--- title: "Asset.Desk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Asset.Desk Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more." source_url: "https://www.capterra.com/p/200477/Asset-Desk/" page_type: "product" language: "en" --- # Asset.Desk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Asset.Desk ## What is Asset.Desk? Asset.Desk: Unified ITAM, EAM & Inventory Management Centralized management of all enterprise assets ✔ IT Asset Management (ITAM): hardware, software, cloud, mobile ✔ Enterprise Asset Management (EAM): fleet, furniture, tools, machinery ✔ Full lifecycle management: from procurement to disposal ✔ Inventory tracking via barcode/RFID & Mobile Plus App Cost control & compliance ✔ Software Asset Management (SAM) for license compliance & audit readiness ✔ Contract, warranty & maintenance tracking across all asset types ✔ Ensures GDPR compliance and data integrity Clear insights & reporting ✔ Dashboards & reports on usage, inventory levels, lifecycle status, costs & compliance ✔ Real-time asset data for informed decisions Modular, scalable & integration-ready ✔ Connects with ERP systems & Active Directory ✔ Real-time data integration with HEINZELMANN Service.Desk ✔ Supports ITSM processes: incident, change & request management Asset.Desk – Platform for IT, asset & inventory mgmt. ## What is Asset.Desk used for? [IT Asset Management](https://www.capterra.com/it-asset-management-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)[Tool Management](https://www.capterra.com/tool-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €3 Per Feature, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Asset.Desk?[Manage this product listing](https://www.g2.com/products/asset-desk-it-lifecycle-and-asset-management/claim_requests/new?auto=true) ## Asset.Desk Overview Updated September 2026 AI summary Asset.Desk supports small businesses with IT asset management, asset tracking, and fixed asset management, providing features such as barcode scanning, inventory control, incident management, and compliance tracking. It offers audit trails, lifecycle management, customizable reporting, and connects with Microsoft Entra ID for identity management. The software is available on Windows, Android, iPhone, and iPad devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Asset.Desk 4.5 (2) VS. [4.9 (493)](https://www.capterra.com/p/181954/Iru/reviews/) Starting Price €3 Per Feature, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.9 (493) Value For Money 4.5 (2) Value For Money 4.6 (482) Customer Service 5.0 (2) Customer Service 4.9 (486) ## Asset.Desk alternatives [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/) [4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/) Starting price $108.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/80853/AssetCloud/) Highest Rated [ITM IT Asset Management](https://www.capterra.com/p/148102/Asset-Management/) [5.0 (42)](https://www.capterra.com/p/148102/Asset-Management/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148102/Asset-Management/) ## FAQs about Asset.Desk Overview ### What company size and specific industries is Asset.Desk built for? Asset.Desk is designed for small and medium-sized enterprises as well as large corporations in the DACH region, and it also serves public administrations, municipalities, hospitals, and similar organizations. Features and Usability ### What are the key features of Asset.Desk? Asset.Desk offers asset tracking, fixed asset management, and IT asset tracking, plus barcoding/RFID, barcode scanning, and location tracking. It also includes asset lifecycle management, depreciation management, audit trail, compliance tracking, contract/license management, maintenance scheduling, reporting/analytics, and role-based permissions. Integrations ### Which third-party tools and platforms does Asset.Desk integrate with? Asset.Desk connects natively to Microsoft Entra ID for identity and access management. This catalog-listed integration supports user authentication and directory synchronization within a single platform. Getting Started and Support ### What training and onboarding options does Asset.Desk offer? Asset.Desk provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual step-by-step guidance for users. Getting Started and Support ### What customer support options does Asset.Desk offer? Asset.Desk provides email/help desk support, a knowledge base, phone support, and chat. Support quality feedback is not available in the catalog data, so user experience comments about response times, helpfulness, or common frustrations cannot be summarized here. ## Features AI summary Based on 2,375 IT Asset Management reviews Capterra data shows that buyers of IT Asset Management software rank the following features as their top priorities: - **Inventory Management** (**49%** of reviewers rated this feature as critical) - **Asset Tracking** (**49%**) - **Incident Management** (**48%**) Asset.Desk supports all three features that reviewers rate most highly: **Inventory Management**, **Asset Tracking**, and **Incident Management**. Together, these capabilities help businesses maintain accurate asset records, monitor equipment throughout its lifecycle, and respond to issues more efficiently, allowing teams to improve control, reduce downtime, and make better operational decisions. Inventory Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Audit Trail 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Change Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and monitor efficient handling of all changes/transitions Prioritization 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency Procurement Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Organize and manage all processes/procedures involved in purchasing goods and/or services Requisition Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Review, approve and cancel requests for goods/services to be purchased Asset.Desk 91 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Images: Store images of assets - Asset Library: Storage, organization, sharing with tagging/metadata - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Change Management: Track and monitor efficient handling of all changes/transitions - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contract/License Management: Track, store, and access client contracts or licenses - Copy Protection: License rights protection - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Email Management: Manage, store and organize emails within the system or via third-party apps - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Forecasting: Form predictions based on past and present data/trends - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - License Inventory: Manage license files and packages purchased in a centralized repository - License Tracking: Maintains a history of customer licenses - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Order Processing: Send / receive, process, and execute orders - Packaging: License bundling - Portable License: Cross platform license management - Prioritization: Arrange tasks based on the level of priority or urgency - Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Product Activation: Validation procedure for activating software license/programs - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Serial Number Tracking: Track and assign specific serial numbers to products - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Support Ticket Management: Allow customers/users to submit support queries and service requests - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trial License: Manage license during trial period while allowing use of all features - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic €3.00 Per Feature,One Time Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TK Torben K. stellv. IT-Leiter Government Administration ### "Zuverlässige Assetmanagement Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2024 Über viele Jahre bereits ein sehr guter Begleiter im IT-Bereich. Der Support ist bei Bedarf immer mit Rat und Tat zur Stelle. Pros Einfache, logische Handhabung. Das Produkt wird kontinuierlich weiter entwickelt. Cons Eine gehostete Version steht derzeit noch nicht zur Verfügung, soll aber kommen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MU Markus U. IT-Manager Construction ### "Deutsches Inventarisierungstool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2022 wir sind sehr zufrieden Pros Die einfache Implementierung. Der automatische Asset Scan (platformübergreifend) Cons Kleinikeiten können immer verbessert werden. Der Support hat dafür immer ein offenes Ohr. Reasons for choosing Asset.Desk Weil ich AssetDesk von meinem alten Arbeitgeber kenne. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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