# Meets CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Meets CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/201050/Meets-CRM

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# 

 Meets CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Meets CRM

## What is Meets CRM?

CRM solution for small and medium businesses to connect and manage leads from different sources. At Meets CRM you receive leads from different channels in the sales and service center integrated with the CRM. All in one place. With Meets CRM you can turn WhatsApp into a real sales machine for your company. Concentrate all application calls in one place, fully integrated. See your results grow with a single number shared to multiple agents.

## What is Meets CRM used for?

[Contact Center](https://www.capterra.com/contact-center-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

R$64.9

Per User, Per Month

Free trial  
available

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Do you work for Meets CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.meets.com.br&name=Meets CRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Meets CRM

4.0 (1)

VS.

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

R$64.9

Per User, Per Month

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.8 (855)

Value For Money

5.0 (1)

Value For Money

4.5 (767)

Customer Service

5.0 (1)

Customer Service

4.6 (786)

## Meets CRM alternatives

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

[4.5 (2,211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Starting price

$20.00

Per User, Per Month

Highest Rated

[Sobot](https://www.capterra.com/p/10025756/Sobot/)

[4.9 (91)](https://www.capterra.com/p/10025756/Sobot/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10025756/Sobot/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Agent Interface

Agents can view and manage all customer requests and interactions.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Meets CRM 32 features

Agents can view and manage all customer requests and interactions.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Customize data fields to support various needs and use cases

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Monitor wait time and abandonment for incoming requests that have not been routed

Active monitoring of systems, applications, or networks

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Group leads or contacts based on their specific characteristics

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

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Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Free Version

Basic

R$64.90

Per User,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Head de Sucesso do Cliente

Information Technology and Services

### "Uma ótima ferramenta"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 15, 2022

No geral a experiencia é muito boa, a plataforma funciona bem, usamos diáriamente, e a experiencia de todos que usam é muito positiva, não temos reclamações de nenhum dos usuários e de nenhum cliente tambem.

Pros

Fácil de usar, de implementar, intuitiva, com muitos recursos muito uteis para o dia a dia, tanto para central, quanto para o CRM

Cons

Não tem relatórios na central, isso é bem ruim, e vira e volta tem alguns bugs bem problemáticos, como a plataforma ficar como se estivesse fora do ar, ou outras coisas., apesar de serem resolvidos rapidamente, causa muito transtorno no dia a dia. Apesar do atendimento de suporte ser atencioso, muitos retornos não são objetivos, como prazos por exemplo.

Reasons for choosing Meets CRM

Primeiro por ser completa. Pela parceria que nos proporcionou, por ser white label, por apresentar disponibilidade de evoluir o serviço em parceria, pela transparencia.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 11, 2022

Olá, Primeiramente, muito obrigado pelo feedback. Sobre os contras, queremos avisar que tais bugs já foram solucionados e já alinhamos para que nossos atendimentos sejam mais objetivos. Sobre o relatório na Central, o sistema está em constante evolução e estamos trabalhando para lançar essa função. Agradecemos o seu feedback. Atenciosamente, Equipe Meets.

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