# viaPeople Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about viaPeople Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/20083/viaPeople-Performance-Evaluation --- # viaPeople Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) viaPeople ## What is viaPeople? Automate your employee performance management process from start to finish. The combination of an easy-to-understand performance appraisal process with simplified implementation delivers online employee performance management that works with your pace, your forms, and your goals. Give your organization the strategic information it needs to stay competitive. All without making employees and managers feel overwhelmed or overburdened by the process. Take a Free Online Tour today! ## What is viaPeople used for? [Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Succession Planning](https://www.capterra.com/succession-planning-software/)[Talent Management](https://www.capterra.com/talent-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for viaPeople?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.viapeople.com&name=viaPeople) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### viaPeople 3.8 (5) VS. [4.8 (1,181)](https://www.capterra.com/p/147912/Motivosity/reviews/) Starting Price $5000 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (5) Ease Of Use 4.8 (1,178) Value For Money 0.0 (0) Value For Money 4.7 (812) Customer Service 4.6 (5) Customer Service 4.6 (813) ## viaPeople alternatives [4.4 (287)](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (177)](https://www.capterra.com/p/155747/PerformYard-Talent/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) [4.4 (313)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168685/Factorial-HR-Software/) [Lattice](https://www.capterra.com/p/151676/Lattice/) [4.5 (205)](https://www.capterra.com/p/151676/Lattice/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151676/Lattice/) [View all alternatives](https://www.capterra.com/p/20083/viaPeople-Performance-Evaluation/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Goal Setting/Tracking Establish measurable goals and objectives and track their progress over a specific period of time HR Management Automates core HR functions such as talent management, employee evaluation and learning management Ongoing Performance Tracking Provides real-time feedback and assessments on employee performance, skills, and accomplishments Organizational Charting Diagram that shows the structure of an organization and the relationships between parts viaPeople 14 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Pre-designed layouts that can be customized to match preferences and requirements Establish measurable goals and objectives and track their progress over a specific period of time Automates core HR functions such as talent management, employee evaluation and learning management Provides real-time feedback and assessments on employee performance, skills, and accomplishments Diagram that shows the structure of an organization and the relationships between parts Peer/teammate feedback and review on individual's performance Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems Create, fill out, and send performance reviews to individual employees An individual's evaluation of his or her own strengths, weaknesses, and skills Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Planning, tracking and developing internal talent for future key position filling Assess skills, outcomes and results using preset metrics and averages Get Advice We can help you find the software with the features you need. ## Pricing Basic $5,000 Per User,Per Year Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (5) 4.6 Based on 5 reviews ## User reviews Overall rating 3.8 Based on 5 reviews Filter by rating 5(0) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BV Brian V. Director- Global Human Resources ### "ViaPeople " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 August 13, 2012 The viaPeople system has served our internal requirements well for many years. Pros Meets needs of our performance management process. The program is easliy accessible and users find the tool simple to use. Customer support is responsive to client needs and total satisfaction. I was not involved in the implementaion of the system. Cons Somwhat dated in the user experience; other systems may have deeper analytical features. No integration with our HRIS. The system is pricey. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LK Laura K. Manager, Assessment and Selection ### "360 Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 30, 2012 Establish template for organizations to use and customize to meet changing needs without having to set up a brand new survey each time; Reduce costs for per person administration; Sustain customer service model as it is always extremely helpful to be able to pick up the phone for any needed support! Pros Easy to administer feedback survey; Ability to customize for specific client needs; Wonderful support from survey admins; Feedback presented in an easy to use fashion; Links to corporate directory to easily identify eaters Cons More expensive than other companies to create new survey and customize for each area of the company as needed; Inability to limit the number of times someone is asked to serve as a rater (provide the feedback) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CF Christine F. Associate Director, Talent Management ### "360 tool with great features and flexibility" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 26, 2012 Overall, we re very pleased with both the 360 offerings of the tool as well as the high level of support that we receive from the project team. Pros The viaPeople 360 tool is ideal for implementing 360 to our large population of managers. The tool offers a great deal of flexibility and our project management team has helped to devise creative solutions to some of our unique challenges. The user experience with the process has also been very positive. Raters love the accuracy enhancer feature as well as the ability to compare ratings side-by-side. Cons Sometimes our large cycles (2000+) and numerous customizations can have some unforeseen challenges. Generally the viaPeople project team is quick at coming up with solutions to address these unexpected issues. Although the user interface is generally easy to use, there is the opportunity to update the interface to have a more modern look and feel. Similarly, the reports have a number of display options that are clear, but the design could be improved to display results in a more aesthetic and modern way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FR frank r. head of HR ### "viapeoplecapterrajune2012" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 June 13, 2012 We've run 4 annual cycles and one special cycle on viaPeople. It's worked very well, both the technology and the viaPeople team we work with. Expect to make more use of it going forward for our performance program. Pros Good up front planning. Very good to work with in designing the review process itself that would be carried on the technology platform. System has been quite reliable. Good features for administering the program online. Have been able to add functions over time, such as Additional Reviewers besides the employee and supervisor; have added staff in international offices. Account rep is very knowledgeable; conducts staff training and very good at problem solving or addressing issues; responsive and service oriented. Some very useful pre-programmed reports for status updates, making changes, and analytics. Tech support is efficient and responsive. Good at researching issues and service oriented. Good flexibility in moving through the phases of the review cycle and adjusting timelines. We can grow the review program itself on their technology, given its features and functionalities. Cons A report writer feature might be useful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FL Frank L. Sr. Mgr ### "Great provider!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 7, 2012 I enthusiastically recommend this product for clients who want an easy to implement succession solution. Pros Product is easy to use for both administrators and end users Product is highly configurable Implementation support was very helpful on technical, process and content issues - we got great "best practices" advice from ViaPeople Customer support (both during setup and implementation) is highly responsive and reasonably priced Cons GUI could be more slick - not important as an administrator, but end users might appreciate a cleaner, more intuitive interface Standard Reports are good, and could be more detailed - we had to create a number of custom reports to answer key questions Org chart / graphic format for succession results would be helpful Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)