# Page 2 | Grayscale Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Grayscale the right Recruiting solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/200491/Grayscale/reviews

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Grayscale

4.7 (32)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Grayscale

## Showing most helpful reviews

Showing 26-32 of 32 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EB

Elise B.  
Behavior Technician Recruiter  
Hospital & Health Care  
Used the software for: 6-12 months

### "Grayscale - Great Resource"

February 17, 2020

4.0

Pros

I really like how easy it is for me to keep track of my candidates and to send out bulk messages to them!

Cons

The ability to not receive pictures as a message.

Review Source

JD

Jeanette D.  
Employer Branding & Employee Experience Specialist  
Computer Hardware  
Used the software for: Less than 6 months

### "Must have app for HR!"

February 20, 2020

5.0

the Grayscale app is amazing and has made communicating to candidates so much easier and efficient. I often wonder if my emails end up in spam and usually follow-up with a phone call. Today's day, people aren't picking up unknown numbers so it becomes a waiting game. Being able to text and drop a quick line saying check your email is wonderful and has resulted in a quicker communication turnaround for us.

Pros

What I liked most was the how easy it was to install and how quickly we were able to use it. Very easy to use.

Cons

There is nothing at the moment that I like the least.

Reason for choosing Grayscale

N/A

Review Source

AS

Andrew S.  
Recruiter  
Religious Institutions  
Used the software for: Less than 6 months

### "Recruiter"

November 22, 2021

5.0

Na

Pros

It is one if the best new products I have seen in a long time. It makes it very easy to reach candidates quickly and give them updates.

Cons

Na. I don't have any concerns as of now.

Review Source

NK

Niloufar K.  
Recruiter  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I love Grayscale!"

November 17, 2021

5.0

Pros

I love grayscale. Especially the automations and the integration with greenhouse. I can easily follow up with candidates depending on what stage they are in the hiring process.

Cons

Notifications are not automatically sent to your email and you have to set that up manually.

Review Source

BH

Brianne H.  
HR  
Hospital & Health Care  
Used the software for: Less than 6 months

### "great tool"

November 18, 2021

5.0

Pros

It is quick and easy and helps me commutate effectively

Cons

There is nothing I dislike. I enjoy using it it helps me reach out to candidates.

Review Source

CA

Cindy A.  
Recruiting Coordinator  
Food Production  
Used the software for: Less than 6 months

### "Ease"

December 24, 2021

4.0

good

Pros

The ease of usage is awesome and it works like direct messaging

Cons

navigation and integration can be a hassle. sometimes it takes a while to sync with the device

Review Source

SR

Samantha R.  
Regional Recruiting Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Grayscale"

January 11, 2022

4.0

Pros

It makes it easy to communicate with candidates and keep conversations organized

Cons

If you switch to a different candidates message, you cannot access that new candidates profile from the extension

Review Source

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