# Book-It Membership Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Book-It Membership Software - reviews, pricing plans, popular comparisons to other Membership Management products and more. Source: https://www.capterra.com/p/20053/Book-It-Membership-Software/reviews --- # Book-It Membership Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Book-It Membership Software ## What is Book-It Membership Software? Providing membership and contact management software with event booking to many sectors since 1995. Powerful yet affordable, with editions to suit all budgets. Easy to use software comes in editions to suit all budgets. Backed up with full data conversion, installation, training and support services. Ideal for clubs, associations, institutes, societies and more. Prospect handling, contact tracking, payment handling, on-line features, targeted mailing, emailing and SMS and much more. ## What is Book-It Membership Software used for? [Club Management](https://www.capterra.com/club-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $130.49 Per User, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Book-It Membership Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.instinctive.co.uk&name=Book-It Membership Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Book-It Membership Software 4.4 (8) VS. [4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting Price $130.49 Per User, One Time Starting Price $113 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (8) Ease Of Use 3.7 (644) Value For Money 0.0 (0) Value For Money 4.1 (525) Customer Service 4.9 (8) Customer Service 4.3 (615) ## Book-It Membership Software alternatives [4.4 (276)](https://www.capterra.com/p/124449/GrowthZone/reviews/) Starting price Contact vendor for pricing [4.6 (97)](https://www.capterra.com/p/237509/Easy-HOA/reviews/) Starting price $49.00 Per User, Per Month [3.8 (174)](https://www.capterra.com/p/76329/YourMembership/reviews/) Starting price $3990.00 Per User, Per Month Highest Rated [4.8 (107)](https://www.capterra.com/p/47310/MemberLeap/reviews/) Starting price $330.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/20053/Book-It-Membership-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Attendance Tracking Track the attendance of specific individuals or groups Committee Management Manage a group of members established for coordinating plans, programs, or other initiatives Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Email Marketing Create and send email blasts/campaigns Book-It Membership Software 19 features Track the attendance of specific individuals or groups Manage a group of members established for coordinating plans, programs, or other initiatives Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Create and send email blasts/campaigns Schedule and manage the logistics of activities and other gatherings Activities related to raising money for a specific cause Automate workflows and trigger campaigns based on customer actions Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Accept, record, and reconcile financial transactions Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Organizing a group of people to accomplish a task Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. ## Pricing Basic $130.49 Per User,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (8) 4.9 Based on 8 reviews ## User reviews Overall rating 4.4 Based on 8 reviews Filter by rating 5(3) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BE Bronwen E. Network Administrator ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 16, 2010 This software has been invaluable in the recording of all our company data. The initial set-up ran smoothly and support throughout has been excellent. I would highly recommend this software. Pros The programme works perfectly for our training and network organisation with the different databases giving us the ablity to capture and report on all aspects of our activity. The user defined fields are particularly useful allowing us to capture information specific to our organisation. Initial set-up and support from Instinctive was very good and the ongoing support has also been very good. All queries are resolved fully and efficiently. The system is extremely easy to use, even for the most techno-phobic staff. Cons There is no audit trail available which would prove extremely useful. With many members of staff using the system I would definately prefer to be able to know which user amended which records and when. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Dominic R. Mr ### "Bookit" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 21, 2009 As a club/booking software it is good and can be used in many different ways. The updates happen regulalry and items fixed quickly. Have a go with the dummy version for yourself you should find in easy to use and helpful. When the on-line version arrives this will be an exceptional product. Pros New features are regular, so good flexability. Solid data base, good customer service. Cons System based and not web based. Is a web based one coming? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Dave S. Managing Director ### "Perfect for all our Membership and Event Bookings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 20, 2009 Book it has made a very valuable contribution to our business and become fundamental to our success. The programme has so many useful functions, and very 'instinctive' to use. Due to the good long standing relationship and assistance received from Instinctive Systems, including generous support (plus plenty of non Book-it general IT help) we are happy to answer any questions or respond privately. Pros Book-It has totally transformed our business, creating neat order out of near chaos! The system gives instant access to so much valuable data which was not readily available prior to installing with its invaluable reporting features. A professional service and fully comprehensive easy to use software combined with a personable and extremely patient support team that clearly knows how to communicate with non computer people. A huge array of integrated features and functions, which can be manipulated at both beginner level, or highly advanced, depending on your needs. Cons Can't think of anything! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nicki B. Admin Manager ### "bookit4" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 19, 2009 Worthwhile product for club, networking organisations. Ease of use. SImple format For our networking organisation (WIB) Bookit 4 is invaluable and easy to use. There are so many features that I am still unsure of but would welcome the chance to learn about. Pros Excellent product - Ease of use once you know the system - Customer support is brilliant Cons For ease of use, it is necessary to have customer support and more importanly training. It is really necessary to have training every 6-9 months and perhaps this should be included in customer support. My reason is that the product is so vast offering an excellent range of reports backup etc yet from my own personal point of view there is so much that I don't know yet with training this would become much easier. TRAINING IS VITAL Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Tim W. Secretary ### "useful membership tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 October 19, 2009 A very useful tool that helps us run our membership smoothly. It has definitely helped reduce attrition. Pros the basic functions are generally well laid out and easy to use, and it has many sophisticated functions for the advanced user. The management of Direct Debits is particularly useful. Cons users need to be quite IT-literate to run it, and I have found some of the functions a little clunky. I have found the reporting problematic at times, particularly when exporting date fields. Probably my lack of knowledge. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Des M. Chief Executive ### "The National Pawnbrokers Assocation (NPA)" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 19, 2009 We find Book-It invaluable and are really pleased we chose it. Pros Book-It has transformed the way the NPA communicates with members. It enables us to email bespoke letters or send out batch letters and emails for routine jobs that took a huge amount of management time and expertise before. It allows us to analyse our membership records in a way that was not possible before and send out subscription invoices on time. We also advertise courses and conferences online and give members the option of booking online via Book-It which saves everyone time. It's a great tool. We have opted for telephone support which is helpful, understandable and usually available straight away. Cons Very few. Ocassionally the system crashes but we are soon up and running and we have never lost data. We would like to have the ability to generate system invoices with suppliers as we do with members. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Lauren F. Co-ordinator ### "Book It by Spice Manchester" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 19, 2009 I am relatively new to this type of software and was pleasantly surprised how much automation there was built in when I first started to use it. The support is great and the product makes our job so much easier Pros Ease of use very good Support & availability of support very good Easy to train people to use Implementation of updates very easy + supported well Cons Sometimes can take longer than I would hope to get new features however I have experienced the same with every software provider over my years in business. The support in general though makes up for this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jill H. Proprietor ### "Saves time and effort" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 19, 2009 Simple to use, excellent on-line tutorial if needed, but pretty much intuitive and easy to learn. Pros I can create joining instructions and certificates for training courses in a fraction of the time it used to take before I installed Book-It. Cons Can't think of any! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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