Who Uses This Software?

Configure Price Quote (CPQ) helps discrete manufacturing customers design, market, sell, make and deliver configurable products.


Average Ratings

4 Reviews
  • 4.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Infor
  • www.infor.com/
  • Founded 1992
  • United States

About Infor CPQ

Infor Configure Price Quote (CPQ) helps manufacturers increase sales, reduce costs and differentiate their brands by automating the engineering, marketing, selling and manufacturing of customized products. Infor CPQ simplifies the configuration of complex product, delivers a self-service quoting and ordering experience, provides dynamic images, drawings and CAD models, generates compelling personalized proposal and is accessible anytime, anywhere, and on any device.


Infor CPQ Features

  • 2D Drawing
  • 3D Modeling
  • Analysis & Constraints
  • Custom Pricing Options
  • eCommerce
  • Inventory Management
  • Recommendation Engine

Infor CPQ Reviews Recently Reviewed!

Infor Customer Experience Suite - Sales team

Feb 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Guest experience was amazing! Staff very knowledge, friendly, personable, not too pushy, great follow up.

Powerful but not well documented if you are trying to set up on your own.

Nov 04, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: This software is very robust. It is somewhat difficult to understand and the included help is less than helpful. It's much like learning a new programming language without any instruction so you can spend a great deal of time struggling through the syntax. Previous development/programming experience is definitely required to set this up properly unless you are doing very basic configurations. It does allow you to integrate SQL calls to tables outside of the included table structure which is a great way to pull in the data if it already exists elsewhere. It has a lot of great features however often times the help documentation will simply say "Custom Feature" and give you no clue how to use it! I like to be able to research things myself without having to reach out to customer support frequently and the documentation is so lacking you definitely end up reaching out, also documentation frequently neglects to use the correct syntax, omitting necessary punctuation! Overall I really like the product but would love to see some enhancements to the documentation and also some additional space to add your own documentation in the option list and matrices structure. (Option list Groups could definitely use this!)

Vendor Response

by Infor on November 14, 2016

We appreciate your feedback and comments. Infor CPQ takes pride in ensuring customers like you receive great experiences and we welcome the opportunity to connect with you to discuss your review further. Please contact us at CXSuite@infor.com.

CPQ Review

Nov 04, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to follow programming steps that are nicely structured visually.

Cons: Would like to see some sort of reporting that would show structure of rulesets in a single document.

Overall: Could use more online or local help on functionalities and items. Still an early user but would like to see more "built-in" help.

Vendor Response

by Infor on November 14, 2016

We appreciate your feedback and comments. Infor CPQ takes pride in ensuring customers like you receive great experiences and we welcome the opportunity to connect with you to discuss your review further. Please contact us at CXSuite@infor.com.

Great Functionality, Intuitive Interface

Nov 04, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Comments: Software had all the functionality I required, but encountered a minor issue when linking with CSI. Interface was easy to use and matrices and rulesets were easy populate.

Vendor Response

by Infor on November 14, 2016

We appreciate your feedback and comments. Infor CPQ takes pride in ensuring customers like you receive great experiences and we welcome the opportunity to connect with you to discuss your review further. Please contact us at CXSuite@infor.com.