees, set due dates, and have the system deliver email notifications. You can also create forms, such as Conflict of Interest, which employees can use to submit free-text information. Cons As a user, I have not run into any issues using PolicyTech, as it is a pretty straightforward platform. Admins may need to ensure they consider technological capabilities when requiring signatures or other form completions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Developer Used the software for: 1-3 years ### "Zero developer support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 31, 2019 I had to call back 3 times asking this basic question, "Do you support RESTful code" They sent me information that had NOTHING to do with my question. Pros Nothing, it's a file system with workflows... any document management system could do this. Cons They do not support any custom integration.... you can't write code to extract your own information! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/20046/PolicyTech/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PowerDMS vs NAVEX One](https://www.capterra.com/compare/20046-121513/PolicyTech-vs-PowerDMS)