---
title: "Knowa Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Knowa Software - reviews, pricing plans, popular comparisons to other Board Management products and more."
source_url: "https://www.capterra.com/p/200956/Knowa/"
page_type: "product"
language: "en"
---

# 

 Knowa Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Knowa

## What is Knowa?

Knowa is a multi-award-winning Board Management and Governance platform, recognised for its AI-powered technology, ease of use, and secure, intuitive design. Built for governance excellence, Knowa empowers boards and leadership teams to run more efficient meetings through smart agendas, secure document sharing, collaboration tools, and AI-driven knowledge discovery. Used by board directors, executives, trustees, governance professionals, company secretaries, and clerks, Knowa supports all those who play a vital role in effective board management and governance. Trusted by organisations of all sizes, Knowa delivers best-in-class performance, reliability, and 5-star customer support. ISO 27001 certified, Knowa upholds the highest standards of information security, ensuring complete confidence in data protection. Knowa has received multiple Capterra awards - including Best Ease of Use - reinforcing its position as the leading solution for intelligent, secure, and efficient governance.

## What is Knowa used for?

[Board Management](https://www.capterra.com/board-management-software/)[Meeting](https://www.capterra.com/meeting-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 103 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

£2000

Flat Rate, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Collaboration / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Board Management / 2026
-   Collaboration / 2026
-   File Sharing / 2026
-   Meeting / 2026
-   Portal / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Knowa?[Manage this product listing](https://www.g2.com/products/knowa/claim_requests/new?auto=true)

Rating Breakdown

4.9

+−

Features4.7

Value for Money4.8

Ease of Use4.8

Customer Service5.0

Rating Breakdown

4.9

Features4.7

Value for Money4.8

Ease of Use4.8

Customer Service5.0

## Knowa Reviewers Verdict

Updated September 2026

AI summary

-   Knowa is well suited to pension trustees, governance teams, and boards needing secure, organized meeting and document management.
-   Users appreciate its intuitive setup, helpful training, and strong support for governance, trustee meetings, and pension scheme oversight.
-   Day-to-day, it helps boards collaborate efficiently, centralizes documents, and simplifies meeting preparation and follow-up tasks.
-   Reviewers note pain points like occasional slowness, some document formatting quirks, and minor navigation or customization hurdles.
-   Knowa fits organizations prioritizing effective board operations and compliance, but buyers needing advanced document editing or faster performance should consider these trade-offs.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Knowa

4.9 (103)

VS.

[4.7 (1,069)](https://www.capterra.com/p/179015/OnBoard-Board-Portal/reviews/)

Starting Price

£2000

Flat Rate, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (103)

Ease Of Use

4.6 (828)

Value For Money

4.8 (83)

Value For Money

4.6 (642)

Customer Service

5.0 (95)

Customer Service

4.8 (618)

## Knowa alternatives

[4.4 (127)](https://www.capterra.com/p/151082/BoardEffect/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.8 (80)](https://www.capterra.com/p/201025/Easy-Board/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (81)](https://www.capterra.com/p/154125/Nasdaq-Boardvantage/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[BoardPro](https://www.capterra.com/p/164493/boardPro/)

[4.8 (828)](https://www.capterra.com/p/164493/boardPro/reviews/)

Starting price

$165.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/164493/boardPro/)

[View all alternatives](https://www.capterra.com/p/200956/Knowa/alternatives/)

## FAQs about Knowa

Overview

### What problems does Knowa solve?

Knowa solves disorganized board governance by centralizing meeting packs, agendas, minutes, documents, approvals, and discussions in one secure workspace. It reduces email sprawl, manual pack preparation, duplicated data entry, and slow document retrieval. Trustees, pension administrators, board secretaries, governance teams, and multi-organization collaborators benefit most.

Answer based on 95 reviews

Overview

### Which roles and teams benefit most from Knowa?

Knowa is most used by pension managers, trustees, and governance leaders who need secure board communication, document access, and meeting oversight. Consultants, client managers, and actuarial advisers use it to coordinate scheme administration and reporting, while executives and executive assistants rely on it for streamlined approvals, agenda management, and stakeholder visibility.

Answer based on 103 reviews

Overview

### What company size and industries is Knowa built for?

Knowa is built mainly for small businesses at 48% and financial services organisations at 56%, while also supporting enterprises at 39%. It serves boards and organisations across pensions, venture capital, education, charities, corporates, and the public sector, with additional use among management consulting firms at 10% and utilities at 5%.

Answer based on 103 reviews

Features and Usability

### What are the key features of Knowa?

Knowa includes core meeting management tools like agenda creation, meeting packs, minutes management, and action item tracking. Reviewers also highlight secure document storage, collaboration features such as discussions and file sharing, and differentiators like role-based permissions, audit trails, voting, and AI-powered search for finding information across records.

Answer based on 62 reviews

Integrations

### Which third-party tools and platforms does Knowa integrate with?

Knowa connects natively to Microsoft Outlook and Airtable, and it also supports Adobe Acrobat, Docusign, HubSpot CRM, Loom, Miro, PandaDoc, Smartsheet, SurveyMonkey, Typeform, Vimeo, Wistia, and Zapier. The catalog covers communication, CRM, document signing, project planning, surveys, video, and automation tools.

Answer based on 5 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Knowa?

Knowa is generally easy to onboard across a team, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say nontechnical users pick up the basics quickly after a short introduction, while new admins or teams learning fuller features and navigation may need more time, plus 1:1 guidance.

Answer based on 13 reviews

Getting Started and Support

### What customer support options does Knowa offer, and how do users rate the experience?

Knowa offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as quick, helpful, and easy to reach, with strong onboarding, training, and follow-up. A few note some features take time to learn, but support usually resolves questions promptly.

Answer based on 62 reviews

Security

### How does Knowa handle data security and access control?

Knowa uses secure document storage and sharing, backup, confidential online access, audit trails, and role-based area permissions that can be changed as responsibilities shift. Reviewers also describe strong cyber security and support for sensitive data. Some note access settings can feel unintuitive, and persistent login options may seem less secure.

Answer based on 21 reviews

Ease of use

### How easy is Knowa to use?

Knowa feels easy to learn and use for most board administrators, trustees, and governance teams. The interface is widely described as intuitive for meeting packs, document access, search, and annotations, though some new users may need initial training and a few teams find discussion threads or folder structure less natural.

Answer based on 37 reviews

## Who uses Knowa?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 1,226 Board Management reviews

Capterra data shows that buyers of Board Management software rank the following features as their top priorities:

-   **Meeting Management** (**52%** of reviewers rated this feature as critical)
-   **Secure Data Storage** (**66%**)
-   **Committee Management** (**54%**)

Knowa supports all three of the features reviewers consider most important: **Meeting Management**, **Secure Data Storage**, and **Committee Management**. Together, these capabilities help businesses coordinate board activities, protect sensitive governance information, and manage committee responsibilities more effectively, allowing teams to keep meetings organized, maintain compliance, and make informed decisions.

Secure Data Storage

4.9 (74)

86.49% of 74 reviewers that rated this feature as important or highly important

With this capability, you can store and share sensitive documents and personal data securely. Reviewers appreciate the robust security, ease of use, and compliance with regulations, noting confidence in data protection, encrypted storage, and controlled access for trustees and clients.

Audit Trail

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Task Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Access Controls/Permissions

4.8 (77)

75.32% of 77 reviewers that rated this feature as important or highly important

This aspect helps you assign and manage permissions for different users and groups. Some reviewers find it intuitive and flexible for restricting access to sensitive data, though a few mention the setup can be a bit clunky or confusing at first.

Meeting Management

4.9 (75)

78.67% of 75 reviewers that rated this feature as important or highly important

Knowa offers streamlined meeting preparation, easy agenda management, and centralized access to meeting packs. Users think it saves significant time, simplifies last-minute changes, and enables efficient collaboration, with intuitive tools for both planning and running meetings.

Document Management

4.6 (73)

73.97% of 73 reviewers that rated this feature as important or highly important

You benefit from easy, secure organization and retrieval of documents, including version control and advanced search. Reviewers indicate it’s flexible, intuitive, and supports sharing, with options for structuring folders and spaces to suit different clients and needs.

Knowa 80 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Access Controls/Permissions: This aspect helps you assign and manage permissions for different users and groups. Some reviewers find it intuitive and flexible for restricting access to sensitive data, though a few mention the setup can be a bit clunky or confusing at first.
- Action Item Tracking: Track the status of discussed/agreed tasks
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Annotations: Highlight content and/or make notations about parts of content
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Assignment Management: Assign issues and tasks based on availability or required skills
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Automatic Backup: Data is backed up automatically to prevent data loss
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Critical Date Alerts: Notifications received when important dates and deadlines are coming up
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Management: You benefit from easy, secure organization and retrieval of documents, including version control and advanced search. Reviewers indicate it’s flexible, intuitive, and supports sharing, with options for structuring folders and spaces to suit different clients and needs.
- Document Review: Review and analyze existing information across documents
- Document Storage: It gives you organized, secure storage for documents with strong search and version control. Reviewers appreciate the easy retrieval of historical files, unlimited storage, and intuitive upload and access, making it simple to manage and find key documents over time.
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Encryption: Convert data into a code for security
- Event Calendar: A list of events with their respective dates
- Event Scheduling: Plan an event's time and location
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Nonprofits: Software specialized for non-profit organizations
- Live Chat: Ability to chat online in real time
- Meeting Management: Knowa offers streamlined meeting preparation, easy agenda management, and centralized access to meeting packs. Users think it saves significant time, simplifies last-minute changes, and enables efficient collaboration, with intuitive tools for both planning and running meetings.
- Meeting Notes: Create and share notes/annotations taken during meetings
- Meeting Preparation Tools: Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Messaging: Communicate using messages within the system
- Minutes Management: Keep an official record of all meeting discussions, including decisions made, actions assigned, deadlines set, etc.
- Mobile Access: Access software remotely via mobile devices
- Notes Management: Allow users to create, edit, and sort multiple notes
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement
- Prioritization: Arrange tasks based on the level of priority or urgency
- Private Chat: Send messages to selected individual(s) from the entire audience
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: With this capability, you can store and share sensitive documents and personal data securely. Reviewers appreciate the robust security, ease of use, and compliance with regulations, noting confidence in data protection, encrypted storage, and controlled access for trustees and clients.
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- To-Do List: A digital list of items that need to be completed
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (103)

4.7

Based on 103 reviews

## Pricing

Value for money

4.8 (83)

Free Trial

Basic

£2,000

Flat Rate,Per Year

Value for money

4.8 (83)

4.8

Based on 83 reviews

## Integrations

[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[

Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Airtable](https://www.capterra.com/p/146652/Airtable/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (95)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (95)

5.0

Based on 95 reviews

## User reviews

Overall rating

4.9

Based on 103 reviews

Filter by rating

5(89)

4(13)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MC

MARTIN C.

Co Chairperson

Financial Services

### "Knowing Knowa"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2026

My overall experience is very good. Having used a scheme specific library in the past for storing minutes and documents I find the Knowa system more user friendly

Pros

The ease of locating past minutes and documents as well as dealing with day-to-day business. Resolving members cases has become a lot easier and faster

Cons

When colleagues respond I get a notification from Knowa and this means I have to login and access the system only to find out it is a colleague responding to my latest post

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Andy P.

Senior Pensions Executive

Financial Services

### "Known Governance Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2026

We use the Known governance platform and have found it outstanding, adding real value to our overall pension scheme governance service. It has introduced efficiencies and improved consistency across our clients and service offering.

Pros

The governance platform is user-friendly and very adaptable. The team at Knowa are always on hand, friendly with prompt response and suggested guidance or alternatives.

Cons

Nothing. Knowa delivers very good functionality, supporting and streamlining our pension scheme governance service.

Alternatives considered

[Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/)

Reasons for choosing Knowa

Knowa delivered the all round functionality we required.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

AN

Anonymous User

ESGC Secretary

Financial Services

### "Streamlined Governance with Knowa"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2026

Pros

I’ve found Knowa to be an exceptional tool for modern board governance. It truly streamlines the entire process of managing board and committee meetings, making our role more efficient and impactful. The platform is user-friendly. Directors can annotate documents, ask questions, and share insights directly within the platform, reducing email clutter and improving engagement. The Knowa support team is always on hand, responding quickly and helpfully whenever assistance is needed. Their proactive and friendly approach ensures any issues are resolved promptly, which makes a huge difference in maintaining smooth operations.

Cons

One minor limitation is that the platform currently doesn’t allow for scheduling breaks between sub-items within a meeting agenda. While this hasn’t been a major obstacle, it would be a useful feature for longer sessions. The good news is that the Knowa team has advised they are actively looking into this enhancement, which reflects their commitment to continuous improvement and listening to user feedback.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

FN

Farid N.

Client Manager

Financial Services

### "Great Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 11, 2024

Overall experience has been Excellent - I would highly recommend

Pros

Staff are very helpful, always prepared to assist users via different streams of communication. Innovative approach, always open to finding solutions to your requirements.

Cons

On rare occasions, software can slow down - although this may be down to factors outside Knowa's control such as users network issues.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DR

Danielle R.

Secretary to the Trustee

Financial Services

### "Using Knowa for meeting packs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2024

I enjoy working with Knowa on my schemes and would recommend if asked.

Pros

I find Knowa easy to use and intuitive to navigate.

Cons

I think the document library could be improved.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EH

Eddie H.

Client Manager

Financial Services

### "Knowa in action."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2024

Extremely impressed and the back up support team at Knowa are brilliant!

Pros

Knowa is very easy to use and adaptable.

Cons

Not much, it took me a little while to get used to it, but it soon becomes second nature.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MC

Melanie C.

Professional Trustee

Financial Services

### "Knowa knows...how to make your trustee role easier!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2024

So many practical ways of enhancing the whole trustee board experience, from running meeting to discussion forums and document storage. Also improvements are done in the background so don't interfere with usage. Service is excellent too - nothing is too difficult.

Pros

Simple to use but extremely effective in providing what is needed for improved governance.

Cons

Makes all other similar offerings pale in comparison. Once you are using Knowa, very difficult to settle for something else.

Switched from

[Board Intelligence](https://www.capterra.com/p/159635/Board-Intelligence/)

Cost and ease and ongoing improvements with technology developments. BI was stuck in old fashioned approach.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AM

Adrian M.

Senior Client Relationship Manager

Financial Services

### "Knowa is fantastic and should be used by all Pension Schemes as the gold standard "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2024

Excellent, I have promoted to clients and for those who dont have it already even moved some on to it as it s easy to talk about the benefits of it.

Pros

The collaboration space is fantastic for discretion cases and send files securely

Cons

One the team training was hard to get but once I had a play around I got up to speed pretty quickly. Maybe when I new user is added a quick 5 mins call just to introduce the various functionality at a high level would be great.

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Knowa is far superior for meeting pack preparation

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 27, 2024

Hi Adrian, thank you for sharing your feedback. We genuinely value insights like yours and are committed to continuous improvement. Your suggestion of a quick 5 minute call for a new user is also one we 100% agree with. In fact, any new user receives a link to book a 15 minute individual onboarding call with us. Thanks again for helping us make Knowa better!

AR

Andrew R.

Client Manager

Financial Services

### "Knowa governance "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2024

Very approachable and collaborative team who are focused on getting what we want and offering more, if relevant

Pros

Breadth, depth, flexibility and speed of governance

Cons

Knowing I can do more with more to get the most out of it

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

Trustee

Financial Services

### "The best tool I have used for trustees"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2024

really stable, its great for communication between the trustees via chat. meetings are easily arranged and the agenda and timings can be dynamically modified if things change.

Pros

the centralised system is a one point for all things I need as a trustee

Cons

can be difficult to navigate all of the areas needed, especially with add on elements for risk register etc

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/200956/Knowa/reviews/)

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