--- title: "Infor CPQ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Infor CPQ Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more." source_url: "https://www.capterra.com/p/20089/Infor-CPQ/" page_type: "product" language: "en" --- # Infor CPQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Infor CPQ ## What is Infor CPQ? Infor CPQ brings our customers’ products to life through an interactive, dynamic, real-time, AI-enhanced 3D experience that supports highly tailored digital transactions. From within your corporate website, eCommerce, marketing, selling, quoting, CRM, & ERP applications, Infor CPQ’s rich, compelling, visual platform allows any user – an anonymous prospect, customer, salesperson, distributor, dealer, etc. to research, select, specify, price, quote, and order your simple & complex products faster ## What is Infor CPQ used for? [CPQ](https://www.capterra.com/cpq-software/)[Quoting](https://www.capterra.com/quoting-software/)[Proposal Management](https://www.capterra.com/proposal-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Infor CPQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.infor.com&name=Infor CPQ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Infor CPQ 4.0 (4) VS. [4.9 (10)](https://www.capterra.com/p/175344/Hive-CPQ-Online-Product-Configurator/reviews/) Starting Price Contact vendor Starting Price $1500 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.5 (4) Ease Of Use 4.7 (11) Value For Money 3.3 (4) Value For Money 4.6 (9) Customer Service 3.3 (4) Customer Service 4.9 (9) ## Infor CPQ alternatives [4.6 (21)](https://www.capterra.com/p/160099/KBMax-3D-CPQ/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (21)](https://www.capterra.com/p/119222/iQuote-Xpress/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Salesforce CPQ & Billing](https://www.capterra.com/p/120111/SteelBrick-CPQ/) [4.0 (11)](https://www.capterra.com/p/120111/SteelBrick-CPQ/#reviews) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 73% of reviewers rated it above 4 stars [Elfsquad](https://www.capterra.com/p/198415/Elfsquad-CPQ/) [4.5 (13)](https://www.capterra.com/p/198415/Elfsquad-CPQ/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Infor CPQ Overview ### What company size and specific industries is Infor CPQ built for? Infor CPQ is designed for midsize and large businesses in automotive, aerospace and defense, industrial, high-tech and electronics manufacturing, distribution, fashion, and retail, as well as other industries. It is intended for organizations that need configuration, pricing, and quoting support across complex sales and manufacturing environments. Features and Usability ### What are the key features of Infor CPQ? Infor CPQ offers automated quoting, quotes/estimates, proposal generation, and price and cost calculations for sales teams and eCommerce. It also includes product configurator and rule-based configuration, plus 2D Drawing, 3D Imaging, workflow management, approval workflow, document management, and API access for configuration and order management. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Infor CPQ offer? Infor CPQ provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, and documentation offers written reference material for self-paced review of features and setup steps. Getting Started and Support ### What customer support options does Infor CPQ offer? Infor CPQ provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support experience is available here, so support quality, response times, and helpfulness cannot be described from user evidence. ## Features AI summary Based on 5,440 Artificial Intelligence reviews Capterra reviewers highlight these as the top features buyers look for in Artificial Intelligence software: - **Generative AI** (**36%** of reviewers rated this feature as critical) - **Data Import/Export** (**31%**) - **Natural Language Processing** (**34%**) Infor CPQ supports **Natural Language Processing**, which can help teams work with text-based inputs and improve how users interact with the system. However, it does not offer **Generative AI** or **Data Import/Export**. Instead, it provides **Machine Learning** (**33%**), another feature reviewers consider important. This gives businesses a way to identify patterns, improve predictions, and make more informed decisions, helping teams get useful insights from their data and workflows. 2D Drawing Drawing and modeling designs within 2D flat dimensions 3D Imaging Representation of any object in 3D Access Controls/Permissions Define levels of authorization for access to specific files or systems API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Approval Workflow Route documents and other data through one or more stakeholders for review and approval Infor CPQ 31 features ### All Features - 2D Drawing: Drawing and modeling designs within 2D flat dimensions - 3D Imaging: Representation of any object in 3D - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Automated Quoting: Generate rule-based quotes for clients automatically - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Content Library: Centralized repository to store content and assets - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Document Management: Store, manage, and track all electronic documents in a centralized location - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - For eCommerce: Intended to be used by online stores - For Sales Teams/Organizations: Caters to sales teams - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Natural Language Processing: Process and analyze human language in text or audio form - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Price and Cost Calculations: Calculate rule-based prices for a product/service - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing and Cost Calculations: Calculate rule-based prices for a product/service - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Proposal Generation: Create proposals based on costs of labor and materials - Quotes/Estimates: Generate quotes or estimates for customers - Rule-based Configuration: Configure products according to pre-defined rules and/or constraints - Rules Engine: It is a logic or a condition that executes business rules in a runtime production environment - Visual Configuration: Configuration of custom product parts by using 2D &3D visualizations - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (4) 4.0 Based on 4 reviews ## Pricing Value for money 3.3 (4) ### Starting price Free trial not available Value for money 3.3 (4) 3.3 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (4) 3.3 Based on 4 reviews ## User reviews Overall rating 4.0 Based on 4 reviews Filter by rating 5(1) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent GL Gitte L. Business Owner Hospitality ### "Leading Tool for Cloud ERP" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 March 31, 2023 This tool is useful for price estimations for e-commerce and retail. I was able to help my staff member quickly become an expert in the products my business operates with. The visualization validation helps to identify any issues. Pros The best features of this product are that you can quote share, configure products, and pricing rules/adjustments. It also is helpful for capturing orders and CPQ reporting and analytics. Cons I found the UI to be clunky and challenging to navigate, the dashboard also lags a bit. It has a learning curve and customer support was lacking so I spent a lot of time trying to understand the platform before I could use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Margaret F. ### "Powerful but not well documented if you are trying to set up on your own." 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 November 4, 2016 This software is very robust. It is somewhat difficult to understand and the included help is less than helpful. It's much like learning a new programming language without any instruction so you can spend a great deal of time struggling through the syntax. Previous development/programming experience is definitely required to set this up properly unless you are doing very basic configurations. It does allow you to integrate SQL calls to tables outside of the included table structure which is a great way to pull in the data if it already exists elsewhere. It has a lot of great features however often times the help documentation will simply say "Custom Feature" and give you no clue how to use it! I like to be able to research things myself without having to reach out to customer support frequently and the documentation is so lacking you definitely end up reaching out, also documentation frequently neglects to use the correct syntax, omitting necessary punctuation! Overall I really like the product but would love to see some enhancements to the documentation and also some additional space to add your own documentation in the option list and matrices structure. (Option list Groups could definitely use this!) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2016 We appreciate your feedback and comments. Infor CPQ takes pride in ensuring customers like you receive great experiences and we welcome the opportunity to connect with you to discuss your review further. Please contact us at CXSuite@infor.com. TS Tony S. Design Engineer ### "CPQ Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 4, 2016 Could use more online or local help on functionalities and items. Still an early user but would like to see more "built-in" help. Pros Easy to follow programming steps that are nicely structured visually. Cons Would like to see some sort of reporting that would show structure of rulesets in a single document. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2016 We appreciate your feedback and comments. Infor CPQ takes pride in ensuring customers like you receive great experiences and we welcome the opportunity to connect with you to discuss your review further. Please contact us at CXSuite@infor.com. JS Jeremy S. ### "Great Functionality, Intuitive Interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 4, 2016 Software had all the functionality I required, but encountered a minor issue when linking with CSI. Interface was easy to use and matrices and rulesets were easy populate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2016 We appreciate your feedback and comments. Infor CPQ takes pride in ensuring customers like you receive great experiences and we welcome the opportunity to connect with you to discuss your review further. Please contact us at CXSuite@infor.com. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.