# Onde Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Onde Software - reviews, pricing plans, popular comparisons to other Transportation Dispatch products and more.

Source: https://www.capterra.com/p/200702/Onde

---

# 

 Onde Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Onde

## What is Onde?

Onde is a set of ride-hailing white-label mobile Customer and Driver apps, and web apps for new and growing ride-hailing services. Onde's platform supports your business growth by not charging for additional drivers or trips and being able to handle millions of orders simultaneously. A smart order distribution algorithm ensures reduced idle time for drivers and allows companies to cover more orders with fewer drivers. Multiple payment gateways, both web and mobile booking options, public API, and advanced built-in performance analytics are included. With a monthly subscription, you get regular updates for both Android and iOS apps, exceptional stability with 99.98% system uptime — among the highest in the taxi software industry — and access to a global community of taxi leaders. Every package includes ASO upon activation, with premium packages also featuring promotional services in app stores.

## What is Onde used for?

[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$4500

Other, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Onde?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://onde.app&name=Onde)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Onde

4.2 (15)

VS.

[4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

$4500

Other, One Time

Starting Price

$24

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (15)

Ease Of Use

4.5 (356)

Value For Money

4.2 (15)

Value For Money

4.6 (321)

Customer Service

4.6 (15)

Customer Service

4.8 (341)

## Onde alternatives

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

[4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

[4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/)

Starting price

$575.00

Per User, Per Month

Highest Rated

[5.0 (20)](https://www.capterra.com/p/204166/Cigo/reviews/)

Starting price

$299.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/200702/Onde/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Dispatch Management

4.5 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Customer Management

3.8 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

GPS

3.3 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Order Management

4.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Routing

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Scheduling

5.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Onde 34 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Find, compare, and select the most time/cost-effective freight carrier

Manage and track all internal and external communication conducted via calls, email, text, or chat

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Track all personnel who operate company vehicles

Electronically collect payments for goods or services

Coordinate emergency medical response

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Manage and track all job information and associated tasks

Identify the physical location of an individual, asset, device, etc.

Access software remotely via mobile devices

Access the system via a mobile application

Manage and track customer orders for goods, investments, or any other purchases

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Creating, assign, and track jobs and/or tasks for work orders

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We can help you find the software with the features you need.

Features

3.9 (15)

3.9

Based on 15 reviews

## Pricing

Value for money

4.2 (15)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/200702/Onde/pricing/)

Starting Up

$4,500

Other,One Time

Professional

$8,500

One Time

Expert

$23,000

One Time

Super App

$6,500

One Time

Value for money

4.2 (15)

4.2

Based on 15 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Mercado Pago](https://www.capterra.com/p/250909/Mercado-Pago/)[

PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)[

PayU](https://www.capterra.com/p/201075/PayU/)[

Dispatch](https://www.capterra.com/p/139893/Dispatch/)[

Connect](https://www.capterra.com/p/177860/Qnnect/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (15)

4.6

Based on 15 reviews

## User reviews

Overall rating

4.2

Based on 15 reviews

Filter by rating

5(10)

4(2)

3(1)

2(0)

1(2)

Mentioned topic

Sorted by most recent

CU

Cheri U.

Owner Operator

Transportation/Trucking/Railroad

### "Good but not exceptional"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 11, 2025

My experience has been mostly positive as the people I've dealt with are friendly and professional. However, I still do have issues with some of the features (or lack of features) on the app and Onde has been slow to fix these. Also some of the features or changes I would like to make, they want to charge more even though I spent a lot up front and pay an ongoing subscription fee.

Pros

The ability to create a branded app for my company without the cost of developing one from scratch

Cons

The inability to customize the app for my unique needs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Daniel M.

CEO

Consumer Services

### "Gillio con Onde "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 7, 2025

Fue una buena entrega y seguimeinto de los contratado con la empresa, nos gustaría que hubiese algún enlace en América Latina, si es qu ebuscan una base de oeración mpas fluida en español.

Pros

La capacidad de atención aun cuando la comunicación es un poco mermada por lla diferencia de idiomas, se aseguran de alguna respuesta que no queda clara y el trabajo en equipo es bueno.

Cons

Las diferencias de horario, entedimos todo le tema de los controles de panel, y solucionar algunos aspectos de la región en la que nos encontramos retrasó un poco la operatividad y liberación del panel y funciones agregadas, pero en general bien, el tener una base de operadores que entiendan la plataforma es ideal sobre todo tener embajadores en américa latina.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

II

Ivan I.

Founder

Transportation/Trucking/Railroad

### "Exceptional Platform with Continuous Improvements"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2025

Overall, my experience with Onde has been excellent. The platform consistently delivers great results and improves day by day. I have no doubt I will continue to use Onde long into the future.

Pros

Onde has exceeded my expectations in every aspect. The platform stands out clearly above the competition thanks to its comprehensive features, user-friendly interface, and continuous improvement. It's evident the team behind Onde listens closely to user feedback, as I frequently notice meaningful updates that enhance functionality and usability.

Cons

My only wish would be for Onde to implement a detailed changelog highlighting the continuous improvements and updates they regularly introduce. This would greatly enhance user awareness and satisfaction.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AI

Awunor I.

E-hailing service

Transportation/Trucking/Railroad

### "Personal review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2025

Pros

I love Onde's affordable service! Reliable & budget-friendly, perfect for my needs!

Cons

Onde's customer service could improve on response time, helping customers more efficiently.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ED

Eudes D.

Directeur

Information Technology and Services

### "SUPER LOGICIEL "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2025

Expérience très Bonne , je suis client depuis un certain temps et j'ai jamais trouvé un logiciel meilleur que celui de onde.

Pros

La fluidité et le support client très réactif

Cons

Rien en particulier , c'est un très bon logiciel a tous les niveaux

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GC

Garnet C.

Managing Director

Transportation/Trucking/Railroad

### "On Time feedback experience with Onde"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2025

Its a good app but it needs alot of improvement for it to be better.

Pros

The app shows the driver location and amount the passenger has to pay.

Cons

The system is not flexible to make changes to suite how we want it to be customized. And also drivers keep complaining that the code is an issue when registering. It does not provide adequate info to help the driver register with ease including top up automated instructions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Abel A.

Ejecutive

Information Technology and Services

### "Bit comunidad movilizada"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 29, 2022

Onde is just what we were looking for in taxi and hailing business, we have been in expantion thanks to Onde capacities.

Pros

I am very satisfied with Onde, admin dashboard and user experience for costumers and drivers are very competitive, Onde is always innovating and improving.

Cons

Price is not competitive since Indriver app arrived to some cities in Mexico, We are not having business in places where indriver is popular. Onde should consider to add marketplace and connect to delivery services (we use some jungleworks products like yelo).

Alternatives considered

[Tookan](https://www.capterra.com/p/218952/Tookan/)

[Yelowsoft](https://www.capterra.com/p/169474/Yelowsoft/)

[Jugnoo](https://www.capterra.com/p/194628/Bike-Rental-Software/)

[Yelo](https://www.capterra.com/p/200134/Yelo/)

Reasons for choosing Onde

First demo was very important, then, I knew about how big can be another companies like kaiian.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Ahcene A.

Gérant

Environmental Services

### "a lot of graphics but much less development itself"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 23, 2022

very good customer service

Pros

From a distance it looks like the Uber or Bolt app but up close it has nothing to do with it

Cons

in the promo codes, the customer does not see the discount or the price to pay. the default gps for drivers does not exist. night mode does not exist. the driver application does not alert in the event of cancellation by the customer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Maloko K.

General Manager

Transportation/Trucking/Railroad

### "Product administrator Remarks. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 23, 2022

Pros

It’s a user friendly product that suits in today’s fast growing digital economy.

Cons

I am very concerned about the set destination, in app messaging, pay by link & direct call features among others that are missing in the driver’s app and as well as editing/ changing the destination feature after the trip has started that is missing in the customer app. That improved, it will make the product more competent in the market more so in Africa.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Simon R.

Operations Manger

Transportation/Trucking/Railroad

### "Avoid"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 11, 2021

Would never use them again!

Pros

We used this company for our ride share operation. The number of outages we had with ver poor communication was disgusting. Outages on Christmas Eve, New Year’s Eve, all those critical times it would go down causing massive customer dissatisfaction and loss of revenue.

Cons

Lack of customer support and outages especially at critical times.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/200702/Onde/reviews/)

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