--- title: "Domo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Domo Software - reviews, pricing plans, popular comparisons to other Integration products and more." source_url: "https://www.capterra.com/p/119119/Domo/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Domo Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Domo ## What is Domo? Domo’s AI and data platform business is now part of Progress Software. Domo's cloud-native AI data readiness platform complements and significantly broadens Progress' data platform offerings, creating powerful synergies to deliver innovative, secure and scalable AI data readiness solutions worldwide. Together, these capabilities will help customers turn fragmented enterprise data and knowledge into governed, AI-ready intelligence, improving the security, governance and cost of AI-powered initiatives. Domo is the agentic platform for the intelligent enterprise, helping organizations connect, govern, activate, and distribute data and AI. Domo works with cloud data platforms including Snowflake, BigQuery, and Databricks to turn governed data into AI agents, apps, workflows, dashboards, and analytics. Its data foundation, activation, and distribution layers help teams build and deliver intelligence where work happens, with governance, security, and access controls across data and AI. ## What is Domo used for? [Data Visualization](https://www.capterra.com/data-visualization-software/)[Dashboard](https://www.capterra.com/dashboard-software/)[Reporting](https://www.capterra.com/reporting-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 331 user reviews Reviews sentiment Positive 85% Neutral 11% Negative 4% Pros & cons Intuitive and flexible user interface Comprehensive real-time data visualization Slow and unhelpful customer support High and complex pricing structure Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Business Intelligence / 2026 - Data Analysis / 2026 - Financial Reporting / 2026 - Dashboard / 2025 - Data Visualization / 2025 - Integration / 2025 - OKR / 2025 - Reporting / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Domo?[Manage this product listing](https://www.g2.com/products/domo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Domo 4.3 (331) VS. [4.5 (287)](https://www.capterra.com/p/169053/Looker/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (328) Ease Of Use 4.3 (1,872) Value For Money 4.0 (241) Value For Money 4.4 (1,275) Customer Service 4.0 (259) Customer Service 4.5 (1,210) ## Domo alternatives [4.5 (391)](https://www.capterra.com/p/109731/Minitab-Statistical-Software/reviews/) Starting price $1851.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (26)](https://www.capterra.com/p/162524/DataTap/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) [4.6 (1,893)](https://www.capterra.com/p/176586/Power-BI/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176586/Power-BI/) Highest Rated [Tableau](https://www.capterra.com/p/208764/Tableau/) [4.6 (2,362)](https://www.capterra.com/p/208764/Tableau/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208764/Tableau/) [View all alternatives](https://www.capterra.com/p/119119/Domo/alternatives/) ## FAQs about Domo Overview ### What problems does Domo solve? Domo solves fragmented business reporting and manual spreadsheet consolidation by connecting CRM, marketing, finance, operations, and cloud data, transforming it through low-code ETL, and presenting it in shareable dashboards. Analysts, BI teams, marketing and sales leaders, operations managers, and executives benefit from current KPI tracking, drill-down analysis, scheduled reports, and controlled data access. Answer based on 254 reviews Overview ### Which roles and teams benefit most from Domo? Domo is most used by data and business analysts, data engineers, and business intelligence teams for combining data sources, building reports, and tracking performance. IT leaders and systems administrators manage data access and integrations, while project, program, marketing, finance, and account teams monitor operational metrics and share dashboards with decision-makers. Answer based on 307 reviews Overview ### What company size and industries is Domo built for? Domo is used by organizations across industries, with small businesses representing 42% of reviewers and Computer Software accounting for 15%. Enterprise organizations make up 30% and midsize businesses 28%, while Financial Services represents 6% and Information Technology and Services 4%. It supports AI agents, apps, workflows, business intelligence, operational and embedded analytics, data visualization, and executive reporting. Answer based on 331 reviews Features and Usability ### What are the key features of Domo? Domo includes data visualization and dashboard creation for organizing charts, filtering business segments, and tracking KPIs. Its data connectors bring CRM, supplier, and other sources into one reporting environment, while functions/calculations support custom KPIs and automated ETL processes. Reporting/analytics supports exports to Excel for sharing findings. Answer based on 49 reviews Integrations ### Which third-party tools and platforms does Domo integrate with? Domo integrates with over 50 integrations, including NetSuite and Shopify, which reviewers identify as key accounting and ecommerce data sources. It also connects with Salesforce, Google Analytics 360, Instagram, Google Drive, HubSpot Marketing Hub, and GitHub, covering CRM, analytics, social media, file storage, marketing, and development workflows. Answer based on 23 reviews Getting Started and Support ### How easy is it to onboard and train a team on Domo? Domo offers in-person and live online training, webinars, videos, and documentation to support adoption. Reviewers report that business users, executives, and nontechnical dashboard viewers often learn the basics quickly, while administrators, analysts, and developers need more time for dataflows, integrations, and advanced calculations. Teams benefit from structured training and implementation support. Answer based on 84 reviews Getting Started and Support ### What customer support options does Domo offer, and how do users rate the experience? Domo offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users report helpful staff, fast phone assistance, and useful community resources, but experiences vary: some cite slow follow-ups, unresolved tickets, difficult helpdesk interactions, and better service tied to paid support. Answer based on 54 reviews Security ### How does Domo handle data security and access control? Domo uses PDP to restrict access to authorized users, alongside data-level and folder-level security. Reviewers also cite limits: one could not lock down user- or row-level access for PII, customizable rights offer only five options, and nonusers cannot receive scheduled reports without a licensed Domo account. Answer based on 12 reviews Data management ### How well does Domo handle data management? Domo centralizes data from many sources and gives teams flexible tools to transform, govern, and share it. Analysts and marketing teams value connectors, Magic ETL, dashboards, and permission controls for creating a common view of business performance. More complex dataset joins can require data expertise, and occasional refresh issues or usage-based costs need oversight. Answer based on 181 reviews ## Who uses Domo? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and flexible user interface 85% positive reviews out of 104 Most reviewers find the user interface visually appealing, easy to navigate, and adaptable for various reporting needs. Muhammed S. IT Director, 51 - 200 employees. "The interface looks great and is very suitable for users with little background in data tools." Slow and unhelpful customer support 45% negative reviews out of 47 Some reviewers describe customer support as slow, difficult to access, and often requiring extra payment for assistance. Steven E. Owner, 51 - 200 employees. "Sadly, our service reps will not assist us with numerous questions to get our businesses integrated." Comprehensive real-time data visualization 93% positive reviews out of 67 Most reviewers describe data visualization as intuitive, centralizing diverse data into interactive, easily understood visuals. Ram D. Chief of Party, 201 - 500 employees. "With Domo,it is simple to create stunning data visualizations in real-time." High and complex pricing structure 69% negative reviews out of 32 Most reviewers report pricing is expensive, unpredictable, and difficult for small businesses or limited budgets to justify. Mac B. BIM, 11 - 50 employees. "New pricing update based off token usage will be troubling." Efficient and shareable dashboards 87% positive reviews out of 30 Most reviewers indicate dashboards are simple to build, customize, and distribute, offering real-time, actionable insights. William R. Workforce Analyst, 5,001 - 10,000 employees. "I love the fact I can do a quick glance to get numbers for reporting on the dashboard" ## Features AI summary Based on 4,174 Integration reviews Capterra data shows that buyers of data visualization software rank the following features as their top priorities: - **Dashboard Creation** (**48%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**51%**) - **Multiple Data Sources** (**50%**) Domo supports all three features that reviewers rate as most important: **Dashboard Creation**, **Reporting/Analytics**, and **Multiple Data Sources**. Together, these capabilities give teams a clear way to build visual dashboards, track performance through reporting, and connect data from different systems, helping businesses make faster, better-informed decisions. Dashboard Creation 4.6 (44) 63.64% of 44 reviewers that rated this feature as important or highly important Creation and customization of dashboards Dashboard 4.5 (22) 45.45% of 22 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Reporting/Analytics 4.5 (64) 65.63% of 64 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Multiple Data Sources 4.6 (55) 69.09% of 55 reviewers that rated this feature as important or highly important Allows users to manage data from a number of sources Data Connectors 4.3 (88) 64.77% of 88 reviewers that rated this feature as important or highly important With this capability, you can connect to numerous data sources quickly, often without coding. Users think the abundance of pre-built connectors for tools like Salesforce, MySQL, and HubSpot is valuable, but some report setup can be time-consuming and support occasionally slow. Data Visualization 4.6 (104) 67.31% of 104 reviewers that rated this feature as important or highly important Domo offers a wide range of customizable and intuitive visualization options, helping you present data clearly and attractively. Reviewers appreciate the variety of chart types, easy-to-use dashboards, and flexibility, though some mention challenges with resizing and initial setup. Domo 145 features Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems One-off queries made on an as-needed basis Generate one-off reports that meet information requirements A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Build unique software tools based on your specific requirements Track, manage and store the applications of potential future members, customers or candidates Machine learning method, based on rules, to find interesting relationships between variables in large databases A record of all activities within the system, including user access, changes made, etc. Compare key metrics for the business against prominent players in the industry Create budgets based on historical data and future projections Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Provides a channel for team members to share AI models, media files, communicate, and work together Track and report regulatory data to either internal management or external stakeholders Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Visualize and analyze customer experience across all touchpoints and channels Add customized logos and colors to align with company branding Alter the layout and content of dashboards Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Collect, process and structure data from multiple sources for further analysis Assemble data from multiple sources Analyze survey results via statistical testing or crosstabs directly within the software Merge data from multiple sources to a single data set Import, collect, and capture data from multiple sources Removes data that is incomplete, inaccurate, or irrelevant from a dataset With this capability, you can connect to numerous data sources quickly, often without coding. Users think the abundance of pre-built connectors for tools like Salesforce, MySQL, and HubSpot is valuable, but some report setup can be time-consuming and support occasionally slow. Discover and connect variety of data sources to the application for analysis Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Collection of processes, policies, and standards to manage the storage & usability of enterprise data Import and export data to and from software applications Combining data from different sources and providing a unified view Ability to handle large datasets Move from one database to another, or upgrade the version of database software being used Establish guidelines about how much and what kind of data can be stored in the repository Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Translate EDI formats into data suitable for use with company applications. Domo offers a wide range of customizable and intuitive visualization options, helping you present data clearly and attractively. Reviewers appreciate the variety of chart types, easy-to-use dashboards, and flexibility, though some mention challenges with resizing and initial setup. Data vault where data is aggregated for later distribution to applications. Manage the processes involved when making the application ready for use Register and perform initial device setup Assemble applications and processes by dragging over and arranging pre-built components Integrate with existing ERP systems Process of extracting, transforming, and loading data Process of extracting and moving data from multiple sources to a single and unified database Generate reports to assess the financial performance of an organization Form predictions based on past and present data/trends Perform various mathematical calculations using the data Method of analysis that visualizes the series of events that lead towards a defined goal. Centralized accounting record which tracks all financial transactions Use AI to generate content in the form of text, images, videos, etc. Allows employees to set and manage work or career related goals A visual way of interacting with an application or operating system using items such as windows, icons, and menus Automates core HR functions such as talent management, employee evaluation and learning management Blending and analysis of large data sets without moving data out of a database. A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. An application for source code editing, compiling, and debugging Embed/link applications into third party software so it can be accessed within a third party system Identify which applications need to exchange data and enable these data connections Various components within a system including buttons, clickable icons, hover effects, and more Edit and personalize data view as needed Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Tracking the status of previously identified performance measurements Reports specific to marketing and associated campaigns Looking at data from different sources and finding possible duplicates, or identical matches Collect and maintain structured information that describes data or content Access software remotely via mobile devices View and present dashboard on mobile devices Access reports on mobile devices Two-way actions and communication between multiple users in real time Allows users to manage data from a number of sources Analysis of data sets that contain more than one variable Process and analyze human language in text or audio form Ability to interact with the application using human languages such as English Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Share dashboard screen within private user groups A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time Evaluate the degree to which business operations bring monetary gains Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Publish dashboard publicly on various platforms Share pre-configured sets of data organized and presented in a specific manner with the organization Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Analysis to understand which of the independent variables are related to the dependent variable Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph. Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Reports specific to sales analysis for trends and strategies Set a time to generate routine reports automatically Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Manage and control the security aspects of an organization's digital assets, resources, and operations Access, combine, transform, and store data without the help of an IT department Generate reports on your own without IT involvement Categorize emotions expressed and identify if they are positive, negative or neutral Display aggregated data points on one page for a bird's eye view assessment Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Apply statistical/mathematical models to sets of data Assess the performance of a method by picking a random sample from a normal distribution At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Monitor and visualize trends across live data streams Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Series of data points indexed in time order Review data from past periods to reveal recurring tendencies and predict future performance Visually identify direction of development and areas that require attention Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. to both internal and external users. Interact with data visualization elements, such as charts and graphs, to drill down into data Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries. Use visual elements such as pre-built blocks and/or shapes to assemble a model or design Create, design, and visually represent processes within the software Graphical representation of data or processes Allows the integration of data between different web services An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (326) 4.3 Based on 326 reviews ## Pricing Value for money 4.0 (241) Free Trial [View pricing plan details](https://www.capterra.com/p/119119/Domo/pricing/) Free Try for Free It includes: - Full platform - Unlimited users - Onboarding support - Self-service education - One training session Custom Pricing Custom Quote Available It includes: - Full platform - Unlimited users - Onboarding support - Self-service education - One training session - Dedicated account team - Volume discounts - Custom add-ons available - Support packages - AWS private link - HIPAA compliant environment Value for money 4.0 (241) 4.0 Based on 241 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (259) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (259) 4.0 Based on 259 reviews ## User reviews Overall rating 4.3 Based on 331 reviews Filter by rating 5(168) 4(112) 3(36) 2(6) 1(9) Mentioned topic Sorted by most recent MR Melissa R. Sr. Business Analyst Telecommunications ### "Domo has been a very helpful tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 26, 2026 been pretty good, we are about 75% through automating our reports and it has been a huge help. Pros It automatically connects to our crm and our data files and we don't have to manually import them in. Cons that you can't schedule and excel file to export with the formatting that the card is set up with . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jeremy V. Field Supervisor of Inspections Construction ### "Pros and cons of domo" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2026 Very useful tool that gives us the vital finical information in our industry. Very well organized one you find what you are looking for. Pros Domo allows me to look at all the critical finical information that is needed to track the daily-monthly and yearly revenue that is frequently looked at in our company. Cons This program is not very user friendly as far as navigation. It is a self learning program as far as finding the information you need to look at. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Brian M. Data Analyst Computer Networking ### "My time with Domo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 15, 2026 I thought my experience was great. Easy to learn the basics while advanced features were a bit more difficult. Pros Domo makes it really easy to bring all your data together in one place and visualize it quickly. The dashboards are clean and interactive and was fairly easy to learn. Cons While basic dashboards are easy, the advanced features and integrations can take time to master. It can feel intimidating at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joseph E. Ecommerce and IT Manager Health, Wellness and Fitness ### "Great if you have the time to set it up" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 24, 2025 I had a lot of DOMO demos then tried using the product for a month or so. I tried connecting some things but ultimately gave up as I couldn't figure it out. Pros I love how much you can do with it. DOMO is very advanced as you can connect just about any platform to it and visualize it anyway you want. Cons I don't like how much the cost can add up and how much time it takes to set up everything the way you want it to. Switched from [Northbeam](https://www.capterra.com/p/10003962/Northbeam/) We thought DOMO could integrate more tools and show more data but we decided to switch back to Northbeam. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Creed S. Director of Data Analytics and Systems Medical Devices ### "With Domo, ANYONE can put their data to great use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2025 It's so easy to use, it's really powerful, and it can really make a difference to an organization that is looking to better utilize it's data. On the other hand, it can really get expensive if you don't put in the effort to govern your costs. Domo needs to improve its consumption controls. Pros It's one of the most robust and user-friendly data and BI platforms. I can connect to any number of systems, transform data, and visualize it literally within minutes. Cons Domo's new consumption pricing model solves the problem of paying for numerous extra features, and it brings a lot of flexibility to allow customers to control their costs. However, because Domo is so user-friendly, it's really difficult to keep the costs from spiraling out of control because of the "democritization" of data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SE Steven E. Owner Industrial Automation ### "Over Promise-Under deliver " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 14, 2025 Unfortunately we were sold on on numerous promises and features that have never come to fruition. They have no problems billing us for the lack of service. Pros The theory of it. I had used Domo in a previous role and we had a data analytics specialist in-house that integrated all our business to utilize this platform. Cons Horrible customer service. Sadly, our service reps will not assist us with numerous questions to get our businesses integrated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Eleanor B. Senior Specialist, Education Programs Non-Profit Organization Management ### "Nice to look at, not the easiest to navigate" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 May 27, 2025 Pros The data it puts out is fairly easy to digest, and you can make edits to the cards in real time. It's also easy to collaborate with colleagues on projects within Domo. Cons The interface itself isn't the most intuitive. Trying to navigate to different boards/projects can feel a bit jumbled at times. It can also be confusing figuring out how to request to join a card/project if you don't know who the owner is, or having to contact them outside the platform since the notification system doesn't always seem to... notify people. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jaden R. Physical assistant Hospital & Health Care ### "Domo is a powerful business intelligence platform that provides visualization " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 24, 2025 Pros I find the data analysis capabilities in Domo particularly useful. The platform allows me to inspect and transform data easily, enabling me to uncover trends and patterns that inform our business strategies Cons At first Domo is very difficult to navigate asides of this learning curve no issues Switched from [Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/) Zoho is too cost for our company that’s why we switched Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Joy K. Account Coordinator Pharmaceuticals ### "Work can be stressful - but DOMO can help!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 11, 2025 My overall experience with DOMO is a pleasant one. I have all my main filters saved so I am able to dwindle down to my saved features and I get right to my answer. This help a lot because I work on a lot of accounts so it is tedious work. But DOMO allows me to effectively and efficiently move my workload along! Pros I use DOMO frequently for my job to collect data metrics. I like how easy it is to access DOMO. It's easy to filter down to the exact metric you are looking for down to the date, metric and number amount. I also like how easy it is to export the file into a Microsoft Excel pdf. When I need to send me findings, I always need to attach the DOMO report which is easy to download. Cons DOMO can be a bit confusing and overwhelming to use when you first look at it. But this is because of how detailed it takes you when you are searching for your data. Once you get the hang of it and know how to save your filters, it is a piece of cake to utilize and is very effective. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jaclyn L. Account Coordinator Marketing and Advertising ### "Extremely organized and easy way to review data!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2025 Over the past year of learning and navigating this system at work I have found data retrieval to be so much easier than before, and extremely more organized. I cannot express how much I appreciate this program. Pros DOMO is a phenomenal program that makes capturing data for the entire company organized and easy to evaluate! We previously used a different operating system and this one is a million times better. It is so easy to navigate and easy to pull the needed reports! Cons I think the "Buzz" section that takes up the entire right side of the screen should have a toggle bar to make that section smaller. In the capacity I use this system I don't typically use the Buzz section so it would be nice if I should hide that section and view more of the screen I actually need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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