# Mirro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Mirro the right Employee Recognition solution for you? Explore 152 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/200484/Mirro/reviews --- Mirro 4.7 (152) [View alternatives](https://www.capterra.com/p/200484/Mirro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Mirro Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews WC Winnie C Office ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “The platform made it easy to connect with my team.“ March 21, 2025 Elena P Agile CoachInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Nothing specific; maybe regarding the "Dark mode" option, which when applied does not seem to be that user friendly considering the platform's font (all that is not bold gets harder to read/follow).“ March 5, 2024 DV Delia V Head of Customer SuccessReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “With its features: bringing the team together in providing feedback, recognizing and giving credit to each other for their impact on the business; allowing the HR team to manage some of their administrative tasks; this tool is a must have for every business.“ January 30, 2023 SA Smriti A TreasurerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Initially when we started using this application it was difficult for me to navigate across different sections.“ March 30, 2024 AN Andreea N HR Admin SpecialistCapital Markets, 201 - 500 employeesUsed the software for: 1-2 years. “What I like most is that we can provide timely and meaningful feedback to your colleagues and formally recognize your work environment, culture, teamwork, and contribution to performance.“ January 19, 2023 MN Marinela N Junior Account ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: Less than 6 months. “It is harder to clarify the element of vacations, because different companies have different ocazions for which they offers vacation days and if the program they use is different than the one in mirro, there can be errors in loading these days dirrectly in a database.“ November 15, 2022 SA Smriti A TreasurerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “I really like its Kudos feature allowing for a positive work environments within the office.“ March 30, 2024 Ioana G Senior Product ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “not very straightforward approach to OKRs and team goals setup.“ March 5, 2024 ## Showing most helpful reviews Showing 1-25 of 152 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Emilia J. CEO Design Used the software for: 1-2 years ### "Ideal for remote creative teams" November 17, 2020 5.0 I now have a better overview of everything, including the team’s mood. Mirro helped me switch gears and notice when we need to plan a hackathon or a trip to the Carpathian Mountains for inspiration. Pros I love the feedback functionality, I see it as the core of the app. Creative people always want to express themselves in any way, shape, or form so providing them with a tool for feedback, suggestions, and praise turned out to be a total game-changer. Cons It is a very complex app, it takes some time to get used to all the functionality, but the usability is good, you will get there soon. Review Source Response from Zitec June 4, 2021 Hi Emilia, thank you for your review! We're happy to hear that Mirro is helping you and your team stay aligned. Keep up the great work! Lidia Cristina B. Content Manager Marketing and Advertising Used the software for: 6-12 months ### "Above all, Mirro helps us keep connected " May 7, 2021 5.0 Mirro helps us be more organised and more connected in a remote environment. Pros I love the Kudos feature. It really helps create a more cohesive team spirit when working remote. I also like the interface and how easy it is for me to manage my team's vacation days and cross compare to all the members of the organisation. Cons I would like to have more options when it comes to evaluations. An option for tables or something more number-friendly would be great. Review Source Response from Zitec June 3, 2021 Hi Lidia, thank you for your review. We're so glad to hear about the meaningful experiences Mirro has created for you - and what we can do to deliver even more meaning. Your suggestions are much appreciated and we'll take them into consideration while developing the next iteration for performance reviews - we'll be talking a lot more about that this summer. So stay tuned, we may surprise you. :) AA Alexandru A. UX Designer Outsourcing/Offshoring Used the software for: Less than 6 months ### "Pretty good but still needs some work" May 20, 2021 3.0 I think it's definetly an upgrade over previous systems we've used in our company and I actually like it. Pros It offers most of the features our company needs. The public Timeline is a really good ideaa along with the kudos system. Cons It takes a while to get acustomed to all the features mirro has to offer, and the onboarding flow is easily skipable by mistake. There are other problems like text info sometimes not being clear enough but I'm sure they will fix those with time. Review Source Response from Zitec June 3, 2021 Hi Alexandru, cheers for this awesome review! And cheers times two for taking the time to also share your bright ideas on how we can make Mirro better. Should you need any details about Mirro's "hows" and "whys", drop us a line at support@mirro.io. We'd be happy to share two 10-minutes reads to get you going: "User's journey" and "First time Mirro manager" Bogdan Cristi P. Delivery Manager Information Technology and Services Used the software for: 6-12 months ### "A very useful product" May 7, 2021 4.0 Pros \- Easy to use - Multiple onboarding opportunities - A lot of functionalities offered even on the template generation of documents Cons \-The fact that you can not manage the worked hours of the colleagues I manage Review Source Response from Zitec June 3, 2021 Hi Bogdan, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, we've seen this input from some of your colleagues as well. Diana M. Sr. Customer Care Manager Information Technology and Services Used the software for: 1-2 years ### "Love it" May 7, 2021 5.0 Pros Easy to use, lots of personalised features and nice celebrating messages. Cons Nothing to add here, it has all I need for my area Review Source Response from Zitec June 4, 2021 Hi Diana, cheers for the review! We are very glad to hear that you enjoy using Mirro. Keep up the great work! Doménica R. Talent Marketing and Advertising Used the software for: Less than 6 months ### "Its Mirro Time!" July 14, 2020 5.0 Pros Mirro friendly system has been well received by our employees in Germany, Ecuador, Portugal, France and Brazil. We are now more connected and attentive to all the needs of our employees in request of vacations, medical leaves and work away in the same platform. Is very useful for the simplicity of the procedures that saves time in HR as a great ally. All of this is possible because of their excelent Custumer Experience Team always willing to resolve all our doubts coupling our schedules to get the best performance. Cons I would like to see full performance of the app after the updates. Review Source Response from Zitec June 4, 2021 Hi Domenica! Kudos to you for taking the time to leave this review, we really appreciate it. We're happy to hear that Mirro helps support your team, keep up the great work! Alexandru S. Software Developer Computer Software Used the software for: Less than 6 months ### "Nice to have tool" May 25, 2021 4.0 Pros \- You can have a better view of the organization chart - It's easier to manage holidays and flexi time - It's nice that you can give/receive feedback in an organized environment and the kudos feature can be very beneficial for all the employees Cons The feedback request pages, both "FOR ME" and "FROM ME", are hard to be used because you can't open the "Perspective" in another tab. If you just click on the button, when you go back, the context is lost and the filters should be set again, which can be annoying sometimes. Review Source Response from Zitec June 3, 2021 Hi Alexandru, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. Your idea is going directly to our improvements list, so keep a close eye on us. Theodor I. Software Developer Information Technology and Services Used the software for: Less than 6 months ### "Honest review" May 7, 2021 5.0 My overall experience with Mirro was a very good one, I managed to ask for feedback and receive it anytime I wanted. Pros I love Mirro because it allows us to keep track of our holiday days and see when our colleagues are off. It is also synchronized with Teams, so those will be automatically added to our calendar. Cons I don't think there is something that should be changed about Mirro. Tho, it would be nice to add more reactions (e.g. love, haha, angry), as Facebook has :D Review Source Response from Zitec June 3, 2021 Hi Theodor, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, so keep a close eye on us. Cristina F. Product marketing manager Information Technology and Services Used the software for: 1-2 years ### "Great tool for your team" May 7, 2021 5.0 Pros I like the way we interact as a team, supporting each other, but also having fun when someone celebrates something. I also like the transparency of the days off that each colleague has Cons There is nothing I dislike about this software Review Source Response from Zitec June 3, 2021 Hi Cristina! Kudos to you for taking the time to leave this review, we really appreciate it. We're happy to hear that Mirro helps support your team, keep up the great work! Andrei V. Technology Talent Sourcer Human Resources Used the software for: Less than 6 months ### "Mirro Review" May 7, 2021 5.0 Pros I like the fact that I can check the number of my vacation days, the fact the I can congratulate my collegues for their results. Cons I don't see any missed feature. I like this product. Review Source Response from Zitec June 4, 2021 Hi Andrei, cheers for the review! We are very glad to hear that Mirro helps make your admin processes easier. Thank you for being awesome! OLR Oana Laura R. Ux designer Apparel & Fashion Used the software for: 1-2 years ### "Easy and fun to use" March 1, 2024 5.0 It’s a good experience, gives me the exact information i need, without having to dig too deep. Pros I love the simple interface and how intuitive everything is. I didn’t need an onboarding to start using it. It gives a holistic overview on what’s happening in the company and it’s a fun way to know your colleagues when you’re new, to give and receive recognition. Small things like social media type of interactions makes Mirro a tool that incentivizes employees to perform tasks that otherwise would be considered “chores”. I like the ease of use and clear way of displaying information, clean design and logical flows from an UX perspective. Cons The fact that upon logging in, even if i tick the “Remember me” check box, I always have to type my email. Seems like a bug, so it’s not that bad, but slightly frustrating to have a feature that doesn’t work. Review Source Response from Zitec March 15, 2024 Hey, Oana, We really appreciate your feedback. Our entire team enjoyed hearing you have such a great experience with us and that you now find the "chores tasks" more attractive. We will investigate the situation encountered with the Remember Me option. To make sure we can contact you to let you know the status, please open a ticket to support@mirro.io Warm regards, Mirro team LD Loredana D. HR Coordinator Public Relations and Communications Used the software for: 2+ years ### "You rock!" September 13, 2023 5.0 Pros Performance management and reports, and also I love the relationship with the supplier Cons Rigidity for vacay types, and I don't like that it doesn't have recruitment support. Also Mirro didn't cover ITM mandatory stuff like attendance sheet. Reason for choosing Mirro friendly for performance management and people that work for Mirro are solution oriented. Special Lavinia and Bogdan Review Source AC Andreia C. HR Manager Marketing and Advertising Used the software for: 1-2 years ### "Dare for more!" May 11, 2021 5.0 Three big problems have been solved: - clarity on the area of personal objectives; - clarity on the leave & attendance area. People used to send weekly questions to HR about the situation of the days off (paid vacation). - we've encouraged the provision of feedback (Kudos) Pros Clarity provided by the Leave & Attendance section! Cons Salary section should be customized according to fixed salaries and the frequency of bonuses. Reason for choosing Mirro Design, functionalities and exceptional support area! Review Source Response from Zitec June 3, 2021 Hi Andreia, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, so keep a close eye on us. iI iuliana I. UX designer Computer Software Used the software for: 1-2 years ### "Overall UX flow" March 19, 2024 4.0 My overall experience with Mirro has been great so far. I'm in love with the activity feed and it makes the colleagues interact and engage a lot which is amazing. Huge fan of the gifs and emoji reactions Pros Feedback requests and giving feedback. The flow is really intuitive and easy to complete. Cons PTO/Holidays section. The top section for some reason is not clear enough. Too many cards with numbers and they are not clear from the first glance. I still need to read each one of them to get to " how many days do I have left in this year" Review Source ST Silvia T. Agile Coach Information Technology and Services Used the software for: 6-12 months ### "Mirro is not just a payroll tool but keeping your team engaged and" May 8, 2021 5.0 As an Agile coach is important to celebrate wins around my teams and show them appreciation. Is amazing to see how the people are using the kudos feature in mirro to thank their colleagues for different interactions. Easy to manage leave requests from email wherever I am, also from my mobile device Pros Is not just a tool where I go when I have to make a leave request. The news feed where we have the activity news, kudos and feedback is amazing and keep people connected in a positive vibe. I feel very useful about the okrs feature and the performance tool feature. Cons Very confusing to find the leave requests I approved, when someone in my team for whom I manage the leave requests. Also, in my leave requests sometimes is hard to understand how many days I have left ( the days related to the months worked in the year could be a smaller information, not the first I see there) Review Source Response from Zitec June 3, 2021 Hi Silvia, thank you for your review - it lets us know we're on the right track. Our goal is to keep making Mirro better and better and we'll carefully consider the suggestions you've laid out. NE Noe E. Operations Manager Education Management Used the software for: 6-12 months ### "Experience " February 5, 2024 5.0 My over experience with Mirro is amazing. Tracking your performance year to date is awesome. Being able to track my performance by category. Giveback feedback to colleagues is great and simple. Plus, its affordable. Pros Mirro allows you to track your performance. Review and edits objectives. Receive supervisor feedback and also input feedback. It really helps me keep my goals on track. I love you can give feedback on other employees. Cons There is nothing I don't like about it. Review Source VS Vlad S. SEO Online Media Used the software for: 2+ years ### "A good product for companies, but also for employees" May 7, 2021 5.0 Pros The easy evidence of the vacation days. So is great also for employer and also for employee. Cons Everything is great. No need to make improvements, at least from my P.O.V. Review Source Response from Zitec June 4, 2021 Hi Vlad, cheers for the review! We are very glad to hear that Mirro helps make your admin processes easier. Thank you for being awesome! MB Marian B. Head of Data Retail Used the software for: 2+ years ### "useful tool for team members" May 7, 2021 5.0 Pros you can easily see the colleagues statuses, their achievements and you can sync with their calendar Cons a bit difficult to browse in but great features Review Source Response from Zitec June 4, 2021 Hi Marian, thank you for your review! We're happy to hear that Mirro is helping you and your team stay aligned. Keep up the great work! AP Andrei P. Product Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Team management with a twist ;)" May 7, 2021 5.0 Easy to use, friendly UI / UX. Modern team management and employee engagement tool. Pros Intuitive design, easy to use overall. Easily track performance, request documents from HR, great bundle! Cons Would be great if Mirro had a mobile app version. Review Source Response from Zitec June 3, 2021 Hi Andrei, thank you for your review - it lets us know we're on the right track. Our goal is to keep making Mirro better and better. Regarding your feedback, please try saving the page on the home screen, it is a PWA and you'll be able to open it browser-based directly from your phone's main screen. Drop us a line for more details, at support@mirro.io cH catalina H. Senior Financial Customer Adviser Banking Used the software for: 1-2 years ### "MIRRO- A FRIENDLY SOFTWARE" May 7, 2021 5.0 I have in one place everything I need to organize my activity Pros it is easy to use and helps me organize myself much better! Cons it's enough for me in this form, I don't know what can be improved Review Source Response from Zitec June 3, 2021 Hi Catalina, cheers for the review! We are very glad to hear that Mirro helps you stay organized. Thank you for being awesome! FD Farcas D. Tech Lead Outsourcing/Offshoring Used the software for: 1-2 years ### "Great Experience" November 18, 2023 5.0 Pros The user interface is top notch - very easy to use! Cons Nothing to complain about yet - seems great Review Source RC Raluca C. Senior performance marketing Marketing and Advertising Used the software for: 1-2 years ### "Easy to use " May 7, 2021 5.0 Pros It's perfect: easy to use, friendly and cool Cons It's ok for the moment. I don't have nothing bad to say Review Source Response from Zitec June 4, 2021 Hi Raluca, cheers for the review! We are very glad to hear that you enjoy using Mirro. Keep up the great work! AJ Alex J. Sales Manager Information Technology and Services Used the software for: 6-12 months ### "The best organizational software" May 7, 2021 5.0 Pros It's like an internal social network. It's great that it has the feature to give kudos and appreciate the help of your colleagues Cons There were 2 or 3 situations when the platform had some glitches, but the customer support team is great and solved the issues pretty fast. Review Source Response from Zitec June 4, 2021 Hi Alex! Kudos to you for taking the time to leave this review, we really appreciate it. We're happy to hear that Mirro helps support your team, keep up the great work! MS Madalina S. Senior Customer Relationship Agent Retail Used the software for: 6-12 months ### "Mirro is awesome" May 17, 2021 5.0 Pros Mirro has a user friendly interface and the social media platform vibe where you can see what other people in your organization post and how you can react is a big plus for me. It's also easy to request days off and see which of my team members are off for the day so no topic is left uncovered especially when working form home. Cons Improvements can be made to facilitate editing your personal information or the information that is visible to other members in the organization Review Source Response from Zitec June 3, 2021 Hi Madalina, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, so keep a close eye on us. UL Udrescu L. Regional Manager Marketing and Advertising Used the software for: Less than 6 months ### "Mirro help companies" November 14, 2022 5.0 Pros I really like the interaction with my work colleagues. The fact that we can see documents and provide feedback to improve the activity is a beneficial thing. Cons At the moment everything is ok. I have not encountered any unpleasant situations on this platform. Review Source Similar Products Featured ## Related categories [OKR](https://www.capterra.com/okr-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.