--- title: "Onde Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Onde Software - reviews, pricing plans, popular comparisons to other Transportation Dispatch products and more." source_url: "https://www.capterra.com/p/200702/Onde/" page_type: "product" language: "en" --- # Onde Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Onde ## What is Onde? Onde is a set of ride-hailing white-label mobile Customer and Driver apps, and web apps for new and growing ride-hailing services. Onde's platform supports your business growth by not charging for additional drivers or trips and being able to handle millions of orders simultaneously. A smart order distribution algorithm ensures reduced idle time for drivers and allows companies to cover more orders with fewer drivers. Multiple payment gateways, both web and mobile booking options, public API, and advanced built-in performance analytics are included. With a monthly subscription, you get regular updates for both Android and iOS apps, exceptional stability with 99.98% system uptime — among the highest in the taxi software industry — and access to a global community of taxi leaders. Every package includes ASO upon activation, with premium packages also featuring promotional services in app stores. ## What is Onde used for? [Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4500 Other, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Onde?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://onde.app&name=Onde) ## Onde Overview Updated August 2026 AI summary Onde provides transportation dispatch, delivery management, and service dispatch tools for organizations of all sizes. It enables businesses to coordinate orders, manage drivers, track deliveries in real time, and handle billing and invoicing. With features like GPS, mobile access, location tracking, and real-time notifications, Onde supports cloud and mobile deployment for flexible operations management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Onde 4.2 (15) VS. [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price $4500 Other, One Time Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (15) Ease Of Use 4.6 (388) Value For Money 4.2 (15) Value For Money 4.6 (354) Customer Service 4.6 (15) Customer Service 4.8 (374) ## Onde alternatives [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (246)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,026)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [View all alternatives](https://www.capterra.com/p/200702/Onde/alternatives/) ## FAQs about Onde Overview ### Which roles and teams benefit most from Onde? Onde is most used by founders, CEOs, managing directors, and other business leaders running ride-hailing or transport services. Operations managers and owner-operators use it to manage dispatch, drivers, and daily service delivery, while customer service leaders rely on it to improve rider communication, support workflows, and overall service quality. Answer based on 15 reviews Overview ### What company size and industries is Onde built for? Onde is built for small transportation businesses, with 87% of reviewers from small companies and 67% in Transportation, Trucking, and Railroad. It also serves midsize businesses at 13%, plus Information Technology and Services at 20% and Environmental Services at 7%, most often for transportation dispatch. Answer based on 15 reviews Features and Usability ### What are the key features of Onde? Onde includes driver management, location tracking, and a mobile app for field operations. It also offers dispatch management, routing, scheduling, and order management, plus delivery tracking and shipment tracking. Additional features include billing and invoicing, reporting and analytics, real-time notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does Onde integrate with? Onde connects natively to Connect, Dispatch, Google Maps, Mercado Pago, PayPal Enterprise Payments, PayU, and Stripe. These integrations cover dispatch, mapping, and payments, giving Onde support for seven third-party tools and platforms. Getting Started and Support ### What training and onboarding options does Onde offer? Onde provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation and videos give users self-paced reference materials for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does Onde offer? Onde provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations, so the support experience cannot be assessed from user sentiment in this catalog data. ## Features AI summary Based on 947 Transportation Dispatch reviews Capterra data shows that buyers of transportation dispatch software rank the following features as their top priorities: - **Dispatch Management** (**58%** of reviewers rated this feature as critical) - **Delivery Tracking** (**58%**) - **Billing & Invoicing** (**59%**) Onde supports all three of the features reviewers consider most important: **Dispatch Management**, **Delivery Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses coordinate rides and deliveries, monitor trip status in real time, and manage charges accurately, allowing teams to keep operations organized and maintain a more efficient dispatch-to-payment process. Dispatch Management 4.5 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Delivery Tracking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Billing & Invoicing 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Mobile Access 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices GPS 3.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Customer Management 3.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Onde 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver Management: Track all personnel who operate company vehicles - Electronic Payments: Electronically collect payments for goods or services - Emergency Dispatch: Coordinate emergency medical response - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Job Management: Manage and track all job information and associated tasks - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.9 (15) 3.9 Based on 15 reviews ## Pricing Value for money 4.2 (15) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/200702/Onde/pricing/) Starting Up $4,500 Other,One Time Professional $8,500 One Time Expert $23,000 One Time Super App $6,500 One Time Value for money 4.2 (15) 4.2 Based on 15 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Mercado Pago](https://www.capterra.com/p/250909/Mercado-Pago/)[ PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)[ PayU](https://www.capterra.com/p/201075/PayU/)[ Dispatch](https://www.capterra.com/p/139893/Dispatch/)[ Connect](https://www.capterra.com/p/177860/Qnnect/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (15) 4.6 Based on 15 reviews ## User reviews Overall rating 4.2 Based on 15 reviews Filter by rating 5(10) 4(2) 3(1) 2(0) 1(2) Mentioned topic Sorted by most recent CU Cheri U. Owner Operator Transportation/Trucking/Railroad ### "Good but not exceptional" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 11, 2025 My experience has been mostly positive as the people I've dealt with are friendly and professional. However, I still do have issues with some of the features (or lack of features) on the app and Onde has been slow to fix these. Also some of the features or changes I would like to make, they want to charge more even though I spent a lot up front and pay an ongoing subscription fee. Pros The ability to create a branded app for my company without the cost of developing one from scratch Cons The inability to customize the app for my unique needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Daniel M. CEO Consumer Services ### "Gillio con Onde " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 7, 2025 Fue una buena entrega y seguimeinto de los contratado con la empresa, nos gustaría que hubiese algún enlace en América Latina, si es qu ebuscan una base de oeración mpas fluida en español. Pros La capacidad de atención aun cuando la comunicación es un poco mermada por lla diferencia de idiomas, se aseguran de alguna respuesta que no queda clara y el trabajo en equipo es bueno. Cons Las diferencias de horario, entedimos todo le tema de los controles de panel, y solucionar algunos aspectos de la región en la que nos encontramos retrasó un poco la operatividad y liberación del panel y funciones agregadas, pero en general bien, el tener una base de operadores que entiendan la plataforma es ideal sobre todo tener embajadores en américa latina. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. II Ivan I. Founder Transportation/Trucking/Railroad ### "Exceptional Platform with Continuous Improvements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 4, 2025 Overall, my experience with Onde has been excellent. The platform consistently delivers great results and improves day by day. I have no doubt I will continue to use Onde long into the future. Pros Onde has exceeded my expectations in every aspect. The platform stands out clearly above the competition thanks to its comprehensive features, user-friendly interface, and continuous improvement. It's evident the team behind Onde listens closely to user feedback, as I frequently notice meaningful updates that enhance functionality and usability. Cons My only wish would be for Onde to implement a detailed changelog highlighting the continuous improvements and updates they regularly introduce. This would greatly enhance user awareness and satisfaction. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AI Awunor I. E-hailing service Transportation/Trucking/Railroad ### "Personal review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2025 Pros I love Onde's affordable service! Reliable & budget-friendly, perfect for my needs! Cons Onde's customer service could improve on response time, helping customers more efficiently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ED Eudes D. Directeur Information Technology and Services ### "SUPER LOGICIEL " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2025 Expérience très Bonne , je suis client depuis un certain temps et j'ai jamais trouvé un logiciel meilleur que celui de onde. Pros La fluidité et le support client très réactif Cons Rien en particulier , c'est un très bon logiciel a tous les niveaux Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Garnet C. Managing Director Transportation/Trucking/Railroad ### "On Time feedback experience with Onde" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2025 Its a good app but it needs alot of improvement for it to be better. Pros The app shows the driver location and amount the passenger has to pay. Cons The system is not flexible to make changes to suite how we want it to be customized. And also drivers keep complaining that the code is an issue when registering. It does not provide adequate info to help the driver register with ease including top up automated instructions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Abel A. Ejecutive Information Technology and Services ### "Bit comunidad movilizada" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2022 Onde is just what we were looking for in taxi and hailing business, we have been in expantion thanks to Onde capacities. Pros I am very satisfied with Onde, admin dashboard and user experience for costumers and drivers are very competitive, Onde is always innovating and improving. Cons Price is not competitive since Indriver app arrived to some cities in Mexico, We are not having business in places where indriver is popular. Onde should consider to add marketplace and connect to delivery services (we use some jungleworks products like yelo). Alternatives considered [Tookan](https://www.capterra.com/p/218952/Tookan/) [Yelowsoft](https://www.capterra.com/p/169474/Yelowsoft/) [Jugnoo](https://www.capterra.com/p/194628/Bike-Rental-Software/) [Yelo](https://www.capterra.com/p/200134/Yelo/) Reasons for choosing Onde First demo was very important, then, I knew about how big can be another companies like kaiian. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Ahcene A. Gérant Environmental Services ### "a lot of graphics but much less development itself" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 23, 2022 very good customer service Pros From a distance it looks like the Uber or Bolt app but up close it has nothing to do with it Cons in the promo codes, the customer does not see the discount or the price to pay. the default gps for drivers does not exist. night mode does not exist. the driver application does not alert in the event of cancellation by the customer. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MK Maloko K. General Manager Transportation/Trucking/Railroad ### "Product administrator Remarks. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 23, 2022 Pros It’s a user friendly product that suits in today’s fast growing digital economy. Cons I am very concerned about the set destination, in app messaging, pay by link & direct call features among others that are missing in the driver’s app and as well as editing/ changing the destination feature after the trip has started that is missing in the customer app. That improved, it will make the product more competent in the market more so in Africa. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SR Simon R. Operations Manger Transportation/Trucking/Railroad ### "Avoid" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 11, 2021 Would never use them again! Pros We used this company for our ride share operation. The number of outages we had with ver poor communication was disgusting. Outages on Christmas Eve, New Year’s Eve, all those critical times it would go down causing massive customer dissatisfaction and loss of revenue. Cons Lack of customer support and outages especially at critical times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/200702/Onde/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.