# Afton Tickets Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Afton Tickets Software - reviews, pricing plans, popular comparisons to other Ticketing products and more.

Source: https://www.capterra.com/p/200655/Afton-Tickets

---

# 

 Afton Tickets Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Afton Tickets

## What is Afton Tickets?

Afton Tickets delivers a powerful, customizable, and scalable ticketing solution. Afton delivers more for less with lower service fees + profit sharing, $0 equipment & wifi rentals, best-in-class entry management, $0 cost onsite support, & a dedicated account manager you can actually get on the phone with. A great platform is not a substitute for great support. As former organizers ourselves, we understand the complexities of planning and executing great events. Experience the Afton difference.

## What is Afton Tickets used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Virtual Event](https://www.capterra.com/virtual-event-software/)[Live Streaming](https://www.capterra.com/live-streaming-software/)

Overall rating

Based on 53 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$0.79

Per User, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Afton Tickets alternatives

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (393)](https://www.capterra.com/p/117828/Eventzilla/reviews/)

Starting price

$1.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/200655/Afton-Tickets/alternatives/)

## FAQs about Afton Tickets

Overview

### What problems does Afton Tickets solve?

Afton Tickets solves expensive, fragmented event ticketing by combining online sales, mobile POS, scanning, will-call, reporting, and livestream access in one easy system. It reduces box office lines, cash handling, setup complexity, and weak attendee communication. Event promoters, venues, festivals, volunteer-run nonprofits, and tour managers benefit most.

Answer based on 40 reviews

Overview

### Which roles and teams benefit most from Afton Tickets?

Afton Tickets is most used by business owners, executives, and event operations teams that manage live events and ticket sales. Marketing and promoter roles use it to drive attendance and track performance, while directors and producers rely on it to coordinate event setup, monitor sales, and streamline audience entry.

Answer based on 53 reviews

Overview

### What company size and industries is Afton Tickets built for?

Afton Tickets is built primarily for small businesses in entertainment, with 89% of reviewers from small companies and 23% from entertainment. It serves event organizers, planners, promoters, producers, chambers of commerce, festivals, and similar paid-admission events, with strong use in event services at 21%, music at 15%, and ticketing at 75%.

Answer based on 53 reviews

Features and Usability

### What are the key features of Afton Tickets?

Afton Tickets includes core ticketing and event management features such as online and mobile ticketing, onsite POS sales, barcode ticket scanning, and reserved seating or flexible ticket options. Differentiating capabilities include promo codes, customizable branding on tickets, daily sales reporting and attendance tracking, plus livestreaming with chat and tipping.

Answer based on 32 reviews

Limitations

### Does Afton Tickets have bugs or technical issues?

Afton Tickets runs reliably for many event organizers, and support usually resolves problems quickly when issues appear. Most teams describe setup, onsite operations, and ticket processing as stable, while some users mention confusing reports, a few missing features, or occasional setup questions that require help from an account representative.

Answer based on 12 reviews

Integrations

### Which third-party tools and platforms does Afton Tickets integrate with?

Afton Tickets connects to 6 third-party tools, including Mailchimp and Shopify, plus Klaviyo, Stripe, Zoom Events and Webinars, Zoom Workplace, and authorize.net. These integrations cover email marketing, ecommerce, payments, and virtual event operations.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does Afton Tickets offer?

Afton Tickets provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars cover broader walkthroughs, documentation offers written reference material, and videos provide self-paced learning for users reviewing features and setup steps.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Afton Tickets offer, and how do users rate the experience?

Afton Tickets offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as quick, attentive, and knowledgeable, with strong training, follow-up, and willingness to act on feedback. A few users wanted more guidance around social media integration and clearer equipment return expectations.

Answer based on 21 reviews

Features and Usability

### How well does Afton Tickets handle event management?

Afton Tickets handles event management well for venues, festivals, and live event teams that need flexible ticketing and smooth entry. It supports online, mobile, and onsite sales, cashless box office workflows, ticket scanning, attendance tracking, and event setup changes, though some staff may need time to learn the dashboard.

Answer based on 18 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Ticket Reservations

4.6 (16)

50.00% of 16 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Event Ticketing

4.9 (14)

100.00% of 14 reviewers that rated this feature as important or highly important

Manage tickets for specific events

Credit Card Processing

4.7 (12)

100.00% of 12 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Electronic Payments

4.8 (12)

100.00% of 12 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Event Scheduling

4.5 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Plan an event's time and location

Mobile Access

4.7 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Afton Tickets 87 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Scan barcodes to ensure accurate pricing and label tracking

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

Provides a channel for team members to share AI models, media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Games or game-like elements to track progress and reward accomplishments

Allow the audience to interact or engage with the content

Ability to chat online in real time

Live stream to multiple devices simultaneously

Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Controls/tools to moderate the session

Observe and track the demand, usage, progress or quality of a system, product, or user

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and handle various international currencies

Supports various file formats

Broadcast an event, performance, or video using a live feed from multiple cameras

Stream to multiple platforms simultaneously

Record the audio of phone conversations for quality assurance purposes

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Real-time registration over the web

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Accept and process customer payments for products or services using hardware and software

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Broadcast live video streams

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Active reporting of data and metrics

Record live video calls to play later

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Specify type/number of reserved tickets based on seating selected during booking

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Grants the users access to all events for one season

For selection of seat at booking or check-in

Record active support and chat sessions for auditing and training

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Stream directly to social media channels

Market event via social media tools

Split the screen or display multiple presenters

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

The resale of tickets based on demand and availability

Create and manage ticket reservations for various events

Customize, sell, and distribute tickets

Connect with meeting participants remotely over video

Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions

Store and manage online video content

Allows users to view videos without downloading media files

Supports various video file formats

Make a list and register visitors

Built-in website builder or integration with third-party site

Features

4.8 (53)

4.8

Based on 53 reviews

## Pricing

Value for money

4.9 (52)

Free Trial

Free Version

Basic

$0.79

Per User,One Time

Value for money

4.9 (52)

4.9

Based on 52 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)

## Support, customer service and training options

Customer Service

5.0 (51)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (51)

5.0

Based on 51 reviews

## User reviews

Overall rating

4.9

Based on 53 reviews

Filter by rating

5(50)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LG

Lisa G.

Ticketing Manager

Government Relations

### "Great experience from start to finish"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 21, 2024

It was great. We will be looking forward to using them again in the future.

Pros

The customer support from the start until after our events ended was amazing! They were very quick to answer questions and helpful!

Cons

We liked everything. Cant think of any suggestions at this point.

Alternatives considered

[SaffireTix](https://www.capterra.com/p/203251/SaffireTix/)

Reasons for choosing Afton Tickets

More user friendly and cost overall was less.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AW

Allison W.

Circuit Secretary

Sports

### "So glad we switched!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2024

Overall, we are thrilled with this service and so happy we were able to make the change so smoothly.

Pros

The assistance of the account rep and the on-site coordinator put this service above all others. The built-in 5G wifi made our connectivity of the past a distant memory. We were able to tackle problems on site as they happened and process our fans quickly through entry and box office.

Cons

The reporting is cumbersome and hard to decipher. However, they did provide someone who was able to better explain so that appropriate information could be pulled and evaluated.

Switched from

[Rodeo Ticket](https://www.capterra.com/p/179037/Rodeo-Ticket/)

Connectivity of the hardware and providing an on-site manager to fix issues as they came up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jamie B.

Teacher

Entertainment

### "So far, so great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 10, 2024

Pros

Easy to set up with my dedicated human consultant! Found bugs and errors and cleaned them up in minutes!

Cons

So many bells and whistles for what I need... It's impressive what they can accomplish, but it can be daunting for someone not using all the features!

Switched from

[Arts Ticketing](https://www.capterra.com/p/146968/The-Arts-Ticketing-Solutions/)

Could not get tech support within a week of asking... Too big of a company with no room for nuance and real solutions for what I needed!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KG

Karen G.

President

Non-Profit Organization Management

### "Extremely useful platform and great customer service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 9, 2024

Pros

The customer service is outstanding. Every person we've worked with has been very attentive and knowledgable from day one.

Cons

There are a few little quirks here and there that we've had to overcome but there has always been someone quick to help in any situation.

Switched from

[SimpleTix](https://www.capterra.com/p/86948/SimpleTix/)

We did not like them at all. They were not nearly as responsive as they needed to be. And quite frankly the \[sensitive content hidden\] was rude.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CG

Christopher G.

Board President

Performing Arts

### "The one-stop shop"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 4, 2024

Afton provides very helpful and patient customer service and user- friendly systems for online ticket purchases and on-site POS sales & tracking. Their livestream system is flexible. All is provided transparently at a reasonable cost.

Pros

Our small NFP performing arts organization is run by volunteers, so Afton is a great solution for providing our audiences (and us) with a professional and efficient system for selling tickets to both live & livestreamed performances, and accurate audience tracking. They provide easy-to-use POS equipment & system.

Cons

Providing more insight and coaching for social media integration would be helpful. Also was surprised by a requirement to return POS equipment after first event series ended.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Afton system is easier to use and provides quicker access to ticket revenue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Mary Ann G.

Treasurer and Tax Collector

Government Administration

### "Columbia County"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 4, 2024

Pros

easy to scan tickets at gate, easy online purchases

Cons

need to have daily deposits and not hold money until event is over

Switched from

[SaffireTix](https://www.capterra.com/p/203251/SaffireTix/)

Saffire was not able to have a secure wifi connection. the system went down several times and not having a representative on the grounds was not good.

Reasons for choosing Afton Tickets

Afton Tickets never always had a secure Wi-Fi connection at the gates. We are a rural community and that was very important

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EA

Ed A.

Owner

Entertainment

### "Afton meets all of our essential ticketing needs!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2024

I had the chance to meet the \[sensitive content hidden\] at a conference and was immediately struck by his ethics. This was big for me because the ticketing software industry is dominated by a few massive companies who allow fraudulent events to clog their sites. Since day one working with Afton we've been stoked on their customer service, their ease of use and their reliability. We get weekly emails from ticketing companies trying to convince us to try out their products and it never crosses our minds to give them a shot because Afton has been spectacular.

Pros

Afton is incredibly responsive and we can always count on them to care about our experience with them.

Cons

This isn't really an issue but since they're not a huge company sometimes there are features we'd like to see that they don't yet offer. When we bring those feature ideas to them though they do their best to implement them as fast as possible though!

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Previous company allows scam events on their sites and we didn't want our events showcased side by side with them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HG

Helene G.

Executive Director

Non-Profit Organization Management

### "Best Ticketing Software (and more)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2024

Pros

I've been using Afton for a number of years. The customer service is stellar. The platform has changed so much since I started, and for the better. The Afton team understands pivoting with the times and to keep their product updated as well. I've used the platform for a live event, but mostly use it for ticketing for our festivals.

Cons

I don't have any cons. I've always had a great experience.

Switched from

[Universe](https://www.capterra.com/p/132555/Universe/)

Cost and customer service and Afton is vegan owned.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NH

Nicholas H.

Ticketing And Marketing Manager

Entertainment

### "Professional And Easy to Use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2024

Afton Tickets was the exact ticketing platform we needed to put on our first Christmas Tour. It was extremely easy to use and because of different one of a kind venues it was nice to be able to change different things like seating capacity and the different kinds of tickets available as the event got closer.

Pros

The ability to customize and change certain things based on each event.

Cons

Having to deal with Stripe not working at first was a challenge. The only other challenge I can think of was having to submit venue information but that wasn’t a big deal.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Laura M.

President

Events Services

### "Love using Afton Tickets for our Rodeo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2024

Pros

Afton is super easy to use, extremely easy to setup and they are super helpful if you need assistance with anything!

Cons

The only dislike I have is not having a weekly sales update as the daily sales update is not always necessary and a bit repetitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/200655/Afton-Tickets/reviews/)

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Popular comparisons

[Eventbrite vs Afton Tickets](https://www.capterra.com/compare/114949-200655/Eventbrite-vs-Afton-Tickets)