--- title: "Shogun Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Shogun the right eCommerce solution for you? Explore 106 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/201037/Shogun/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Shogun 4.8 (106) [View alternatives](https://www.capterra.com/p/201037/Shogun/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Shogun Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews AA Adam A Head of PPCOnline Media, 51 - 200 employeesUsed the software for: I used a free trial. “How it integrates directly with Shopify, allowing me to build on brand landing pages for our ppc campaigns using the theme's fonts.“ September 17, 2024 DY Darren Y Sr Manager, Digital MarketingMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “The editor can feel slow at times and occasionally glitchy when working with more complex layouts.“ April 10, 2026 LB Lidia B Operations ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “Intuitive drag and drop page builder, extra option to add custom CSS, being able to include custom fonts and of course, the speedy and excellent customer service!“ September 5, 2024 SH Samantha H Marketing DirectorSports, 2 - 10 employeesUsed the software for: 1-2 years. “I do have issues with sizing things(containers/font/spacing) across different formats like desktop vs tablet vs laptop“ September 15, 2024 DY Darren Y Sr Manager, Digital MarketingMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “Templates are solid starting points and customizing them is fast.“ April 10, 2026 AH Ash H eCommerce ManagerApparel & Fashion, 51 - 200 employeesUsed the software for: More than 2 years. “Slight frustration is that it would be great to use our own CDN for imagery to improve speed of load and also the same for some scripts that fail lighthouse tests.“ August 13, 2024 DY Darren Y Sr Manager, Digital MarketingMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “The drag and drop editor is genuinely easy to use and doesn't require dev support for most page builds.“ April 10, 2026 MR Malin R Digital Project ManagerConsumer Goods, 11 - 50 employeesUsed the software for: 1-2 years. “The regular text element don't have different settings for mobile which makes the adjustment for different width a bit tricky.“ October 3, 2024 ## Showing most helpful reviews Showing 1-25 of 106 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ryan B. Owner Online Media Used the software for: 2+ years ### "Shogun helps me build sites faster with great results and conversions!" August 13, 2024 5.0 Shogun has become my go to tool to speed up my processes in building great looking pages. The publishing and autosave have helped save me from losing work. Pros Shogun is easy to visually layout and modify landing pages and web pages. I have used this extensively with clients sites and have great results! The tools to manage SEO and Meta data are great. Page speeds are very fast! Cons Some of the paragraph text editing features are lacking but you can easily work around these. Alternatives considered [Figma](https://www.capterra.com/p/175027/Figma/) Reason for choosing Shogun Visual builder is better then only a design platform Review Source SB Sean B. Owner, Operator, Designer Consumer Goods Used the software for: 6-12 months ### "Showgun supports soars to resolve integration issue. " August 13, 2024 5.0 Overall, I am very happy with the Showgun APP. I enjoy building the pages for my store in a professional way and I feel Showgun supplies that. I love the overall feel and design of the platform. Pros The Support was fabulous. \[sensitive content hidden\] was awesome, he listed detailed steps to help me resolve my issue. I definitely learned something and I can't thank \[sensitive content hidden\] at Showgun support enough for all his assistance. Cons I'm enjoying Showgun. The integration process with Shopify is important and I wish there were more tutorials out there about the integration. Alternatives considered [Debutify Theme](https://www.capterra.com/p/209802/Debutify/) Reason for choosing Shogun It was the product used in the tutorials we purchased for Drop Shipping. Review Source JB Jake B. Founder Food & Beverages Used the software for: 1-2 years ### "Customer support helps in a pinch" June 13, 2024 4.0 Pros Shogun allows us to easily build and customize our website. \[sensitive content hidden\] from Shogun support helped us quickly identify and fix a website issue within a few hours. He sent a helpful video explaining what we needed to do. It was nice to interact with a real person who understood the problem and quickly and clearly showed us step for step how to fix it. Cons There was a bit of a learning curve and it was difficult to understand how to best implement the tools and features available. Review Source JD Jade D. Founder and Director Retail Used the software for: Less than 6 months ### "Incredible Customer Service and Make Your Dreams Come True Self Web Design!" September 17, 2024 5.0 What I love the most is that I've had a steep learning curve to figure out how to use Shogun BUT the customer service is absolutely one of the best around. Hands down!!! These guys get back to you blazing fast and ALWAYS ALWAYS ALWAYS do their best to help. No more waiting for days for shitty customer service or for your web developer to take their sweet time getting back to you. These guys have impressed me with the like 40 times I've had to get in touch with them now in the last two weeks. AMAZING. I give them virtual hugs every time they help. I love this amazing fast customer service. Pros I absolutely love the flexibility of creating your OWN website pages from scratch!! You're no longer at the mercy of expensive web designers and waiting endlessly for them to help. No more of that nonsense. Shogun lets you be as creative as possible and I just created a main page that no other designer has been able to do for me effortlessly. Im so incredibly happy!!!! Cons It's a little glitchy. I find I have to click on things a lot for them to work and things disappear and need to redo things sometimes when Im working on a page. I've no idea why. Sometimes while my page is loading I see things appear only briefly that should be hidden. Im hoping these are things they can resolve easily for flawless page rendering. Alternatives considered [PageFly](https://www.capterra.com/p/10005946/PageFly/) Reason for choosing Shogun Because Shogun integrates with Bigcommerce. but honestly Im sorry to say I would have gone with your competitor as they offer more for less money. Shogun is super expensive if I/when I jump to the next tier of service and the competitors charge ALOT less. Review Source TS Trisha S. Director of eCommerce Strategy Retail Used the software for: 2+ years ### "Amazing App! " August 13, 2024 5.0 Amazing! I refer Shogun to anyone that has a Shopify website. Pros The ability to create new engaging, seo optimized landing pages within minutes. And another HUGE pro is the team! They are outstanding. Cons Petty, but the carousel module. I would love to see a more modern style. Reason for choosing Shogun Been a fan of shogun since inception. You can not compete with the customer service and expedited service you receive from that team. Review Source SS Shannon S. E-commerce Content Marketing Manager Wholesale Used the software for: 2+ years ### "As easy as drag and drop!" August 30, 2024 4.0 Made creating fillable forms & additional landing pages for our site so simple. Pros Great product for non web developers. Easy editing to make it what you want. Cons If your site is highly customized already before using shogun some design previews are not portrayed properly. Alternatives considered [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/) Reason for choosing Shogun The setup and navigation was difficult yet with Shogun it was simple and had 2 pages build the same day we setup and integrated Shogun with our site. Review Source AE Alia E. Marketing Manager Music Used the software for: 6-12 months ### "Game-Changer for Our Business!" September 18, 2024 5.0 Overall, my experience with Shogun has been fantastic! It’s helped us elevate our site’s design, and the customer support has always been prompt and helpful whenever I needed assistance. It’s made running my business online so much easier! Pros What I love most about Shogun is its flexibility. You can fully customize your site without needing to be a coding expert. The drag-and-drop builder makes it so easy to design stunning pages, and the templates are a huge time-saver. Cons If I had to pick something, I’d say the pricing could be a bit more accessible for smaller businesses. But honestly, for the value it offers, it’s worth every penny. Switched from [Elementor](https://www.capterra.com/p/169468/Elementor/) We have a headless e-commerce with big commerce, also Shogun is not as heavy as elementor Review Source GB Guy B. Community and Content Manager Consumer Goods Used the software for: 2+ years ### "Fantastic potential, we only touched the surface" July 11, 2024 5.0 Shogun gave us a sense of freedom with our design flexibility and an in-house competence to update our Shopify store well beyond the constraints of the standard theme templates. The whimsies of our design and marketing team could rapidly become a reality. Pros Shogun made it very easy to develop customised content without having to outsource to an external Shopify developer. We were able to create highly customised landing and internal pages that greatly contributed to the communication objectives for our brand. It was also very easy to develop and adapt targeted support material for the benefit of our broader community. Cons As an early adopter when Shogun was still young, we did not wholeheartedly embrace the updated pricing plans when the new tiers (and admittedly, new features) were introduced. Alternatives considered [PageFly](https://www.capterra.com/p/10005946/PageFly/) Reason for choosing Shogun Shogun clearly demonstrated a broader and more robust capability at the time. Review Source TS Tomo S. Staff Apparel & Fashion Used the software for: 2+ years ### "customer service" July 31, 2024 5.0 It's good, we don't create complicated web pages, so the features they offer are more than enough for us. Pros I like their customer support team, they always help us fix problems efficiently Cons When editing the page, there's a time lag that makes it difficult to move or edit elements quickly. I'm not sure if it's due to my PC or slow internet connection. Switched from [Gem](https://www.capterra.com/p/204052/Gem/) We once tried GEM because its fees are lower than SHOGUN's, but since we're already accustomed to SHOGUN, GEM didn't work as smoothly for us. So, we decided to go back to SHOGUN Review Source TS Tanya S. Marketing Manager Consumer Goods Used the software for: 1-2 years ### "Helpful app for building web pages" June 7, 2024 4.0 Overall happy with the product and their customer service. Pros Easy drag and drop design elements, and several layout options/tools that exceed what BigCommerce platform offers. Cons We would have issue with keeping up with monthly billing (probably mostly on us) and trying to get back in if our payment failed, but the Pro side of this is Shogun worked with us to come up with a better setup. Switched from [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) BigCommerce basic options were just that ... basic and not very attractive especially for blog articles. Review Source JP Jeff P. Chief Creative Officer Health, Wellness and Fitness Used the software for: 1-2 years ### "Exceptionally happy." July 3, 2024 5.0 Generally love it. Again only had that one issue above, but otherwise the ease of use and functionality is excellent. Pros \[sensitive content hidden\] was very knowledgeable and thorough. Never felt rushed or like he didn't actually want to help me solve the problem. Excellent CS overall. Cons When it doesn't save or post and I need to reset the page and redo work already done. Switched from [Sumo](https://www.capterra.com/p/175695/Sumo/) Better Shopify integration, More robust functionality, etc. Review Source MR Matt R. Website Executive Sporting Goods Used the software for: 2+ years ### "Shogun is great for evereyone" June 7, 2024 5.0 Overall shogun is a good experience, I would recommend it to a range of people whether they have lots or little experience in page building. Pros Shogun is super easy to use and there's a great amount of customisation available. We don't even use the top-of-the-line package but we have a lot of ability to design pages in lots of different way but can still make pages that fit with the rest of our site. Also some of the fastest and best customer service compared to other apps we use. Cons Harder to create custom/coded assets to use on pages. Sometimes there are issues with pages that we are unable to solve as a company but customer service always fixes the issues very promptly. Review Source NB Nicole B. Owner Food & Beverages Used the software for: Less than 6 months ### "We Couldn't Do it Without You" September 10, 2024 5.0 I'm overall really happy with what Shogun has made possible for us. Our business has thrived since switching. Pros The customizability options that I specifically needed. The customer service is also always very helpful. Cons Glitches within editing and some limited features. It would be brilliant if I could edit an ordering page that looks just like Shopify's instead of having to try to recreate it and keep things edited across numerous variants. It takes forever to save and load and often doesn't save my changes, also. Review Source RT Rachel T. Graphic Designer Printing Used the software for: 1-2 years ### "Fosters creativity with great product support" July 2, 2024 5.0 I find that in general, Shogun allows me to be creative with my page layouts and achieve everything I'm hoping to capture on my web page design. Their customer service has always been extremely helpful when I run into a roadblock. Pros It's pretty user-friendly and offers lots of options for page layouts. Cons It can be tricky to match the style of Shogun pages to other pages on my website that use Shopify templates. Review Source DN Dustin N. Multimedia Designer Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use, but still an advanced page builder!" August 30, 2024 4.0 Its been way better than having to use Shopify's theme builder FOR SURE. Pros The UI is great, lots of options to choose from for each block and not in an overwhelming way. Also, I love the snippets feature so i can copy and paste advanced elements with ease. Their support is excellent and fast as well. Cons The biggest con is only having a 45% image quality limit even on my paid version... Also, page speed is a minor con. I noticed once switching to shogun my page speeds suffered a bit, but it isn't something too noticeable on the front end. Review Source KS Kristine S. Digital Marketing and E-Commerce Mgr Consumer Electronics Used the software for: 2+ years ### "Shogun is a business necessity for our company" June 27, 2024 5.0 Pros Shogun has been an invaluable tool in helping us create content and landing pages for our website. It has a lot of turnkey features that are easy to customize. The user interface is pretty straightforward. They have a lot of elements and templates ready to use. \[sensitive content hidden\] from Customer Support has been so exceptionally helpful and knowledgeable. He is by far my favorite customer service agent across all apps and software we use. He is always available to help and very friendly. Cons Some discrepancies between the editor and live end can be experienced, when it comes to rendering/styling of text. There are some customizations that need a bit of help from customer support if you are not experienced in CSS. But customer support is always available to help guide you in case you run into a wall Review Source AB Amanda B. Manager Sports Used the software for: 1-2 years ### "Great App, Awesome Customer Service" July 22, 2024 5.0 Gear product, makes my websites look way better and it's very easy to teach any new team member when needed too. I also needed to upgrade my plan and needed to reach out to their customer service. They were amazing. Pros It is very easy to use and solves a lot of problems without the need of a developer. Can create and improve your UX. Cons It is very expensive and the price difference between each plan is massive, so you can't make small upgrades as you grow. Reason for choosing Shogun A lot of features to customize my website Review Source GL Goun L. front-end developer Food & Beverages Used the software for: 6-12 months ### "Review of my experiences" July 25, 2024 5.0 Pros I love using Shogun! It's easy to build and maintain our landing pages and websites. The Shogun support team is really helpful, supportive, and kind. I tend to ask questions to the bot and support team, and every time I do, they are willing to help solve my issues. Cons I don't have any bad experiences so far. Review Source CH Chiaki H. CEO Retail Used the software for: 2+ years ### "Great app!" August 7, 2024 5.0 I like the app very much. Support is always wonderful. Pros I like that it is intuitive and easy to use. Cons I wish we would have more format flexibility. Review Source RJ Robin J. eCommerce Manager Food & Beverages Used the software for: 6-12 months ### "Easy to use page builder for Shopify" September 2, 2024 5.0 Overall I am very pleased with the features and the look and feel of the software. Happy to recommend to anyone looking for an easy but professional way to build extra Shopify pages. Pros They layout of the dashboard makes it simple to see all the tools at your fingertips. The option to easily set up variants of pages is a usual feature as well. Cons Sometimes the tinymice editor disappears when you click on a element or it can cover some of the content. Review Source MP Marisa P. General Manager Retail Used the software for: 2+ years ### "Best app for Shopify" June 4, 2024 5.0 Pros I can build and personalize very easy the pages I need. Cons The menu and colours are chosen for the page. Review Source DM Dana M. Founder Arts and Crafts Used the software for: Less than 6 months ### "Great customer service!" August 20, 2024 5.0 Great customer service experience! This is the tool that I need to make my website look more polished! Pros I've used shogun in the past and it is even easier now to make my pages look like I'm an actual designer! When I had trouble figuring out a format, I reached out to customer service and had a response that 100% solved my problem in a matter of hours. Cons So far, nothing major! I'm able to figure it out as I go and getting support from customer service. Review Source ML Millie L. Creative Food Production Used the software for: 1-2 years ### "Amazing customer service" August 29, 2024 5.0 Pros Amazing customer service. Andre, James, and Sweetan, they are SUPER helpful! Cons They are super helpful if you have any questions or issues. Review Source RJ Rebekah J. Marketing Executive Machinery Used the software for: 1-2 years ### "Brilliant Service!" September 2, 2024 5.0 Brilliant and would recommend them to anyone, \[sensitive content hidden\] is brilliant! Pros \[sensitive content hidden\] was extremely helpful and accommodating. He resolved my issue super fast and showed me different ways of doing things to help improve my work in the future. He provided videos and walk-throughs. This was all done very quickly. Cons I have nothing bad to say about this company, they are always accommodating and super helpful. Review Source SL Simon L. Store Manager Food & Beverages Used the software for: 2+ years ### "Shogun Review" August 23, 2024 5.0 My overall experience has been quite positive. The quick and friendly support provided made it very easy to understand and enjoyable to work with. Initially, the only trouble for me was the change of the design. However, with time, I got used to it. Pros Quick and friendly support. It is easy to understand and enjoyable to work with! Cons The only trouble for me was the change of the design. However, with time, I got used to it. 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