# Karbook Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Karbook Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more.

Source: https://www.capterra.com/p/200767/Karbook

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# 

 Karbook Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Karbook

## What is Karbook?

Cloud-based management tool for auto repair shops that helps automate daily activities and customer relations.

## What is Karbook used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Body](https://www.capterra.com/auto-body-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Karbook?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://karbook.com&name=Karbook)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Karbook

4.5 (2)

VS.

[4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

$179

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.7 (660)

Value For Money

4.5 (2)

Value For Money

4.7 (622)

Customer Service

5.0 (2)

Customer Service

4.9 (590)

## Karbook alternatives

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[4.6 (97)](https://www.capterra.com/p/170876/Fullbay/reviews/)

Starting price

$188.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (3)](https://www.capterra.com/p/230031/AutoServ1/#reviews)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Billing & Invoicing

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

CRM

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Inventory Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Labor Rates

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track, manage, and standardize customer rates for services performed by technicians

Maintenance Scheduling

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

Karbook 36 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Import and export data to and from software applications

Assign working shifts or tasks to employees based on their availability

Estimate expected cost based on various factors before a project begins

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Report on the allocation and distribution of labor costs across projects

Track, manage, and standardize customer rates for services performed by technicians

Schedule predetermined or ad hoc maintenance services and labor requests

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Reporting on how each user, task or process has advanced since its initiation

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Timed notification for any upcoming task, deadline, appointment, or activity

Allows service businesses to track ongoing repairs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

Free Trial

Basic

$99.00

Flat Rate,Per Month

Value for money

4.5 (2)

4.5

Based on 2 reviews

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RH

ramzi h.

agent communication

Arts and Crafts

### "Excellent company and reasonable prices"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

August 5, 2021

Pros

My first contact with the company, I liked the style of the crm team and their tact in speaking and dealing with customers Package prices are reasonable with their features But the prices of the extensions are expensive compared to the packages

Cons

the prices of the extensions are expensive compared to the packages

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JE

Jose Esteban C.

Dueño y Director General

Automotive

### "¡Servicio al cliente excelente! Eficiente y fácil de usar."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 3, 2020

Pros

En primer lugar: el servicio al cliente es más que impecable. Todos son amables, conocedores, informativos y proactivos. El personal de Karbook escucha a sus clientes y dice que están mejorando constantemente su software para adaptarse a toda su base de clientes. Son el tipo de negocio que no solo lee lo que hay en el cuadro de sugerencias del cliente, sino que realmente implementa las sugerencias. El software: simple, en el sentido de que es muy fácil de usar. Los 3 niveles diferentes hacen que sea más fácil para los negocios más pequeños tener una plataforma confiable para comenzar. También proporciona a los centros de servicio de gran volumen las herramientas necesarias para trabajar de la manera más eficiente posible y aumentar la productividad. Muchos programas o softwares para talleres automotrices están llenos de pestañas, menús desplegables, páginas, gráficos tontos, etc., lo que resulta en una pantalla desordenada y confusa, especialmente para el aprendiz. En pocas palabras, mi sobrino de 13 años puede usar el software Karbook con facilidad sin errores.

Cons

No es realmente un contra: ocasionalmente me encuentro con algo, como por ejemplo no tener la opción de seleccionar AWD en la descripción del vehículo. Sin embargo siempre están abiertos a escuchar sugerencias, y encuentran una funcionalidad que agrega valor a todos los usuarios, en un corto período de tiempo implementan nuevas características. Como dije antes, Karbook lee las sugerencias e implementa lo que tiene sentido.

Reasons for choosing Karbook

Probé algunos períodos de prueba diferentes con otras compañías de software de México, Latino America y Europa basados en la nube, y luego intenté comprar Karbook. Me convencieron después del primer día y nunca miré hacia atrás.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)