# Activity Messenger Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Activity Messenger the right Email Marketing solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/200710/Activity-Messenger/reviews --- Activity Messenger 4.8 (60) [View alternatives](https://www.capterra.com/p/200710/Activity-Messenger/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Activity Messenger Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews Raul Antonio Z GraduateEntertainment, Self-employedUsed the software for: I used a free trial. “I'm not a techie, but the intuitive interface of the platform has allowed me to navigate and configure everything without a problem.“ June 30, 2023 JC Jacqui C Senior Customer Service & User Experience Representative Recreational Facilities and Services, 51 - 200 employeesUsed the software for: More than 2 years. “It is difficult to find answers/solutions using the online Help Support Inventory.“ April 26, 2022 AM Alfonso M CoordinatorSports, 51 - 200 employeesUsed the software for: 1-2 years. “Centralisation of different functionalities, very friendly user.“ October 22, 2024 AC Annie C Enrolment CoordinatorEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The new forms I've built are beautiful (who knew forms could ever be beautiful!?) and the way it tracks the information that our participants provide has saved a ton of time.“ January 23, 2023 JE Jacqueline E Online Systems & NCCP ManagerSports, 2 - 10 employeesUsed the software for: 6-12 months. “We have had a great experience with Activity Messenger since the first day our clubs started using the waivers and messaging option and a lot of our AGF Clubs have stayed using Activity Messenger.“ September 16, 2022 ## Showing most helpful reviews Showing 1-25 of 60 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Raul Antonio Z. Graduate Entertainment Used the software for: I used a free trial ### "The perfect solution to manage my business" June 30, 2023 5.0 The ease of use is something I really appreciate. I'm not a techie, but the intuitive interface of the platform has allowed me to navigate and configure everything without a problem. I can efficiently manage classes, record student attendance, and sell event tickets in just a few steps. Pros What fascinates me the most about this platform is its incredible ability to adapt to my needs as the owner of a music school. I love the ease with which I can manage my classes, register attendance and even sell tickets to events. Cons One small criticism is the cost. Although I understand that quality services come at a price, sometimes I feel that the price may be a bit high for small businesses like mine. Review Source CD Catherine D. Member Services Manager & Finance Non-Profit Organization Management Used the software for: 1-2 years ### "Canadian non-profit sport organization using Activity Messenger Enterprise" August 18, 2023 5.0 We have been working with Activity Messenger for almost two years now and we are so happy we were introduced to their product. We replaced both Mailchimp and Survey Monkey with Activity Messenger as well as continue to find new ways to utilize AM in our daily work. It's such a robust and easy platform to use. Pros The ability to use it for SO MANY things. When we first joined, we had no idea how much of our operations we would be able to do in Activity Messenger. We also love working with the AM team. They are extremely helpful and receptive to new ideas and happy to implement new things that will benefit their clients. The AM team is very accessible and we never have to worry about waiting for them to respond; they are ON IT. Cons Maybe I don't use the class registration feature enough, but I don't find it intuitive to have to set up a class in one area and also a registration form to go with that class in another. It's a weird (in my opinion) two-step process but, it does work. And if you're running the same or similar types of classes anyway, it is very easy to duplicate classes and forms and then just edit them to update the data that you need to (dates, location, instructor, etc.). Reason for choosing Activity Messenger There actually were no alternative products for us to consider because nothing else out there did all the things that Activity Messenger could do. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We needed a method to manage incident/injury report forms. Our prior platforms could not do that but Activity Messenger could, as well as eliminate the need for the other platforms. We initially started with AM for that one purpose and quickly transitioned other workflows into the AM platform. Review Source bL bengono L. SEO Machinery Used the software for: 1-2 years ### "information distributor" October 18, 2023 4.0 Pros for me this software is an effective solution because it's all-in-one, and I use it for forms and event registration for my organization Cons the major drawback of this software is that it's not available for all countries and it's very expensive Review Source AC Annie C. Enrolment Coordinator Education Management Used the software for: Less than 6 months ### "Activity Messenger is the best!" January 23, 2023 5.0 It's been super beneficial. Some leg work up front of course but every bit of work that I've put in has paid off and will ten fold going forward now that we're set up. Pros So far we're just using the forms and registration features and our experience has been amazing. The team is incredibly helpful, I honestly cannot say enough about the customer service this company provides. The new forms I've built are beautiful (who knew forms could ever be beautiful!?) and the way it tracks the information that our participants provide has saved a ton of time. Our class teachers can check their registration and class lists directly as well, taking me out of the equation entirely. It's fabulous. Cons The software isn't quite as used friendly at first as I was hoping it would be but I think that's because it does so much more than the software we were using before. Anytime I've had a question \[sensitive content hidden\] has responded within a couple of hours , if not sooner, or even gotten on zoom calls to help guide me. The company has added many features that we've asked for so the platform is only getting better. Switched from [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/) Activity Messenger does a lot more and eventually we plan to use more than just the forms function. We will be launching the email function shortly so will be able to rid of our current newsletter platform as well. Review Source CM Chelsea M. Recreation Supervisor Recreational Facilities and Services Used the software for: Less than 6 months ### "Recreation Dept Uses AM" September 14, 2021 4.0 They've been very responsive to requests & helpful when we can't get things done. They are also very upfront (in a good way) about what limitations that they have. Pros The best feature hands down is the scheduling option for messages. You can set up a message to go out before you have the registration completed. It auto pulls the registration list & sends to those people. Cons There is little to no integration with Amilia's facility rentals. If we could automate emailing to people who've booked with us (confirmation, details about the facility, a review prompt, etc) that would be amazing! Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We switched from Max Galaxy to SmartRec for Recreation registration software. Activity Messenger integrated with SmartRec & offered all if not more than Mail Chimp. We are very pleased with this transition. Review Source JE Jacqueline E. Online Systems & NCCP Manager Sports Used the software for: 6-12 months ### "Great added benefit if not already using!" September 16, 2022 5.0 We have had a great experience with Activity Messenger since the first day our clubs started using the waivers and messaging option and a lot of our AGF Clubs have stayed using Activity Messenger. Pros We like using Activity Messenger for a lot of our form collections, such as waivers, injury reports, nominations, uniforms and so much more. Oh I can't forget \[SENSITIVE CONTENT\], they are awesome and always go the extra mile to make sure you are getting what you need out of the software. Cons I don't have anything that I don't like about the software, since \[SENSITIVE CONTENT\] are always there to help improve on what you think you are missing. We just need to use the software more because there are a lot of features that we are not using yet. Reason for choosing Activity Messenger I knew \[SENSITIVE CONTENT\] and had worked with him a bit when our organization was using Amilia and he was always listening to our ideas and struggles and tried to help. So when he reached out about Activity Messenger it looked great and the gymnastics clubs loved it. Switched from [GoFormz](https://www.capterra.com/p/125634/GoFormz/) We saw more possibilities and options with Activity Messenger than we did with Goformz. Review Source CP Cj P. Gym Director Sports Used the software for: 1-2 years ### "Everything at your fingertips" March 2, 2023 4.0 Pros Activity Messenger has seamlessly integrated with our existing registration software and has plugged the existing holes we had with personalized communication as well as form and waiver management. The team is quick to implement fixes and is always available for support. Cons Some labels/feature names are confusing to understand at first glance. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) We were looking for a solution that integrated with the registration software we are using. Review Source JB Jenni-Lee B. Director of Client Services & Human Resources E-Learning Used the software for: 1-2 years ### "Activity Messenger makes our business possible" October 29, 2021 5.0 The team at Activity Messenger has been absolutely outstanding and on top of everything. Using Activity messenger for our online classes as simplied the process so much. Pros I love the fact that the program creates zoom meetings for our programs and that we can set automatic messages to be sent before the class Cons I don't think there is anything I can say that I do not like because Activity messenger is constantly evolving and giving us new features so that we are able to use less applications and have everything in one place. Switched from [SmartRec](https://www.capterra.com/p/198905/SmartRec/) Ability to embed the registration into our website Review Source DM Duncan M. Manager Recreational Facilities and Services Used the software for: 6-12 months ### "Bulk email & SMS" May 29, 2020 5.0 This product allows me to send email and/or SMS messages, saves me money and is significantly easier to use than the competitors. I can create, copy, modify and send newsletters and automated messages in minutes where Constant Contact takes hours. Sending SMS messages opens a whole new world with instant response. Pros Product is intuitive and simple to use and offers email as well as SMS messaging. I am a past user of Constant Contact, Survey Monkey and GoDaddy marketing email products. Activity Messenger easily wins on creating lists, building templates and cost. Lists are easy to upload, paste and build with extensive filter capacity as well as dual unsubscribe features. Templates are a dream to build. Pricing is based on use and not list size which is a giant saving. Cons Search & filter capabilities of old lists and template would be useful. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Activity Messenger Ease of use and pricing. Lack of SMS functionality. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Creating templates was a nightmare and way too expensive. No SMS functionality. Review Source Response from Activity Messenger June 8, 2020 Thank you for the review! We appreciate your business and we are looking forward to keep solving your needs! BM Bronwen M. Marketing & Communications Coordinator Sports Used the software for: 1-2 years ### "Great Service & Fit for our Business!" August 28, 2020 4.0 Pros #1 it's integration with Amilia (registration software) and Zoom (for live classes) has saved us hours of time (and tears)! #2 it's Forms and Automation features have allowed us to send out important reminders to sign Liability waivers to our customers. Set it up, and let it run in the background. (Bonus - it stores all signed waivers for you electronically and sends a copy to your customer!). #3 Videos & Photos are hugely important to telling our Story. Activity Messenger allows us to store media files and integrates with our YouTube and Vimeo accounts. All this means creating branded content got a whole lot easier! Cons It'll be nice to have more flexibility with formatting emails. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) The main reasons for the switch at the beginning was the ability to TEXT customers and Activity Messenger's integration with the registration software Amilia. But we stayed because of all the other amazing features that keep rolling out. Review Source Jessica C. Propriétaire Sports Used the software for: 6-12 months ### "Plateforme complète, flexible et parfaitement adaptée au terrain" March 31, 2026 5.0 J’utilise Activity Messenger depuis près d’un an pour gérer un centre d’entraînement incluant fêtes, accès libre, cours, évènements, et c’est devenu un outil central dans mes opérations. J’ai testé plusieurs plateformes avant et cherché longtemps la bonne solution, c’est de loin ma préférée. Elle combine puissance, flexibilité et simplicité d’utilisation, ce qui est très rare. Elle améliore autant l’organisation interne que l’expérience des clients, tout en permettant de tout centraliser au même endroit. On voit aussi que la plateforme évolue constamment avec des améliorations pertinentes, ce qui est très rassurant pour le long terme. Pros La flexibilité de la plateforme est impressionnante. Elle s’adapte vraiment à la réalité du terrain : gestion de cours, camps, événements, réservations, billets avec places assignées, paiements planifiés, envois de courriels ciblés, microsites clients, boutique en ligne, décharges, certifications, etc. Malgré toute cette puissance, l’interface reste intuitive et fluide, même avec beaucoup de données. Le service client est aussi un énorme point fort : rapide, humain, disponible en français, et réellement orienté solution. On sent qu’ils comprennent nos besoins. Cons Comme la plateforme est très complète, il peut y avoir une petite courbe d’apprentissage au début pour bien comprendre toutes les possibilités. Cela dit, une fois maîtrisée, cette complexité devient une grande force. Et avec le support disponible, on trouve rapidement des réponses. Alternatives considered [Gymdesk](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/)[Momence](https://www.capterra.com/p/229516/Ribbon/)[Pike13](https://www.capterra.com/p/225933/Pike13/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Teamup](https://www.capterra.com/p/151724/teamup/) Reason for choosing Activity Messenger J’ai choisi Activity Messenger pour sa flexibilité, sa gestion adaptée aux familles, son interface intuitive et son excellent service client. Comparé aux autres plateformes testées, c’est celle qui répond le mieux à mes besoins réels sur le terrain. Switched from [bsport](https://www.capterra.com/p/197172/bsport/) J’avais des problèmes récurrents avec mon ancienne plateforme : erreurs de réservation, erreurs de facturation, beaucoup de frustration des clients en lien avec la connexion, la compréhension de l'horaire, des erreurs. Très long de créer les horaires, très compliqué et long d'en faire des modifications. Beaucoup de risque d'erreur. Peu de soutien (même pas de soutien) malgré plusieurs demandes, et obligation de créer un compte mal perçue par les clients. Le changement a grandement amélioré l’expérience (le jour et la nuit!!) Review Source GM Gagné M. Adjointe administrative Sports Used the software for: Less than 6 months ### "Activity messenger : le meilleur choix pour notre école d'Arts Martiaux " February 13, 2025 5.0 Expérience fluide et facile, grandement facilitée par l'équipe technique qui cerne nos besoins avec précision et qui nous guide de façon précise et professionnelle Pros L'accompagnement hors pair par l'équipe d'Activity Messenger pour mener à bien notre projet et la facilité d'utilisation de la plateforme ont été les points forts de notre expérience Cons Aucun point négatif à signaler! Excellent produit d'un bout à l'autre! Review Source Mardochée Nouchéhouékpè E. Graphiste Designer Design Used the software for: Less than 6 months ### "Activity Messenger" March 28, 2024 4.0 Pros Activity Messenger un logil de au top pour l'emailing Cons De façon générale, j'ai aimé toutes les fonctionnalité de Activity Messenge Review Source Isabelle A. Ventes Marketing and Advertising Used the software for: 6-12 months ### "Bon logiciel" October 3, 2023 5.0 Pros Ça permet de voir les emails de marketing et m'aide à suivre le marché et à voir l'efficacité de mes affiches publicitaires Cons Ça ne travaille pas sans une connexion internet. Review Source KF Kimberly F. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Value for product and user friendly!" July 16, 2020 5.0 It has been great. Service and response times have been terrific! \[SENSITIVE CONTENT HIDDEN\] has been great to work with and we were up and running in no time. Pros This product has been a great addition to helping us organize our waivers. We have been looking for a system that will help mitigate storage as well as the amount of staffing hours being utilized to try to organize and collect waivers. This system is fast and efficient and user friendly for the customer. The price was a great selling point for the amount of forms we collected a year with out breaking the budget. Happy we found a Canadian company as well that understood compliance! Cons As it is a fairly new product, they have been open and receptive to ideas and suggestions from us for increased performance from the admin side. And work hard to find solutions that benefit all users of this app. Reason for choosing Activity Messenger We wanted something that was simple, user-friendly and easy to manage for a reasonable price. As a non-profit on a tight budget it fit great within our needs. Review Source MR Marc R. Directeur général Leisure, Travel & Tourism Used the software for: 6-12 months ### "une appli à avoir !" September 2, 2021 5.0 Une grosse économie de temps et de papier. Nos clients ont été grandement surpris des courriels professionnels que nous leur acheminons et des suivis que nous faisions Pros Facilité d'utilisation et bon suivi des questionnements face au produit ( disponibilité) Le gros plus de ce produit : est qu'il travail main dans la main avec la plate forme Amilia ( une superbe complémentarité) Cons Certains petits détails concernant des heures d'arrivées et de sorties multiples pour le camp de jour, mais rien de dramatique Sinon très ouvert à l'amélioration des produits avec ce que nous apportons comme suggestions Review Source JF Jennifer F. Registrar Sports Used the software for: 2+ years ### "Exceptional Service, program saves time and money" May 1, 2023 5.0 Pros Olivier and his team are wonderful to work with, very helpful, very kind and very flexible. Cons Have no issues. when we needed help, team always stepped up to help us. Review Source TG Tory G. Operations Manager Primary/Secondary Education Used the software for: Less than 6 months ### "Activity Messenger is a hit!" January 18, 2021 5.0 The team at Activity Messenger has been so responsive to suggestions on how to make the software work best for our business. Not only are the open to suggestions, they are willing to implement and have been so open to feedback on what works and what could be tweaked - just outstanding customer service! Pros We implemented Activity messenger in the fall of 2020 and the ease of use to customize our branding, and integrate with our registration software was so straightforward. The ability to send waivers and program updates using placeholders to fill in relevant information has been a huge time saver! Cons No cons so far. Any hiccups we've had along the way have been quickly addressed and resolved. Review Source EA Evan A. Owner Sports Used the software for: Less than 6 months ### "Timesaver (Lifesaver?)" September 27, 2020 5.0 Pros Very easy to navigate and use. The ability to create and duplicate templates, schedule messaging to customers to ensure timely delivery and the amazing customer support provided have made Activity Messenger a HUGE time saver for me and taken our communication to customers to the next level! I don't know how I managed without it. Cons None. Any issues I've encountered (which have been minimal) were almost immediately addressed by the Activity Messenger team. The technical support is phenomenal! Review Source LL Luke L. Frachise Owner Sports Used the software for: I used a free trial ### "Incredible Product!!!" July 8, 2020 5.0 Fantastic! It is going to be a huge weapon for our team. And the customer service is fantastic. Very detailed and very patient Pros It is very easy to use, it gives you all the options you need and it is very intellectual Cons Nothing. It is an amazing product that I would highly recommend. Reason for choosing Activity Messenger Way easier to use, better bang for your buck and lots of great options Review Source Response from Activity Messenger July 14, 2020 Thanks Luke for the great review. We are always working hard to simplify your life sending email and text messages. Will continue to improve the platform as new use cases arise. Cheeers, --Martin GT Guillaume T. Directeur TI et Compétitions Sports Used the software for: 1-2 years ### "Une solution complète et une équipe à l'écoute des besoins !" March 26, 2025 5.0 Du moment que nous avons rencontré les gens de chez Activity Messenger à aujourd'hui, je dois dire que notre expérience est extrêmement positive. Les gens sont d'une gentillesse incroyable et sont à l'écoute de nos besoins. Un gros merci, vous méritez un A++++++ :) Pros La plateforme est simple à utiliser et nous permet de réaliser beaucoup de choses au même endroit. 1. Gestion du membership (adhésions et licences). 2. Inscription à nos compétitions. 3. Communication facile avec nos membres (SMS et courriels). 4. Création de sondages de satisfaction pour nos membres. 5. Système de facturation. Et encore plus !!! Cons Il n'y a pas grand-chose de négatif à dire, du moins, rien d'assez important pour le mentionner ici ! Alternatives considered [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[Spordle](https://www.capterra.com/p/150025/TSI-Sports/)[AssoConnect](https://www.capterra.com/p/194611/AssoConnect/)[CiviCRM](https://www.capterra.com/p/79192/CiviCRM/)[Yapla](https://www.capterra.com/p/228932/Yapla/) Reason for choosing Activity Messenger Nous avions eux de bonnes références venant d'autres fédérations sportives. Dès notre première rencontre avec Activity Messenger, nous avons été conquis. Le service à la clientèle et l'ouverture d'esprit de la compagnie afin d'adapter leur plateforme à nos besoins étaient un énorme plus dans notre décision de migrer vers eux. Switched from [Findjoo](https://www.capterra.com/p/140748/Findjoo/) Nous n'étions pas entièrement satisfait du mode de fonctionnement de la plateforme. Review Source CR Chad R. chargé de projet en environnement Renewables & Environment Used the software for: 1-2 years ### "Logiciel très polyvalent avec un service à la clientèle exceptionnel" February 3, 2025 5.0 J'ai eu une très bonne expérience avec ce logiciel. Lorsqu'il m'arrivait d'avoir des problèmes le service à la clientèle était très réactif. Pros Sa très grande versatilité. l'équipe est prête à faire des ajouts de fonctionnalités à la demande de leur clients. La création de formulaire tant pour la location, les sondages et l'inscription à des activités est très facile. Cons Il serait intéressant de pouvoir utiliser leur boutique en ligne pour faire de location et non seulement de la vente. Review Source AM Alfonso M. Coordinator Sports Used the software for: 1-2 years ### "Awesome TEAM" October 22, 2024 4.0 I like communicating with clients makes it super easy, nice profesionnal touch to emails being sent, reports are fun and surveys, etc. Pros Centralisation of different functionalities, very friendly user. Cons Having used it for the past 4 years, im open to adapting and giving feedback to help the plate forme get better and make it great to use for employes and clients. Review Source AC Alexandra C. Directrice des opérations et communications Sports Used the software for: 6-12 months ### "Faire plus avec moins!" April 27, 2023 4.0 Un problème que la plupart des gestionnaires d'OBNL partagent est le manque de ressource ou le manque de temps. L'utilisation de la plateforme nous fait sauver énormément de temps.On ne peut pas parler de l'expérience globale sans mentionner le service impeccable qu'offre les membres de l'équipe d'AM. Ils sont toujours là pour répondre à nos questions d'utilisation des fonctionnalités, pour nous aider à implanter des processus ou encore pour améliorer les fonctionnalités selon nos besoins. Pros L'automatisation des suivis et des communications nous font sauver un temps précieux. C'est définitivement la fonctionnalité que nous utilisons le plus. En plus de rendre notre travail beaucoup plus efficient, nous offrons un service de meilleur qualité à nos membres en informatisant nos processus. AM nous a permit d'augmenter la qualité des communications avec nos membres. Fini les copier collé des courriels de vos bases de données externes! Il ne suffit que de sélectionner les membres, les listes ou les participants pour communiquer directement avec eux, par courriel ou encore par texto. Ici c'est l'unanimité, AM est une plateforme très facile à utiliser pour les administrateurs, même les moins expérimentés. Cons Bien que nous savons que la plateforme ne se distingue pas par ses fonctions liées à l'envoi des infolettres, nous avons tout de même décider d'utiliser cette AM pour l'envoi de nos infolettres. Les options au niveau du visuel répond amplement à nos besoins. Les fonctionnalités liés à l'envoi et la planification des infolettres conviennent à nos besoins. Toutefois, les données et statistiques disponibles sont de base. Il serait intéressant de savoir parmi ceux qui ont ouvert le courriel, s'ils ont cliqué sur les liens et lesquels par exemple... Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Activity Messenger Nous avions déjà une plateforme qui répondait à notre besoin de créer des sondages et formulaires, mais nous avions besoin d'une autre plateforme pour envoyer notre infolettre. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) C'était la plateforme utilisé avant de migrer vers la plateforme québécois, AM. Review Source LV Lynda V. Property Manager Hospitality Used the software for: 6-12 months ### "If you have a CMS - YOU NEED to look at this software" September 16, 2022 5.0 These guys are amazing! They have an awesome vision, fully support the product. the new features are just BRILLIANT! It's what you get when you work with forward thinking people who have multi layered industry experience. Pros Activity Messenger is so much more than communication. We chose it because if looked like it would fully support our mobile strategy, we quickly learned it allowed us to do so much more. What is best is it was so easy to set up and start using, my last system took hours and multiple calls with "Specialists", I did this in 20 minutes and only had 2 questions which were answered in minutes. Cons Nothing really, everything in Activity Messenger helped me grow, the only thing I would like to see for my business is just being able to create an invoice would be great, but this is a single use. Review Source Similar Products Featured ## Related categories [Class Registration](https://www.capterra.com/class-registration-software/)[Swim School](https://www.capterra.com/swim-school-software/)[Camp Management](https://www.capterra.com/camp-management-software/)