# eBenefits Network Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eBenefits Network Software - reviews, pricing plans, popular comparisons to other EDI products and more. Source: https://www.capterra.com/p/201001/eBenefits-Network --- # eBenefits Network Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eBenefits Network ## What is eBenefits Network? eBenefits Network is the Nation's Leading Independent Network for Employee Benefits and Related Services: eBNs Enterprise Data Integration Hub connects many-to-many data formats and protocols for HR and Payroll Systems providing 360 round trip integrations and data flow. eBNs workflow engine and file transformation services make any HR task simple, secure and scalable. Enterprise level organizations and small business, and everyone in between, benefit from eBN automation and connectivity. ## What is eBenefits Network used for? [EDI](https://www.capterra.com/edi-software/)[Benefits Administration](https://www.capterra.com/benefits-administration-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eBenefits Network?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ebenefitsnetwork.com&name=eBenefits Network) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eBenefits Network 4.7 (15) VS. [4.9 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price Contact vendor Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (15) Ease Of Use 4.9 (4,776) Value For Money 4.3 (12) Value For Money 4.8 (3,629) Customer Service 4.6 (14) Customer Service 4.7 (3,912) ## eBenefits Network alternatives [4.3 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (4,205)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (3,426)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201001/eBenefits-Network/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.9 (7) 57.14% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data ACA Reporting 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Collect data and compile reports to stay in compliance with Affordable Care Act requirements Online Benefits Enrollment 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Select benefits and provide information needed to participate in a benefit via an online portal Benefits Dashboard 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Use a dashboard to view benefits that are selected by employees or offered by employers COBRA Administration 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage mandated benefit continuation for employees who no longer work for the company for a limited time period Deduction Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Determine what amounts employees should contribute towards their benefits from each paycheck eBenefits Network 29 features Collect data and compile reports to stay in compliance with Affordable Care Act requirements Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Delegate benefits administration to third party vendors Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Manage mandated benefit continuation for employees who no longer work for the company for a limited time period Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Alter the layout and content of reports Import and export data to and from software applications Determine what amounts employees should contribute towards their benefits from each paycheck Set up and manage short and/or long term disability insurance benefits Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks Integrate with existing ERP systems Track employee time off under the family and medical leave act (FMLA) Set up and manage health insurance benefits for employees Compliant with HIPAA, which sets standards for sensitive patient data protection Automates core HR functions such as talent management, employee evaluation and learning management Set up and manage health savings and flexible spending accounts for your employees Set up and manage life insurance benefits for your employees Select benefits and provide information needed to participate in a benefit via an online portal Manage employee salary processes, data, taxes, and records administration efficiently System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (15) 4.5 Based on 15 reviews ## Pricing Value for money 4.3 (12) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.3 (12) 4.3 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (14) 4.6 Based on 14 reviews ## User reviews Overall rating 4.7 Based on 15 reviews Filter by rating 5(11) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CG Catania G. Sales Manager Retail ### "My Experience With eBenefits Network" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 25, 2024 Pros Using eBenefits Network is easy and it comes at a manageable cost. It has all the features we need. Cons Not a single complaint as of now. It is amazing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IS Ibrahim S. Operations Associate Insurance ### "Well organized online portal and great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2021 Great. Working with EBN I have learned a lot about EDI implementation. It's a pleasure working with Mary. She is easy to talk to and is happy to answer our questions during our weekly calls. Also, the analysts working with us do a great job. They always keep us in the loop every step of the way which is very nice. Pros The product is easy to use. I really like the "open action items" tab because I am able to filter and see what is pending on me, the partner. This is very helpful because it eliminates time wasted on searching through each project to see what is needed from my end. All the transmission dashboard is helpful. Whenever a team member asks me about the status of a file feed, I always refer to that dashboard and it provides me with detailed information. Cons Overall I really like this software. It would be nice to get some type of notification for whenever a new action item is available for the partner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Jared F. Partner Insurance ### "Good value for freeing up time with EDI service" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 5, 2021 Overall eBenefits Network has been great to work with and quick to respond to any needs. Pros This software allowed us to have much more time and increase client satisfaction since we no longer needed to worry about processing client data. The EDI feeds seemed to work seamlessly. Cons I do find that the software is difficult to find what you are looking for and is not real user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Stacie M. Account Manager Consumer Services ### "Great Customer Service!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 5, 2021 Pros The customer service is far more superior than other competitors. Having a dedicated rep is very helpful. We have a had three different reps over the years and they have all been top quality. Cons I do wish there were less issues with the file feeds. When there are issues it seems we do not have visibility as to what the issue is and are just waiting to hear back from an analyst. The typical response is a mapping issue but no much further than that. Why all of a sudden would a mapping issue come up and we are never given a why or how EBN will be proactive in the future to keep additional issues from occurring. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM DANIEL M. HR Manager Automotive ### "Overall good product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 15, 2021 Overall our experience has been good. Pros Over all the product works well by sending our benefit data to our carriers on a weekly basis. Cons Occasionally we will have errors to correct. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Leah R. Account Manager Insurance ### "Great Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 11, 2021 Pros I was just calling around to get information on products and received great Customer Service from eBenefits. Cons There was nothing I don’t like so far from eBenefits. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZY Zack Y. Enrollment Technology Coordinator Insurance ### "EBN Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 8, 2021 Pros I like it’s ability to connect systems that are not able to work directly with each other. Cons The setup can be tedious and difficult to understand the vernacular being used. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Rosie C. Account Manager Information Technology and Services ### "Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2021 It has been a great experience. Their support team is always very helpful and responsive. Pros Software is easy to use. It has been improved a lot in the last couple of years and has been very easy to use and navigate Cons Major con was not being able to easily obtain copies of previous edi files. The software has now been improved by adding the Transmissions Dashboard which has made up for this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Arthur S. Sales Hospital & Health Care ### "eBN is a lifesaver " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2021 Amazing. Pros Referred a client to eBN. They loved it and so did I. Cons No con. I liked this service and solution a lot Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Amy C. HR Consultant Human Resources ### "Ease of Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2021 Pros I like how easy the software is to manage multiple clients and their benefit needs. Cons I haven't yet experienced anything that I don't like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201001/eBenefits-Network/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)