--- title: "Mirro Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Mirro the right Employee Recognition solution for you? Explore 152 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/200484/Mirro/reviews/" page_type: "reviews" language: "en" --- Mirro 4.7 (152) [View alternatives](https://www.capterra.com/p/200484/Mirro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Mirro Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews WC Winnie C Office ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “The platform made it easy to connect with my team.“ March 21, 2025 Elena P Agile CoachInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Nothing specific; maybe regarding the "Dark mode" option, which when applied does not seem to be that user friendly considering the platform's font (all that is not bold gets harder to read/follow).“ March 5, 2024 DV Delia V Head of Customer SuccessReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “With its features: bringing the team together in providing feedback, recognizing and giving credit to each other for their impact on the business; allowing the HR team to manage some of their administrative tasks; this tool is a must have for every business.“ January 30, 2023 SA Smriti A TreasurerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Initially when we started using this application it was difficult for me to navigate across different sections.“ March 30, 2024 AN Andreea N HR Admin SpecialistCapital Markets, 201 - 500 employeesUsed the software for: 1-2 years. “What I like most is that we can provide timely and meaningful feedback to your colleagues and formally recognize your work environment, culture, teamwork, and contribution to performance.“ January 19, 2023 MN Marinela N Junior Account ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: Less than 6 months. “It is harder to clarify the element of vacations, because different companies have different ocazions for which they offers vacation days and if the program they use is different than the one in mirro, there can be errors in loading these days dirrectly in a database.“ November 15, 2022 SA Smriti A TreasurerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “I really like its Kudos feature allowing for a positive work environments within the office.“ March 30, 2024 Ioana G Senior Product ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “not very straightforward approach to OKRs and team goals setup.“ March 5, 2024 ## Showing most helpful reviews Showing 1-25 of 152 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Diana M. Sr. Customer Care Manager Information Technology and Services Used the software for: 1-2 years ### "Love it" May 7, 2021 5.0 Pros Easy to use, lots of personalised features and nice celebrating messages. Cons Nothing to add here, it has all I need for my area Review Source Response from Zitec June 4, 2021 Hi Diana, cheers for the review! We are very glad to hear that you enjoy using Mirro. Keep up the great work! VR Verified Reviewer Senior Product Manager Information Technology and Services Used the software for: 1-2 years ### "Great team management software" March 5, 2024 5.0 Pros Easy to use, I have all my employee information in one place, I don't have to ask someone how many vacation days I have or which team does a person belong to. Cons not very straightforward approach to OKRs and team goals setup. Review Source AA Alexandru A. UX Designer Outsourcing/Offshoring Used the software for: Less than 6 months ### "Pretty good but still needs some work" May 20, 2021 3.0 I think it's definetly an upgrade over previous systems we've used in our company and I actually like it. Pros It offers most of the features our company needs. The public Timeline is a really good ideaa along with the kudos system. Cons It takes a while to get acustomed to all the features mirro has to offer, and the onboarding flow is easily skipable by mistake. There are other problems like text info sometimes not being clear enough but I'm sure they will fix those with time. Review Source Response from Zitec June 3, 2021 Hi Alexandru, cheers for this awesome review! And cheers times two for taking the time to also share your bright ideas on how we can make Mirro better. Should you need any details about Mirro's "hows" and "whys", drop us a line at support@mirro.io. We'd be happy to share two 10-minutes reads to get you going: "User's journey" and "First time Mirro manager" VR Verified Reviewer infrastructure manager Financial Services Used the software for: 2+ years ### "Agibank" October 25, 2023 5.0 Pros ease of use and flexibility of changes in application design Cons I use integrations less because they are not intuitive Review Source Doménica R. Talent Marketing and Advertising Used the software for: Less than 6 months ### "Its Mirro Time!" July 14, 2020 5.0 Pros Mirro friendly system has been well received by our employees in Germany, Ecuador, Portugal, France and Brazil. We are now more connected and attentive to all the needs of our employees in request of vacations, medical leaves and work away in the same platform. Is very useful for the simplicity of the procedures that saves time in HR as a great ally. All of this is possible because of their excelent Custumer Experience Team always willing to resolve all our doubts coupling our schedules to get the best performance. Cons I would like to see full performance of the app after the updates. Review Source Response from Zitec June 4, 2021 Hi Domenica! Kudos to you for taking the time to leave this review, we really appreciate it. We're happy to hear that Mirro helps support your team, keep up the great work! Alexandru S. Software Developer Computer Software Used the software for: Less than 6 months ### "Nice to have tool" May 25, 2021 4.0 Pros \- You can have a better view of the organization chart - It's easier to manage holidays and flexi time - It's nice that you can give/receive feedback in an organized environment and the kudos feature can be very beneficial for all the employees Cons The feedback request pages, both "FOR ME" and "FROM ME", are hard to be used because you can't open the "Perspective" in another tab. If you just click on the button, when you go back, the context is lost and the filters should be set again, which can be annoying sometimes. Review Source Response from Zitec June 3, 2021 Hi Alexandru, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. Your idea is going directly to our improvements list, so keep a close eye on us. Theodor I. Software Developer Information Technology and Services Used the software for: Less than 6 months ### "Honest review" May 7, 2021 5.0 My overall experience with Mirro was a very good one, I managed to ask for feedback and receive it anytime I wanted. Pros I love Mirro because it allows us to keep track of our holiday days and see when our colleagues are off. It is also synchronized with Teams, so those will be automatically added to our calendar. Cons I don't think there is something that should be changed about Mirro. Tho, it would be nice to add more reactions (e.g. love, haha, angry), as Facebook has :D Review Source Response from Zitec June 3, 2021 Hi Theodor, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, so keep a close eye on us. Cristina F. Product marketing manager Information Technology and Services Used the software for: 1-2 years ### "Great tool for your team" May 7, 2021 5.0 Pros I like the way we interact as a team, supporting each other, but also having fun when someone celebrates something. I also like the transparency of the days off that each colleague has Cons There is nothing I dislike about this software Review Source Response from Zitec June 3, 2021 Hi Cristina! Kudos to you for taking the time to leave this review, we really appreciate it. We're happy to hear that Mirro helps support your team, keep up the great work! Andrei V. Technology Talent Sourcer Human Resources Used the software for: Less than 6 months ### "Mirro Review" May 7, 2021 5.0 Pros I like the fact that I can check the number of my vacation days, the fact the I can congratulate my collegues for their results. Cons I don't see any missed feature. I like this product. Review Source Response from Zitec June 4, 2021 Hi Andrei, cheers for the review! We are very glad to hear that Mirro helps make your admin processes easier. Thank you for being awesome! Cristina N B. Performance Specialist Marketing and Advertising Used the software for: 6-12 months ### "Easy to use | Playful | Colourful" May 7, 2021 5.0 Pros A great way to stay in touch with your remote team. It is helping us to don't forget to say Kudos to the teammates and to ask for help when we are not in the office. User-friendly, easy to use, easy to find info and a great way to see them through the multitude of emoji / badges choices. Cons I wasn't part of the integration team, but I remember that our HR Manager was very happy about the choice and very fast she introduced us the new people management tool and also the diagrams in real time tool. Review Source Response from Zitec June 4, 2021 Hi Cristina, thank you for your review! We're happy to hear that Mirro is helping you and your team stay aligned. Keep up the great work! CN Cristiana N. Student Advisor Education Management Used the software for: 6-12 months ### "Mirro Review" May 7, 2021 4.0 I feel better because I can track myself monthly and I can see my journey. I feel that I belong to the organization and I can work hard to improve each month. Pros I like the fact that I can see which colleagues are on vacation and the fact that I can see their birthdays. I like the fact that we can offer Kudos for a better day or for a successful company, this aspect motivates us a lot. I appreciate the fact that I can set my own goals, I can pursue them, but I can also set goals in my team. I can have an overview of the organization through teams and departments. I can ask for feedback and track my performance history. We can add comments and can interact through emojis with colleagues. It's easy to browse in the app, I like the menu and it has nice visual features. Cons Honestly, I don't think I have something that I like least. I enjoy using the application, especially because I can use it on my laptop or my phone. Review Source Response from Zitec June 4, 2021 Hi Cristiana, thank you for your review! We're happy to hear that Mirro is helping you and your team stay aligned. Keep up the great work! DV Delia V. Head of Customer Success Real Estate Used the software for: 1-2 years ### "The tool you need for the Employee Performance" January 30, 2023 5.0 With its features: bringing the team together in providing feedback, recognizing and giving credit to each other for their impact on the business; allowing the HR team to manage some of their administrative tasks; this tool is a must have for every business. Pros The product is intuitive, user-friendly, it brings a positive impact to the idea of congratulating your colleagues for their contribution & efforts. I like the 'Give Kudos' feature the most. Cons Nothing I could think of - I really enjoy using the tool. Review Source AS Andrei S. Software Engineer Outsourcing/Offshoring Used the software for: Less than 6 months ### "Mirro review" May 14, 2021 5.0 It's way way better than other products of the kind that we've used in the past. It has a straightforward interface and it's relatively easy to use. Pros Well - I really enjoy the fact that I can request feedback. It would, however, be more useful to actually get a follow up on those items - because I think they can easily be ignored atm. Cons I don't really appreciate the phrasing, to be honest. It just seem sort of like a kid that's trying too hard. Switched from [Zoho People](https://www.capterra.com/p/110931/Zoho-People/) It wasn't the easiest software to use. Review Source Response from Zitec June 3, 2021 Thanks for the review, Andrei! We're looking into phrasing constantly, so it would be super-helpful of you to point out certain examples at support@mirro.io. We'll get right on fixing the messages ED Eduard D. Software Developer Internet Used the software for: Less than 6 months ### "Great job in covering essentials" May 7, 2021 5.0 Feedbacks and leave requests are easier to do. Pros Keeping all work-related enquiries/documents under a single roof is a step forward in diminishing the time spent doing old style paperwork. I've mostly used feedback and leave request systems, never had a problem in understanding how they work, very intuitive designing overall. Cons Activity feed being spamed with work anniversaries of 7 days / 42 etc. Not sure if it's customisable by admins, in my opinion the minimum should be 3 months. Would love the ability to book half-a-day off. Review Source Response from Zitec June 3, 2021 Hi Eduard, thank you for your review. We're so glad to hear about the meaningful experiences Mirro has created for you - and what we can do to deliver even more meaning. Your suggestions are much appreciated and we'll take them into consideration. So stay tuned, we may surprise you. :) AC Alexandru C. Team Leader Computer Software Used the software for: 6-12 months ### "Perspective from a new user" May 7, 2021 4.0 A good experience, a lot of useful functions that if not used, would slow down the rate of work significantly and make it hard to track all the employees, especially when the people are working from home. Pros Very helpful functions to organise documents, overtime, leave days, punch in/out for remote work. Additionally, the performance reviews of the employees is easy to use and easy to organize the information. Cons The fact that all documents are uploaded in a single place makes them hard to find sometimes. Review Source Response from Zitec June 3, 2021 Hi Alexandru, thank you for your review - it lets us know we're on the right track. Our goal is to keep making Mirro better and better and we'll carefully consider the suggestions you've laid out. AR Alina R. Agile Coach Information Technology and Services Used the software for: 6-12 months ### "Good product " May 14, 2021 4.0 Pros The feedback and performace review features, holiday requests, flexi time requests Cons The are where you define the teams/departments - it should provide more flexibility as there are companies that are organized different than the "traditional" way Also it should start taking into account that there are a lot of companies that switched to WFH completely. Review Source Response from Zitec June 3, 2021 Hi Alina, thanks so much for taking the time to leave this nice review! We're trying to accommodate as many company structures as possible and will make sure that some restrictions will be lifted in upcoming releases. Cool tip: some companies use the actual Work Away feature to highlight when people are coming to the office, by just adding a new rule - dashboards included :D AT Adrian T. Engineering Manager Consumer Goods Used the software for: 1-2 years ### "A tool that fulfills it’s purpose" March 5, 2024 4.0 Pros Using it to see anyversaries and to manage days off Cons Haven’t use it for performance tracking yet or social - not necessary not good, just didn’t gave the oportunity Review Source AC Anca C. Jr PR Specialist Public Relations and Communications Used the software for: 6-12 months ### "My colleague Mirro" May 7, 2021 5.0 It is one of us. It keeps track of my spare time, and gives me heads up whenever needed, so... very human like. A human that cares about my well being but also my productivity at work. Pros Its user friendly appeareance and ease of use. Cons I could not say I thought about something missing. Maybe, a designated window where you can write your notes and then export them like files. Like, beside the long term objectives, some short-term TO DO’s. Review Source Response from Zitec June 3, 2021 Hi Anca, thank you for your review. We're so glad to hear about the meaningful experiences Mirro has created for you - and what we can do to deliver even more meaning. Your suggestions are much appreciated and we'll take them into consideration. So stay tuned, we may surprise you. :) AN Alexandra N. Director comercial Information Technology and Services Used the software for: 1-2 years ### "Easy to use and well-built " May 7, 2021 5.0 So far a pleasant experience that has made my job easier Pros Easy to use and new things always come. Cons I haven't found anything Yet that I don't like. Review Source Response from Zitec June 4, 2021 Hi Alexandra, cheers for the review! We are very glad to hear that you enjoy using Mirro. Keep up the great work! CB Chris B. Hr compliance coordinator Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Mirro" May 31, 2023 4.0 Pros Easy program to use with non computer savvy employees Cons Explaining how to use it, to older employees Review Source RF Raluca F. Marketing Coordinator Health, Wellness and Fitness Used the software for: 6-12 months ### "Of course I like Mirro, it helps me get my vacation days." May 7, 2021 5.0 Pros \* The design: is super friendly and it has a funny touch. It makes me feel good when I access the platform \* It is helpful: I can easily choose my vacation days and have have an OK from my boss in a very short time Cons \* I'm not sure if it is connected to my Google Calendar. It would be great to be that way \* Sometimes, I just cannot find where I can choose my vacation days. I don't use Mirro that much, I just use it when I want to get my vacation days and sometimes I just have to look for the section that I need more than I would like to. Maybe it would be helpful to have a shortcut or a "recently used feature" button. Review Source Response from Zitec June 3, 2021 Hi Raluca, thank you for your review. We're so glad to hear about the meaningful experiences Mirro has created for you - and what we can do to deliver even more meaning. Your suggestions are much appreciated and we'll take them into consideration. So stay tuned, we may surprise you. :) DT Daniela T. Account executive Information Technology and Services Used the software for: 6-12 months ### "Sales agent review " May 7, 2021 5.0 Pros I like it because i have my entire work Cons The timekeeping program sometimes closes Review Source Response from Zitec June 3, 2021 Hi Daniela, thank you for your review - it lets us know we're on the right track. Our goal is to keep making Mirro better and better and we'll carefully consider the suggestions you've laid out. RV Ruxandra V. Recruiter Marketing and Advertising Used the software for: Less than 6 months ### "Best App " November 15, 2022 5.0 Its a great experience overall, i love this app. Pros our colleagues all around the country can be introduced thru the app sending Kudos is a great idea for recognition and offering a positive feedback to increase self worth of employees Cons So far i don't have any cons for this app Review Source OS Ovidiu S. Frontend Developer Information Technology and Services Used the software for: Less than 6 months ### "Mirro is a perfect tool for teams that are working remotely" May 14, 2021 5.0 It has made life easier than before my company used it, which is always a good thing. Pros I like the fact that it makes it easier to track/request your days off/flexi time, removes all the hassle of scheduling your vacation, you can see in the calendar when your colleagues have scheduled theirs. The performance review is also a great tool to track your progress, and get feedback from the people you work with. Another awesome thing is that you can see how your organization is structured in different departments and teams, especially for new people, making their onboarding easier. Cons I feel like the UI is sometimes overly complicated, I think it should be a bit more streamlined in further iterations. Also it feels laggy in some sections. Also I am not a big fan of the social media aspect of it, but that's just personal preference. Review Source Response from Zitec June 3, 2021 Thanks for sharing your thoughts with us, Ovidiu! Your feedback helps us grow. Let's make a deal and hear from each other when we'll soon launch our new OKRs interface, later this month. Bet there's some things you'll like about the approach there :) FN Florentina N. Finance Manager Real Estate Used the software for: 1-2 years ### "Very satisfied with the application" May 7, 2021 5.0 Regarding the problems solved, I can say that it helps me to manage the timesheets for calculating the monthly salaries. Pros Most of all I like the ease with which users can access the application and the fact that everything is intuitive. Cons For now I think that the soft is performing very well, and also the implementation was very easy. Review Source Response from Zitec June 4, 2021 Hi Florentina, cheers for the review! We are very glad to hear that you enjoy using Mirro. Keep up the great work! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.