# Uphold Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Uphold Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/200880/Uphold

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# 

 Uphold Software Review 2026: Features, Integrations, Pros & Cons

Last updated on January 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Uphold

## What is Uphold?

Instant and secure international payments.

## What is Uphold used for?

[Cryptocurrency Exchange](https://www.capterra.com/cryptocurrency-exchange-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Cryptocurrency Wallets](https://www.capterra.com/cryptocurrency-wallets-software/)

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

80%

Neutral

12%

Negative

8%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Uphold?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://uphold.com/en/&name=Uphold)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Uphold

4.0 (25)

VS.

[### Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

[4.0 (142)](https://www.capterra.com/p/233816/Coinbase-Wallet/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (25)

Ease Of Use

4.3 (142)

Value For Money

3.9 (20)

Value For Money

4.0 (125)

Customer Service

3.9 (17)

Customer Service

3.6 (120)

## Uphold alternatives

[Binance](https://www.capterra.com/p/252490/Binance/)

[4.4 (220)](https://www.capterra.com/p/252490/Binance/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/252490/Binance/)

[Crypto.com](https://www.capterra.com/p/255186/Cryptocom/)

[3.1 (54)](https://www.capterra.com/p/255186/Cryptocom/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/255186/Cryptocom/)

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

[4.2 (680)](https://www.capterra.com/p/246167/Cash-App/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/246167/Cash-App/)

Highest Rated

[OKX](https://www.capterra.com/p/275379/OKX/)

[4.6 (52)](https://www.capterra.com/p/275379/OKX/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/275379/OKX/)

[View all alternatives](https://www.capterra.com/p/200880/Uphold/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Cryptocurrency Sending & Receiving

4.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Send and receive coins and cryptocurrency

Data Security

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Digital Asset Management

2.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage digital assets

Alerts/Notifications

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Multi-Coin Support

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Buy, sell, and transfer multiple types of Cryptocurrency

Portfolio Management

2.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Uphold 29 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Accept and process cryptocurrency transactions such as Bitcoin

Send and receive coins and cryptocurrency

Committing cryptocurrency assets to support a blockchain network and confirm transactions

Store cryptocurrency in an accesible database

Monitor and track cryptocurrencies.

Safeguard confidential data and meet compliance regulations

Protect sensitive data for digital privacy

Manage digital assets

Transactions that typically involve face-to-face interactions between the payer and the payee

Manage and handle financial assets as well as other investments.

Cryptocurrency Wallets that are hosted on mobile devices

Buy, sell, and transfer multiple types of Cryptocurrency

Manage and handle various international currencies

Process payments via multiple modes directly through the application

Purchase and sell non-fungible token (NFT) assets via blockchain platforms

Accept and process online payment transactions

Cryptocurrency Wallets that are hosted online

Integration with payment gateways to facilitate online transactions

Accept, record, and reconcile financial transactions

Measure and assess the performance of investments

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Receive data and information in real time

Strategize and implement rewards for returning customers, employees and other members

Online portal through which end users can access the system, manage tasks, or obtain information

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.2 (25)

4.2

Based on 25 reviews

## Pricing

Value for money

3.9 (20)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.9 (20)

3.9

Based on 20 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (17)

3.9

Based on 17 reviews

## User reviews

Overall rating

4.0

Based on 25 reviews

Filter by rating

5(8)

4(12)

3(3)

2(0)

1(2)

Mentioned topic

Sorted by most recent

Ashley B.

Owner

Consumer Services

### "On your own with Uphold..."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

9/10

January 4, 2026

My overall experience with Uphold has been good. I just hope I never need customer support for anything important.

Pros

What I like most about Uphold is that it's easy to use and a fast way to move money around from one account to another.

Cons

Uphold has a terrible customer support system. They only accept messages and it takes days to get a reply.

Switched from

[eToro](https://www.capterra.com/p/255451/eToro/)

I couldn't use the wallet or send crypto on eToro.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FP

Fred P.

Excecutive assistant

Non-Profit Organization Management

### "Uphold Wallet, easy to use and work it, I highly recommend."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 3, 2025

Good, very good and super safe, it goes far beyond when it comes to a simple username and password, but have to be well organized to keep a backup of your credentials and recovery codes to gain access in the future.

Pros

it's interface is minimalistic, easy to use, I found out about it while using Brave browser, they seem to be connected.

Cons

I feel a bit limited in terms of how to setup the account and that it asks for actual cash to "jump Start" it, maybe at the moment I had no extra cash to put or "invest" in it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LG

Lisa G.

Coach and consultant

E-Learning

### "Uphold for XRP is the "go to""

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 17, 2025

I don't know as much about trading crypto as I do stocks, so the learning curve is different having to convert crypto to fiat then to my bank account or other place when I sell. The funding is also not as easy but again, this has changed over the last several years. So I'm going to say it's ok now.

Pros

This platform is one of the few that allows me to trade XRP and a few other coins that can't trade on other apps.

Cons

The onboarding process was brutal. I also had trouble funding my first trade. I felt like I jumped through hoops for weeks before I could buy my crypto. However that was years ago so I think they've changed since then.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Vincenzo Bernardino R.

Freelance

Marketing and Advertising

### "Good Ideas with poor implementation "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

April 6, 2025

It's an average crypto exchange, it's cool cause it integrates seamlessly with Brave but besides that nothing special

Pros

Nothing specific I used it for Brave browser BAT rewards

Cons

The platform is definitely buggy every time I login it log me out even if I ask to stay logged in and when I login back passwords never work so I have to endlessly reset password. I read online lot of users experience this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Steven R.

Project Responsible

Automotive

### "Review - Uphold"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

January 24, 2025

Pros

Claerly with Uphold you directly understand where you money is and how many you gain on this money. The clarity of the software is really cool

Cons

The quantity of crypto and the unpossibility to buy actions

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NB

NAKITA B.

Former Circuit Judge

Judiciary

### "Former Circuit Judge Warns to Not Use Upload"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 22, 2025

They emailed me a notification on 1/21/25 falsely claiming my bank account was insufficient and that my bank (PNC) had declined the transaction. They also charged me fees for the alleged insufficiency. I called my bank and they said ALL my accounts were more than sufficient and nothing had ever been submitted. We tried getting Uphold on the line and no one answered. Their voicemail was very unprofessional as if it is for personal use. I left a message and never received a returned call. I then emailed them my complaint, #5304430 & #5304399. For some reason I received 2 emails so I responded to both. They responded back to #5304430 with the same lie despite my account never being insufficient and my willingness to submit proof or get my bank on the line. All my bank accounts have more than enough to cover the transaction and my bank said nothing was ever submitted. My bank also noted that I would have received something from them personally if such had occurred. They never responded as of the time of this review to Complaint #5304399. I responded back to their email reiterating my position, notifying them that they’d response was inaccurate and insufficient. I further requested a phone call from a person. I then immediately notified a friend I encouraged to try Upload with me at the same time. Now, they are having problems withdrawing their money!!! As a former Circuit Court Judge, I caution all to stay far away; and those affected like me to report this company and file a police report!!!

Pros

The easy of using the app and that’s all.

Cons

They lied, don’t call or answer their phone, and appears to be a scam!!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

David S.

CEO

Computer & Network Security

### "All the sudden you are not you anymore."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 29, 2024

It started somewhat good until the one day I wanted to withdraw some funds, after a few hours i figured out what to do to send my funds to an other better exchange. In order to do this I had to verify my identity all good. But now they are asking me if I have changed my identity in the last few months and cannot serve me anymore. While I am still the same person I have always been.

Pros

I was forced to use them due to Brave browser rewards. I would have chosen any other business if I was given the choice.

Cons

Bad interface, confusing navigation, expensive fees and horrible customer support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Aywad A.

Track and Trace Specialist

Logistics and Supply Chain

### "Uphold on small crypto investing"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

September 27, 2023

Overall it's a user friendly software that allows everyone to step into the world of cryptocurrency exchange. Its integration with Brave ads makes it also extremely convenient to invest at the lowest cost

Pros

Uphold offers a quick KYC verification system and a quick methods of transfer that allows me to make quick transactions between fiat money and crypto. It has a large range of choices on crypto and is constantly adding new crypto projects to the market. Friendly UI. Its integration with Brave makes it possible to get easy crypto into my account by watching Brave ads.

Cons

The app sometimes can be laggy. The fees to exchange crypto to crypto can be really high depending on the kind of crypto to exchange.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Britt M.

Translator

Translation and Localization

### "perfect for starters, easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 12, 2022

Uphold made me trade on my own tempo and find my way easily in the cryptomarket without being scared of not being able to collect my money at any time.

Pros

you can easily track crypto coins, add them to your favorites, and what is particularly useful to me is that you can quickly and easily transfer to and from your own account or bank

Cons

There is nothing that really annoys me, if there is anything I should mention, the transaction costs.

Switched from

[Electrum](https://www.capterra.com/p/228407/Electrum/)

Uphold is more easy to use, in electrum maybe more secure, but it always took me some time to make the correct actions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Leandro S.

freelance

Internet

### "Una billetera que cumple las expectativas"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

November 8, 2022

Como muchos empece a usar esta billetera para declarar las recompensas de Brave.

Pros

Lo que mas me gusta es que a parte de poder hacer transacciones con muchas criptomonedas, también se puede hacer con varias monedas locales, y eso la convierte en una billetera muy versátil.Otro punto es destacar es su atención al cliente, que en lo personal es excelente, las pocas ocasiones que tuve problemas me lo han solucionado de una manera veloz.

Cons

El único problema que le veo a esta billetera es que muchas comisiones me parecen excesivas. Creo que podrían disminuirlas un poco.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/200880/Uphold/reviews/)

Popular comparisons

[Coinbase vs Uphold](https://www.capterra.com/compare/200880-233816/Uphold-vs-Coinbase-Wallet)[Binance vs Uphold](https://www.capterra.com/compare/200880-252490/Uphold-vs-Binance)[Crypto.com vs Uphold](https://www.capterra.com/compare/200880-255186/Uphold-vs-Cryptocom)

[Cash App vs Uphold](https://www.capterra.com/compare/200880-246167/Uphold-vs-Cash-App)[Zengo vs Uphold](https://www.capterra.com/compare/200880-241372/Uphold-vs-ZenGo) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)