# Folderly Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Folderly the right Email Marketing solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/200803/Folderly/reviews

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Folderly

4.8 (44)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Folderly

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

Nick M

Co-Founder and CEOMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years.

“Easy to setup and navigate as well as helps a lot for our whole team since we send millions of emails every year and thanks to Folderly the tech side of things is well covered!“

February 18, 2026

Loran S

Managing DirectorMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months.

“The interface can be a little confusing sometimes.“

November 11, 2022

KN

Kateryna N

CTOHospitality, 2 - 10 employeesUsed the software for: 1-2 years.

“However, when we implemented Folderly, the results skyrocketed, and the delivery rate improved significantly and rapidly.“

July 1, 2024

RG

Roni G

Co-founder | GrowthInternet, 2 - 10 employeesUsed the software for: Less than 6 months.

“The initial setup may be a bit complex for a first-time not technical user.“

April 2, 2021

Mariia I

Marketing ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months.

“It's not enough that the user interface looks good; the product really does what it says it will do.“

October 20, 2023

VL

Victor L

Management consultantManagement Consulting, 2 - 10 employeesUsed the software for: Less than 6 months.

“UI is user frienldy and it is easy to understand, navigate and start using this tool.“

January 5, 2023

## Showing most helpful reviews

Showing 1-25 of 44 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nick M.  
Co-Founder and CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Co-Founder/CEO"

February 18, 2026

5.0

Easy to setup and navigate as well as helps a lot for our whole team since we send millions of emails every year and thanks to Folderly the tech side of things is well covered!

Pros

UX/UI is next level and overall great experience and super effective tool. We use it in our day-to-day ops and the team is extremely satisfied!

Cons

It's not one of the downside per se but of course price is higher but it's worth paying the price and there are no better options on the market

Review Source

Maisarah S.  
Marketing Executive  
Telecommunications  
Used the software for: 2+ years

### "Solved my spam filter problem"

May 8, 2021

4.0

I have a very delightful experience with this software as it help me increase the emails open rate of the marketing emails that i am sending and avoiding that emails from flagged as a spam email. I do not fret anymore if the emails is not receive by our customers anymore.

Pros

I am really happy with the spam filters that provided by this software. It really helping me manage the spam emails that landing in my email inbox and the legit emails always landed in my primary inbox. Some of the legit emails are filtered into the spam folder when i am using Gmail application because it behavior is similar like a spam, but Folderly help me to fixing this problem.

Cons

It is quite confusing to setting up all the feature and function at the first for this software and lacks of written manual provided with it. A video manual would be much appreciated for us user to fully understand each feature details.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Gmail spam filter is not the best.

Review Source

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Folderly damaged our email reputation by sending 42000 undelivered emails within two days"

July 27, 2023

1.0

Pros

We were using it to check and improve our email deliverability.

Cons

Over a weekend, due to a bug, Folderly sent 42,000 undelivered emails using our domain. Our team realized the issue only on Monday. It completely destroyed or email reputation. We called and emailed Folderly support. All we heard was "oh, that is awful" and we were told someone would get in touch with us. To this day, not a single person from Folderly support helped us.

Review Source

Dmytro R.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Great tool for better email deliverability."

August 22, 2024

5.0

Folderly really helped us get our emails into inboxes instead of spam folders. The platform is straightforward, and the spam trigger detection is a great feature that’s saved us a lot of trouble. Overall, it’s made our email campaigns much more effective and reliable.

Pros

I really like how Folderly boosts our email deliverability, especially with its spam trigger detection. It’s super helpful in identifying exactly what might get our emails flagged as spam, so we can fix those issues right away. The spam trigger feature is a lifesaver, helping us make sure our emails actually make it to the inbox. Plus, the dashboard is easy to use and keeps us informed about how our emails are performing, which is great for staying on top of things.

Cons

We are completely satisfied with the platform and the support team for now.

Review Source

Julia K.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "The silent hero behind our email success"

December 27, 2023

5.0

Our main problem, which was emails not getting to their targets, has been fixed by Folderly. We had a lot of trouble with emails going to spam folders or not getting delivered before we started using it. Now that we use Folderly, our deliverability rates have gone up a lot, which means that we can connect with our audience better and talk to them more reliably. It's a simple, useful answer that has made a big difference in our email campaigns.

Pros

Folderly is easy to use and works well to make email more deliverable. It's easy to track and improve our email efforts thanks to its simple interface. The real value is in its ability to find and fix deliverability problems, which makes sure that our emails always get to the right people.

Cons

There is really nothing bad to say about Folderly. It's a focused tool that gets the job done without adding extra work.

Review Source

Mariia I.  
Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Now that Folderly is protecting our email, we can finally sleep well."

October 20, 2023

5.0

Folderly is now an everyday part of our work because we've been using it for a while. We are in charge of a lot of email lists, and it is very important that our emails get to the right people without any problems. A lot of the time, emails would go to spam or not get served at all before Folderly. With Folderly's help, we can now easily keep an eye on and fix any deliverability problems. It is easy to use and does exactly what we need it to do.

Pros

Email deliverability problems have happened to us before, which is always a pain when we're trying to get in touch with clients. Thanks to Folderly, we were able to find the problems and fix them. It's not enough that the user interface looks good; the product really does what it says it will do. The number of emails that were delivered went up by a lot. We don't have to worry about our emails ending up in someone's spam folder anymore.

Cons

We have no problems working with Folderly or using their services. They are very good at what they're doing.

Review Source

Julia A.  
Lead Marketing Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Can recommend it as a highly effective email deliverability improvement tool"

October 8, 2021

5.0

We had significant problems with a low email sender reputation when we turned to Folderly, and the Folderly team helped us to restore it. Folderly significantly improved our email deliverability rates and currently maintains it on a high level. It prevents possible spam issues for our email campaigns, constantly “warming up” our mailboxes, and the Folderly team is always there to help.

Pros

The tool is easy to use, has clear dashboards, and allows users to switch between different domains with no effort (we use Folderly for multiple mailboxes with different domains). It’s automated, so it doesn’t consume much time while allowing you to be informed what happens with your emails’ deliverability.

Cons

Everything is ok, nothing to complain about so far.

Review Source

Dmytro S.  
Co-Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "Good email deliverability solution. "

September 28, 2021

5.0

Pros

The platform gathers together everything about fixing spam. We have started by adding our mailboxes, checking email placement, and fixing some tech issues. The warm-up maintenance helps to have continuously high deliverability rates. The system of alarms helps to predict and fix in advance all the problems that can occur. Warmup is automated, so we don’t see any emails in the mailbox; we track the growth in open and engagement rates.

Cons

At first, we were hesitating about the price, higher than the average on the market. However, the results in campaigns’ performance cover the cost.

Review Source

Katya R.  
Chief Commercial Officer  
Internet  
Used the software for: Less than 6 months

### "5/5 software that fixes deliverability for multiple mailboxes "

June 28, 2021

5.0

Pros

I am really satisfied with our deliverability results. First of all, we could use Folderly for multiple mailboxes. That facilitates the process, since you can track your results for all the mailboxes on the same dashboard. There was a deep dive into tech details, such as ESP’s and domain setting, DMARC records, sender reputation etc. Some of these are set once and then there’s no need to modify them. After that, there is a routine, such as warming up the mailboxes and spam checking. So I can recommend Folderly as an additional, but necessary tool to have your emails sent to the Inbox.

Cons

I would prefer a video explanation for the setup process, there are some specific steps that took us time.

Review Source

Vira S.  
Marketing specialist  
Computer Software  
Used the software for: 6-12 months

### "Best tool for cold outreach! Good value for money."

June 15, 2021

5.0

At some point, we faced the problem of poor stats in our email outreach campaigns. Despite the internal efforts, our emails were getting into the spam or promotion folders. We have found Folderly and never regret it. Despite a price higher than the average on the market, their software is worth the money. The support team plays a significant role here. They have helped to set up all the DNS records at the beginning. After that we just had an overview in the dashboard on a weekly basis. The tool works for you and doesn't need big-time involvement, we were just tracking improvements in our deliverability rates.

Pros

Shortly after signing up, we started seeing the results in email deliverability.

Cons

Nothing to complain about. Everything is good.

Review Source

CC

Chad C.  
Publicist  
Public Relations and Communications  
Used the software for: 6-12 months

### "Folderly got me out of promotions and into the inbox!"

September 29, 2023

5.0

Very good.

Pros

Folderly was able to help me organize my DMARC so that things ran more smoothly. They helped me to set up extra mailboxes and walked me through the process of all the tech details that I found very difficult to understand. Extremely knowledgable and easy to communicate with quickly.

Cons

One mailbox was sorted within a couple weeks, but the other took almost 6 months to see results. This was a result of my own practices and Folderly's support was very helpful and patient.

Review Source

NC

Natalie C.  
Email Content & Operations Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great product!"

December 9, 2020

5.0

Pros

Great customer service! The team is always available and very capable at helping us achieve our goals.

Cons

Nothing! Folderly has met and exceeded all of our expectations.

Review Source

Response from Folderly

December 15, 2020

Appreciate your feedback. It's our pleasure. :)

ON

Oleksandr N.  
CEO  
Pharmaceuticals  
Used the software for: 6-12 months

### "Great tool for cold outreach campaigns. "

July 13, 2021

5.0

Pros

In our business we send many emails from different mailboxes, so we needed a complex tool to have all the emails sent in the Inbox. With Folderly you can see the results of all the mailboxes on the same dashboard, which is very convenient. We had our domain and DNS settings fixed, and the sender reputation improved.

Cons

It covered everything promised. No problems.

Review Source

NH

Nathan H.  
New Sales  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Folderly improved our email deliverability!"

March 3, 2021

5.0

It's just great. Thanks for the great impact on our deliverability!

Pros

Simple in use, the support team is great. The most important is a great result of using the Folderly anti-spam tool!

Cons

I cannot share anything for now. Everything works well.

Review Source

LW

Lisa W.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Drives results"

November 16, 2022

5.0

Pros

There are still features that Folderly is working on. For example, including images as part of their spam fix product. I would like to see more and smarter features under their spam fix product.

Cons

Folderly really helped improve our email deliverability. If you are looking to avoid sending emails to other people's spam folders and improve your email reputation, this is the platform for you. Their account management team is also very accountable.

Review Source

AK

Anna K.  
Producy Manager  
Financial Services  
Used the software for: 6-12 months

### "Irreplaceable tool for email deliverability"

August 22, 2024

5.0

Overall, our experience with Folderly has been great. It has really improved our email deliverability, leading to better engagement and results. We are really happy with the difference it’s made for us.

Pros

What I love most about Folderly is how it really helps boost our email deliverability. It gives us clear, actionable insights, so it’s easy to spot & fix any issues that might keep our emails from landing in the inbox. Plus, the dashboard is super intuitive and gives us a great overview of how our emails are performing.

Cons

The setup process was a bit of a challenge at first, especially since we weren’t too familiar with the technical side of email deliverability. However, with the help of their fantastic support team, we were able to get everything up and running smoothly.

Review Source

KN

Kateryna N.  
CTO  
Hospitality  
Used the software for: 1-2 years

### "Excellent Tool for Boosting Email Deliverability"

July 1, 2024

5.0

Pros

Before using Folderly, I was having a lot of trouble hitting the inbox of my prospects, with only about a 20% delivery rate. However, when we implemented Folderly, the results skyrocketed, and the delivery rate improved significantly and rapidly. The AI-driven technology ensures our emails consistently land in inboxes, reducing spam issues. The dashboard makes it easy to see where improvements are needed and provides the best practices to follow for better email deliverability. The Folderly team is amazing, always ready to assist with any queries, providing excellent support and lots of tips to improve our email delivery rates.

Cons

Honestly, there's nothing to complain about. Folderly has consistently met and exceeded our expectations, providing excellent email deliverability and support.

Review Source

VR

Verified Reviewer  
Lead Generation manager  
Computer & Network Security  
Used the software for: 1-2 years

### "Folderly prevents our messages from being marked as spam"

September 18, 2023

5.0

Folderly helps us achieve both our goal of improving the rate at which emails are successfully delivered as well as our goal of raising awareness of our brand.

Pros

Folderly is an effective tool. The deliverability fix procedure and its outcomes have been excellent for us so far (every day, we check our Folderly Score and dashboard). The process of sending emails to our prospects has become much more streamlined as our deliverability rate approached 100%.

Cons

We could not identify any negative aspects. The team has said that they are working on adding additional features, and as a result, we cannot wait to find out what they have in store for us.

Review Source

KA

Kristina A.  
Marketing manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Outstanding service!"

September 12, 2023

5.0

We looked for a way to determine whether there were significant issues with email deliverability, fix those issues, and then utilize that information to better target prospective customers and grow our business via cold email outreach.Now that we've found Folderly, we couldn't be happier with our decision. Throughout our cold email campaigns, Folderly continually performs spam fixes to ensure the highest possible email delivery rates. We've also seen an uptick in the number of prospects attracted through email marketing.

Pros

Email placement analytics, spam folder percentage statistics, spam triggers and advice on how to eliminate them, the "Members" tab which allows the addition of additional account users, an email template validator, and more are the features that are included in Folderly, making it a powerful deliverability tool. We use all of them, as they together add up to the whole process of deliverability boost.

Cons

There is nothing that we have experienced that we do like.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "From 45% to 97% deliverability rate with Folderly"

December 28, 2023

5.0

This huge increase in deliverability rate has had a direct positive impact on the overall success of our email campaign. We're reaching more people than ever before, which leads to more engagement and more effective communication.

Pros

The most impactful change since using Folderly has been our email deliverability rate. It has increased from 45% to an amazing 97%, and it is still improving. This significant growth has changed the game for our email efforts.

Cons

So far, I have nothing to complain about.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Folderly is totally worth the money we pay for it."

October 5, 2023

5.0

Since we intended to acquire more clients through cold email campaigns, we realized we needed a solution that would keep our domain healthy and shield our mailboxes from spam filters. We did much research and settled on Folderly; it was a great choice. Folderly protects our sender reputation, and we see the progress and the spike in new deals.

Pros

The Folderly team is quick to respond to our requests and eager to help in any way they can. The solution does what we need it to do, and we especially value the "Spam triggers" function, which alerts us to problems with our email campaigns so we can fix them immediately.

Cons

Although the price made us hesitant at first, we can now say that it was money well spent. Spending extra on a tried-and-true solution is better than saving money in the short term but not getting the desired result.

Review Source

VL

Victor L.  
Management consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Good email deliverability"

January 5, 2023

5.0

Folderly is a good tool for people who want to improve their email deliverability. Email deliverability is important to have a higher open rate to succeed with cold emailing and sales targets. Folderly is easy to use, easy to set up and helps to remove all the errors that might be causing email deliverability issues. Folderly keeps your email and domain score higher and emails land right in the inbox of your prospects and contacts. Folderly keeps your email sender warmer and in good shape. Folderly is an ideal product for digital sale people and other business owners and professionals who want to have a higher email deliverability in their email communication.

Pros

UI is user frienldy and it is easy to understand, navigate and start using this tool. Product looks and feel simple to use. Dashboard gives me good reporting with data analytics to see the status of my email deliverability and the number of emails going out at each day. At seeing analytics and reporting help me to see the status of my email deliverability. Warm up tool is good, and it keeps my email deliverability higher and emails land right in the inbox.I can add my domain email accounts, and it is very convenient to see my domain emails deliverability at one place.

Cons

I did not find anything such as per my use case.

Review Source

VR

Verified Reviewer  
Director, Marketing Operations  
Computer Software  
Used the software for: 6-12 months

### "Proven to be effective"

July 19, 2022

4.0

Overall, Folderly performed as they said they would and truly increased inbox landing rates. Not much more you can ask for here - they gave us what we needed and improved our outreach performance.

Pros

Our email inbox landing metrics and analytics were good and easy to digest.

Cons

Sending emails from our actual accounts and not being able to set the timing of the automation.

Review Source

Nelia M.  
Head of Sales Operations  
Information Technology and Services  
Used the software for: Less than 6 months

### "Fixed our spam problem"

October 3, 2022

5.0

I came up with the problem of our emails lending into spam which stopped all our ongoing marketing and sales campaigns. In the very first week we made a few calls with the Folderly team; they provided a professional consultancy where we analysed our case, defined the reason for the issues and got plenty of recommendations on how to avoid spam in the future. After that, Folderly spam fix solution helped us to cure our domain in the next 2 weeks.

Pros

Operativity of the process, our issue was fixed really fast and productive. Along with that, we got a professional consultancy regarding the reasons of spam and recommendations on how to avoid it in the future.

Cons

The price for Spam Fix Solution is not the smaller on the market, especially when you have a number of email inboxes.

Review Source

Dmitriy S.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Favorite spam fix tool!"

June 28, 2021

5.0

I can really recommend Folderly, as I could see dramatic improvements in open and engagement rates, which brings overall better results for our company.

Pros

Of course, the results we could get using this tool. The platform is very automated, so my mailboxes are permanently warmed up and my clients and prospects are receiving my letters in the Inbox. Also should mention the team - they are super organized and result driven.

Cons

The hardest thing is to set up everything at the beginning, then it’s easy to use and track the results.

Review Source

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