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ZoomSphere

Reviews of ZoomSphere

4.5 (15)
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Pros

  • I really like working on posting/scheduling calendars. There are very nice options for collaboration and approval processes with clients.

  • UI is well done, easy to use, easier than Facebook UI. The greatest advantage is the ability to plan the posts for future.

  • This product is clear to use by all workers, well-arranged, good communication with Zoomsphere itself which make platform better system for us users.

Cons

  • Calendars can sometimes look a little bit too messy if you have more posts in one day and you have to scroll down the page.

  • Sometimes there are connection failures, otherwise nothing.

  • Nothing special, probably an issue with loading videos but that can depend on our own net signal.

Showing Most Helpful

Showing 15 of 15 reviews

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Marie Eulie T. avatar
Marie Eulie T.
Virtual Medical Assistant
Hospital & Health Care, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 17, 2021

"convenient for SMM"

Overall: good if you have a good number of clients

Pros: I'm a social media manager as well as a part-time job. I've constantly searched for the best tool for my social media management. Especially if your handling more clients. Using this app you can easily manage accounts easily

Cons: it's a paid website, They have only 2 weeks free trial then after that you'll have to pay

Nikola J.
Social media teamleader
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 25, 2020

"Zoomsphere is the best"

Overall: With Zoomsphere, we are able to schedule multiple posts per profile per day and handle nearly 60 private messages plus dozens of comments in one single day during the campaign. It also helps us in tenders, when we use comparisons with the competition.

Pros: Most of the time we use Zoomsphere for post planning, editing of already planned posts, comparison with competitors, looking for statistics for both monthly reports and annual overall evaluations and last but not least for communication with Facebook users including cooperation with the client.

Cons: In Zoomsphere, we also see small imperfections or rather say opportunities for improvement, such as automatic Instagram publication. Furthermore, we would certainly appreciate some Influencer module that would help us find influencers. Possibly we would appreciate the evaluation of the already published post and the subsequent recommendations for promotion.

Reasons for Choosing ZoomSphere: The price was better and an unlimited number of users and profiles is very important for us.
Reasons for Switching to ZoomSphere: We need better tool, more intuitive and with more innovations.
Ján K.
pr
Religious Institutions, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 8, 2020

"Good product"

Pros: UI is well done, easy to use, easier than Facebook UI. The greatest advantage is the ability to plan the posts for future.

Cons: Not so easy to use on mobile phone. Also mobile app would be useful.

Dominik D.
specialist for digital communication
Transportation/Trucking/Railroad, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 11, 2020

"Best for customers and businesses"

Overall: Zoomsphere gives me expectations, get an overview of company profiles and our fans or subscribers. It saves me time and gives more space for creative activity.

Pros: I have a complete overview of what is happening on social networks.

Cons: Sometimes there are connection failures, otherwise nothing.

Reasons for Choosing ZoomSphere: It's the best.
Switched From: Kontentino
Reasons for Switching to ZoomSphere: For better collaboration with a digital agency.
Carly B.
Marketing consultant
Marketing and Advertising, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 9, 2020

"Great tool for teams"

Overall: ZoomSphere is a fantastic tool for managing different stages of social media content. Especially helpful for remotely based teams. It helps me organize my work and ensure I stay on top of client requests and maintain a clear channel for feedback.

Pros: As an external freelancer (for a large marketing agency) ZoomSphere helps eliminate confusing email communication and puts requests all one place. My client can add a mini brief to each post request and I just jump in to write copy on my own time. I like how content is arrange in an easy to understand calendar format and color coding posts help me identify which approval stage each post is in.

Cons: Sometimes tagging another page in post copy is not easy. ZoomSphere can’t always find the right page and I have to go to Facebook / Insta / Twitter to find the page and paste the @pagename.

Jan H.
Marketing & Digital Coordinator
Automotive, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 11, 2020

"ZS review from user point of view"

Overall: I was using ZoomSphere as a user responsible for marketing dpt. My daily rutine with ZoomSphere was to check and confirm all social network activities delivered from media agency to us.

Pros: Zoom Sphere is user friendly SW where no guide is needed. Everything is clear and really easy to use. It can work on every platform, so you don´t need to be worry if you´re on the phone or on your laptop. I used ZS as a user, who needed to see and confirm all company social networks posts and for this was ZS one of the best.

Cons: The only think to improve, was when video post with sponsoring has been planned, it was not possible to confirm, because it would cause immediate sharing regardless the planned time & date.

Reasons for Switching to ZoomSphere: Because we changed the media agency, who were using another SW.
Jan B.
social media manager
Financial Services, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 6, 2020

"Daily work with ZoomSphere"

Pros: Beside daily work features such as community management tool and content plan, it is profile insights, media monitoring and comparisions with selected brands.

Cons: Community management tool could be upgraded in order to meet expectations for daily use: * reply as personal message for Facebook comments, * managing and replying Instagram messages.

Vojtech L.
CEO
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 25, 2020

"Great social media tool - best of on the market"

Overall: We have used the system for years in the agency and so far we have not find better software.

Pros: - it is complex (it has many modules) - great customer care and support - reporting module - regular inovations and updates

Cons: - everything is fine, maybe only some extra features in analytics/comparisons would be good to have

Anna V.
Social Media Manager
Political Organization, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 25, 2020

"Zoomsphere review"

Overall: Very satisfied, using it already 6 years 👏🏻

Pros: This product is clear to use by all workers, well-arranged, good communication with Zoomsphere itself which make platform better system for us users

Cons: Using it on mobile phone, I got old iPhone SE5, and it doesn’t work properly

Verified Reviewer
Online Specialist
Cosmetics, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 10, 2020

"Zoomshere to us"

Overall: Once there is no attachment (for example reshare), it is not possible to approve the post.

Pros: User-friendly, good overview, filter functions

Cons: Number of accounts which is possible to have

Paula B.
Social media specialist
Pharmaceuticals, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 10, 2020

"ZoomSphere Review"

Pros: It´s very user friendly, I like the scheduling feature.

Cons: I would appreciate if the automated posting would be possible through Instagram as well, so I wouldn´t have to do a double work via mobile device. It would be very helpful if I could see a budget spent on promotion in analytics.

Jakub M.
Social media Specialist
Gambling & Casinos, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 8, 2020

"I'm satisfied"

Overall: Occasional outages and jams

Pros: I like clarity and functionality. The design of the site is also nice.

Cons: Occasional outages and jams. Sending delay.

Vanda K. avatar
Vanda K.
Project & Social Media Manager
Marketing and Advertising, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
December 3, 2021

"ZoomSphere Review"

Overall: Very nice.

Pros: I really like working on posting/scheduling calendars. There are very nice options for collaboration and approval processes with clients.

Cons: Calendars can sometimes look a little bit too messy if you have more posts in one day and you have to scroll down the page. Maybe there should be some option for grid view or something easier to see the whole month planned.

Dominika H.
Product manager
Marketing and Advertising, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
March 6, 2020

"Zoomsphere review"

Pros: Easy comment tool, comprendious notifications and labels

Cons: Nothing special, probably an issue with loading videos but that can depend on our own net signal

Martin K.
Consultant
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 20, 2020

"ZoomSphere is engine for social media company"

Pros: PUBLISHER and ANALYTICS are best part of ZoomSphere.

Cons: COMPARISON is not bad but is not so value for our customers.