# PortaBilling Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PortaBilling Software - reviews, pricing plans, popular comparisons to other Billing and Provisioning products and more. Source: https://www.capterra.com/p/201016/PortaBilling --- # PortaBilling Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PortaBilling ## What is PortaBilling? PortaBilling is a comprehensive billing and charging platform for telcos and communication service providers. Launch, price, provision, and manage the complete range of telecommunication services. ## What is PortaBilling used for? [Billing and Provisioning](https://www.capterra.com/billing-and-provisioning-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PortaBilling?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.portaone.com/&name=PortaBilling) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PortaBilling 4.5 (4) VS. [4.6 (5)](https://www.capterra.com/p/128313/OSS360/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (4) Ease Of Use 4.4 (5) Value For Money 5.0 (4) Value For Money 0.0 (0) Customer Service 5.0 (4) Customer Service 4.8 (5) ## PortaBilling alternatives [0.0](https://www.capterra.com/p/48069/Cadebill/#reviews) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [4.0 (1)](https://www.capterra.com/p/79109/BDS-I-and-MBS/#reviews) Starting price $150000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Sure](https://www.capterra.com/p/129917/SURE/) [4.6 (5)](https://www.capterra.com/p/129917/SURE/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129917/SURE/) Highest Rated [zLinq](https://www.capterra.com/p/10023571/zLinq/) [5.0 (2)](https://www.capterra.com/p/10023571/zLinq/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10023571/zLinq/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing Create, manage, and send invoices or bills to customers Customizable Billing Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates Flexible Rate Tables Control and set flexible rates that depend on multiple variables and enable rate automation and calculation Post-Paid Service Services paid in real-time or end of the monthly billing cycle. Pre-Paid Service Services paid in advance before the end of the monthly billing cycle. Rating Engine The calculation of a price/premium based on specific variables. PortaBilling 8 features Create, manage, and send invoices or bills to customers Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates Control and set flexible rates that depend on multiple variables and enable rate automation and calculation Services paid in real-time or end of the monthly billing cycle. Services paid in advance before the end of the monthly billing cycle. The calculation of a price/premium based on specific variables. Online portal through which end users can access the system, manage tasks, or obtain information Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network. Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 5.0 (4) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (4) 5.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.5 Based on 4 reviews Filter by rating 5(2) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RI Rosemary I. IT Support Telecommunications ### "Portabilling MR72 review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2020 Portabilling has been really interesting to use, and there are usually lots of learning and knowledge sharing between the sales and technical team. No regrets so far. Pros What I liked most about the software for the User Interface for MR72. It was more user-friendly and pleasant to look at. Also, the challenges faced with loading pages were no longer encountered in the new release. It is also easy to navigate, with faster response time on actions taken. Integration with the business was also good, and the customer service team were always ready to assist. Cons The tariff-change feature should be worked on, such that a change of tariff based on set policies should not result in loss of signals. Also, hotlining features should be refined and made seamless. And also, better integration with PCRF. Reasons for choosing PortaBilling Portabilling was less expensive, and we were won over by their sales and customer service team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2020 Dear Rosemary, Thank you for your kind words about the new PortaBilling UI! This project took a lot of effort, but we are happy that we hit our goal to improve speed, navigation, and overall UX. By tariff-change feature, do you mean changes in the Internet access policies? I think so, because in PortaBilling you need to change the access policies to modify tariff configuration (speed, rates, etc.). The reconnect is a system behavior that's needed to initiate the session with the new parameters. We've improved the behavior, and starting from MR75-4 the reconnect is performed smoothly. Issues with hotlining were also fixed in releases MR80-3+. Integration with PCRF and other third-party systems is typically driven by the customer, since there are a variety of business scenarios. Now that we've added iPaaS, the new scenarios can be created and "dropped in" as containers in just a few weeks, then maintained via low-code UI. Get in touch with us to know more! BR, Vlad OS Oluwatosin S. Snr. Product Specialist Telecommunications ### "A cool and nice software. I've been using for about 10 years." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 17, 2020 We have been using PortaBilling for about 10 years now, and true it has its limitations like every application but the experience has been wonderful. The fact that we can customize the Application to suit our desires and also able to integrate easily with other systems, both Internally and Externally. Each MR is designed to support more features and new features. The support is Awesome! 24/7. Pros Flexibility, easy to customize to your taste and desires. Integration with other vendor systems is always right on point. Support is awesome! Always there even when you are doing your own internal maintenance that might affect the Billing System. Cost Affordable, compared to others. Yearly training. Frequent Maintenance Release (MR) that is always designed to support new features in the technology world. Cons Limitations in some features expected in RFC but when once those features are highlighted, they get built into it software in the next Release. Some times, the results written in the documentations are not what you get. You need to escalate to the support team before you achieve those results. Additional feature requests comes with a cost. Reasons for choosing PortaBilling The software to some extends meets most of our requirements, budget, the availability of documentations for read ups and research. Above all, the development codes, APIs are so open and available for easy customization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2020 Dear Tosin, It's difficult for a software vendor to support all new RFCs as they come out, so we focus on the most common ones and those requested by clients. If you find that our software doesn't support a recent RFC that's important for your business, let us know: the requested feature can be delivered in the next MR that come every 7 weeks. Our software documentation contains thousands of pages. Even though we strive to maintain an "excellent" rating by our clients, there's always a chance of minor inaccuracies. Please let us know if you notice any contradiction in our documents: we'll correct it! Not every request for a new feature comes with a fee. You can submit a request to a wish list, and if it's common among the community and we have the resources, we'll work on it. Otherwise, fees are one way to prioritize for some single-customer requests. Good news: we do not charge our users for the new features we add so, as a customer, you will receive lots of them at no cost! BR, V JP Javier P. President Telecommunications ### "More than a provider, a partner. Premium Support is key." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2020 PortaOne if a great company to work with. Their support is really good and it has a culture of discipline and responsiveness that goes across all the touch point we have interacted with. We have their PortaCare Premium support and it is money very well spent. This service allows us to concentrate on the business side of leveraging the system and not into the harsh system admin and maintenance, which they take care of. We enjoy much the honest, direct and humble approach of their executive team. For us much more than a provider, PortaOne is a partner we expect to grow with. We will have a hard time keeping our average customer for 9+ years if we did not have the stable and reliable platform we have, which has enabled us to invest much more in customer experience, while keeping competitive prices. Pros Dependable, reliable and very powerful. PortaBilling is in the base of our core offering and it has been very dependable for more than 13 years. We started on Release 13 and we are now running on release 75, upgrading permanently with PortaOne's premium support. Cons As any complex system it takes some effort to understand the logic and concepts behind, but it is not a particular fault of PortaBilling, but a typical situation of complexity. PortaBilling should have a much better reporting capabilities, being this the weakest point, but I understand this is being resolved with the PortaBI option. Reasons for choosing PortaBilling Other products then looked simpler, but we chose PortaOne for their feature reach functionality and the very solid real-time billing capabilities. We believe we made the rigth choice, as none of their competitors then are still around and PortaBilling has been instrumental on our 17 year evolution from VoIP, International DID pioneer, into our mature and reliable offer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2020 Dear Javier, Thank you for your review. Over those years of our cooperation, you have been much more than a customer for us you have also been a visionary and an inspirer. We always highly appreciate your input into our ongoing work on new tools and features, including PortaBI. Yes, we do agree that complexity is a challenge to overcome, both in the product (where complexity acts as the flip side to versatility) and in running a business. And indeed, PortaBI is intended to help our customers have a clear view of their situation and chart their individual way to success. We are looking forward to many more years of cooperation with you and many more exciting endeavors! Best regards, Vlad LM Lazar M. Telephony Services Development Manager Telecommunications ### "Good all in one solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 6, 2020 Excellent Pros Combination of billing Proxy and unified communications.Support is excellent. Cons Complexity, frequent updates and glitches in unified messaging part. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 11, 2020 Dear Lazar! Thank you for your helpful review and the appreciation for our Product and the work behind it. Our Team was delighted to read it! We always strive to make our solutions more user-friendly, simple, yet fast, efficient, and up-to-date, and we will use your feedback to do just that. I know that you're still using an outdated Release, but we have plenty of tools (for instance, custom migration project) to bring your platform software to the latest LTS Release with minimum efforts. With the latest LTS, you will be able to use the unified messaging part to the fullest. We would also love to learn about your future projects and assist you with those. Please contact me via success@portaone.com, I'll make sure that relevant resources at PortaOne are identified and involved. Best regards, Maryna ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)