# Tekmon Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Tekmon the right Emergency Notification solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/200926/Tekmon/reviews

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Tekmon

4.7 (16)

[View alternatives](https://www.capterra.com/p/200926/Tekmon/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Tekmon

Ease of use

4.9

Customer Service

5.0

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Emanuele B.  
QHSE MANAGER  
Food & Beverages  
Used the software for: 6-12 months

### "TEKMON for quality management system"

July 24, 2025

4.0

Positive overall experience; we started the digitalization process of Quality Management System, getting quite immediately tangible advantages and gaining time to use the data for analysis and to define improvement actions.

Pros

Tekmon is really easy to use and to personalize, without extracosts. The investment is low. You can start using it with limited amount of data, with addition process. Good support from the softwarehouse. Task management already set and ready to use.

Cons

Still some limitations on features (eg: have a progressive counter for a register) - It's not possible to hierarchic organize the assets & consumables.

Alternatives considered

[Poka](https://www.capterra.com/p/159654/Poka/)

Reason for choosing Tekmon

price - easy for set up and use of the system

Review Source

Sara F.  
Risk Project Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "5 Years with Tekmon: Easy to Use, Great Support"

July 23, 2025

5.0

As the implementation lead for Tekmon at ES-KO, I have been responsible for digitalizing and expanding our workflow processes across multiple locations and departments. Over the past 5 years, we have used Tekmon for document digitization and centralized storage, workflow implementation for critical business processes, task monitoring, automated dashboard generation. The standout feature of our Tekmon experience has been their customer support. When there is a question or an issue, a doubt about how to build and implement a new workflow or digitise an existing one, my contact is always reachable and provides an adapted solution. Same for the technical team, who are quick in replying to questions and clarifying any doubts. It doesn’t happen often, but when it does, this makes a significant difference when operating, and it gives us confidence in Tekmon.

Pros

From an Admin perspective, Tekmon has been an easy tool to get familiar with. Within just a few weeks of hands-on use, I was able to master the platform's features and capabilities and offer the best options to my team / make relevant and useful suggestions to the users. From a User perspective, the interface is intuitive and user-friendly. An induction is enough for Users to get started and become autonomous in using the tool and get the information that they need. Another strong point is that the platform continues to evolve, with new features and improvements that align with real-world operational needs. They pay close attention to clients’ needs and feedback, and the development team understands the challenges businesses face and continuously adapt their solutions accordingly.

Cons

The platform's strength in continuous improvement can sometimes present challenges. It requires on-going attention to stay current with available features, and this is necessary as an Admin to be up to speed with the Users. Despite this challenge, the benefits of continuous improvement outweigh the occasional need to catch up on new capabilities. And this aspect is mitigated by good communication with Tekmon technical team.

Review Source

CT

Cristina T.  
Director of Integrated Business Services  
Food Production  
Used the software for: 2+ years

### "Smarter Operations and Strong Support"

June 23, 2025

4.0

Tekmon has become a reliable part of our daily operations, helping us move away from paper-based processes and improving traceability and access to information. Given the benefits, we scaled its use from production to QA and Warehouse Teams in the following year.

Pros

What really stands out is the support: our contact at Tekmon has been extremely responsive and proactive, often going beyond expectations to help us finding solutions. Tekmon is a very easy-to-use and intuitive tool, both on the mobile interface and through the portal. We use it multiple times a day in our food production environment (some checklists are triggered every 10 minutes).

Cons

The checklist creation process can be quite structured and requires several steps, which may slow down initial setup. We also encountered some synchronization issues when using long-duration checklists, which seems to be a known limitation among similar platforms.

Review Source

KK

Kyriakos K.  
Systems and Rnd Director  
Management Consulting  
Used the software for: 1-2 years

### "Biosafety Review"

January 15, 2025

4.0

Very helpful. Increased usability We are going to use platform for additional projects - tasks

Pros

My favourite feature is the form creation Customer support is excellent (5 stars for my point of contact)

Cons

Matters of synchronization - the platform does not synch properly, meaning it does not save the information entered. Matter of internet connection

Review Source

NA

Nikolaos A.  
Quality Control Engineer  
Construction  
Used the software for: 6-12 months

### "Tekmon for data consolidation and visualisation "

June 19, 2024

5.0

We use Tekmon to manage the quality control department, including all the contractors' audits regarding health and safety and the quality of the work they deliver in the fibre optics installation process. The transition to the software went smoothly, and now the whole team is satisfied with Tekmon’s solution. We would happily recommend it!

Pros

What I like the most is that if there is any question or concern, the account managers/customer service are there and willing to solve any problem. Also, I have seen essential benefits from using the platform: we save time compared to the old process, organize all the data on the platform, and are informed of everything that happens at a glance.

Cons

Nothing comes to mind with my experience of working with Tekmon.

Review Source

ICS

IOANNIS CHRYSOVALANTIS S.  
TECHNICAL MANAGER  
Food & Beverages  
Used the software for: 1-2 years

### "A smart tool to monitor the factory's machines' health"

June 17, 2024

5.0

I am very glad to work with them. It was a nice collaboration based on a win-win approach. Willingness to fulfill customer needs and flexibility in every difficulty had arose were the strong points of the supplier.

Pros

Customer Service and willingness/flexibility of Tekmon to tailor the software to our custom needs.

Cons

The software is still evolving and getting more functionality but this is not a problem as long as Tekmon uses this to develop its platform and provides the customer with the final product he is looking for.

Review Source

Dimitrios D.  
Warehouse Support Supervisor  
Supermarkets  
Used the software for: 2+ years

### "Flexible tool to facilitate mobile teams"

November 13, 2023

5.0

We use the software in warehouse operations in order to digitize data and facilitate structured communication among colleagues and collaborators. With Tekmon, we changed the hardware we use. Now, we use mobile devices, whereas before, we had desktop computers that weren't portable and that was quite limiting. For many inspections, we needed archiving and hard copies. We have now phased out hard copies, as everything is online and accessible to those who need it. There were multiple benefits to this: we saved space - we no longer have cabinets filled with paper, and we no longer print paper, so it's environmentally friendly. On top of that, the user now only needs their mobile device, while the desktop serves as the back office for administrators who work on defining the information they want to receive and organizing that information. This is the flexibility of the platform, as it frees users from being bound in the office, allowing them to be mobile within the warehouse. The transition was not difficult because everyone was naturally familiar with mobile devices. We simply added another application. The transition was smooth because we started with core needs, and the user himself requested the addition of others. The user continued to use it for their own needs, subgroups were created, each shift had its own forms, and the entire management was not involved. This is to cater to highly specialized needs that don't apply to everyone else in the department.

Pros

In this project, the process and the result were seamless without compromising flexibility. I never felt that our transition to Tekmon’s software was limiting me in any way. All this is thanks to the team’s understanding of our needs and their precious guidance on how to solve various issues. And the team’s support is continuous. It is great to have someone with a personal relationship who can assist you. With \[sensitive content hidden\] we have a professional relationship, and I get the feeling that I can turn to him for every little issue I face, whether it's significant or not. This is the most crucial aspect for the customer.

Cons

I want to point out that the usual issues that I disliked in other applications relating to the fact that they were solving issues while creating new ones are absent with Tekmon. Nothing negative to mention up to date.

Review Source

Dimitris Z.  
IT Business Analyst  
Food & Beverages  
Used the software for: 6-12 months

### "A tool that automates and frees up precious time"

March 28, 2024

4.0

Pros

The app itself is very helpful—it saves time and manual data entry! My favourite feature is reporting. We can now have daily reports instead of monthly reports, as we used to when we ran data on Excel sheets. Another benefit is the elimination of human error that comes with automating manual processes. The app speeds up the process and makes it more comprehensive. Since all the forms can now exist digitally, the findings are sent automatically to the head of the unit to sign off instead of having to bring him the actual document like we were doing previously. The bonus is that customer support is excellent—they always meet our needs.

Cons

We currently use Tekmon for the quality assurance department, and it has made a big difference. Before Tekmon, the process involved three different steps: several in-house testers were in charge of tasting the food products to evaluate quality, and when they were done, they had to fill in paper forms with their findings. Next, these forms were taken care of by the person in charge of quality assurance who would log the data in the system. At the end of the month, it was time to report the findings. Fast-forward to now: as soon as the tasting is done, the tasters add their feedback through the app, and, voila, the findings are inserted automatically into the system. Thanks to that, we can automatically generate reports by the end of each day. The platform has reduced the time we need to process data and conduct reports: this would have taken ten to twelve hours before, so now there’s a day and a half more to dedicate to other pressing tasks. I would easily recommend Tekmon for the reasons above. We are also impressed to see a Greek startup recognised internationally and supporting digitisation in so many business cases.

Review Source

Foteini K.  
Digital Transformation Director  
Restaurants  
Used the software for: 6-12 months

### "Our experience with Tekmon"

November 15, 2023

4.0

The Group I work for is in the retail food services sector and owns more than 10 different brands in Greece. We started our collaboration with Tekmon in pilot mode, in order to digitise our operations in one of the chain food stores of the company. We use it for the digitalization of tasks and workflows. For example, now regional managers can do inspections in the stores using the app on their smartphones. What used to be paper checklists and spreadsheets now exist in digital form in the app. Previously, we had great difficulty in managing all the inspection files, each regional manager had to send them to the headquarters, where someone would log the data into the system; which resulted in copy-paste mistakes and a lot of unnecessary work. We are seeing that inspections are now completed much faster and mistakes are eliminated. Following the pilot phase, we are planning to use Tekmon for even more functions, such as communication between the headquarters and the food stores, delegating tasks, having visibility on their completion etc. This will essentially help us in better project management.

Pros

What I like the most is that I can have easy reporting through Power BI embedded in the platform. We have also achieved a very helpful integration with Medallia and plan on more integrations for better interconnectivity. If you ask me a year from now, I am positive that the picture will be totally different, as we will roll out the solution in all the brands we manage.

Cons

Nothing in particular, we had an easy transition and we are now fully adapted to the software. Maybe the design and implementation phase took longer than it could – around six months. It was due to many reasons; on both sides, as we were figuring out the detailed scope of the project and the implementation steps needed to fully incorporate our business requirements into the platform.

Review Source

Aikaterini Maria V.  
Crisis Planning Coordinator  
Airlines/Aviation  
Used the software for: 1-2 years

### "Tekmon Mass Notification for Airports"

April 8, 2022

5.0

For us, our pain points before Tekmon were that the emergency process was all via paper forms, a checklist, therefore, to alert people about emergencies etc it would have to be a phone call to each individual and to be ticked off a checklist one by one. This is extremely time consuming and not cost effective. The challenges with Fraport, is that we have 14 airports and that is a lot of people to contact in case of an emergency, especially as each airport has their own management and teams separate from each other, therefore communicating with all these airports was a challenge as well as time consuming before implementing Tekmon. Tekmons solutions have simplified our processes, we always felt that our requests and queries were always heard by Tekmon, and their team has always remained extremely helpful, polite, and dedicated to finding the best solution that fits our processes and company

Pros

The strongest feature for us is the voice feature, whereby the messages can be read out in different languages, we use Greek and English. This feature has been very helpful and the strongest feature of the product which we have heavily utilized.

Cons

Maybe the fact that as we have 14 airports, and it was time consuming when implementing the solution and getting everybody trained up. However, Tekmon, were always there to help throughout even providing training material and guides etc

Review Source

PD

Peter D.  
Project Manager  
Retail  
Used the software for: 1-2 years

### "P. Damianakos"

January 15, 2024

5.0

As an operations manager at the distribution centre of a food retail chain, I introduced Tekmon to the team for an initial pilot stage; we used it to manage assets/track machinery maintenance in our seven distribution centres. We are now extending the solution to more departments, and taking the first steps to digitise many more procedures related to employee safety, cleaning plan, quality management and collaboration with HR. Before adopting Tekmon, we faced a shared challenge: the lack of a system to effectively manage processes. Relying on Excel made it difficult to handle tasks efficiently and led to issues such as challenging management, data-entry errors, and other related complications. During the adaptation phase, the primary challenge revolved around change management for the staff. It took approximately six months to refine and mature the process. With subsequent improvement actions tailored to meet our standards and needs, the upcoming processes are expected to operate seamlessly. When it comes to the users of the app, the executives for the machinery maintenance, that is, those who have the least familiarity with computers, to my surprise, they managed to complete the forms and checklists on the app correctly every time. They found the app user-friendly, which is one of the application's strongest points.

Pros

In my view, Tekmon’s primary advantage is the ability to digitize forms, integrate them into a process, and independently monitor the progress of specific tasks. There's no need to engage with developers for routine tasks or the digitization of various processes, anyone in charge of process optimisation and who is a bit tech-savvy can do it. I also have a good impression of the company's customer support; they are by my side to give me advice to move forward.

Cons

Not a drawback, but a note: a focused initial design and approach are necessary to fully leverage the solution. The capability to construct forms requires an additive design. It took some time to grasp how to utilize it to its fullest extent

Review Source

AT

Anastasios T.  
QHSE Manager  
Building Materials  
Used the software for: 2+ years

### "Extremely responsive team and ever-evolving software"

March 27, 2024

5.0

I work for a leading company in the aluminium industry, and we rely on Tekmon for streamlining Health & Safety processes. We've digitised our procedures, asset management, and real-time KPI monitoring, continuously enhancing features. Beyond users and admins, department directors utilize Tekmon to track data, facilitating shift manager involvement in training and Personal Protective Equipment handling. Using the registration form, they can log into the system that X worker got the boots he needs or did the training required before starting his shift, for instance. Starting with a pilot program in September 2022, we swiftly transitioned from paper-based to digital processes across 15 departments. Tekmon's cross-device compatibility caters to our diverse workforce, with desktops favoured by older generations.

Pros

What I appreciate most is the team's constant support, which was crucial when we switched to Tekmon. Unlike our previous one, the app is reliable and dynamic, seamlessly adding new features. Our users quickly adapted to the app's ease of use, surprising us positively during training sessions. My favourite aspect is the app's agility—I can instantly measure new metrics, create forms, delegate tasks, and track progress effortlessly using the Business Intelligence tool. It couldn't be simpler!

Cons

Nothing comes to mind! We are content with the software and the team. I would recommend Tekmon to any company facing similar challenges to ours, both for the ever-developing software that offers multiple solutions for business operations and for excellent customer service on every level.

Review Source

GM

George M.  
Parking Office Assistant  
Real Estate  
Used the software for: 1-2 years

### "Mass Notification Tool for Mall Communications"

June 1, 2022

5.0

I cannot imagine working without the Tekmon's Mass Notification Tool. It helps with the ease of communication at crucial times and with crucial information. The feature of the tool, which shows who read the sms, responded and acknowledged it is extremely helpful in order for us to act accordingly asap. The reporting of how we use the tool is a key feature that is very simple to understand and helps us be more efficient and productive with our actions.

Pros

We were in need of a solution to help us communicate with clients that already have the card for parking, to inform them about a new service. Before the implementation of Tekmon mass notification tool, we would have had to call each 250 individuals and inform them of the new service update. Alongside this, as we are a mall, we would also communicate with merchants in regards to emergency incidents, evacuations etc and this tool has helped us communicate efficiently and keep track of responses and messages in serious circumstances.

Cons

There aren't really any cons to using the tool or with my experience of working with Tekmon. If any difficulties arise, the technicians are readily available to help as soon as possible. Quick to respond, quick to solve the issue and polite throughout the whole process from first day implementation to any other queries after that.

Review Source

GG

George G.  
Mechanical Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Critical Tool for Incident Management in Motorways"

July 25, 2022

5.0

Overall I couldn't recommend Tekmon and their solutions enough. Very positive experience, they always worked together with us as a team. The customer service team responds quickly with answers to our queries etc. The solution also has many more capabilities than you initially expect, with Tekmon solution they help you create your own personalised solution to solve your own custom projects. The most beneficial aspect of the solution that we couldn't live without now, is the reliability of the communication messages dashboard, which keeps a track of when messages have been delivered, unable delivered, who have received, opened and responded!

Pros

It didn't require a lot of time to implement the solution, a longer introduction period at the beginning to integrate everything and confirm our exact challenges and what Tekmon needed to do with the solution to integrate the two systems. Once integrated it was smooth sailing, and helped considerably to minimise workload. Nobody needs to do any tedious manual work, the system takes data from another system and automatically loads notifications, and the final recipient receives the notification automatically. There is no real input for employees to adapt to the system, or to require masses of training.

Cons

I cannot think of a con - the overall experience has been very productive and Tekmon have remained professional and extremely helpful throughout.

Review Source

AI

Arber I.  
Site Access Senior Delivery Manager – Access Team  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Tekmon Mass Notification"

March 29, 2022

5.0

Overall, our key pain points was confirming that staff had received and been notified about changes, incidents or emergencies, which has been resolved with the implementation of Tekmons mass notification solution. Tekmons solution also plays a key factor in enabling us to carry on working during COVID19 with social distancing, ensuring that our sites were as covid secure and regulated whilst still carrying out works. The solution gives management the confidence that all staff are aware of the safety regulations of that site and project, as well as form a register of all staff on site for fire evacuation etc

Pros

What we were really happy about with Tekmons solution, is that it is customisation and flexible, tailored so that we didn't need to have to change our processes for the system. It helped make our processes more efficient and easier to use, it was easy to implement into our procedures. Overall, Tekmons solution gave us the confidence we needed that our staff are aware of hazards and risks and brief of relevant actions at any emergency situation, which we have a real time track of. This level of confidence in staff is maintained between each and every site.

Cons

The only real challenge was getting the staff (3000+) users or more, updated and used to the electronic format (before it was paper). It was more of a training challenge - but Tekmon came through with test sites and trail sites and guides/training material to understand the application.

Review Source

HI

Helen I.  
Officer  
Civic & Social Organization  
Used the software for: I used a free trial

### "Disponibilità ed efficacia"

May 19, 2020

5.0

Pros

Una volta ricevute le necessarie spiegazioni è stato semplice usare il software. Anche grazie alla disponibilità del referente locale nell' adattare la piattaforma alle nostre esigenze.

Cons

Nulla da segnalare. Purtroppo abbiamo potuto usare il software per breve tempo poicheé il servizio è stato sospeso a causa dell'emergenza COVID 19, ma ci auguriamo a breve di riprenderne l'utilizzo data la sua utilità.

Review Source

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