---
title: "Activity Messenger Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Activity Messenger the right Camp Management solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/200710/Activity-Messenger/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

Activity Messenger

4.8 (77)

[View alternatives](https://www.capterra.com/p/200710/Activity-Messenger/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of Activity Messenger

Ease of use

4.7

Customer Service

5.0

## Pros and Cons in Reviews

AM

Alfonso M

CoordinatorSports, 51 - 200 employeesUsed the software for: 1-2 years.

“Centralisation of different functionalities, very friendly user.“

October 22, 2024

JC

Jacqui C

Senior Customer Service & User Experience Representative Recreational Facilities and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“It is difficult to find answers/solutions using the online Help Support Inventory.“

April 26, 2022

AC

Annie C

Enrolment CoordinatorEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“The new forms I've built are beautiful (who knew forms could ever be beautiful!?) and the way it tracks the information that our participants provide has saved a ton of time.“

January 23, 2023

JE

Jacqueline E

Online Systems & NCCP ManagerSports, 2 - 10 employeesUsed the software for: 6-12 months.

“We have had a great experience with Activity Messenger since the first day our clubs started using the waivers and messaging option and a lot of our AGF Clubs have stayed using Activity Messenger.“

September 16, 2022

Raul Antonio Z

GraduateEntertainment, Self-employedUsed the software for: I used a free trial.

“I'm not a techie, but the intuitive interface of the platform has allowed me to navigate and configure everything without a problem.“

June 30, 2023

## Showing most helpful reviews

Showing 1-25 of 77 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Elizabeth W.  
Founder and Executive Director  
Sports  
Used the software for: 1-2 years

### "Wilder Sport Management - Overall Experience with Activity Messenger"

September 16, 2026

5.0

Overall, we have been very happy with our experience with Activity Messenger. What I am most satisfied with is the responsiveness of their team and the personal interactions we have with them. It is clear that they genuinely care about their clients, listen to feedback, and want to ensure organizations are having a positive experience with the platform. With many other services we have used, it can be difficult to get direct access to the people behind the product. Activity Messenger is different in that we have been able to connect directly with their team, get quick responses to questions, and have meaningful conversations when we need support. That level of accessibility and personal service has been a significant part of our positive experience and is something we really value as a service provider supporting multiple sport organizations.

Pros

As the founder of Wilder Sport Management, our mission is to help our clients improve their operations, streamline processes, and reduce the administrative burden that can contribute to staff and volunteer burnout. Activity Messenger has become a valuable tool in helping us achieve that goal. It provides many of the tools and services our clients need in one centralized platform, allowing us to streamline operations, reduce duplication, and simplify administrative processes. This allows our team to support our clients more effectively while also giving their staff and volunteers more time to focus on the work that matters most. What I appreciate most about Activity Messenger is that it allows us to consolidate multiple processes into one place, creating a more efficient and manageable experience for both our clients and the people supporting their organizations.

Cons

ne of the biggest challenges we encounter with Activity Messenger is the number of competing services available in the market. When we introduce Activity Messenger to a new client, there can initially be some hesitation about moving away from their existing systems and committing to another subscription-based service. Even though we find the fees reasonable and believe the value provided by Activity Messenger is strong, the upfront conversation around adding another subscription or fee can sometimes be challenging. Clients may be hesitant to make the change before they fully understand how much time and administrative work the platform can save them. In our experience, once clients make the transition and begin using Activity Messenger, they are able to see the benefits much more clearly. The challenge is often getting them comfortable enough with the initial change to take that first step.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Uplifter](https://www.capterra.com/p/151182/Uplifter/)[Intuit Mailchimp Email Marketing](https://www.capterra.com/p/10059087/Intuit-Mailchimp-Email-Marketing/)

To centralize operations and information and reduce subscription services.

Review Source

Response from Activity Messenger

October 10, 2026

Love to hear that the responsiveness of our team has been great. Quick responses are so important when your software takes one of the sports federations' needs. It's great that Activity Messenger was able to consolidate tools as well as help you save time and become more efficient.

KD

Kelly D.  
Owner  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "A Great All in One Platform that just keeps getting better!"

September 2, 2026

5.0

Overall, we’ve had a really good experience with Activity Messenger. It gives us a lot of flexibility and has made it easier to manage registrations, memberships, payments, and communication all in one place. There was definitely a little bit of a learning curve in the beginning, but once we got comfortable with it, we found there’s so much we can do with the platform. It’s been a great fit for our business, and we’re really looking forward to all the new updates and features that continue to be added!

Pros

The customer service and the onboarding is the best ever. The registration process is easy for customers and the class management is best in the business. The value you get for the cost of this program I would recommend to anyone, our business saved so much money on fees and billing from our last CRM

Cons

The biggest challenge for us has been the learning curve. Activity Messenger has so many features and capabilities that sometimes it can take a little time to figure out exactly how to set something up or where to find a particular feature. That said, once we learn how to use something, we really appreciate how much flexibility the platform gives us.

Alternatives considered

[Jackrabbit Gymnastics](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/)

Reason for choosing Activity Messenger

The ability to do what we needed it to do and the amazing customer service

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

cost and it did not do what we needed it to do

Review Source

Response from Activity Messenger

October 10, 2026

Great to see that Activity Messenger was able to simplify the registration process for your Ninja activity center. Also love to hear that you have been able to save money in the process. And the hearing that our customer service is the best ever is the cherry on top.

bL

bengono L.  
SEO  
Machinery  
Used the software for: 1-2 years

### "information distributor"

October 18, 2023

4.0

Pros

for me this software is an effective solution because it's all-in-one, and I use it for forms and event registration for my organization

Cons

the major drawback of this software is that it's not available for all countries and it's very expensive

Review Source

TW

Trevor W.  
President and Founder  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Activity Messenger is a Game Changer"

September 2, 2026

5.0

Activity Messenger has been a total game-changer for scaling things up. We started out just using their SMS features, but as we’ve grown, we’ve pretty much moved our whole workflow over to the platform. The team is always rolling out new features that actually make sense for how we work. It’s made student registration way easier and handled all our billing and payments effortlessly. Plus, we added their attendance tracking this year, which has been huge for keeping tabs on campers, and it’s saved us so much time on back-and-forth emails with parents. Honestly, it’s become an essential tool for keeping us organized while we grow.

Pros

As a small team, saving time is our top priority, and this all-in-one platform has streamlined our daily operations significantly. I love how it centralizes everything. The messaging, registration, attendance tracking, and invoicing features are seamless and have saved us an incredible amount of time. It is truly an efficient, comprehensive solution for our needs.

Cons

Activity Messenger is super powerful, but definitely has a bit of a learning curve. I found that if you just focus on one feature at a time, it’s actually totally manageable and worth it in the end.

Switched from

[SmartRec](https://www.capterra.com/p/198905/SmartRec/)

The easy for creating and tracking RL24 forms. Everything else was a bonus.

Review Source

Response from Activity Messenger

October 10, 2026

Knowing that Activity Messenger helped you scale your sports club is music to my ears. I love that you were able to centralize everything on the platform as you've been scaling. And saving time for organizations with such a great social mission is great to hear.

KW

Kate W.  
Registrar and Communication Co-Ordinator  
Sports  
Used the software for: 6-12 months

### "A Great Platform That Keeps Getting Better"

September 25, 2026

5.0

Our overall experience with Activity Messenger has been extremely positive. The migration was much easier than we expected, and Tory has been incredible throughout the entire process. She is always available to answer questions, guide us through anything we are unsure about and make sure we feel supported. We have also received really positive feedback from our members, particularly about how user-friendly and mobile-friendly the platform is. The transition has been smooth for both our staff and our members, and we are really excited about our future with Activity Messenger and continuing to see how the platform develops.

Pros

What we like most about Activity Messenger is how much easier it has made our day-to-day administration and communication. Having registration, forms, emails, payments, attendance and member information all in one platform has made our processes much more streamlined. The platform is very user-friendly and flexible, and one of the biggest positives for us is how frequently new features and improvements are released. It genuinely feels like Activity Messenger is always evolving based on what organizations actually need. If there is a feature we would like to see, the team is always willing to listen and explore whether it can be added. We also love that we can now have our website with Activity Messenger, allowing us to keep even more in one place.

Cons

There really isn’t a lot we dislike. As with any platform, occasional questions or small issues come up, but the team is always responsive and willing to work with us to find a solution. We have found them very open to feedback, which makes any challenges much easier to resolve.

Switched from

[Uplifter](https://www.capterra.com/p/151182/Uplifter/)

We were experiencing issues with our previous platform, particularly the site crashing during busy registration periods, which created challenges for both our staff and members. We wanted a more reliable, modern and user-friendly system that could handle high registration volumes while also bringing registration, communication, forms and payments together in one place. Activity Messenger offered that flexibility, along with a team that is very responsive to feedback and continually adding new features and improvements

Review Source

Response from Activity Messenger

October 10, 2026

Love to hear that your experience with Activity Messenger as your gymnastics club's registration software has been extremely positive. Always fun to see that the migration was easier than expected, especially for a large gymnastics club like yours. Happy to see that you are no longer experiencing crashing of the system during busy periods. Looking forward to seeing your new website on the platform. Thanks again.

CD

Catherine D.  
Member Services Manager & Finance  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Canadian non-profit sport organization using Activity Messenger Enterprise"

August 18, 2023

5.0

We have been working with Activity Messenger for almost two years now and we are so happy we were introduced to their product. We replaced both Mailchimp and Survey Monkey with Activity Messenger as well as continue to find new ways to utilize AM in our daily work. It's such a robust and easy platform to use.

Pros

The ability to use it for SO MANY things. When we first joined, we had no idea how much of our operations we would be able to do in Activity Messenger. We also love working with the AM team. They are extremely helpful and receptive to new ideas and happy to implement new things that will benefit their clients. The AM team is very accessible and we never have to worry about waiting for them to respond; they are ON IT.

Cons

Maybe I don't use the class registration feature enough, but I don't find it intuitive to have to set up a class in one area and also a registration form to go with that class in another. It's a weird (in my opinion) two-step process but, it does work. And if you're running the same or similar types of classes anyway, it is very easy to duplicate classes and forms and then just edit them to update the data that you need to (dates, location, instructor, etc.).

Reason for choosing Activity Messenger

There actually were no alternative products for us to consider because nothing else out there did all the things that Activity Messenger could do.

Review Source

AC

Annie C.  
Enrolment Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Activity Messenger is the best!"

January 23, 2023

5.0

It's been super beneficial. Some leg work up front of course but every bit of work that I've put in has paid off and will ten fold going forward now that we're set up.

Pros

So far we're just using the forms and registration features and our experience has been amazing. The team is incredibly helpful, I honestly cannot say enough about the customer service this company provides. The new forms I've built are beautiful (who knew forms could ever be beautiful!?) and the way it tracks the information that our participants provide has saved a ton of time. Our class teachers can check their registration and class lists directly as well, taking me out of the equation entirely. It's fabulous.

Cons

The software isn't quite as used friendly at first as I was hoping it would be but I think that's because it does so much more than the software we were using before. Anytime I've had a question \[sensitive content hidden\] has responded within a couple of hours , if not sooner, or even gotten on zoom calls to help guide me. The company has added many features that we've asked for so the platform is only getting better.

Switched from

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)

Activity Messenger does a lot more and eventually we plan to use more than just the forms function. We will be launching the email function shortly so will be able to rid of our current newsletter platform as well.

Review Source

CM

Chelsea M.  
Recreation Supervisor  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Recreation Dept Uses AM"

September 14, 2021

4.0

They've been very responsive to requests & helpful when we can't get things done. They are also very upfront (in a good way) about what limitations that they have.

Pros

The best feature hands down is the scheduling option for messages. You can set up a message to go out before you have the registration completed. It auto pulls the registration list & sends to those people.

Cons

There is little to no integration with Amilia's facility rentals. If we could automate emailing to people who've booked with us (confirmation, details about the facility, a review prompt, etc) that would be amazing!

Review Source

JE

Jacqueline E.  
Online Systems & NCCP Manager  
Sports  
Used the software for: 6-12 months

### "Great added benefit if not already using!"

September 16, 2022

5.0

We have had a great experience with Activity Messenger since the first day our clubs started using the waivers and messaging option and a lot of our AGF Clubs have stayed using Activity Messenger.

Pros

We like using Activity Messenger for a lot of our form collections, such as waivers, injury reports, nominations, uniforms and so much more. Oh I can't forget \[SENSITIVE CONTENT\], they are awesome and always go the extra mile to make sure you are getting what you need out of the software.

Cons

I don't have anything that I don't like about the software, since \[SENSITIVE CONTENT\] are always there to help improve on what you think you are missing. We just need to use the software more because there are a lot of features that we are not using yet.

Reason for choosing Activity Messenger

I knew \[SENSITIVE CONTENT\] and had worked with him a bit when our organization was using Amilia and he was always listening to our ideas and struggles and tried to help. So when he reached out about Activity Messenger it looked great and the gymnastics clubs loved it.

Switched from

[GoFormz](https://www.capterra.com/p/125634/GoFormz/)

We saw more possibilities and options with Activity Messenger than we did with Goformz.

Review Source

CP

Cj P.  
Gym Director  
Sports  
Used the software for: 1-2 years

### "Everything at your fingertips"

March 2, 2023

4.0

Pros

Activity Messenger has seamlessly integrated with our existing registration software and has plugged the existing holes we had with personalized communication as well as form and waiver management. The team is quick to implement fixes and is always available for support.

Cons

Some labels/feature names are confusing to understand at first glance.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

We were looking for a solution that integrated with the registration software we are using.

Review Source

AB

Angélie B.  
Coordonnatrice  
Environmental Services  
Used the software for: 2+ years

### "Un outil polyvalent et une équipe à l'écoute"

September 9, 2026

5.0

Nous l'utilisons dans beaucoup de volets : infolettre, communications aux membres, gestion des inscriptions et gestion événementielle, sondages, formulaires pour membres du personnel, etc.

Pros

L'équipe de développement est à notre écoute pour faire évoluer la plateforme afin qu'elle corresponde aux besoins de notre organisation. En ce sens, ils sont un réel partenaire d'affaires.

Cons

Nous ne pouvons pas l'utiliser comme CRM pour le moment, ce qui est plus limitant pour la gestion de notre membrariat.

Switched from

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[SugarCRM Mailchimp Integration](https://www.capterra.com/p/232687/SugarCRM-Mailchimp-Integration/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

La polyvalence d'Activity Messenger nous a charmés.

Review Source

Response from Activity Messenger

October 10, 2026

Content que la polyvalence d'Activity Messenger vous ait charmés. On essaie vraiment d'être un partenaire d'affaires et non un simple logiciel pour nos clients. J'adore l'entendre dire de cette façon par un client. Bien heureux aussi qu'Activity Messenger vous permette de simplifier autant de volets de votre organisation.

Laurence G.  
Coordonnatrice marketing et communication  
Sports  
Used the software for: 1-2 years

### "Je recommande fortement Activity Messenger"

September 16, 2026

5.0

Mon expérience avec la plateforme est numéro 1! Le service d'aide est ultra rapide et il y a toujours quelqu'un pour m'aider si nous avons un problème avec quoi que ce soit. Même qu'ils vont encore plus loin! À plusieurs reprises, j'ai fait des demandes d'ajout de fonctionnalités et quelques temps après, la fonctionnalité était ajoutée!

Pros

J'aime que tout soit intégré dans une seule plateforme : courriel, gestion des inscriptions, site web et plus encore!

Cons

Je ne vois aucun inconvénient. Ils sont toujours prêt à aider ou à faire tout en leur pouvoir pour régler le problème rapidement.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Parce que je n'avais pas toutes les fonctionnalités nécessaires

Review Source

Response from Activity Messenger

October 10, 2026

Wow! Merci pour le beau témoignage et content que Activity Messenger soit capable de rassembler tous vos besoins en un seul logiciel. On prend notre service client à cœur et je suis vraiment content que l'expérience soit aussi incroyable pour vous.

DG

Delphine G.  
Gestionnaire du service à la clientèle et de la médiathèque  
Entertainment  
Used the software for: 1-2 years

### "Excellente plateforme pour les OBNL"

September 2, 2026

5.0

En tant qu'OBNL, nous sommes absolument ravis de notre expérience avec Activity Messenger et exploitons beaucoup d'options qu'ils proposent.

Pros

Le service client est très efficace et bienveillant. Tout problème trouve sa solution, dans un temps record. Les suggestions d'amélioration sont prises en considération et les nouveautés sur la plateforme sont régulières.

Cons

Tous les points à améliorer que j'ai signalé à l'équipe d'Activity Messenger depuis un an ont été améliorés et les options qui me manquaient, ajoutées.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Pas optimisé pour gérer les inscriptions à nos cours et camps.

Review Source

Response from Activity Messenger

October 10, 2026

Wow! Le service client qui trouve une solution en un temps record, j'adore entendre cela. Content de voir qu'Activity Messenger continue d'évoluer avec vos besoins dans le temps et que vous nous faites confiance dans la gestion de votre OBNL.

GT

Guillaume T.  
Directeur TI et Compétitions  
Sports  
Used the software for: 1-2 years

### "Une solution complète et une équipe à l'écoute des besoins !"

March 26, 2025

5.0

Du moment que nous avons rencontré les gens de chez Activity Messenger à aujourd'hui, je dois dire que notre expérience est extrêmement positive. Les gens sont d'une gentillesse incroyable et sont à l'écoute de nos besoins. Un gros merci, vous méritez un A++++++ :)

Pros

La plateforme est simple à utiliser et nous permet de réaliser beaucoup de choses au même endroit. 1. Gestion du membership (adhésions et licences). 2. Inscription à nos compétitions. 3. Communication facile avec nos membres (SMS et courriels). 4. Création de sondages de satisfaction pour nos membres. 5. Système de facturation. Et encore plus !!!

Cons

Il n'y a pas grand-chose de négatif à dire, du moins, rien d'assez important pour le mentionner ici !

Alternatives considered

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[Spordle](https://www.capterra.com/p/150025/TSI-Sports/)[AssoConnect](https://www.capterra.com/p/194611/AssoConnect/)[CiviCRM](https://www.capterra.com/p/79192/CiviCRM/)[Yapla](https://www.capterra.com/p/228932/Yapla/)

Reason for choosing Activity Messenger

Nous avions eux de bonnes références venant d'autres fédérations sportives. Dès notre première rencontre avec Activity Messenger, nous avons été conquis. Le service à la clientèle et l'ouverture d'esprit de la compagnie afin d'adapter leur plateforme à nos besoins étaient un énorme plus dans notre décision de migrer vers eux.

Switched from

[Findjoo](https://www.capterra.com/p/140748/Findjoo/)

Nous n'étions pas entièrement satisfait du mode de fonctionnement de la plateforme.

Review Source

Response from Activity Messenger

October 10, 2026

Très content qu'Activity Messenger puisse simplifier la gestion de votre fédération sportive. Et oui, on est très fier de notre équipe qui travaille sans relâche pour assurer le succès de nos clients. Merci encore!

AC

Alexandra C.  
Directrice des opérations et communications  
Sports  
Used the software for: 6-12 months

### "Faire plus avec moins!"

April 27, 2023

4.0

Un problème que la plupart des gestionnaires d'OBNL partagent est le manque de ressource ou le manque de temps. L'utilisation de la plateforme nous fait sauver énormément de temps.On ne peut pas parler de l'expérience globale sans mentionner le service impeccable qu'offre les membres de l'équipe d'AM. Ils sont toujours là pour répondre à nos questions d'utilisation des fonctionnalités, pour nous aider à implanter des processus ou encore pour améliorer les fonctionnalités selon nos besoins.

Pros

L'automatisation des suivis et des communications nous font sauver un temps précieux. C'est définitivement la fonctionnalité que nous utilisons le plus. En plus de rendre notre travail beaucoup plus efficient, nous offrons un service de meilleur qualité à nos membres en informatisant nos processus. AM nous a permit d'augmenter la qualité des communications avec nos membres. Fini les copier collé des courriels de vos bases de données externes! Il ne suffit que de sélectionner les membres, les listes ou les participants pour communiquer directement avec eux, par courriel ou encore par texto. Ici c'est l'unanimité, AM est une plateforme très facile à utiliser pour les administrateurs, même les moins expérimentés.

Cons

Bien que nous savons que la plateforme ne se distingue pas par ses fonctions liées à l'envoi des infolettres, nous avons tout de même décider d'utiliser cette AM pour l'envoi de nos infolettres. Les options au niveau du visuel répond amplement à nos besoins. Les fonctionnalités liés à l'envoi et la planification des infolettres conviennent à nos besoins. Toutefois, les données et statistiques disponibles sont de base. Il serait intéressant de savoir parmi ceux qui ont ouvert le courriel, s'ils ont cliqué sur les liens et lesquels par exemple...

Reason for choosing Activity Messenger

Nous avions déjà une plateforme qui répondait à notre besoin de créer des sondages et formulaires, mais nous avions besoin d'une autre plateforme pour envoyer notre infolettre.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

C'était la plateforme utilisé avant de migrer vers la plateforme québécois, AM.

Review Source

Response from Activity Messenger

October 10, 2026

Wow merci pour le beau témoignage. Content de voir qu'Activity Messenger répond autant au besoin de votre OBNL.

JB

Joëlle B.  
Directrice des opérations  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Un logiciel incroyable"

September 29, 2026

5.0

Nous sommes un camp de vacances qui accueille chaque année une clientèle très diversifiée et qui doit gérer plusieurs types de séjours, d’activités et d’inscriptions. Notre expérience avec Activity Messenger est très positive. Depuis que nous avons commencé à utiliser la plateforme, elle a complètement transformé le travail de notre adjointe administrative. Activity Messenger nous a permis de simplifier et d’automatiser plusieurs tâches qui demandaient auparavant beaucoup de temps. La centralisation de l’information facilite énormément notre gestion quotidienne et nous permet d’être beaucoup plus efficaces. L’une des grandes forces d’Activity Messenger est sa flexibilité. La plateforme est polyvalente, modulable et s’adapte très bien à notre réalité. Nous pouvons personnaliser nos formulaires et nos processus selon nos différents besoins, plutôt que de devoir adapter notre façon de travailler au logiciel. Nous constatons également un impact très positif auprès de notre clientèle. Les inscriptions sont claires, complètes et faciles à suivre, ce qui fait en sorte que nos clients sont très satisfaits et beaucoup plus autonomes dans leur processus d’inscription. Concrètement, le téléphone sonne beaucoup moins qu’avant, puisque les gens trouvent facilement l’information dont ils ont besoin et peuvent compléter leur inscription sans avoir à communiquer avec nous. L’interface visuelle demeure assez simple et sobre, mais elle est fonctionnelle et efficace. Pour nous, les nombreuses possibilités offertes par la plateforme, sa flexibilité et le temps qu’elle nous permet d’économiser au quotidien représentent une réelle valeur ajoutée. Activity Messenger est devenu un outil essentiel dans notre fonctionnement administratif et dans l’expérience que nous offrons à notre clientèle.

Pros

Grande flexibilité : la plateforme s’adapte facilement à nos différents types de camps, séjours, clientèles et besoins. Formulaires personnalisables : nous pouvons construire des inscriptions adaptées à notre fonctionnement et recueillir exactement les informations dont nous avons besoin. Automatisation des tâches : plusieurs tâches administratives peuvent être automatisées, ce qui réduit considérablement le travail manuel. Centralisation de l’information : les renseignements liés aux inscriptions et aux participants sont regroupés au même endroit, ce qui facilite énormément la gestion. Processus d’inscription clair et complet : les familles sont bien guidées tout au long de l’inscription et savent quelles informations fournir. Autonomie de la clientèle : puisque le processus est clair, nous recevons beaucoup moins d’appels et de demandes d’aide concernant les inscriptions. Gain de temps important : la plateforme a considérablement réduit le temps consacré à certaines tâches administratives. Amélioration du travail de l’adjointe administrative : Activity Messenger a véritablement transformé sa façon de travailler en simplifiant plusieurs processus qui étaient auparavant plus lourds. Communications facilitées : la plateforme permet de communiquer efficacement avec les participants et les familles à partir des informations recueillies lors des inscriptions. Plateforme modulable : nous pouvons faire évoluer nos formulaires et nos façons de travailler au fil de nos besoins, plutôt que d'être limités par un système rigide.

Cons

L’interface mise davantage sur la fonctionnalité que sur l’aspect visuel. Courbe d’apprentissage au départ : étant donné les nombreuses possibilités de la plateforme, il faut un certain temps pour bien comprendre toutes les fonctionnalités et apprendre à les exploiter pleinement.

Switched from

[Reservit](https://www.capterra.com/p/59571/ReservIT/)

Je ne veux pas dénigrer les autres logiciels

Review Source

Response from Activity Messenger

October 10, 2026

Merci pour le beau témoignage. Vraiment content que Activity Messenger soit le logiciel d'inscription pour votre camp de vacance et que votre expérience soit à la hauteur de vos attentes. Merci encore de nous faire confiance.

AB

Arnaud B.  
Responsable du secteur aquatique  
Sports  
Used the software for: Less than 6 months

### "Plateforme essentielle pour le développement et les communications de votre organisation"

April 29, 2023

4.0

J'apprécie vraiment la plateforme puisqu'elle permet de rassembler plusieurs fonctionnalités très importantes pour une organisation surtout en lien avec la gestion du personnel et les communications ainsi que la personnalisation des messages. De plus, elle nous permet également de générer des carnets numériques et des certificats sous format PDF pour nos cours de natation!

Pros

Très simple d'utilisation! Le micro-site est intéressant et permet de donner accès aux participants et aux instructeurs divers documents. L'onglet communication permet d'envoyer courriel et SMS et les possibilités sont élevées

Cons

Malgré le fait que la plateforme fonctionne sur tous les appareils fixes et mobiles, il serait intéressant de développer une application pour ceux et celles qui utilisent un téléphone cellulaire ou une tablette afin de rendre le tout plus accessible et facilité d'utilisation.

Reason for choosing Activity Messenger

Les nombreuses fonctionnalités, la facilité d'utilisation, l'équipe toujours présente pour répondre à nos questions et poursuivre le développement de la plateforme en prenant en considération nos besoins.

Review Source

Response from Activity Messenger

October 10, 2026

Bien content d'entendre que Activity Messenger soit autant simple d'utilisation. Content de pouvoir répondre à autant de besoins pour votre centre sportif et vos cours de natation.

SG

Samuel G.  
Directeur des opérations  
Sports  
Used the software for: 1-2 years

### "Activity Messenger : a great partner in business "

May 4, 2022

5.0

Pros

The customisation that we can do and the true collaboration with Activity Messenger's team. The integration with our business processes is also great.

Cons

Nothing really, at Sports Montreal, we enjoy using this software. Maybe it would be great to be able to help new employees using it quickly by some videos or training in the software.

Reason for choosing Activity Messenger

For their ability to customize their software to our needs and for their effectiveness in general

Review Source

KF

Kimberly F.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Value for product and user friendly!"

July 16, 2020

5.0

It has been great. Service and response times have been terrific! \[SENSITIVE CONTENT HIDDEN\] has been great to work with and we were up and running in no time.

Pros

This product has been a great addition to helping us organize our waivers. We have been looking for a system that will help mitigate storage as well as the amount of staffing hours being utilized to try to organize and collect waivers. This system is fast and efficient and user friendly for the customer. The price was a great selling point for the amount of forms we collected a year with out breaking the budget. Happy we found a Canadian company as well that understood compliance!

Cons

As it is a fairly new product, they have been open and receptive to ideas and suggestions from us for increased performance from the admin side. And work hard to find solutions that benefit all users of this app.

Reason for choosing Activity Messenger

We wanted something that was simple, user-friendly and easy to manage for a reasonable price. As a non-profit on a tight budget it fit great within our needs.

Review Source

MB

MarieChantal B.  
Propriétaire  
Sports  
Used the software for: Less than 6 months

### "Logiciel absolument génial"

September 11, 2023

5.0

Pros

Activity Messenger a énormément amélioré notre processus d'inscription/paiement. Il me fait gagner du temps et nous permet d'éviter de nombreuses erreurs. Le logiciel est très facile d'utilisation et le service est extraordinaire. Je recommande sans hésitation ce logiciel!

Cons

Ce serait génial de pouvoir utiliser le logiciel pour les feuilles de temps des employés.

Reason for choosing Activity Messenger

le service est excellent et l'utilisation très facile.

Review Source

JF

Jennifer F.  
Registrar  
Sports  
Used the software for: 2+ years

### "Exceptional Service, program saves time and money"

May 1, 2023

5.0

Pros

Olivier and his team are wonderful to work with, very helpful, very kind and very flexible.

Cons

Have no issues. when we needed help, team always stepped up to help us.

Review Source

Response from Activity Messenger

October 10, 2026

Love that you have appreciated our Activity Messenger and the team over the years and that we were able to save your sports club time and money. Thanks!

TG

Tory G.  
Operations Manager  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Activity Messenger is a hit!"

January 18, 2021

5.0

The team at Activity Messenger has been so responsive to suggestions on how to make the software work best for our business. Not only are the open to suggestions, they are willing to implement and have been so open to feedback on what works and what could be tweaked - just outstanding customer service!

Pros

We implemented Activity messenger in the fall of 2020 and the ease of use to customize our branding, and integrate with our registration software was so straightforward. The ability to send waivers and program updates using placeholders to fill in relevant information has been a huge time saver!

Cons

No cons so far. Any hiccups we've had along the way have been quickly addressed and resolved.

Review Source

EA

Evan A.  
Owner  
Sports  
Used the software for: Less than 6 months

### "Timesaver (Lifesaver?)"

September 27, 2020

5.0

Pros

Very easy to navigate and use. The ability to create and duplicate templates, schedule messaging to customers to ensure timely delivery and the amazing customer support provided have made Activity Messenger a HUGE time saver for me and taken our communication to customers to the next level! I don't know how I managed without it.

Cons

None. Any issues I've encountered (which have been minimal) were almost immediately addressed by the Activity Messenger team. The technical support is phenomenal!

Review Source

KW

Kate W.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Fantastic partner product to Amilia"

September 13, 2020

5.0

Pros

This product has given us the tools to better manage our registrations with Amilia and provide a high level of customer support. Being able to customize and schedule activity reminders that then sync with updated course participants has been such a time saver. Our customers love having the reminders with dates, times, meeting locations, special requirements, in their hands at the right time. The product integrates with Amilia and Zoom seamlessly. Customer service and training videos/resources are great.

Cons

Like any new software product, it takes a little bit of time to figure out.

Review Source

KS

Katrina S.  
Assistant Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Recommendation for Activity Messenger"

February 19, 2021

4.0

Great! \[SENSITIVE CONTENT HIDDEN\] has been very helpful.

Pros

Activity Messenger has been extremely helpful for fast SMS client communication. The integration with Amilia and ability to connect with our specific client lists is wonderful. This has been essential this year with so many changing dynamics due to the pandemic. We highly recommend this product!

Cons

The monthly cost of the app, which is why we appreciate being able to pay as we go for the SMS that we need.

Review Source

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