# Page 2 | Mirro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Mirro the right Employee Recognition solution for you? Explore 152 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/200484/Mirro/reviews --- Mirro 4.7 (152) [View alternatives](https://www.capterra.com/p/200484/Mirro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Mirro ## Showing most helpful reviews Showing 26-50 of 152 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WC Winnie C. Office Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Collaboration at it's best" March 21, 2025 5.0 Overall my experience with Mirro was very favorable. It was very easy to use. Pros The platform made it easy to connect with my team. Cons There was nothing that I didn't like about it. Review Source NC Nic C. Product Owner Insurance Used the software for: Less than 6 months ### "Product Owner" April 16, 2025 5.0 Overall, user friendly and a great collaboration tool. Easy to navigate with very little instruction. Pros User friendly way for our team to have a Retro discussion. Allows us to add graphics, notes, and etc. Helps prevent the same stale conversation over and over. Cons When I receive an email about an update, clicking the link doesn't take me directly to the updated item. Review Source AM Ardila M. Accountant Professional Training & Coaching Used the software for: 1-2 years ### "A Great Performance Management Software For Business " August 27, 2024 5.0 Pros When it comes to performance management, Mirro offers the best features. Despite being well equipped, using and understanding Mirro is easy and it comes at an amazing cost. Cons So far so good with Mirro. It has been effective. Review Source AP Ana-Maria P. Human Resources Operations Manager Computer Software Used the software for: 2+ years ### "Congrats for the good work!" March 5, 2024 5.0 I am happy using Mirro, it is a great help for my daily activities. Pros The user interface, the access granted for users, the exports, database, attendance records, employee management, feedback area, OKRs. Cons The latest changes on uploading docs (as HR) for employees. Please bring back the old bulk upload! Reason for choosing Mirro We liked the functionalities and the sales process :) Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Needed a more friendly platform with more functions on employee interactions. Review Source AZ Anca Z. HR Manager Information Technology and Services Used the software for: 6-12 months ### "The friendliest app ever!" May 7, 2021 4.0 I love this app, and I also like how fast your team answers when we have a problem we need to fix. Kudos for that! Pros The design is the best! It's very friendly and colorful, it keeps you in a good mood, and it's making me want to spend more time on the app! Another amazing thing is the fact that we can give each other kudos and feedback, it's very easy to use, and keeps the team engaged. A big plus for the GIFs, we use them all the time in the comment section! Cons As an admin, I feel like there is room for improvement in the next areas: - export payroll: the excel is great and it has a lot of useful information, but after I download it I have to manually make room to see the names or the days that our colleagues had paid vacation. I am mentioning this because Mirro got us used to a cute and cozy design, and when you download the export, it kinda lowers expectations. - some functionalities are a bit complicated to use: for example, as an admin, if I want to add extra free days, I have to make a lot of steps to make that happen. It would help if I could to that by 2 steps, 2 buttons. - also as an admin, I feel like it would be great to have a better view on the people who took the day off. Right now I have to check it, but maybe if there was a calendar on the right with the names of the people who have the day of, it would be great. - Kudos: this is the best feature, and we like to implement it more within the company, so it would help if we would have a database with specific numbers and dates for the Kudos given/received. Review Source Response from Zitec June 3, 2021 Hi Anca, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, so keep a close eye on us. Marcela F. Office Manager Information Technology and Services Used the software for: 6-12 months ### "Handy and helpfull...great tool for users and admins" January 30, 2023 5.0 Time saving and efficiency in providing the right feedbacks. Giving the chance to everybody to express their thanks and appreciation, via Kudos, towards their colleagues is a great plus and deffinetely a motivating tool. I really love all the features...and really hope we get to use it 100% in the near future. Pros It was a great asset to our company. After the first presentation I really loved the openness to solve any situation adapted to our profile. The fact that you see a company so flexible and willing to adapt to our needs was a big plus. The platform covers mostly everything related to personnel management for our head quarters and also for the other subsidiaries, which is so great for us. We are a big team...all togheter on Mirro, no matter what country we work from. Cons We had some aspects that needed improvement in the begining ...but they were solved very quickly. Review Source Ana D. Managing Director Staffing and Recruiting Used the software for: 1-2 years ### "One stop shop for people management: light, intuitive, engaging" February 24, 2020 5.0 Pros Covers performance management impeccably: besides OKRs and formal performance evaluations, you get to give timely and meaningful feedback to colleagues and formally recognize contributions to work environment, culture, team spirit, as well as business results. Peer to peer, manager to individual contributor, top-down, bottom-up: it greatly facilitates open communication and allows for incremental and constant improvements to work done. Dashboard makes it impossible to forget milestones such as quarterly reviews, birthdays, company anniversaries. User experience is friendly, new hires can on-board themselves in no time. In terms of HR Admin work, Mirro has saved a ton of time and countless Excel files have happily been deleted for good: timesheets, contracts, employment documents, leave planning, replacement policies... The Customer Service team is highly responsive and will help with any request in no time. Cons Being one of the early adopters, I would've loved to see this product go to market sooner. Review Source Response from Zitec June 4, 2021 Hi Ana! Kudos to you for taking the time to leave this review, we really appreciate it. We're happy to hear that Mirro helps support your team, keep up the great work! AN Andreea N. HR Admin Specialist Capital Markets Used the software for: 1-2 years ### "Easier, friendlier and always ready to help." January 19, 2023 5.0 So far, we have had a very good experience thanks to their excellent customer experience team, always ready to solve all our doubts and needs. 🏆 Pros What I like most is that we can provide timely and meaningful feedback to your colleagues and formally recognize your work environment, culture, teamwork, and contribution to performance.As a strong ally of personnel, it is very useful for simplifying procedures and shortening time. All of this is possible because their excellent customer experience team is always ready to answer all our questions and combine schedules to achieve the best possible performance. Cons On the downside, I found no ability to track salary with all bonuses in addition to each employee's negotiated salary. From the point of view of the wage area, I would like to have the opportunity to introduce(via data import) Monthly salary including bonus for each employee. Review Source VB Veronica B. HR Manager Information Technology and Services Used the software for: Less than 6 months ### "good software, has great potential" May 13, 2021 3.0 I think the product is easy to use and helpful for any type of organisation, I'm happy we started this collaboration Pros Before the implementation, the sales team offered a lot of useful information very patiently. Even the \[SENSITIVE CONTENT HIDDEN\] was willing to meet our team to answer possible questions, and this I appreciated a lot. The implementation support was flawless, responsiveness to emails was very fast. I like the ease of use, some of the functionalities (like kudos and the interactive homepage) are cool, also the "have you met X" is a nice functionality. It was (in theory) easy to implement the software in our company. Cons I already suggested adding some new functionalities that would be helpful for our organisation. Although the sales presentation was impressive, the application has some bugs that interfered with the implementation part. The good part is that their representative (Lavinia) helped me during this process. I think the biggest issue I had so far was that we had co edit some of the information (for all the colleagues) manually - if we were a bigger company, this would have been a lot more time-consuming. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Mirro cost / quality Switched from [Zoho People](https://www.capterra.com/p/110931/Zoho-People/) I liked the performance and kudos / feedback functionalities Review Source Response from Zitec May 19, 2021 Hi Veronica! Kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, so keep a close eye on us. Elena P. Agile Coach Information Technology and Services Used the software for: 2+ years ### "Good people management tool" March 5, 2024 4.0 Pros Friendly platform, got easier to use throughout time and it is continuously growing/improving its features. Love the Kudos system. Cons Nothing specific; maybe regarding the "Dark mode" option, which when applied does not seem to be that user friendly considering the platform's font (all that is not bold gets harder to read/follow). Review Source Evelina N. Co-founder and CMO Education Management Used the software for: 6-12 months ### "Employees management, leave management and performance tracking" February 3, 2024 5.0 Very useful for a growing company like ours. Pros The user interface, the team, the OKRs functionality Cons The time they did not have a native mobile app Switched from [HiBob](https://www.capterra.com/p/156106/Hibob/) Bob had a terrible customer support. We didn’t use it much because we were left alone during configuration Review Source VR Verified Reviewer Senior Product Manager Information Technology and Services Used the software for: 1-2 years ### "Great team management software" March 5, 2024 5.0 Pros Easy to use, I have all my employee information in one place, I don't have to ask someone how many vacation days I have or which team does a person belong to. Cons not very straightforward approach to OKRs and team goals setup. Review Source EH Edward H. Lead Infrastructure engineer Banking Used the software for: 2+ years ### "Mirro review" February 29, 2024 5.0 Once it was set up, it was easy to manage daily status meeting using Mirro. Pros The ability to put 'sticky' notes on the calendar. Cons There were issues initially setting up meeting leaders. Review Source CN Cristiana N. Student Advisor Education Management Used the software for: 6-12 months ### "Mirro Review" May 7, 2021 4.0 I feel better because I can track myself monthly and I can see my journey. I feel that I belong to the organization and I can work hard to improve each month. Pros I like the fact that I can see which colleagues are on vacation and the fact that I can see their birthdays. I like the fact that we can offer Kudos for a better day or for a successful company, this aspect motivates us a lot. I appreciate the fact that I can set my own goals, I can pursue them, but I can also set goals in my team. I can have an overview of the organization through teams and departments. I can ask for feedback and track my performance history. We can add comments and can interact through emojis with colleagues. It's easy to browse in the app, I like the menu and it has nice visual features. Cons Honestly, I don't think I have something that I like least. I enjoy using the application, especially because I can use it on my laptop or my phone. Review Source Response from Zitec June 4, 2021 Hi Cristiana, thank you for your review! We're happy to hear that Mirro is helping you and your team stay aligned. Keep up the great work! BN Badea N. HR ADMIN Marketing and Advertising Used the software for: 2+ years ### "Pleasant experience" April 26, 2023 5.0 A pleasant experience, I received help as soon as I asked for it. Pros Information export (employee data and leave centralization) Cons If a colleague substitutes a substitute for one or more days of leave, that colleague cannot take leave during the same period. Review Source DV Delia V. Head of Customer Success Real Estate Used the software for: 1-2 years ### "The tool you need for the Employee Performance" January 30, 2023 5.0 With its features: bringing the team together in providing feedback, recognizing and giving credit to each other for their impact on the business; allowing the HR team to manage some of their administrative tasks; this tool is a must have for every business. Pros The product is intuitive, user-friendly, it brings a positive impact to the idea of congratulating your colleagues for their contribution & efforts. I like the 'Give Kudos' feature the most. Cons Nothing I could think of - I really enjoy using the tool. Review Source VR Verified Reviewer infrastructure manager Financial Services Used the software for: 2+ years ### "Agibank" October 25, 2023 5.0 Pros ease of use and flexibility of changes in application design Cons I use integrations less because they are not intuitive Review Source IP Indra P. VP, Finance & Admin Marketing and Advertising Used the software for: 2+ years ### "MIRRO experience" January 30, 2023 5.0 Tracking vacation and performance review. Employee recognition and kudos! Pros Software was easy to implement and use. Team was supportive during and after implementation Cons The team is very proactive with any changes, updates and customization Review Source AS Andrei S. Software Engineer Outsourcing/Offshoring Used the software for: Less than 6 months ### "Mirro review" May 14, 2021 5.0 It's way way better than other products of the kind that we've used in the past. It has a straightforward interface and it's relatively easy to use. Pros Well - I really enjoy the fact that I can request feedback. It would, however, be more useful to actually get a follow up on those items - because I think they can easily be ignored atm. Cons I don't really appreciate the phrasing, to be honest. It just seem sort of like a kid that's trying too hard. Switched from [Zoho People](https://www.capterra.com/p/110931/Zoho-People/) It wasn't the easiest software to use. Review Source Response from Zitec June 3, 2021 Thanks for the review, Andrei! We're looking into phrasing constantly, so it would be super-helpful of you to point out certain examples at support@mirro.io. We'll get right on fixing the messages BI Bogdan I. Graphic Designer Marketing and Advertising Used the software for: 6-12 months ### "Affordable performance management software with a twist" May 9, 2021 4.0 Solved the painful process of getting days off which is a big plus for me. Also, I love that I can keep track of my objectives and check many other things without needing to use multiple platforms/apps, so that also fixed it for me. Pros The social component and the fact that I can track objectives: either mine, or my teams'. It's fairly easy to use and the interface is responsive on phone, tablet or desktop regardless of the operating system which is a big plus. Cons The fact that I can't choose what information (badges, objectives) to display on my profile (as a user). Also, it would be nice to let each user visually customize his personal page (backgrounds, accents, etc.) Would be nice to also have some reacts that can be used on posts, similar to linkedin. Review Source Response from Zitec June 3, 2021 Hi Bogdan, thank you for your review. We're so glad to hear about the meaningful experiences Mirro has created for you - and what we can do to deliver even more meaning. Your suggestions are much appreciated and we'll take them into consideration. So stay tuned, we may surprise you. :) DC Denisa C. Financial Advisor Financial Services Used the software for: 6-12 months ### "My work buddy " May 7, 2021 5.0 Mirro is an efficient working tool, helping employers track users' activity and also providing great tools for users in order to manage their work, documents, holidays and so on. Pros It is very easy to use and has efficient features. Cons It doesn't have the option to pause your activity and restart it at some point later, at least in my case. You can only stop the clock when you check out from work. Review Source Response from Zitec June 4, 2021 Hi Denisa, thank you for your review - it lets us know we're on the right track. Our goal is to keep making Mirro better and better and we'll carefully consider the suggestions you've laid out. ED Eduard D. Software Developer Internet Used the software for: Less than 6 months ### "Great job in covering essentials" May 7, 2021 5.0 Feedbacks and leave requests are easier to do. Pros Keeping all work-related enquiries/documents under a single roof is a step forward in diminishing the time spent doing old style paperwork. I've mostly used feedback and leave request systems, never had a problem in understanding how they work, very intuitive designing overall. Cons Activity feed being spamed with work anniversaries of 7 days / 42 etc. Not sure if it's customisable by admins, in my opinion the minimum should be 3 months. Would love the ability to book half-a-day off. Review Source Response from Zitec June 3, 2021 Hi Eduard, thank you for your review. We're so glad to hear about the meaningful experiences Mirro has created for you - and what we can do to deliver even more meaning. Your suggestions are much appreciated and we'll take them into consideration. So stay tuned, we may surprise you. :) ES Eleonora S. Hr Manager Marketing and Advertising Used the software for: Less than 6 months ### "Easy to use TEAM tool" May 14, 2021 4.0 I like Mirro, it is young, dynamic and friendly but I still think there is room for improvement. Pros \- the friendly look and ease of use - the stucture because it can be used as na HR tool but also as a performance management tool Cons \- there are still some errors (for instance, some leave requests may show the wrong number of working day and a new requeste must be made) - the performance review should allow you to select grades for the OKRs and make a total in the end - a help manual could be helpful especially when setting okrs. Review Source Response from Zitec June 3, 2021 Hi Eleonora, thank you for your review. We're so glad to hear about the meaningful experiences Mirro has created for you - and what we can do to deliver even more meaning. Your suggestions are much appreciated! Check out our OKRs-related resources on https://mirro.io/resources/ and stay tuned for some extra flexibility regarding performance reviews, we may surprise you. :) AC Alexandru C. Team Leader Computer Software Used the software for: 6-12 months ### "Perspective from a new user" May 7, 2021 4.0 A good experience, a lot of useful functions that if not used, would slow down the rate of work significantly and make it hard to track all the employees, especially when the people are working from home. Pros Very helpful functions to organise documents, overtime, leave days, punch in/out for remote work. Additionally, the performance reviews of the employees is easy to use and easy to organize the information. Cons The fact that all documents are uploaded in a single place makes them hard to find sometimes. Review Source Response from Zitec June 3, 2021 Hi Alexandru, thank you for your review - it lets us know we're on the right track. Our goal is to keep making Mirro better and better and we'll carefully consider the suggestions you've laid out. CR Cristina R. Sales Agent Management Consulting Used the software for: 1-2 years ### "Feedback" May 14, 2021 5.0 Mirro helps me centralize my documents, CO days and helps me see where I stand at team level Pros the software is easy to use,we have a record of the days off and th hours of departure and recovery, we have available a centalization of personal evaluations but also at team level Cons i would prefer to be able to stay logged in without logging out durind the day Review Source Response from Zitec June 3, 2021 Hi Cristina, you are a vital part of our continued growth and success and we value your opinion. We noted down your suggestions and we'll look into it. Thanks for helping us become better every day, in every way. 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