--- title: "Afton Tickets Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Afton Tickets Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/200655/Afton-Tickets/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Afton Tickets Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Afton Tickets ## What is Afton Tickets? Afton Tickets delivers a powerful, customizable, and scalable ticketing solution. Afton delivers more for less with lower service fees + profit sharing, $0 equipment & wifi rentals, best-in-class entry management, $0 cost onsite support, & a dedicated account manager you can actually get on the phone with. A great platform is not a substitute for great support. As former organizers ourselves, we understand the complexities of planning and executing great events. Experience the Afton difference. ## What is Afton Tickets used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Virtual Event](https://www.capterra.com/virtual-event-software/)[Live Streaming](https://www.capterra.com/live-streaming-software/) Overall rating Based on 57 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $0.79 Per User, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Afton Tickets alternatives Highest Rated [4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/200655/Afton-Tickets/alternatives/) ## FAQs about Afton Tickets Overview ### What problems does Afton Tickets solve? Afton Tickets solves high ticketing fees, slow box office lines, cash-handling headaches, and difficult event setup by combining online sales, onsite POS, scanning, will call, and reporting in one easy system. Event promoters, venues, festivals, nonprofits, and volunteer-led teams benefit from faster check-in, flexible ticket options, and clearer sales tracking. Answer based on 40 reviews Overview ### Which roles and teams benefit most from Afton Tickets? Afton Tickets is most used by business owners, executives, and event operations teams that need to manage ticket sales, oversee venue performance, and track event outcomes. Marketing and talent teams use it to promote shows, coordinate bookings, monitor attendance, and streamline audience communication for live events. Answer based on 53 reviews Overview ### What company size and industries is Afton Tickets built for? Afton Tickets is built mainly for small businesses serving paid-admission events, with 89% of reviewers from small companies and Entertainment leading at 23%. It also serves Events Services at 21% and Music at 15%, fitting event organizers, planners, promoters, producers, chambers of commerce, festivals, and ticketing use cases. Answer based on 53 reviews Features and Usability ### What are the key features of Afton Tickets? Afton Tickets includes core ticketing and event management features such as online ticketing, onsite POS sales, barcode/ticket scanning, and reserved seating or flexible ticket options. Differentiating capabilities include promo codes, will call lists, mobile ticketing, livestream ticketing, and reporting tools for sales, attendance, and presale tracking. Answer based on 32 reviews Limitations ### Does Afton Tickets have a lot of bugs or technical issues? Afton Tickets generally runs reliably and resolves problems quickly when issues come up. Event teams and box office staff often describe stable performance, dependable connectivity, and fast support, while some users say reporting can feel hard to interpret and a few advanced features or detailed reporting options still need improvement. Answer based on 12 reviews Integrations ### Which third-party tools and platforms does Afton Tickets integrate with? Afton Tickets integrates with Mailchimp, Shopify, Klaviyo, Stripe, Zoom Events and Webinars, Zoom Workplace, and Authorize.net. These integrations cover email marketing, ecommerce, payments, and virtual events, giving organizations options for audience messaging, ticket sales, and online event support. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Afton Tickets offer? Afton Tickets provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover shared walkthroughs, documentation offers written reference material, and videos provide self-paced learning content. Answer based on 2 reviews Getting Started and Support ### What customer support options does Afton Tickets offer, and how do users rate the experience? Afton Tickets offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as quick, attentive, and knowledgeable, with helpful training, follow-up, and feedback-driven improvements. A few users wanted more guidance around social media integration and clearer equipment return expectations. Answer based on 21 reviews Features and Usability ### How well does Afton Tickets handle event management? Afton Tickets supports event management well with easy setup, mobile ticketing, fast entry, and responsive event-day help. Festival organizers, venue teams, and recurring event staff value the flexible event settings, scanning tools, and sales tracking, though some users mention a learning curve in the dashboard and want faster fund access. Answer based on 18 reviews ## Features AI summary Based on 3,861 Ticketing reviews Capterra data shows that buyers of ticketing software rank the following features as their top priorities: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) Afton Tickets supports all three of the features reviewers rate most highly: **Event Ticketing**, **Online Registration**, and **Online Registration**. Together, these capabilities help businesses manage ticket sales, handle attendee sign-ups online, and keep the registration process organized, allowing teams to run events more efficiently and deliver a smoother buyer experience. Event Ticketing 4.9 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Manage tickets for specific events Online Registration 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Real-time registration over the web Event Scheduling 4.5 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Plan an event's time and location Ticket Reservations 4.6 (20) 55.00% of 20 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Mobile Access 4.8 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Credit Card Processing 4.7 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Accept and process credit card transactions Afton Tickets 87 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Gamification: Games or game-like elements to track progress and reward accomplishments - Interactive Content: Allow the audience to interact or engage with the content - Live Chat: Ability to chat online in real time - Live Streaming: Live stream to multiple devices simultaneously - Live Streaming Production: Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Moderation: Controls/tools to moderate the session - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Currency: Manage and handle various international currencies - Multimedia Support: Supports various file formats - Multiple Camera Feeds: Broadcast an event, performance, or video using a live feed from multiple cameras - Multistreaming: Stream to multiple platforms simultaneously - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Broadcasting: Broadcast live video streams - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recording: Record live video calls to play later - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Session Recording: Record active support and chat sessions for auditing and training - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Streaming: Stream directly to social media channels - Social Promotion: Market event via social media tools - Split/Multi-Screen: Split the screen or display multiple presenters - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Brokering: The resale of tickets based on demand and availability - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Video Conferencing: Connect with meeting participants remotely over video - Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions - Video Management: Store and manage online video content - Video Streaming: Allows users to view videos without downloading media files - Video Support: Supports various video file formats - Visitor Registration: Make a list and register visitors - Website Management: Built-in website builder or integration with third-party site --- Features 4.8 (57) 4.8 Based on 57 reviews ## Pricing Value for money 4.9 (56) Free Trial Free Version Basic $0.79 Per User,One Time Value for money 4.9 (56) 4.9 Based on 56 reviews ## Integrations [ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) ## Support, customer service and training options Customer Service 5.0 (55) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (55) 5.0 Based on 55 reviews ## User reviews Overall rating 4.9 Based on 57 reviews Filter by rating 5(54) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TA Tina A. Event Manager Events Services ### "Event Manger" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2026 We have worked with Afton for the last several years and have always had great service, we needed help with a piece of our event and they made great suggestions and then put them in place for us. They are always eager to help and check on us every year after our event to see if they need to do anything different Pros Afton has the best understanding of events and we need from them, they have amazing customer service, great devices that never fail us and always willing to help in any way Cons We have never had any problems with Afton, we have had questions and need help a couple of time, but they always answered and fixed everything right away, we really don't have any cons Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jeff W. Ticketing lead Entertainment ### "Afton is an excellent ticketing partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2026 Our overall experience with Afton is excellent. Their understanding of event ticketing comes has a strong foundation in practical experience. They understand the needs of event planers and provide solutions the meet those needs. They do not hesitate to to adjust or enhance the solution(s) they offer to better meet our requirements. Pros Afton is expert in their field and very responsive to our needs. They apply their expertise and experience very effectively to address our requirements. They are a pleasure to work with and are quick to respond to any questions we raise. They are flexible and work very hard to understand our needs and ensure their solution(s) meet our needs. We do feel we derive s significant benefit for the cost of the solution provided by Afton. Cons Nothing comes immediately to mind that I would can point to as an obvious area in need of improvement. Alternatives considered [Rodeo Ticket](https://www.capterra.com/p/179037/Rodeo-Ticket/) [TicketingHub](https://www.capterra.com/p/128655/TicketingHub/) Reasons for choosing Afton Tickets built in capabilities and alignment with our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Lisa G. Ticketing Manager Government Relations ### "Great ticketing experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2026 Afton has been a game-changer for our Fair and for us. I value the relationship we have built with \[sensitive content hidden\] and her entire team. She has been wonderful to work with and helps me with all the different scenarios we experience here. Pros I like how easy the interface is for my ticket sellers and my ticket takers. Its very intuitive and the end result is seamless for our customers. Cons Nothing I can think of. They have truly been an amazing company to work with and we have no complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Emily B. Opera House and Events Director Entertainment ### "Couldn't Ask for Much Better" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2026 Pros We’ve had a wonderful experience with Afton, especially regarding their customer service! They're always responsive, helpful, and willing to go the extra mile. The platform is easy to use, visually appealing, and provides a smooth experience for our team and patrons. We highly recommend Afton to anyone looking for a reliable and user-friendly ticketing solution with exceptional customer service! Cons We genuinely have no major issues with Afton. Any complaints that we've voiced, they've offered solutions or reasons why something isn't possible. Like most venues, we've seen a rise in third party ticketing sites scamming customers. Although is out of Afton's control, it is extremely frustrating both for our venue and patrons. However, Afton has offered ways to reduce scammers and is actively working to combat this issue. Switched from [AudienceView](https://www.capterra.com/p/114659/AudienceView-Professional/) Their system was too complicated and not at all user-friendly. We began to have a lot of issues once they updated their platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Samantha G. Co-founder Health, Wellness and Fitness ### "Co-founder" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2026 The Afton Tickets team is incredibly helpful and always available to troubleshoot any issues that may come up during our events. Their response times are excellent, and they’re always willing to listen to our feedback and implement recommendations that make the ticketing process easier for both our attendees and our business. Having access to their scanning devices is also a huge bonus and makes event-day operations so much smoother. We truly enjoy working with the Afton Tickets team and highly recommend them. Love these guys! Cons Not much. Their team is always available to help troubleshoot any issues. Sometime we have issues with the way ticket times appear on the ticket but usually we can get the resolved. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing Afton Tickets We liked knowing that the Afton team would be available if we needed them during an event. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Lisa G. Ticketing Manager Government Relations ### "Great experience from start to finish" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2024 It was great. We will be looking forward to using them again in the future. Pros The customer support from the start until after our events ended was amazing! They were very quick to answer questions and helpful! Cons We liked everything. Cant think of any suggestions at this point. Alternatives considered [SaffireTix](https://www.capterra.com/p/203251/SaffireTix/) Reasons for choosing Afton Tickets More user friendly and cost overall was less. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Allison W. Circuit Secretary Sports ### "So glad we switched!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2024 Overall, we are thrilled with this service and so happy we were able to make the change so smoothly. Pros The assistance of the account rep and the on-site coordinator put this service above all others. The built-in 5G wifi made our connectivity of the past a distant memory. We were able to tackle problems on site as they happened and process our fans quickly through entry and box office. Cons The reporting is cumbersome and hard to decipher. However, they did provide someone who was able to better explain so that appropriate information could be pulled and evaluated. Switched from [Rodeo Ticket](https://www.capterra.com/p/179037/Rodeo-Ticket/) Connectivity of the hardware and providing an on-site manager to fix issues as they came up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jamie B. Teacher Entertainment ### "So far, so great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 10, 2024 Pros Easy to set up with my dedicated human consultant! Found bugs and errors and cleaned them up in minutes! Cons So many bells and whistles for what I need... It's impressive what they can accomplish, but it can be daunting for someone not using all the features! Switched from [Arts Ticketing](https://www.capterra.com/p/146968/The-Arts-Ticketing-Solutions/) Could not get tech support within a week of asking... Too big of a company with no room for nuance and real solutions for what I needed! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Karen G. President Non-Profit Organization Management ### "Extremely useful platform and great customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 9, 2024 Pros The customer service is outstanding. Every person we've worked with has been very attentive and knowledgable from day one. Cons There are a few little quirks here and there that we've had to overcome but there has always been someone quick to help in any situation. Switched from [SimpleTix](https://www.capterra.com/p/86948/SimpleTix/) We did not like them at all. They were not nearly as responsive as they needed to be. And quite frankly the \[sensitive content hidden\] was rude. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Christopher G. Board President Performing Arts ### "The one-stop shop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 4, 2024 Afton provides very helpful and patient customer service and user- friendly systems for online ticket purchases and on-site POS sales & tracking. Their livestream system is flexible. All is provided transparently at a reasonable cost. Pros Our small NFP performing arts organization is run by volunteers, so Afton is a great solution for providing our audiences (and us) with a professional and efficient system for selling tickets to both live & livestreamed performances, and accurate audience tracking. They provide easy-to-use POS equipment & system. Cons Providing more insight and coaching for social media integration would be helpful. Also was surprised by a requirement to return POS equipment after first event series ended. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Afton system is easier to use and provides quicker access to ticket revenue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/200655/Afton-Tickets/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs Afton Tickets](https://www.capterra.com/compare/114949-200655/Eventbrite-vs-Afton-Tickets)