# Rate Wise Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Rate Wise the right Revenue Management solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/200774/Rate-Wise/reviews

---

Rate Wise

4.8 (16)

[View alternatives](https://www.capterra.com/p/200774/Rate-Wise/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Rate Wise

Ease of use

4.8

Customer Service

4.9

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TV

Tom V.  
General Manager  
Hospitality  
Used the software for: 1-2 years

### "Tailored to our needs"

August 10, 2020

5.0

Pros

As you work with Rate Wise you can easily change your configuration to optimize the automated suggestions. It gives you a clear overview on the business and reduces the time you need to invest on making decisions based on your market.

Cons

It is a matter of time but I am not yet able to upload my rates directly into my PMS. Once this feature is ready it will reduce time and risk of errors by manually putting in the data.

Review Source

TK

Theuns K.  
Home owner  
Airlines/Aviation  
Used the software for: 6-12 months

### "Thank you Rateswise"

August 6, 2024

5.0

When i contacted them, i was quickly helped, and my problem was adressed, im very satisfied with how i was helped

Pros

Professional and helpfull, understanding

Cons

I cannot think of something i didnt like

Review Source

EN

Eimear N.  
Assistant Revenue Manager  
Hospitality  
Used the software for: 6-12 months

### "Rate Wise Review - Tulfarris"

August 4, 2020

4.0

Rate Tiering and analysis, comparing market segments. Using the data to see where there are discrepencies

Pros

What I really liked about this software was its ability to condense information and have it all in one place. Previously the analysis it provides would have been generated on different PMS reports, but it is all there now at the click of a button. It is also useful for analysing rate changes as it again it is all on one screen instead of flipping between screens.

Cons

Integrations was simple enough with a bit of preparation, generally it is easy to use if you know how so I have not come across any cons.

Review Source

MW

Matthew W.  
Cluster Manager  
Hospitality  
Used the software for: 1-2 years

### "Rate Wise Review"

August 7, 2020

5.0

Overall it has been fantastic. If you need support then they are quick to respond. It makes a true difference in managing your rate strategy effectively the amount of information that you get from the system and reports is really detailed and really does assist in making revenue management business decisions.

Pros

The system is great, its an easy effective rate management system that really does manage your room inventory on a daily basis allowing you to make the correct revenue management decisions. Ensuring that you are maximizing on high demand days and hi-lighting key dates in future months.

Cons

Not really a negative it was just a matter of getting used to the system and reports but once you start to use them daily you realise how much information is gathered in them.

Review Source

BH

Betty H.  
Director of sales & marketing & revenue management  
Hospitality  
Used the software for: 1-2 years

### "How Rate Wise made my life easier"

August 7, 2020

5.0

We eliminate a lot of manual and time consuming work. Now that hotels are short staffed due to Corona, we get these automated reports and see clearly which action to take even 365 days out. This gives me as a team leader the confidence that we are not missing any signals of recovery or further decline and we can action accordingly.

Pros

Most important is that this software connects to our PMS system so we have daily automated reporting on pick up, rates, segmentation and this 365 days out. This gives clear guidance to action on revenue management or sales. This allows us to save a lot of time on reporting so we have more time for action.

Cons

Initially not all the functionality was available but since a few months now, we have full use of the system.

Review Source

EB

Ellen B.  
Head of Corporate Sales  
Hospitality  
Used the software for: 1-2 years

### "Revenue tool - very userfriendly "

August 7, 2020

4.0

Userfriendly - analysis is easy to be done - you can see in a minute where opportunities are to increase your rate setting or implementing restrictions. Support is really good and very quick (not a lot of providers offer this quick support).

Pros

Dashboard snapshots very easy to read - quick implementation - segmentation breakdown - rate suggestions - compatibility PMS system

Cons

Export of reporting (files contain a lot of data, which takes a bit of time to open the report), however, this is still under development.

Review Source

PB

Paul B.  
GM  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "This product helps me win back your time!"

August 6, 2020

5.0

Pros

This product completely integrates with our PMS so in real time i can make effective business decisions. Its simple and customizable to our datasets and extremely user friendly.

Cons

The rate shopping tool could be improved.

Review Source

EC

Emer C.  
General Manager  
Hospitality  
Used the software for: 6-12 months

### "This is the best Revenue software you will find !"

August 4, 2020

5.0

The benefits have been significant in growing our occupancies and average room rates. We are very pleased we chose Ratewise as our revenue management system.

Pros

The highlights are the amount of detail in the software, you can drill down to find so much information on your revenues. Support is also excellent from the staff and they are very efficient in dealing with any issues that may arise.

Cons

It can look a bit daunting at first but once you get used to it, its brilliant. And the support from the staff has been excellent.

Review Source

LJ

Lesell J.  
General Manager  
Hospitality  
Used the software for: 6-12 months

### "Quick and Easy App"

August 6, 2020

5.0

Just makes reporting so much easier. Less prininting as all of the information is just a click away!

Pros

I use on a daily basis. Takes away a lot of manual work as everything is just a click away

Cons

There is nothing that I really dislike. I suppose the worst thing is my leisure and corporate business segments are all together when listed rather than corporate at the top lesiure below, to help when counting the two sectors....but that is being really picky...as i have found everything else to be good.

Review Source

SD

Stacey D.  
Reservations Agent  
Hospitality  
Used the software for: 2+ years

### "Rate Wise Review"

August 6, 2020

5.0

Very good experience a very use tool

Pros

The amount of information I get from it

Cons

Can take some getting use to but definitely worth

Review Source

SB

Sharon B.  
Reservations  
Hospitality  
Used the software for: 1-2 years

### "Ratewise as a user"

August 7, 2020

4.0

Pros

The Yield is very easy to use, very easy to amend rates and the rate suggestions are good. Business Analytics section is easy to manoeuvre and read

Cons

An option to see when rates changed and by how much would be useful

Review Source

FC

Flori C.  
Cluster General Manager  
Hospitality  
Used the software for: 1-2 years

### "Great software"

August 6, 2020

5.0

Pros

Easy to use, easy integration with existing software, made a big impact on revenue generation.

Cons

Nothing, it is a great product, easy to operate.

Review Source

FP

Fernanda P.  
Revenue Manager  
Hospitality  
Used the software for: 6-12 months

### "Easy to use with great insights"

August 11, 2020

5.0

Pros

Very easy to use. Presentation is simple but complete, with graphics as well and easy to understand.

Cons

It doesn't have older price details, example: check what was the price of a product at a specific past date. But it does have other revenue data very useful.

Review Source

MA

Maya A.  
Hotel Manager  
Hospitality  
Used the software for: 6-12 months

### "Great easy to use tool! "

August 7, 2020

5.0

Pros

The software gives you a very good overview of your revenue, booking pace and daily pick up. In a few seconds you know all this information

Cons

As i have not been using it for a long time at this stage i have no cons.

Review Source

AMC

Ann Marie C.  
Front office Manager  
Hospitality  
Used the software for: 6-12 months

### "Rate Wise"

August 11, 2020

5.0

Pros

Very easy to use, clear vision of information

Cons

Sometimes it takes time to publish rates but this would be down to volume of rates loaded.

Review Source

CC

Courtney C.  
Guest Relations Manager  
Hospitality  
Used the software for: 1-2 years

### "Ease of Use since Update"

August 7, 2020

5.0

Pros

It is very easy and straight forward to use since the upgrades were made to it. Takes no time at all to publish and update the rates.

Cons

Happy with the software at present. Under Events if the suggestions could be removed once actioned instead of scrolling through them, that would be good

Review Source

Similar Products

Featured