# Tekmon Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tekmon Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more.

Source: https://www.capterra.com/p/200926/Dynamics-365

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# 

 Tekmon Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Tekmon

## What is Tekmon?

Tekmon is a no-code, AI-powered platform that helps organizations digitize and automate business-critical workflows quickly and without complexity. Who is it for? Cross-functional teams use Tekmon in: - Quality - Health & Safety - Sustainability - Technical Maintenance - Risk Management - Emergency Management What does it do? + Empowers teams to digitize their operations across mobile, web, and offline environments. + Simplifies workflow creation through drag-and-drop tools. + Uses AI to automate tasks and generate real-time insights. + Enhances efficiency, accuracy, and compliance. Why Tekmon? - Quick to set up - go live in days, not months. - Works with your existing systems. - Scales across departments and locations. - No coding or heavy IT involvement required. Who trusts Tekmon? Leading Corporates and SMEs trust Tekmon in: Manufacturing, Construction, Transportation, Energy & Utilities, Retail, Logistics, Hospitality, and Food & Beverage.

## What is Tekmon used for?

[Task Management](https://www.capterra.com/task-management-software/)[Inspection](https://www.capterra.com/inspection-software/)[Quality Management](https://www.capterra.com/quality-management-software/)

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Tekmon

4.7 (16)

VS.

[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (16)

Ease Of Use

4.8 (993)

Value For Money

4.9 (14)

Value For Money

4.7 (911)

Customer Service

5.0 (16)

Customer Service

4.8 (931)

## Tekmon alternatives

[4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

[4.6 (123)](https://www.capterra.com/p/127198/eCompliance-Safety-Software/reviews/)

Starting price

$0.01

Per User, Per Month

[4.6 (328)](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/reviews/)

Starting price

$4800.00

Per User, Per Month

[4.8 (144)](https://www.capterra.com/p/191777/GoAudits/reviews/)

Starting price

$12.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/200926/Tekmon/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inspection Management

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Mobile Access

4.8 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Customizable Forms

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Document Management

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Accident Investigation

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Analyze circumstances of an accident and implementing corrective actions for future prevention

Audit Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Tekmon 137 features

Define levels of authorization for access to specific files or systems

Analyze circumstances of an accident and implementing corrective actions for future prevention

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Creation, administration, and evaluation of assessments or tests

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Examine established processes and records to ensure accuracy, compliance, and policy adherence

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Compare key metrics for the business against prominent players in the industry

Track and manage schedules and meetings via an integrated calendar

Schedule the calibration of instrumentation and maintenance requirements

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Record and track all relevant internal and external communications

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Investigate and take action at root cause or error in processes to prevent recurring issues

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Ability to handle large datasets

Graphical representation of data

Create, manage, and publish disclosure statements or reports.

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Receive and/or send email notifications for urgent updates, requests, or other information

Automatically send mass notifications or alerts for any emergency or crisis

Measure the output of all types of emissions into the environment.

Manage all types of emissions into the environment.

Monitor emissions and environmental data trends and measure the impact on climate and community health

Track employee schedules, availability, and performance across projects and tasks

Track energy consumption and/or manage energy-saving measures.

Guidelines for conforming to environmental laws, regulations and requirements

View and track various environmental indicators including material wastage, energy usage, and carbon footprint

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Predefined actions automatically performed on the occurance of specific events

Track and store information regarding failed inspections

Form predictions based on past and present data/trends

Store, manage and track all forms in a centralized location

Manage global or internal standards that are designed to measure the impact of business processes or procedures.

Establish measurable goals and objectives and track their progress over a specific period of time

Process images and automatically scan for data

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Create and manage internal campaigns to improve company culture or business strategy.

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track interaction history by documenting conversations for contacts

Ensure internal objectives and compliance with policies are met

Track and manage inventory levels to maintain proper supply

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Identify and respond to unexpected problems or failures (ie. "negative events")

Tracking the status of previously identified performance measurements

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Send messages to multiple recipients at the same time

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Collect information from multiple sources

Manage and support multiple languages

Provide notifications in multiple languages

Allows users to manage data from a number of sources

Ability of websites, web applications, or mobile applications to function without an active internet connection

Maintain records necessary for compliance with Occupational Health and Safety Administration requirements

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Streamlining repetitive tasks and activities through automated and predefined workflows

Process of managing several related projects or business activities to achieve organizational goals

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Estimate or forecast of a future scenario based on the study of present trends

Trigger clickable pop-up messages

Ensure that quality requirements and standards are met across production processes

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Sample of reports that could be customized as needed or used as is

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Develop potential scenarios to identify risks and opportunities

Plan availability and assign specific time slots for tasks and resources

Automatically calculate score after the assessment

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Track work performed and resources used for past customers, sites, or assets

Allow users to access multiple services after entering their login credentials once

Send messages via SMS

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Track information, qualifications, and contact details of subcontractors

Manage all supplier data and operations

Qualify, select, and monitor supply chain partners

Create and administer polls and surveys

Manage and monitor compliance with government regulations on environmental standards

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards

Presenter can see and hear participants and vice versa

Send, receive, and respond to messages

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Interact with data visualization elements, such as charts and graphs, to drill down into data

Track and report on waste management and disposal processes.

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.4 (16)

4.4

Based on 16 reviews

## Pricing

Value for money

4.9 (14)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.9 (14)

4.9

Based on 14 reviews

## Integrations

[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

LogicalDOC](https://www.capterra.com/p/100251/LogicalDOC/)[

Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[

Azure Data Lake Storage](https://www.capterra.com/p/251484/Azure-Data-Lake-Storage/)[

LDAP Manager](https://www.capterra.com/p/247238/LDAP-Manager/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (16)

5.0

Based on 16 reviews

## User reviews

Overall rating

4.7

Based on 16 reviews

Filter by rating

5(11)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Emanuele B.

QHSE MANAGER

Food & Beverages

### "TEKMON for quality management system"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 24, 2025

Positive overall experience; we started the digitalization process of Quality Management System, getting quite immediately tangible advantages and gaining time to use the data for analysis and to define improvement actions.

Pros

Tekmon is really easy to use and to personalize, without extracosts. The investment is low. You can start using it with limited amount of data, with addition process. Good support from the softwarehouse. Task management already set and ready to use.

Cons

Still some limitations on features (eg: have a progressive counter for a register) - It's not possible to hierarchic organize the assets & consumables.

Alternatives considered

[Poka](https://www.capterra.com/p/159654/Poka/)

Reasons for choosing Tekmon

price - easy for set up and use of the system

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sara F.

Risk Project Manager

Logistics and Supply Chain

### "5 Years with Tekmon: Easy to Use, Great Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2025

As the implementation lead for Tekmon at ES-KO, I have been responsible for digitalizing and expanding our workflow processes across multiple locations and departments. Over the past 5 years, we have used Tekmon for document digitization and centralized storage, workflow implementation for critical business processes, task monitoring, automated dashboard generation. The standout feature of our Tekmon experience has been their customer support. When there is a question or an issue, a doubt about how to build and implement a new workflow or digitise an existing one, my contact is always reachable and provides an adapted solution. Same for the technical team, who are quick in replying to questions and clarifying any doubts. It doesn’t happen often, but when it does, this makes a significant difference when operating, and it gives us confidence in Tekmon.

Pros

From an Admin perspective, Tekmon has been an easy tool to get familiar with. Within just a few weeks of hands-on use, I was able to master the platform's features and capabilities and offer the best options to my team / make relevant and useful suggestions to the users. From a User perspective, the interface is intuitive and user-friendly. An induction is enough for Users to get started and become autonomous in using the tool and get the information that they need. Another strong point is that the platform continues to evolve, with new features and improvements that align with real-world operational needs. They pay close attention to clients’ needs and feedback, and the development team understands the challenges businesses face and continuously adapt their solutions accordingly.

Cons

The platform's strength in continuous improvement can sometimes present challenges. It requires on-going attention to stay current with available features, and this is necessary as an Admin to be up to speed with the Users. Despite this challenge, the benefits of continuous improvement outweigh the occasional need to catch up on new capabilities. And this aspect is mitigated by good communication with Tekmon technical team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CT

Cristina T.

Director of Integrated Business Services

Food Production

### "Smarter Operations and Strong Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 23, 2025

Tekmon has become a reliable part of our daily operations, helping us move away from paper-based processes and improving traceability and access to information. Given the benefits, we scaled its use from production to QA and Warehouse Teams in the following year.

Pros

What really stands out is the support: our contact at Tekmon has been extremely responsive and proactive, often going beyond expectations to help us finding solutions. Tekmon is a very easy-to-use and intuitive tool, both on the mobile interface and through the portal. We use it multiple times a day in our food production environment (some checklists are triggered every 10 minutes).

Cons

The checklist creation process can be quite structured and requires several steps, which may slow down initial setup. We also encountered some synchronization issues when using long-duration checklists, which seems to be a known limitation among similar platforms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KK

Kyriakos K.

Systems and Rnd Director

Management Consulting

### "Biosafety Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 15, 2025

Very helpful. Increased usability We are going to use platform for additional projects - tasks

Pros

My favourite feature is the form creation Customer support is excellent (5 stars for my point of contact)

Cons

Matters of synchronization - the platform does not synch properly, meaning it does not save the information entered. Matter of internet connection

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NA

Nikolaos A.

Quality Control Engineer

Construction

### "Tekmon for data consolidation and visualisation "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2024

We use Tekmon to manage the quality control department, including all the contractors' audits regarding health and safety and the quality of the work they deliver in the fibre optics installation process. The transition to the software went smoothly, and now the whole team is satisfied with Tekmon’s solution. We would happily recommend it!

Pros

What I like the most is that if there is any question or concern, the account managers/customer service are there and willing to solve any problem. Also, I have seen essential benefits from using the platform: we save time compared to the old process, organize all the data on the platform, and are informed of everything that happens at a glance.

Cons

Nothing comes to mind with my experience of working with Tekmon.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IC

IOANNIS CHRYSOVALANTIS S.

TECHNICAL MANAGER

Food & Beverages

### "A smart tool to monitor the factory's machines' health"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2024

I am very glad to work with them. It was a nice collaboration based on a win-win approach. Willingness to fulfill customer needs and flexibility in every difficulty had arose were the strong points of the supplier.

Pros

Customer Service and willingness/flexibility of Tekmon to tailor the software to our custom needs.

Cons

The software is still evolving and getting more functionality but this is not a problem as long as Tekmon uses this to develop its platform and provides the customer with the final product he is looking for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Dimitris Z.

IT Business Analyst

Food & Beverages

### "A tool that automates and frees up precious time"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 28, 2024

Pros

The app itself is very helpful—it saves time and manual data entry! My favourite feature is reporting. We can now have daily reports instead of monthly reports, as we used to when we ran data on Excel sheets. Another benefit is the elimination of human error that comes with automating manual processes. The app speeds up the process and makes it more comprehensive. Since all the forms can now exist digitally, the findings are sent automatically to the head of the unit to sign off instead of having to bring him the actual document like we were doing previously. The bonus is that customer support is excellent—they always meet our needs.

Cons

We currently use Tekmon for the quality assurance department, and it has made a big difference. Before Tekmon, the process involved three different steps: several in-house testers were in charge of tasting the food products to evaluate quality, and when they were done, they had to fill in paper forms with their findings. Next, these forms were taken care of by the person in charge of quality assurance who would log the data in the system. At the end of the month, it was time to report the findings. Fast-forward to now: as soon as the tasting is done, the tasters add their feedback through the app, and, voila, the findings are inserted automatically into the system. Thanks to that, we can automatically generate reports by the end of each day. The platform has reduced the time we need to process data and conduct reports: this would have taken ten to twelve hours before, so now there’s a day and a half more to dedicate to other pressing tasks. I would easily recommend Tekmon for the reasons above. We are also impressed to see a Greek startup recognised internationally and supporting digitisation in so many business cases.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Anastasios T.

QHSE Manager

Building Materials

### "Extremely responsive team and ever-evolving software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2024

I work for a leading company in the aluminium industry, and we rely on Tekmon for streamlining Health & Safety processes. We've digitised our procedures, asset management, and real-time KPI monitoring, continuously enhancing features. Beyond users and admins, department directors utilize Tekmon to track data, facilitating shift manager involvement in training and Personal Protective Equipment handling. Using the registration form, they can log into the system that X worker got the boots he needs or did the training required before starting his shift, for instance. Starting with a pilot program in September 2022, we swiftly transitioned from paper-based to digital processes across 15 departments. Tekmon's cross-device compatibility caters to our diverse workforce, with desktops favoured by older generations.

Pros

What I appreciate most is the team's constant support, which was crucial when we switched to Tekmon. Unlike our previous one, the app is reliable and dynamic, seamlessly adding new features. Our users quickly adapted to the app's ease of use, surprising us positively during training sessions. My favourite aspect is the app's agility—I can instantly measure new metrics, create forms, delegate tasks, and track progress effortlessly using the Business Intelligence tool. It couldn't be simpler!

Cons

Nothing comes to mind! We are content with the software and the team. I would recommend Tekmon to any company facing similar challenges to ours, both for the ever-developing software that offers multiple solutions for business operations and for excellent customer service on every level.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PD

Peter D.

Project Manager

Retail

### "P. Damianakos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2024

As an operations manager at the distribution centre of a food retail chain, I introduced Tekmon to the team for an initial pilot stage; we used it to manage assets/track machinery maintenance in our seven distribution centres. We are now extending the solution to more departments, and taking the first steps to digitise many more procedures related to employee safety, cleaning plan, quality management and collaboration with HR. Before adopting Tekmon, we faced a shared challenge: the lack of a system to effectively manage processes. Relying on Excel made it difficult to handle tasks efficiently and led to issues such as challenging management, data-entry errors, and other related complications. During the adaptation phase, the primary challenge revolved around change management for the staff. It took approximately six months to refine and mature the process. With subsequent improvement actions tailored to meet our standards and needs, the upcoming processes are expected to operate seamlessly. When it comes to the users of the app, the executives for the machinery maintenance, that is, those who have the least familiarity with computers, to my surprise, they managed to complete the forms and checklists on the app correctly every time. They found the app user-friendly, which is one of the application's strongest points.

Pros

In my view, Tekmon’s primary advantage is the ability to digitize forms, integrate them into a process, and independently monitor the progress of specific tasks. There's no need to engage with developers for routine tasks or the digitization of various processes, anyone in charge of process optimisation and who is a bit tech-savvy can do it. I also have a good impression of the company's customer support; they are by my side to give me advice to move forward.

Cons

Not a drawback, but a note: a focused initial design and approach are necessary to fully leverage the solution. The capability to construct forms requires an additive design. It took some time to grasp how to utilize it to its fullest extent

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Foteini K.

Digital Transformation Director

Restaurants

### "Our experience with Tekmon"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 15, 2023

The Group I work for is in the retail food services sector and owns more than 10 different brands in Greece. We started our collaboration with Tekmon in pilot mode, in order to digitise our operations in one of the chain food stores of the company. We use it for the digitalization of tasks and workflows. For example, now regional managers can do inspections in the stores using the app on their smartphones. What used to be paper checklists and spreadsheets now exist in digital form in the app. Previously, we had great difficulty in managing all the inspection files, each regional manager had to send them to the headquarters, where someone would log the data into the system; which resulted in copy-paste mistakes and a lot of unnecessary work. We are seeing that inspections are now completed much faster and mistakes are eliminated. Following the pilot phase, we are planning to use Tekmon for even more functions, such as communication between the headquarters and the food stores, delegating tasks, having visibility on their completion etc. This will essentially help us in better project management.

Pros

What I like the most is that I can have easy reporting through Power BI embedded in the platform. We have also achieved a very helpful integration with Medallia and plan on more integrations for better interconnectivity. If you ask me a year from now, I am positive that the picture will be totally different, as we will roll out the solution in all the brands we manage.

Cons

Nothing in particular, we had an easy transition and we are now fully adapted to the software. Maybe the design and implementation phase took longer than it could – around six months. It was due to many reasons; on both sides, as we were figuring out the detailed scope of the project and the implementation steps needed to fully incorporate our business requirements into the platform.

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