--- title: "Onde Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Onde Software - reviews, pricing plans, popular comparisons to other Transportation Dispatch products and more." source_url: "https://www.capterra.com/p/200702/Onde/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Onde Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Onde ## What is Onde? Onde is a set of ride-hailing white-label mobile Customer and Driver apps, and web apps for new and growing ride-hailing services. Onde's platform supports your business growth by not charging for additional drivers or trips and being able to handle millions of orders simultaneously. A smart order distribution algorithm ensures reduced idle time for drivers and allows companies to cover more orders with fewer drivers. Multiple payment gateways, both web and mobile booking options, public API, and advanced built-in performance analytics are included. With a monthly subscription, you get regular updates for both Android and iOS apps, exceptional stability with 99.98% system uptime — among the highest in the taxi software industry — and access to a global community of taxi leaders. Every package includes ASO upon activation, with premium packages also featuring promotional services in app stores. ## What is Onde used for? [Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4500 Other, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Onde?[Manage this product listing](https://www.g2.com/products/onde/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Onde 4.2 (15) VS. [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price $4500 Other, One Time Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (15) Ease Of Use 4.6 (388) Value For Money 4.2 (15) Value For Money 4.6 (354) Customer Service 4.6 (15) Customer Service 4.8 (374) ## Onde alternatives [4.5 (1,689)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (58)](https://www.capterra.com/p/202055/eLogii/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/200702/Onde/alternatives/) ## FAQs about Onde Overview ### Which roles and teams benefit most from Onde? Onde is most used by founders, owners, chief executives, and general or managing directors overseeing e-hailing and transportation businesses. Operations managers use it to manage dispatch, driver activity, and day-to-day service delivery, while customer experience leaders track rider support and resolve service issues. Leaders rely on reporting and operational oversight to guide growth and maintain service standards. Answer based on 15 reviews Overview ### What company size and industries is Onde built for? Onde is built for small local ride-service operators, which make up 87% of reviewers, primarily in Transportation/Trucking/Railroad (67%). It also serves midsize businesses (13%) and organizations in Information Technology and Services (20%) or Consumer Services (7%). Its most common use case is transportation dispatch. Answer based on 15 reviews Features and Usability ### What are the key features of Onde? Onde offers driver management, location tracking, and a mobile app as core features. It also includes dispatch management, routing, and automated scheduling, along with delivery tracking, shipment tracking, and status tracking. Additional features cover billing and invoicing, reporting and analytics, real-time notifications, GPS, geolocation, and third-party integrations. Integrations ### Which third-party tools and platforms does Onde integrate with? Onde integrates with Connect, Dispatch, Google Maps, Mercado Pago, PayPal Enterprise Payments, PayU, and Stripe. Its catalog covers communication, mapping, and payment platforms, giving teams connections for routing, dispatching, and payment processing within one system. Getting Started and Support ### What training and onboarding options does Onde offer? Onde provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, documentation offers written reference material, and videos provide visual walkthroughs for learning features and reviewing setup steps as needed. Getting Started and Support ### What customer support options does Onde offer? Onde provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. User feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 954 Transportation Dispatch reviews Capterra data shows that buyers of transportation dispatch software rank the following features as their top priorities: - **Dispatch Management** (**58%** of reviewers rated this feature as critical) - **Delivery Tracking** (**58%**) - **Billing & Invoicing** (**60%**) Onde supports all three features that reviewers rate most highly: **Dispatch Management**, **Delivery Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses coordinate trips more efficiently, monitor deliveries in real time, and manage charges and payments accurately, allowing teams to keep operations organized from dispatch through final billing. Dispatch Management 4.5 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Delivery Tracking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Billing & Invoicing 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Mobile Access 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices GPS 3.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Customer Management 3.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Onde 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver Management: Track all personnel who operate company vehicles - Electronic Payments: Electronically collect payments for goods or services - Emergency Dispatch: Coordinate emergency medical response - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Job Management: Manage and track all job information and associated tasks - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.9 (15) 3.9 Based on 15 reviews ## Pricing Value for money 4.2 (15) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/200702/Onde/pricing/) Starting Up $4,500 Other,One Time Professional $8,500 One Time Expert $23,000 One Time Super App $6,500 One Time Value for money 4.2 (15) 4.2 Based on 15 reviews ## Integrations [ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Mercado Pago](https://www.capterra.com/p/250909/Mercado-Pago/)[ PayU](https://www.capterra.com/p/201075/PayU/)[ Dispatch](https://www.capterra.com/p/139893/Dispatch/)[ Connect](https://www.capterra.com/p/177860/Qnnect/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (15) 4.6 Based on 15 reviews ## User reviews Overall rating 4.2 Based on 15 reviews Filter by rating Counts reflect reviews available in this feed. 5(10) 4(2) 3(1) 2(0) 1(2) Mentioned topic Recent reviews first, then most helpful CE CEO CEO Used the software for: 3-5 years ### "Start your customize ride hailing app immediately " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2020 ONDE enabled me to establish a very competent app for ride-hailing at a very affordable price for the customers. Pros • Very stable app • Ride-hailing app with full functionalities • Brand customization to your local requirements • You can start the app with your localization in less than few days. Cons #The faster base of features developments based on the customer over-all priority. # I would also support the fact to have a business unite support (Marketing and operation tips) for each operation unite to understand the ride-hailing business faster. As Onde, they built an accumulated and competent experience over the years and its very good idea to transfer the knowledge to clients. EJ Ejecutive Ejecutive Used the software for: 3-5 years ### "Bit comunidad movilizada" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2022 Onde is just what we were looking for in taxi and hailing business, we have been in expantion thanks to Onde capacities. Pros I am very satisfied with Onde, admin dashboard and user experience for costumers and drivers are very competitive, Onde is always innovating and improving. Cons Price is not competitive since Indriver app arrived to some cities in Mexico, We are not having business in places where indriver is popular. Onde should consider to add marketplace and connect to delivery services (we use some jungleworks products like yelo). OO Owner Operator Owner Operator Used the software for: 3-5 years ### "Good but not exceptional" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 15, 2025 My experience has been mostly positive as the people I've dealt with are friendly and professional. However, I still do have issues with some of the features (or lack of features) on the app and Onde has been slow to fix these. Also some of the features or changes I would like to make, they want to charge more even though I spent a lot up front and pay an ongoing subscription fee. Pros The ability to create a branded app for my company without the cost of developing one from scratch Cons The inability to customize the app for my unique needs FO Founder Founder Used the software for: 1-3 years ### "Exceptional Platform with Continuous Improvements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2025 Overall, my experience with Onde has been excellent. The platform consistently delivers great results and improves day by day. I have no doubt I will continue to use Onde long into the future. Pros Onde has exceeded my expectations in every aspect. The platform stands out clearly above the competition thanks to its comprehensive features, user-friendly interface, and continuous improvement. It's evident the team behind Onde listens closely to user feedback, as I frequently notice meaningful updates that enhance functionality and usability. Cons My only wish would be for Onde to implement a detailed changelog highlighting the continuous improvements and updates they regularly introduce. This would greatly enhance user awareness and satisfaction. ES E-hailing service E-hailing service Used the software for: Less than 1 year ### "Personal review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2025 Pros I love Onde's affordable service! Reliable & budget-friendly, perfect for my needs! Cons Onde's customer service could improve on response time, helping customers more efficiently. MD Managing Director Managing Director Used the software for: Less than 1 year ### "On Time feedback experience with Onde" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2025 Its a good app but it needs alot of improvement for it to be better. Pros The app shows the driver location and amount the passenger has to pay. Cons The system is not flexible to make changes to suite how we want it to be customized. And also drivers keep complaining that the code is an issue when registering. It does not provide adequate info to help the driver register with ease including top up automated instructions. FO Foubder Foubder Used the software for: 3-5 years ### "Best software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2020 Very happy with the 8 years no/stop outstanding experience with Onde team/plafform ( no complement). Affordable prices for dedicated great and reliable software / platform. Pros Using Onde software around 8 years and the most I like and keep me continue using it is the that th platform got almost all of needed great and useful features and tools to run/operate small and big taxi business and fkeetincluding dispatch, Web booker, company panel and passenger/driver apps , not to mention platform stability, 24/7 support, dedicated team to support in all other business channels ( ex. Marketing, analysing and developing specific features etc) Cons Well, the missing feature is already coming on the next update as I been informed which will not be missing any more ( chat, passenger to add another stop etc). However features are endless and development won't stop. CH Customer Happiness Director Customer Happiness Director Used the software for: 3-5 years ### "Smart Partnership & ٍSuccess Story" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 22, 2021 Our experience with Onde is expanded for more the 4 years now with many major changes that develop our both business in a really successful partnership however the financial agreements/processes is respecting the economical situation where we experience locally, and indeed the technical solution was provided indeed helps us to upgrade the processes and increase the maturity of business as well. also, the online support providing non-stop assistance either in a complaint of enquires to understand or request for minor /major issues Pros We are really lucky to have this software as a startup company in a very aggressive economic environment we have that the quality & price of services are always questionable and challenging, but with Onde software the stability of service and quick support makes our businesses on top and unique on the local market by almost no errors on App, system or service overall. Cons customizing a solution or changing requests is taking a very long queue for development. GÉ Gérant Gérant Used the software for: 3-5 years ### "a lot of graphics but much less development itself" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 24, 2022 very good customer service Pros From a distance it looks like the Uber or Bolt app but up close it has nothing to do with it Cons in the promo codes, the customer does not see the discount or the price to pay. the default gps for drivers does not exist. night mode does not exist. the driver application does not alert in the event of cancellation by the customer. Loyal T. Vice President Used the software for: 3-5 years ### "Loyal Rideshare thrives with ONDE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2021 I love ONDE, it was the game changing technology that helped us give #1 service with our business. Pros I love how effecient the technology is at handling massive fluxating traffic& connecting drivers to passengers seamlessly! Cons Some changes would be better done with involvement from those who use the product. Even a "run through" of the updates before they are implemented would be great to give us a heads up. [View all Reviews](https://www.capterra.com/p/200702/Onde/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.