--- title: "Karbook Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Karbook Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more." source_url: "https://www.capterra.com/p/200767/Karbook/" page_type: "product" language: "en" --- # Karbook Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Karbook ## What is Karbook? Cloud-based management tool for auto repair shops that helps automate daily activities and customer relations. ## What is Karbook used for? [Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Body](https://www.capterra.com/auto-body-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Karbook?[Manage this product listing](https://www.g2.com/products/karbook/claim_requests/new?auto=true) ## Karbook Overview Updated September 2026 AI summary Karbook is a cloud-based platform for small auto repair businesses, combining appointment scheduling, work order management, quotes, billing, and CRM. It enables teams to handle daily operations, manage inventory, track repairs, and organize employee schedules. Optional features like accounting, multi-location support, and third-party integrations help shops coordinate service delivery and improve customer management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Karbook 4.5 (2) VS. [### ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (661)](https://www.capterra.com/p/201737/ARI/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $39.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.5 (661) Value For Money 4.5 (2) Value For Money 4.7 (623) Customer Service 5.0 (2) Customer Service 4.6 (591) ## Karbook alternatives Highest Rated [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [4.9 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) [4.3 (45)](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) [4.1 (79)](https://www.capterra.com/p/145351/Manager-SE/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145351/Manager-SE/) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) [4.6 (270)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) Starting price $239.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169022/Shopmonkey/) ## FAQs about Karbook Overview ### What company size and specific industries is Karbook built for? Karbook is designed for small to mid-sized auto repair shops that need a cloud-based management tool for daily operations and customer relations. It fits automotive service businesses such as repair garages, mechanic shops, and other vehicle maintenance providers looking to organize routine work and client communication. Features and Usability ### What are the key features of Karbook? Karbook offers employee scheduling and automated scheduling, plus appointment management, reminders, and alerts/notifications. It also includes work order management, job tracking, repair tracking, and inspection management. Additional features cover billing and invoicing, CRM, inventory tracking, reporting and statistics, access controls/permissions, and third-party integrations. Getting Started and Support ### What training and onboarding options does Karbook offer? Karbook provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual step-by-step guidance. Getting Started and Support ### What customer support options does Karbook offer? Karbook provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. With no reviewer support feedback available, user experience with these channels cannot be assessed here, but the listed options give customers multiple ways to seek help and find product guidance. ## Features AI summary Based on 2,452 Auto Repair reviews Capterra data shows that buyers of auto repair software rank the following features as their top priorities: - **Billing & Invoicing** (**56%** of reviewers rated this feature as critical) - **Quotes/Estimates** (**53%**) - **Work Order Management** (**48%**) Karbook supports all three of the features reviewers value most: **Billing & Invoicing**, **Quotes/Estimates**, and **Work Order Management**. Together, these capabilities help businesses create accurate estimates, manage repair jobs from start to finish, and handle customer billing more efficiently, allowing teams to keep shop operations organized and move work through the service process with fewer delays. Work Order Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Labor Rates 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track, manage, and standardize customer rates for services performed by technicians Appointment Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Billing & Invoicing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers CRM 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Inventory Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Karbook 36 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Estimating: Estimate expected cost based on various factors before a project begins - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic $99.00 Flat Rate,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RH ramzi H. agent communication Arts and Crafts ### "Excellent company and reasonable prices" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 August 5, 2021 Pros My first contact with the company, I liked the style of the crm team and their tact in speaking and dealing with customers Package prices are reasonable with their features But the prices of the extensions are expensive compared to the packages Cons the prices of the extensions are expensive compared to the packages Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JE Jose Esteban C. Dueño y Director General Automotive ### "¡Servicio al cliente excelente! Eficiente y fácil de usar." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2020 Pros En primer lugar: el servicio al cliente es más que impecable. Todos son amables, conocedores, informativos y proactivos. El personal de Karbook escucha a sus clientes y dice que están mejorando constantemente su software para adaptarse a toda su base de clientes. Son el tipo de negocio que no solo lee lo que hay en el cuadro de sugerencias del cliente, sino que realmente implementa las sugerencias. El software: simple, en el sentido de que es muy fácil de usar. Los 3 niveles diferentes hacen que sea más fácil para los negocios más pequeños tener una plataforma confiable para comenzar. También proporciona a los centros de servicio de gran volumen las herramientas necesarias para trabajar de la manera más eficiente posible y aumentar la productividad. Muchos programas o softwares para talleres automotrices están llenos de pestañas, menús desplegables, páginas, gráficos tontos, etc., lo que resulta en una pantalla desordenada y confusa, especialmente para el aprendiz. En pocas palabras, mi sobrino de 13 años puede usar el software Karbook con facilidad sin errores. Cons No es realmente un contra: ocasionalmente me encuentro con algo, como por ejemplo no tener la opción de seleccionar AWD en la descripción del vehículo. Sin embargo siempre están abiertos a escuchar sugerencias, y encuentran una funcionalidad que agrega valor a todos los usuarios, en un corto período de tiempo implementan nuevas características. Como dije antes, Karbook lee las sugerencias e implementa lo que tiene sentido. Reasons for choosing Karbook Probé algunos períodos de prueba diferentes con otras compañías de software de México, Latino America y Europa basados en la nube, y luego intenté comprar Karbook. Me convencieron después del primer día y nunca miré hacia atrás. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.