--- title: "Activity Messenger Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Activity Messenger the right Camp Management solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/200710/Activity-Messenger/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-11" --- Activity Messenger 4.8 (86) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 11th, 2026 # Reviews of Activity Messenger Ease of use 4.7 Customer Service 5.0 ## Pros and Cons in Reviews Elizabeth W Founder and Executive DirectorSports, 2 - 10 employeesUsed the software for: 1-2 years. “What I appreciate most about Activity Messenger is that it allows us to consolidate multiple processes into one place, creating a more efficient and manageable experience for both our clients and the people supporting their organizations.“ September 16, 2026 JC Jacqui C Senior Customer Service & User Experience Representative Recreational Facilities and Services, 51 - 200 employeesUsed the software for: More than 2 years. “It is difficult to find answers/solutions using the online Help Support Inventory.“ April 26, 2022 KD Kelly D OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 1-2 years. “It gives us a lot of flexibility and has made it easier to manage registrations, memberships, payments, and communication all in one place.“ September 2, 2026 Elizabeth W Founder and Executive DirectorSports, 2 - 10 employeesUsed the software for: 1-2 years. “This allows our team to support our clients more effectively while also giving their staff and volunteers more time to focus on the work that matters most.“ September 16, 2026 Elizabeth W Founder and Executive DirectorSports, 2 - 10 employeesUsed the software for: 1-2 years. “It is clear that they genuinely care about their clients, listen to feedback, and want to ensure organizations are having a positive experience with the platform.“ September 16, 2026 ## Showing most helpful reviews Showing 1-25 of 86 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Director of Programs Used the software for: 3-5 years ### "Covers All Our Needs: Registration, Communications, and Donations" November 10, 2026 5.0 No problems exactly. I need software to manage registrations and clients, good communications, and donations. AM can handle those three areas Pros I like that it covers all of our organizational needs. As an outdoor school, we need: registration, communications, and donations. Activity Messenger does all three. Cons Well....this is a pretty little thing, but the name bugs me. It's so much more than an "activity messenger". Switched from [SmartRec](https://www.capterra.com/p/198905/SmartRec/) As I've said in other answers. We needed a one-stop-shop. Amilia did registrations, but comms was week and donations too. AM could do all three. Alternatives considered [CampBrain](https://www.capterra.com/p/79173/CampBrain/) Reasons for choosing Activity Messenger We were already with AM for our comms because it synched with Amilia, which was our original registration system. When we saw that it could manage registrations and donations, we made the switch. We wanted a platform to do it all, under one roof. We already had AM for some function, and we were happy with the client support, so we took it on for all of our needs. Review Source David R. Chief Operating Officer (COO) Used the software for: Less than 1 year ### "Activity Messenger Replaced 9 Systems—Major Efficiency Gains in One Platform" November 10, 2026 5.0 We use Activity Messenger for class and camp registration and facility rentals. It replaced our old systems and fits how we actually operate. The bigger problem it solved: for years, our staff management lived in separate tools that were complex, expensive and disconnected from our programs. Now staff and programs run on one system, end to end: applications, hiring, contracts, qualifications, availability and scheduling against our classes and camps, and payroll tracking. No other platform we’ve found does this. It’s built for businesses like ours. Pros Two things really stand out for us. First is consolidation. So far, Activity Messenger has replaced nine separate systems, with a tenth on the way. It now covers program registration, facility rentals and bookings, payments, waivers, staff hiring, contracts, profiles, qualifications, scheduling and timesheets, staff training and onboarding, CRM, and email marketing. Because everything lives in one platform, we’re no longer syncing systems or re-entering the same data across multiple tools. The result has been significant cost savings, major efficiency gains, and noticeably better data quality, since there’s a single source of truth for every family, participant, and staff member. Second is flexibility. We can configure the system to match how our business actually operates, rather than forcing our processes to fit the software. A lot of that comes from the tag-based design: tags let us organize people, programs, and workflows in a way that makes sense for us, without being boxed into a rigid structure. Cons Given the benefits we’re seeing, it’s hard to dislike Activity Messenger. If I had one caveat, it’s that with great flexibility comes some added complexity in the configuration. Still, that’s a trade-off we’re willing to live with, because the advantages clearly outweigh the extra effort. Switched from [SmartRec](https://www.capterra.com/p/198905/SmartRec/) We switched because we were paying for too many disconnected systems that were each built for someone else’s business. None of them talked to each other, and the staff tools were the most expensive and complicated of the bunch. Activity Messenger puts it all on one platform designed for organizations like ours. It costs less, it’s simpler to run, and we can configure it around how we work. It isn’t perfect, but it keeps improving and it’s the first system that fits our business instead of the other way around. Review Source Responsable aquatique Used the software for: 1-3 years ### "Une plateforme qui évolue avec nos besoins" November 2, 2026 4.0 Nous sommes très satisfaits de notre expérience avec ActivityMessenger. La plateforme est flexible, évolutive et répond bien à nos besoins opérationnels. De plus, le soutien à la clientèle est un réel point fort : l'équipe est disponible, proactive et offre un accompagnement de qualité, ce qui facilite grandement l'utilisation de la plateforme au quotidien. Pros Nous apprécions particulièrement la centralisation des données et des opérations qu'offre ActivityMessenger. À partir d'une seule plateforme, nous pouvons gérer les inscriptions à nos cours et événements, communiquer avec nos membres et assurer une partie de notre gestion des employés. La flexibilité de la plateforme constitue également un avantage important. Elle nous permet d'adapter nos formulaires d'inscription et nos processus aux réalités de chacun de nos programmes, qui présentent souvent des besoins différents. Cette souplesse réduit le temps consacré à la mise en place de nos activités et nous permet de répondre plus efficacement à nos objectifs opérationnels. Cons La gestion de plusieurs programmes distincts est parfois complexe dans ActivityMessenger. Bien que les étiquettes offrent une grande flexibilité, leur utilisation n'est pas toujours intuitive et peut rendre le suivi des données plus difficile. Nous aimerions disposer d'outils permettant de regrouper et visualiser plus facilement toutes les informations liées à un même programme sans avoir à multiplier les étiquettes. Switched from [SmartRec](https://www.capterra.com/p/198905/SmartRec/) Nous avions besoin d'une plateforme plus flexible et nous utilisions déjà ActivityMessenger comme plateforme de communication avec nos membres. Review Source Response from Activity Messenger November 4, 2026 Merci d’avoir partagé votre expérience! Nous sommes ravis qu’Activity Messenger vous aide à centraliser vos opérations et à adapter vos processus aux besoins de vos programmes. Merci également pour vos bons mots sur notre équipe de soutien. Nous prenons note de votre commentaire sur la gestion des programmes et la visibilité des données; vos suggestions nous aident à faire évoluer la plateforme. Project Coordinator Used the software for: 1-3 years ### "IGA Stadium keeps improving with Activity Messenger" November 2, 2026 5.0 For over a year now, Activity Messenger has helped us achieve our goals to reduce the workload for employees, improve the communications with our users, and reinforce the security of the facility. We like having a dedicated member of their team doing weekly/bi-weekly meetings as needed to ensure that we (and them) continuously improve and use the platform in its most optimal way. Transitionning to Activity Messenger was also a smooth process. it is important to note that we mainly use Activity Messenger for court booking rather than classes or camp management, and therefore couldn't comment on these features. We are very satisfied and would recommand Activity Messenger to other sports facilities without hesitation. Pros Activity Messenger continually adapts to our needs. Their attentive and ambitious team helps us maximize the use of our sports facilities and maintain reliable access control. Overall, the platform is intuitive to use. Additionnally, never before had we been able to communicate so easily with our clients. By far the best thing about them is their open-mindedness about new, exciting features that help us in our day-to-do operations. Cons While Activity Messenger offers the posibility of integrating their features within your own website, it is unfortunatly not an option for us. We are using their microsite (for client use). The look of the microsite could be improved or offer more flexibility regarding the esthetics. Alternatives considered [nextRec](https://www.capterra.com/p/265249/Xplor-Recreation/)[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[ClubSpark](https://www.capterra.com/p/184024/ClubSpark/) Reasons for choosing Activity Messenger Offered the best mix of online court booking + communications tool + physical access control to our facility. Activity Messenger were ready to implement new features and grow with us. Bilingual team is also a must for us. Review Source Direction générale Used the software for: 3-5 years ### "Satisfaction garantie" October 30, 2026 5.0 Nous sommes très satisfaits du logiciel. Il est très "user friendly". Lorsqu'on a des besoins particuliers, les concepteurs tentent le plus possible de répondre à ceux-ci. Le logiciel offre une multitude de services Pros Facilité à créer des formulaires, des factures, etc. La flexibilité et surtout la rapidité de réponse de la part des responsables de compte. Cons Nous ne rencontrons pas vraiment d'inconvénients. Lorsqu'il y a un problème, nous communiquons avec notre responsable de compte qui répond très efficacement, et règle habituellement très rapidement nos problèmes. Review Source Response from Activity Messenger October 30, 2026 Hello Chantal, Happy to hear you love how easy Activity Messenger is for creating forms and the flexibility of our registration software. And great to hear you enjoy the service team. Thanks again!! Proprietaire Used the software for: 3-5 years ### "Je le recommande fortement" October 29, 2026 5.0 J'adore le service... j'ai hésité longtemps à faire le changement (car j'étais avec Mindbody) mais maintenant je suis très heureuse de l'avoir fait. Pros Activity Messenger offre un excellent service à la clientèle! L’équipe est toujours disponible, à l’écoute et prête à nous aider rapidement lorsque nous avons des questions ou besoin d’assistance. C’est vraiment agréable de pouvoir compter sur un soutien aussi efficace, professionnel et personnalisé. Cons Honnêtement , pas grand chose. Car à chaque fois qu'il y avait un petit bog ou un manquement, quelqu'un de l'équipe faisait les corrections rapidement. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Tout était en anglais Service a la cliente faible Dispendieux Review Source Response from Activity Messenger October 29, 2026 Merci! Content que le service à la clientèle soit autant apprécié. Vraiment heureux d'entendre que le changement de Mindbody à Activity Messenger se soit autant bien passé. Merci d'avoir pris le temps de nous faire un témoignage. Chargé de projet aux opérations Used the software for: 3-5 years ### "Excellente plateforme. Je recommande sans hésitation " October 29, 2026 5.0 Ca se passe vraiment bien. J'apprécie le fait que je puisse avoir seulement une plateforme pour gérer tous les aspect de mon entreprise et non plusieurs. Le service client est vraiment génial et la rapidité de réponse lors de bug est vraiment super aussi. Pros Le service client, toujours à l'écoute et disponible rapidement en cas de pépin L'ouverture a de nouveau projet/mise en place à même la plateforme. Cons Comme ils sont à l'écoute de nos besoins les éléments changent vraiment souvent. C'est difficile de rester up to date. Switched from [SmartRec](https://www.capterra.com/p/198905/SmartRec/) parce qu'il ne nous convenait plus. Nous avons besoin d'un logiciel qui peut s'adapter à nos différents produits Review Source Response from Activity Messenger October 29, 2026 Merci pour ce beau témoignage! Vraiment content de savoir que l'implantation s'est si bien faite avec notre équipe de succès client. Et content aussi que Activity Messenger soit devenu la plateforme qui gère tout pour votre entreprise au lieu d'utiliser et payer de multiples outils. Merci! Directrice Used the software for: Less than 1 year ### "Une plateforme exceptionnelle et un service à la clientèle remarquable!" October 28, 2026 5.0 En tant qu'organisme sportif qui doit gérer un volume important d'inscriptions et de nombreuses activités, nous avions besoin d'une solution performante, flexible et capable de s'adapter à notre réalité. Activity Messenger répond parfaitement à ces attentes et représente une belle évolution dans notre façon de travailler. Au-delà des fonctionnalités du logiciel, c'est également l'approche humaine et collaborative de l'équipe qui fait toute la différence. Nous avons le sentiment de travailler avec un véritable partenaire qui comprend nos enjeux et qui souhaite contribuer à notre réussite. Nous sommes très heureux d'avoir fait le choix d'Activity Messenger et recommandons sans hésitation cette plateforme aux organisations qui souhaitent moderniser et simplifier leur gestion des inscriptions! Pros Activity Messenger est un excellent outil qui a grandement amélioré notre gestion des inscriptions! La plateforme est intuitive, flexible et particulièrement bien adaptée aux besoins de notre organisation. Nous apprécions énormément la possibilité de personnaliser nos formulaires et d'automatiser plusieurs processus administratifs, ce qui représente un gain de temps considérable pour notre équipe. La plateforme nous permet de centraliser nos opérations, de simplifier le parcours d'inscription de nos membres et d'offrir une expérience beaucoup plus fluide à notre clientèle. Un autre point très apprécié est la qualité du service à la clientèle. L'équipe d'Activity Messenger est disponible, à l'écoute de nos besoins et toujours prête à nous accompagner dans la recherche de solutions adaptées à notre réalité. C'est un véritable plaisir de travailler avec une équipe aussi engagée! Cons Comme pour toute nouvelle plateforme de gestion, une période d'apprentissage et d'adaptation est nécessaire afin de découvrir toutes les fonctionnalités disponibles et d'en exploiter pleinement le potentiel. Cela dit, la flexibilité du logiciel et l'accompagnement offert par l'équipe facilitent grandement cette transition. Les possibilités sont nombreuses et nous continuons de découvrir de nouvelles façons d'optimiser nos processus! Review Source Response from Activity Messenger October 29, 2026 Merci beaucoup. On est tellement content d'entendre que la transition vers Activity Messenger se soit bien fait, surtout pour un club de gymnastique avec autant de volume d'inscription. Et oui on mise beaucoup sur l'approche humaine dans notre façon de travailler et de bâtir avec nos clients. Merci encore pour le témoignage. Vice-Président Used the software for: 1-3 years ### "La plateforme québécoise à adopter!" October 28, 2026 5.0 Activity Messenger est un outil québecois et qui comprends les besoin des fédérations québecoises. Leur service d'accompagnement est remarquable et sont toujours a l'écoute de leurs clients. Pros la flexibilité de la plateforme apporte une facilité a opérer et à récupérer des données pour aider nos membres pour faire des listes d'envois, en voyer des communiquer directement aux membres sans utiliser une tierce partie. Cons Toutefois plateforme pas offerte en application mais ceci n'est pas dramatique car on peut tout de même naviguer sur la plateforme depuis un cellulaire. Review Source Response from Activity Messenger October 29, 2026 Tellement content d'entendre que Activity Messenger répond aussi bien au besoin de votre fédération sportive. Et j'adore entendre que le service client est autant à l'écoute de vos besoins! Merci pour le témoignage. Adjointe administrative Used the software for: 3-5 years ### "Je recommande!" October 28, 2026 4.0 L'équipe est toujours à notre équipe dans les besoins. Ils sont rapide et efficace en cas de problème urgent. Dans l'ensemble, le logiciel à beaucoup changer notre quotidien au niveau des suivit d'inscription, de facture, etc. Pros C'est très intuitif et simple. De plus, il y a plusieurs chemin pour arriver à un même résultat ce qui fait en sorte qu'elle est simple a utiliser. Cons Au début j'aurais pu donner beaucoup d'exemples, mais il y a eu beaucoup d'améliorations au cours des dernières années. Je trouve cependant que le module d'analytique/rapport pourrait encore être amélioré. Switched from [Amelia](https://www.capterra.com/p/200413/Amelia/) Nous utilisions Splex, mais il n'est pas dans la liste de la question plus haut. pour pouvoir avoir plus de fonctionnalité au même endroit et ne plus payer plusieurs plate-forme. Review Source Response from Activity Messenger October 29, 2026 Merci beaucoup pour le témoignage. J'adore que vous trouviez qu'Activity Messenger soit aussi simple et intuitif à utiliser. Content que la plateforme ait changé votre quotidien pour le mieux et que vous n'ayez plus à payer plusieurs plateformes. Owner/Director Used the software for: 1-3 years 5.0 November 11, 2026 AI summary based on a full review This tool provides practical benefits by enabling the addition of classes and maintaining attendance records for multiple classes per client. A noted limitation is the lack of compatibility between the camp store and client profiles. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 4.5 November 10, 2026 AI summary based on a full review Using Activity Messenger has provided a unified platform for various functions, which has improved operational efficiency. The only noted limitation is that the reviewer has not encountered any issues so far. Log in to unlock the full review, detailed ratings, and pros & cons Founder and Executive Director Used the software for: 1-3 years ### "Wilder Sport Management - Overall Experience with Activity Messenger" September 17, 2026 5.0 Overall, we have been very happy with our experience with Activity Messenger. What I am most satisfied with is the responsiveness of their team and the personal interactions we have with them. It is clear that they genuinely care about their clients, listen to feedback, and want to ensure organizations are having a positive experience with the platform. With many other services we have used, it can be difficult to get direct access to the people behind the product. Activity Messenger is different in that we have been able to connect directly with their team, get quick responses to questions, and have meaningful conversations when we need support. That level of accessibility and personal service has been a significant part of our positive experience and is something we really value as a service provider supporting multiple sport organizations. Pros As the founder of Wilder Sport Management, our mission is to help our clients improve their operations, streamline processes, and reduce the administrative burden that can contribute to staff and volunteer burnout. Activity Messenger has become a valuable tool in helping us achieve that goal. It provides many of the tools and services our clients need in one centralized platform, allowing us to streamline operations, reduce duplication, and simplify administrative processes. This allows our team to support our clients more effectively while also giving their staff and volunteers more time to focus on the work that matters most. What I appreciate most about Activity Messenger is that it allows us to consolidate multiple processes into one place, creating a more efficient and manageable experience for both our clients and the people supporting their organizations. Cons ne of the biggest challenges we encounter with Activity Messenger is the number of competing services available in the market. When we introduce Activity Messenger to a new client, there can initially be some hesitation about moving away from their existing systems and committing to another subscription-based service. Even though we find the fees reasonable and believe the value provided by Activity Messenger is strong, the upfront conversation around adding another subscription or fee can sometimes be challenging. Clients may be hesitant to make the change before they fully understand how much time and administrative work the platform can save them. In our experience, once clients make the transition and begin using Activity Messenger, they are able to see the benefits much more clearly. The challenge is often getting them comfortable enough with the initial change to take that first step. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Intuit Mailchimp Email Marketing](https://www.capterra.com/p/10059087/Intuit-Mailchimp-Email-Marketing/) To centralize operations and information and reduce subscription services. Review Source Response from Activity Messenger October 10, 2026 Love to hear that the responsiveness of our team has been great. Quick responses are so important when your software takes one of the sports federations' needs. It's great that Activity Messenger was able to consolidate tools as well as help you save time and become more efficient. Owner Used the software for: 1-3 years ### "A Great All in One Platform that just keeps getting better!" September 8, 2026 5.0 Overall, we’ve had a really good experience with Activity Messenger. It gives us a lot of flexibility and has made it easier to manage registrations, memberships, payments, and communication all in one place. There was definitely a little bit of a learning curve in the beginning, but once we got comfortable with it, we found there’s so much we can do with the platform. It’s been a great fit for our business, and we’re really looking forward to all the new updates and features that continue to be added! Pros The customer service and the onboarding is the best ever. The registration process is easy for customers and the class management is best in the business. The value you get for the cost of this program I would recommend to anyone, our business saved so much money on fees and billing from our last CRM Cons The biggest challenge for us has been the learning curve. Activity Messenger has so many features and capabilities that sometimes it can take a little time to figure out exactly how to set something up or where to find a particular feature. That said, once we learn how to use something, we really appreciate how much flexibility the platform gives us. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) cost and it did not do what we needed it to do Alternatives considered [Jackrabbit Gymnastics](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/) Reasons for choosing Activity Messenger The ability to do what we needed it to do and the amazing customer service Review Source Response from Activity Messenger October 10, 2026 Great to see that Activity Messenger was able to simplify the registration process for your Ninja activity center. Also love to hear that you have been able to save money in the process. And the hearing that our customer service is the best ever is the cherry on top. TW Trevor W. President and Founder Used the software for: 3-5 years ### "Activity Messenger is a Game Changer" September 3, 2026 5.0 Activity Messenger has been a total game-changer for scaling things up. We started out just using their SMS features, but as we’ve grown, we’ve pretty much moved our whole workflow over to the platform. The team is always rolling out new features that actually make sense for how we work. It’s made student registration way easier and handled all our billing and payments effortlessly. Plus, we added their attendance tracking this year, which has been huge for keeping tabs on campers, and it’s saved us so much time on back-and-forth emails with parents. Honestly, it’s become an essential tool for keeping us organized while we grow. Pros As a small team, saving time is our top priority, and this all-in-one platform has streamlined our daily operations significantly. I love how it centralizes everything. The messaging, registration, attendance tracking, and invoicing features are seamless and have saved us an incredible amount of time. It is truly an efficient, comprehensive solution for our needs. Cons Activity Messenger is super powerful, but definitely has a bit of a learning curve. I found that if you just focus on one feature at a time, it’s actually totally manageable and worth it in the end. Switched from [SmartRec](https://www.capterra.com/p/198905/SmartRec/) The easy for creating and tracking RL24 forms. Everything else was a bonus. Review Source Response from Activity Messenger October 10, 2026 Knowing that Activity Messenger helped you scale your sports club is music to my ears. I love that you were able to centralize everything on the platform as you've been scaling. And saving time for organizations with such a great social mission is great to hear. Registrar and Communication Co-Ordinator Used the software for: Less than 1 year ### "A Great Platform That Keeps Getting Better" October 7, 2026 5.0 Our overall experience with Activity Messenger has been extremely positive. The migration was much easier than we expected, and Tory has been incredible throughout the entire process. She is always available to answer questions, guide us through anything we are unsure about and make sure we feel supported. We have also received really positive feedback from our members, particularly about how user-friendly and mobile-friendly the platform is. The transition has been smooth for both our staff and our members, and we are really excited about our future with Activity Messenger and continuing to see how the platform develops. Pros What we like most about Activity Messenger is how much easier it has made our day-to-day administration and communication. Having registration, forms, emails, payments, attendance and member information all in one platform has made our processes much more streamlined. The platform is very user-friendly and flexible, and one of the biggest positives for us is how frequently new features and improvements are released. It genuinely feels like Activity Messenger is always evolving based on what organizations actually need. If there is a feature we would like to see, the team is always willing to listen and explore whether it can be added. We also love that we can now have our website with Activity Messenger, allowing us to keep even more in one place. Cons There really isn’t a lot we dislike. As with any platform, occasional questions or small issues come up, but the team is always responsive and willing to work with us to find a solution. We have found them very open to feedback, which makes any challenges much easier to resolve. Switched from We were experiencing issues with our previous platform, particularly the site crashing during busy registration periods, which created challenges for both our staff and members. We wanted a more reliable, modern and user-friendly system that could handle high registration volumes while also bringing registration, communication, forms and payments together in one place. Activity Messenger offered that flexibility, along with a team that is very responsive to feedback and continually adding new features and improvements Review Source Response from Activity Messenger October 10, 2026 Love to hear that your experience with Activity Messenger as your gymnastics club's registration software has been extremely positive. Always fun to see that the migration was easier than expected, especially for a large gymnastics club like yours. Happy to see that you are no longer experiencing crashing of the system during busy periods. Looking forward to seeing your new website on the platform. Thanks again. Member Services Manager & Finance Used the software for: 1-3 years ### "Canadian non-profit sport organization using Activity Messenger Enterprise" August 22, 2023 5.0 We have been working with Activity Messenger for almost two years now and we are so happy we were introduced to their product. We replaced both Mailchimp and Survey Monkey with Activity Messenger as well as continue to find new ways to utilize AM in our daily work. It's such a robust and easy platform to use. Pros The ability to use it for SO MANY things. When we first joined, we had no idea how much of our operations we would be able to do in Activity Messenger. We also love working with the AM team. They are extremely helpful and receptive to new ideas and happy to implement new things that will benefit their clients. The AM team is very accessible and we never have to worry about waiting for them to respond; they are ON IT. Cons Maybe I don't use the class registration feature enough, but I don't find it intuitive to have to set up a class in one area and also a registration form to go with that class in another. It's a weird (in my opinion) two-step process but, it does work. And if you're running the same or similar types of classes anyway, it is very easy to duplicate classes and forms and then just edit them to update the data that you need to (dates, location, instructor, etc.). Switched from We needed a method to manage incident/injury report forms. Our prior platforms could not do that but Activity Messenger could, as well as eliminate the need for the other platforms. We initially started with AM for that one purpose and quickly transitioned other workflows into the AM platform. Reasons for choosing Activity Messenger There actually were no alternative products for us to consider because nothing else out there did all the things that Activity Messenger could do. Review Source Enrolment Coordinator Used the software for: Less than 1 year ### "Activity Messenger is the best!" January 30, 2023 5.0 It's been super beneficial. Some leg work up front of course but every bit of work that I've put in has paid off and will ten fold going forward now that we're set up. Pros So far we're just using the forms and registration features and our experience has been amazing. The team is incredibly helpful, I honestly cannot say enough about the customer service this company provides. The new forms I've built are beautiful (who knew forms could ever be beautiful!?) and the way it tracks the information that our participants provide has saved a ton of time. Our class teachers can check their registration and class lists directly as well, taking me out of the equation entirely. It's fabulous. Cons The software isn't quite as used friendly at first as I was hoping it would be but I think that's because it does so much more than the software we were using before. Anytime I've had a question \[sensitive content hidden\] has responded within a couple of hours , if not sooner, or even gotten on zoom calls to help guide me. The company has added many features that we've asked for so the platform is only getting better. Switched from [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/) Activity Messenger does a lot more and eventually we plan to use more than just the forms function. We will be launching the email function shortly so will be able to rid of our current newsletter platform as well. Review Source Recreation Supervisor Used the software for: Less than 1 year ### "Recreation Dept Uses AM" September 15, 2021 4.0 They've been very responsive to requests & helpful when we can't get things done. They are also very upfront (in a good way) about what limitations that they have. Pros The best feature hands down is the scheduling option for messages. You can set up a message to go out before you have the registration completed. It auto pulls the registration list & sends to those people. Cons There is little to no integration with Amilia's facility rentals. If we could automate emailing to people who've booked with us (confirmation, details about the facility, a review prompt, etc) that would be amazing! Switched from We switched from Max Galaxy to SmartRec for Recreation registration software. Activity Messenger integrated with SmartRec & offered all if not more than Mail Chimp. We are very pleased with this transition. Review Source JE Jacqueline E. Online Systems & NCCP Manager Used the software for: Less than 1 year ### "Great added benefit if not already using!" September 23, 2022 5.0 We have had a great experience with Activity Messenger since the first day our clubs started using the waivers and messaging option and a lot of our AGF Clubs have stayed using Activity Messenger. Pros We like using Activity Messenger for a lot of our form collections, such as waivers, injury reports, nominations, uniforms and so much more. Oh I can't forget \[SENSITIVE CONTENT\], they are awesome and always go the extra mile to make sure you are getting what you need out of the software. Cons I don't have anything that I don't like about the software, since \[SENSITIVE CONTENT\] are always there to help improve on what you think you are missing. We just need to use the software more because there are a lot of features that we are not using yet. Switched from [GoFormz](https://www.capterra.com/p/125634/GoFormz/) We saw more possibilities and options with Activity Messenger than we did with Goformz. Reasons for choosing Activity Messenger I knew \[SENSITIVE CONTENT\] and had worked with him a bit when our organization was using Amilia and he was always listening to our ideas and struggles and tried to help. So when he reached out about Activity Messenger it looked great and the gymnastics clubs loved it. Review Source Gym Director Used the software for: 1-3 years ### "Everything at your fingertips" March 3, 2023 4.0 Pros Activity Messenger has seamlessly integrated with our existing registration software and has plugged the existing holes we had with personalized communication as well as form and waiver management. The team is quick to implement fixes and is always available for support. Cons Some labels/feature names are confusing to understand at first glance. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) We were looking for a solution that integrated with the registration software we are using. Review Source Coordonnatrice Used the software for: 3-5 years ### "Un outil polyvalent et une équipe à l'écoute" September 11, 2026 5.0 Nous l'utilisons dans beaucoup de volets : infolettre, communications aux membres, gestion des inscriptions et gestion événementielle, sondages, formulaires pour membres du personnel, etc. Pros L'équipe de développement est à notre écoute pour faire évoluer la plateforme afin qu'elle corresponde aux besoins de notre organisation. En ce sens, ils sont un réel partenaire d'affaires. Cons Nous ne pouvons pas l'utiliser comme CRM pour le moment, ce qui est plus limitant pour la gestion de notre membrariat. Switched from [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[SugarCRM Mailchimp Integration](https://www.capterra.com/p/232687/SugarCRM-Mailchimp-Integration/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) La polyvalence d'Activity Messenger nous a charmés. Review Source Response from Activity Messenger October 10, 2026 Content que la polyvalence d'Activity Messenger vous ait charmés. On essaie vraiment d'être un partenaire d'affaires et non un simple logiciel pour nos clients. J'adore l'entendre dire de cette façon par un client. Bien heureux aussi qu'Activity Messenger vous permette de simplifier autant de volets de votre organisation. Coordonnatrice marketing et communication Used the software for: 1-3 years ### "Je recommande fortement Activity Messenger" September 18, 2026 5.0 Mon expérience avec la plateforme est numéro 1! Le service d'aide est ultra rapide et il y a toujours quelqu'un pour m'aider si nous avons un problème avec quoi que ce soit. Même qu'ils vont encore plus loin! À plusieurs reprises, j'ai fait des demandes d'ajout de fonctionnalités et quelques temps après, la fonctionnalité était ajoutée! Pros J'aime que tout soit intégré dans une seule plateforme : courriel, gestion des inscriptions, site web et plus encore! Cons Je ne vois aucun inconvénient. Ils sont toujours prêt à aider ou à faire tout en leur pouvoir pour régler le problème rapidement. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Parce que je n'avais pas toutes les fonctionnalités nécessaires Review Source Response from Activity Messenger October 10, 2026 Wow! Merci pour le beau témoignage et content que Activity Messenger soit capable de rassembler tous vos besoins en un seul logiciel. On prend notre service client à cœur et je suis vraiment content que l'expérience soit aussi incroyable pour vous. Gestionnaire du service à la clientèle et de la médiathèque Used the software for: 1-3 years ### "Excellente plateforme pour les OBNL" September 8, 2026 5.0 En tant qu'OBNL, nous sommes absolument ravis de notre expérience avec Activity Messenger et exploitons beaucoup d'options qu'ils proposent. Pros Le service client est très efficace et bienveillant. Tout problème trouve sa solution, dans un temps record. Les suggestions d'amélioration sont prises en considération et les nouveautés sur la plateforme sont régulières. Cons Tous les points à améliorer que j'ai signalé à l'équipe d'Activity Messenger depuis un an ont été améliorés et les options qui me manquaient, ajoutées. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Pas optimisé pour gérer les inscriptions à nos cours et camps. Review Source Response from Activity Messenger October 10, 2026 Wow! Le service client qui trouve une solution en un temps record, j'adore entendre cela. Content de voir qu'Activity Messenger continue d'évoluer avec vos besoins dans le temps et que vous nous faites confiance dans la gestion de votre OBNL. Directeur TI et Compétitions Used the software for: 1-3 years ### "Une solution complète et une équipe à l'écoute des besoins !" May 16, 2025 5.0 Du moment que nous avons rencontré les gens de chez Activity Messenger à aujourd'hui, je dois dire que notre expérience est extrêmement positive. Les gens sont d'une gentillesse incroyable et sont à l'écoute de nos besoins. Un gros merci, vous méritez un A++++++ :) Pros La plateforme est simple à utiliser et nous permet de réaliser beaucoup de choses au même endroit. 1. Gestion du membership (adhésions et licences). 2. Inscription à nos compétitions. 3. Communication facile avec nos membres (SMS et courriels). 4. Création de sondages de satisfaction pour nos membres. 5. Système de facturation. Et encore plus !!! Cons Il n'y a pas grand-chose de négatif à dire, du moins, rien d'assez important pour le mentionner ici ! Switched from [Findjoo](https://www.capterra.com/p/140748/Findjoo/) Nous n'étions pas entièrement satisfait du mode de fonctionnement de la plateforme. Alternatives considered [Spordle](https://www.capterra.com/p/150025/TSI-Sports/)[AssoConnect](https://www.capterra.com/p/194611/AssoConnect/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[CiviCRM](https://www.capterra.com/p/79192/CiviCRM/)[Yapla](https://www.capterra.com/p/228932/Yapla/)[Findjoo](https://www.capterra.com/p/140748/Findjoo/)[Join It](https://www.capterra.com/p/148692/Join-It/)[Membri](https://www.capterra.com/p/240798/Membri/)[Amelia](https://www.capterra.com/p/200413/Amelia/) Reasons for choosing Activity Messenger Nous avions eux de bonnes références venant d'autres fédérations sportives. Dès notre première rencontre avec Activity Messenger, nous avons été conquis. Le service à la clientèle et l'ouverture d'esprit de la compagnie afin d'adapter leur plateforme à nos besoins étaient un énorme plus dans notre décision de migrer vers eux. Review Source Response from Activity Messenger October 10, 2026 Très content qu'Activity Messenger puisse simplifier la gestion de votre fédération sportive. Et oui, on est très fier de notre équipe qui travaille sans relâche pour assurer le succès de nos clients. Merci encore! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.