# RxDotNet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RxDotNet the right Pharmacy solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/200599/PSI/reviews --- RxDotNet 4.8 (10) [View alternatives](https://www.capterra.com/p/200599/PSI/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of RxDotNet Ease of use 4.8 Customer Service 5.0 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH Jessica H. CPhT Pharmaceuticals Used the software for: 2+ years ### "RxDotNet Review" June 26, 2020 5.0 This software is straightforward and requires little to no training. Any requests for features our pharmacy has made, have been addressed in a timely manner with little or no hic-ups by RxDotNet. Pros What our Pharmacy likes most about is the ease of processing/adjudicating compound prescriptions. The "CardFinder" function for locating insurance information is also another great feature. Very user friendly and has potential to implement any need the Pharmacy has. Cons Integrating was super easy. The technical Support team was easy to work with and explained the process in detail, stayed on schedule and was able to handle any issues that arrised. Alternatives considered [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/) Reason for choosing RxDotNet After trying a different software vendor and revisiting RxDotNet, our pharmacy is able to give our patients fast, streamlined service. Review Source Response from Pharmacy Systems June 30, 2020 Thank you, Jessica, for taking the time to write a review. And thank you for your advice in the past to make RxDotNet better for all of our customers. TS Thomas S. Chief Pharmacist Pharmaceuticals Used the software for: 2+ years ### "PSI RXDotNet" September 1, 2020 5.0 Great support. Very low start-up cost. Robust reporting Pros Extremely powerful software. No special equipment to purchase. All you need is a compatible browser. Set up is easy. The software engineers were able to import data from our EMR system. Support is great! When you call for help you are talking to the people that wrote the code. I have asked several times for an additional function or feature and they are quick to respond with a solution. They also have great reporting options. I originally found this software 15 years ago when I needed a dual inventory system (340B / Retail) They were the best at handling the challenges associated with a virtual inventory. They have been able to interface with POS, Automation, and IVR systems. Everytime I have asked them "Can you....?" They have always come through. Cons You have to have connection to the internet. There is no offline functionality. Also since there are very few restrictions on what fields can be edited, An inexperienced user could cause some headaches. There are ways to restrict access to individual users. Review Source Response from Pharmacy Systems September 23, 2020 Tom, thank you for writing a very thoughtful review. We appreciate your concise input over these many years to make our product better. We try to make our software as barrier-free as possible, but that can allow the problems you pointed out. Next time we talk, we'd love your input on this problem. We need to learn more about what we could do to help the inexperienced user stay on the path, without messing up the things you like about RxDotNet. KZ Kate Z. CPhT/Pharmacy Data Coordinator Medical Practice Used the software for: 2+ years ### "Easy to Navigate and User Friendly" November 4, 2020 5.0 Currently I have been working this past year with \[SENSITIVE CONTENT HIDDEN\] to build a more simplified program that can be used on our patients that are getting Blister Packaged Medications. This is a different kind of labeling requirement that needs to be placed inside the cover of a blister package. I appreciate that the staff here has taken the time to listen to our ideas and keeping building off what we have already started. This is still a work in progress but we know that ultimately the end result will be exactly what we are looking for. I like that in a company. We bring our needs or any changes to them and they work with us to update the software to meet the changes for our Business. The customer service support and email support is always great as well. They have always been available to us when we have needed a question answered or a problem fixed. I have been using this software for the past 15 years and I am still happy with their system! Pros The PSI software is very user friendly. I am a lead technician that has helped train other technicians how to use this program and I am always so happy that learning comes easy the 1st time. The functions that are mainly used on this program on a daily basis are simple and easy to remember. When your doing your daily work it is so helpful to have helpful shortcuts to make our prescription processing quick and accurate. Cons There is a option to run some very complex reports within this software and for some minds this comes easy, and for others not so easy. If there was an option to improve a few things it would be amazing to have a quick run button that explains and runs some of the top reports that pharmacies use on a regular basis. Review Source Response from Pharmacy Systems November 5, 2020 Kate, Quick, accurate, user-friendly, easy to learn, and simple are all the key phrases we want associated with our product. Thank you for highlighting these attributes in a personal way. Oddly enough, we also like to hear where we fall short. Our reporting functions are very flexible, but with so many options comes confusion. Thank you for focusing our attention on this. Not too long ago, we added the RPT function to list all the saved report templates easily, but this is obviously not enough. We'll continue working on this problem so our product can be even better. Again thanks for working with us and for taking the time to write this thoughtful review. lW lori W. Pharmacy Director Pharmaceuticals Used the software for: 2+ years ### "PSI in the retail pharmacy" October 19, 2020 4.0 We use this system as our sole pharmacy data system in 4 locations. It has been a great experience for over 10 years, fast, friendly assistance when needed (rarely), pharmacy staff appreciate the ease of use and learning ability of the system, several updates/upgrades made by the developer to ensure compliance and up to date features. Pros Very straight forward commands, easy to learn the system and train new staff. Extremely knowledgeable and helpful staff that are willing to work with you to ensure the system provides the services you need. Quick response time by the staff. Cons Would be beneficial to have a user Guide, the system has several features I am not sure how to use or didn't know existed. Review Source Response from Pharmacy Systems October 22, 2020 Lori, Good documentation and help guides are essential and are currently a week point of RxDotNet. With very thoughtful feedback like yours, this weakness is currently being addressed. Thank you for spending your time writing this informative review to help make RxDotNet better for all of our pharmacy community. AW Amy W. 340b Program Specialist Hospital & Health Care Used the software for: 2+ years ### "User Friendly" August 27, 2020 5.0 My experience is excellent, I find the software and staff both easy to work with. Pros The software is easy to use and at anytime I can reach out to support and get a quick response. If I need something the software doesn't offer \[SENSITIVE CONTENT HIDDEN\] and staff are quick to build it and satisfy our request. Cons I have no complaints again if somethings not there I need all I have to do is ask and it appears in no time. Reason for choosing RxDotNet Mainly the cost of the product and it's simple design, you can easily generate patient insurance as other products I have used make this step way more difficult than it needs to be. Review Source Response from Pharmacy Systems September 23, 2020 Amy, we appreciate you taking the time to write a review. Thanks for your positive comments about our support. Input from our customers makes our product better for everyone. SS Shane S. Pharmacist Pharmaceuticals Used the software for: 2+ years ### "Simple, Effective and Deceptively Modern" October 16, 2020 5.0 Our overall experience is positive, with minimal disruptions, a low barrier to entry for new employees, and streamlined processing. Pros PSI's pharmacy software, being browser-based, is simple and intuitive, yet offers robust tools for processing and reporting. Cons An opportunity exists for great improvement via user-level customization, such as individualized sig codes, secondary sticker printing or even processing screen formatting. Review Source Response from Pharmacy Systems October 19, 2020 "Deceptively Modern," nice title Shane. We may have to use that one. In the complex world of managing a pharmacy, our focus has always been to keep the interface simple. It's good to hear our focus is understood. Thanks, Shane, for writing an informative review. We look forward to hearing more about how we could implement your suggested improvements. KH Kay H. Pharmacy Director Hospital & Health Care Used the software for: 2+ years ### "Satisfied customer" August 27, 2020 4.0 Support has always been good and the software is keeping pace with changes in the industry. Pros Very user friendly. For new employees, it is by far the easiest program to learn. PSI does everything we need it to do for filling employee prescriptions. Cons PSI (RxDotNet) is really quite easy to use - efficient, complete. Perhaps, interfacing with other software programs is the biggest stumbling block. Review Source Response from Pharmacy Systems September 23, 2020 Kay, thanks for highlighting RxDotNet's ease of use. We focus a lot of effort into making complicated processes simple. Also, it's good to hear about integration as an area we need to work on. In today's pharmacy environment good integration is a requirement. We're constantly adding new third parties and equipment we integrate with, but we can always do better. We look forward to resolving your integration needs. KT Kimberly T. Chief Pharmacy Officer Pharmaceuticals Used the software for: 6-12 months ### "Great Software and Great customer service" September 21, 2020 5.0 Our Pharmacy has been utilizing RxDotNet for many years it is a very good software that has been working well for us. The customer service is excellent, anytime you call with a question or concern they are always available to assist. Pros Easy to use and navigate. Works well with our business model. Well priced Cons I wish the NEWS function was still being updated it helped keep up with the new features and functions of the system. Review Source Response from Pharmacy Systems October 14, 2020 Kim, thank you for writing a thoughtful review. Also, thank you for letting us know about our NEWS function needing more attention. We've been putting more work into documenting features lately, and hopefully, this will help improve this shortfall. cK chester K. PHARMACISt Retail Used the software for: 2+ years ### "rxdotnet" June 26, 2020 5.0 good softwear and support would highly recommend Pros the main like was the ease of use and the customer support Cons would have liked weekend and holiday support Reason for choosing RxDotNet ease of use Review Source Response from Pharmacy Systems June 30, 2020 Thank you, Chet, for taking the time to write a review. We appreciate your business. PK Patrick K. Former Owner/Pharmacist Pharmaceuticals Used the software for: 2+ years ### "The best pharmacy software I have used." June 19, 2020 5.0 The days are busy enough, you dont need a computer system that works against you. This is the best one I have used. Pros The system is very user friendly. Its the fastest to set up, fill a script and best of all, web based. Cons I have used a lot of pharmacy systems, and I cannot say anything bad about RxDotNet. Review Source Response from Pharmacy Systems June 29, 2020 Thank you Pat for taking the time to write a review. We appreciate your business. Similar Products Featured