# Page 4 | Shogun Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Shogun the right eCommerce solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/201037/Shogun/reviews

---

Shogun

4.8 (105)

[View alternatives](https://www.capterra.com/p/201037/Shogun/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 4 - Reviews of Shogun

## Showing most helpful reviews

Showing 76-100 of 105 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ER

Eleni R.  
Director of Marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "Fantastic Page Builder"

July 4, 2024

5.0

It's a wonderful page builder and our overall experience has been extremely positive.

Pros

Very easy to use and customer service is excellent.

Cons

There is nothing I can say that I like least. It's a great app. :)

Review Source

JB

Jake B.  
Founder  
Food & Beverages  
Used the software for: 1-2 years

### "Customer support helps in a pinch"

June 13, 2024

4.0

Pros

Shogun allows us to easily build and customize our website. \[sensitive content hidden\] from Shogun support helped us quickly identify and fix a website issue within a few hours. He sent a helpful video explaining what we needed to do. It was nice to interact with a real person who understood the problem and quickly and clearly showed us step for step how to fix it.

Cons

There was a bit of a learning curve and it was difficult to understand how to best implement the tools and features available.

Review Source

MR

Matt R.  
Website Executive  
Sporting Goods  
Used the software for: 2+ years

### "Shogun is great for evereyone"

June 7, 2024

5.0

Overall shogun is a good experience, I would recommend it to a range of people whether they have lots or little experience in page building.

Pros

Shogun is super easy to use and there's a great amount of customisation available. We don't even use the top-of-the-line package but we have a lot of ability to design pages in lots of different way but can still make pages that fit with the rest of our site. Also some of the fastest and best customer service compared to other apps we use.

Cons

Harder to create custom/coded assets to use on pages. Sometimes there are issues with pages that we are unable to solve as a company but customer service always fixes the issues very promptly.

Review Source

DV

Diego V.  
Junior Graphic Designer  
Apparel & Fashion  
Used the software for: 2+ years

### "Great tool for our ecommerce!"

June 11, 2024

5.0

Pros

I've been using this app for 4 years now and I'm happy with the new additions to the page editor. We are constantly making landing pages and it's so easy to use and make improvements to overall our ecommerce. The help support team is very friendly and fast. We have contacted them a few times and they've always been very efficient in resolving our questions and issues with the page editor.

Cons

There have been some glitches with the new additions, sometimes the content takes a some time to load correctly.

Review Source

JP

Jeff P.  
Chief Creative Officer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Exceptionally happy."

July 3, 2024

5.0

Generally love it. Again only had that one issue above, but otherwise the ease of use and functionality is excellent.

Pros

\[sensitive content hidden\] was very knowledgeable and thorough. Never felt rushed or like he didn't actually want to help me solve the problem. Excellent CS overall.

Cons

When it doesn't save or post and I need to reset the page and redo work already done.

Switched from

[Sumo](https://www.capterra.com/p/175695/Sumo/)

Better Shopify integration, More robust functionality, etc.

Review Source

LC

Larissa C.  
Graphic Designer  
Packaging and Containers  
Used the software for: 1-2 years

### "Quick Assistance"

June 24, 2024

5.0

Had a great assistance from \[sensitive content hidden\] that was quick and very detailed, making my need to be solved very fast and without trouble.

Pros

How easy it is to use, changes are user friendly and straightforward

Cons

The response in different formats and the amount of time taken to adjust every single little thing to properly display the pages.

Review Source

SN

Shireen N.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Excellent customer service"

June 14, 2024

5.0

Intuitive and flexible. Desktop to mobile transition seems flawless. I can set up my own templates and adjust them very quickly, a major time saver for this small business owner.

Pros

I had an issue with some of my products not loading, \[sensitive content hidden\] from support fixed my problem so quickly! Communication was excellent and super fast, they really respect that you're losing money when your site doesn't work.

Cons

I feel like the leap from my package to the next tier is a really big jump price-wise, would like an in-between option that offers me more pages.

Review Source

TS

Tanya S.  
Marketing Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Helpful app for building web pages"

June 7, 2024

4.0

Overall happy with the product and their customer service.

Pros

Easy drag and drop design elements, and several layout options/tools that exceed what BigCommerce platform offers.

Cons

We would have issue with keeping up with monthly billing (probably mostly on us) and trying to get back in if our payment failed, but the Pro side of this is Shogun worked with us to come up with a better setup.

Switched from

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

BigCommerce basic options were just that ... basic and not very attractive especially for blog articles.

Review Source

CT

Chen T.  
Managing Director  
Design  
Used the software for: Less than 6 months

### "Easy platform with great customer service for customization!"

August 7, 2024

5.0

Overall I found the platform to be easy and intuitive to pickup. But I'm most impressed by the customer service!

Pros

The swift and professional customer support.

Cons

Not as obvious to edit things as you can in Webflow. But understandable given the Shopify integrations.

Review Source

GH

Gary H.  
Web Design  
Retail  
Used the software for: Less than 6 months

### "Excellent service"

August 9, 2024

5.0

Great experience and will recommend to others.

Pros

The customer service was fantastic in sales and in the support departments. Other companies should take a lesson from Shogun.

Cons

Nothing Yet. Haven't had any issues at all.

Review Source

KL

Kathryn L.  
Growth Marketing and Ecommerce Consultant  
Apparel & Fashion  
Used the software for: I used a free trial

### "Top Notch Customer Service"

June 19, 2024

5.0

Overall Im really impressed with Shogun. Not only for the free trial to be able to test the program out - but with their customer service team and their continued support.

Pros

The Shogun customer service team exemplifies excellence in customer support. Their responsiveness to inquiries via email is commendable, even for users on the free trial version. Notably, \[sensitive content hidden\] provided exceptional assistance by recording a demonstration to address an issue not resolved by the online documentation. This proactive approach not only expedited the resolution process but also facilitated knowledge sharing within my team through the video recording. \[sensitive content hidden\] efforts significantly enhanced our efficiency. Thank you, \[sensitive content hidden\], for your outstanding support.

Cons

The Shogun app requires an initial adjustment period to become accustomed to its design features. However, the customer service team is prompt and efficient in providing support and guidance, ensuring a smooth learning experience.

Review Source

TP

Tom P.  
Graphic Designer  
Retail  
Used the software for: 2+ years

### "Really Good but not quite 'Pro' "

June 19, 2024

4.0

Pros

Shogun gives you a lot of flexibility to create great and professional looking pages without any coding knowledge.

Cons

Shogun lacks some 'Pro' features that make could make it great. There's still a level of 'hand-holding' that can make an experienced user frustrated at times. An 'advanced' editor would be nice.

Review Source

aS

andreas S.  
Senior Designer  
Automotive  
Used the software for: 6-12 months

### "Great page builder"

July 8, 2024

5.0

overall very happy, can create fantastic looking landing pages much faster than before and the support has been good

Pros

Makes building great landing pages on shopify way more intuitive and allows for great responsive design easily

Cons

the variance in the plans/structure of the 3 different offerings is kinda odd, like there isnt a super entry level one if we were smaller and only needed 1 landing page

Review Source

BA

Bertha A.  
actionnaire  
Cosmetics  
Used the software for: Less than 6 months

### "\[caché sensible contenu\] agent"

June 26, 2024

5.0

pour le moment je travaille sur l'application

Pros

avec l'agent \[caché sensible contenu\] a répondu rapidement a mon courriel pour trouver la solution de mon problème

Cons

C'est seulement en anglais pas français et moi je de la misère en anglais

Review Source

RW

Ryan W.  
Brand Success Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great Support Team"

August 30, 2024

5.0

It's been great so far, and \[sensitive content hidden\] was very helpful in getting me the information I needed to integrate Shogun with Klaviyo

Pros

Love how easy it is to build and that it can be set as the homepage.

Cons

I wish there were more design features like button radius etc

Review Source

CG

Christopher G.  
Web Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Page Builder"

June 14, 2024

5.0

Pros

It is easy to use with responsive UI features as well as the customer support is cool as well.

Cons

I am banner the sorting of the banners, changing the sequence at first but when you are used to it, it's easy as 123.

Review Source

CP

Connor P.  
Head of Marketing  
Building Materials  
Used the software for: Less than 6 months

### "Good Product"

July 5, 2024

4.0

The customer service is absolutely outstanding. Super attentive and diligent.

Pros

Shogun offers a vast number of templates to select from. The designs are sleek and creative.

Cons

The webpage builder is not as good as some comparable competitors.

Reason for choosing Shogun

It meet the requirements for the software we were looking for.

Review Source

BC

Brad C.  
Director of Marketing  
Sporting Goods  
Used the software for: 2+ years

### "Excellent program"

June 4, 2024

5.0

Once you get the hang of the options it becomes very powerful. There is some learning to overcome but it is very intuitive.

Pros

I like that I can create landing pages and web pages without a developer on staff

Cons

I wish I could pull in a page from our website that was not a product page and edit it. Category pages or even the existing homepage.

Review Source

MA

Macsen A.  
Marketing Manager  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Recommended!"

June 25, 2024

5.0

Pros

Great customer service. Great interface, lots of templates and design options to go beyond the limitations of Shopify website design.

Cons

Having had any issues with Shogun yet. Hope it continues that way!

Review Source

MP

Marisa P.  
General Manager  
Retail  
Used the software for: 2+ years

### "Best app for Shopify"

June 4, 2024

5.0

Pros

I can build and personalize very easy the pages I need.

Cons

The menu and colours are chosen for the page.

Review Source

JC

Jamie C.  
VP, Commercial Operations  
Sporting Goods  
Used the software for: 1-2 years

### "Great platform and awesome customer service"

June 7, 2024

5.0

Pros

Really easy to use Shogun as a landing page and blog builder. Customer service is top notch and would highly recommend!

Cons

There's no true middle tier pricing plan, but I reached out via and they took care of my concern. Overall great experience

Review Source

AD

Amanda D.  
Marketing Coordinator  
Education Management  
Used the software for: 6-12 months

### "Review of Shogun"

June 5, 2024

4.0

Pros

It is very easy to use. This makes little content updates/small changes easy to implement which allows us to make important changes quickly.

Cons

It's not very customizable. It's difficult to use shogun without using very simple elements.

Review Source

CS

Christine S.  
Marketing Manager  
Building Materials  
Used the software for: 1-2 years

### "Good Website Builder"

June 7, 2024

5.0

Pros

We utilize Shogun because our website is customized onto the theme itself. It is hard to make changes onto pages especially if you do not know coding. Shogun resolves that issue and makes it very easy to configure pages with ease.

Cons

We had some billing issues that were really annoying but Support resolved our problem promptly.

Review Source

LD

Liz D.  
Office manager  
Hospitality  
Used the software for: 6-12 months

### "Great product "

July 12, 2024

5.0

Pros

Easy to use. Great for building web pages and landing pages

Cons

The price was a bit too expensive for what we needed.

Review Source

AS

Ashley S.  
Markting Coordinator  
Biotechnology  
Used the software for: Less than 6 months

### "Shoguns Customer Service is Impeccable"

June 25, 2024

5.0

Pros

Our team has a previous eCommerce director who used Shogun. I was unfamiliar with the program and so I sent an inquiry and Shogun's customer service team promptly sent a VIDEO to assist in updating content! It was extremely helpful. I will continue using this service due to their customer service.

Cons

Not as intuitive in the main dash, you have to open different tabs to locate what you are looking for.

Review Source

Similar Products

Featured