--- title: "Meets CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Meets CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/201050/Meets-CRM/" page_type: "product" language: "en" --- # Meets CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Meets CRM ## What is Meets CRM? CRM solution for small and medium businesses to connect and manage leads from different sources. At Meets CRM you receive leads from different channels in the sales and service center integrated with the CRM. All in one place. With Meets CRM you can turn WhatsApp into a real sales machine for your company. Concentrate all application calls in one place, fully integrated. See your results grow with a single number shared to multiple agents. ## What is Meets CRM used for? [Contact Center](https://www.capterra.com/contact-center-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$64.9 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Meets CRM?[Manage this product listing](https://www.g2.com/products/meets-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Meets CRM 4.0 (1) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price R$64.9 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.0 (4,388) Value For Money 5.0 (1) Value For Money 4.0 (3,517) Customer Service 5.0 (1) Customer Service 4.1 (3,527) ## Meets CRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about Meets CRM Overview ### What company size and specific industries is Meets CRM built for? Meets CRM is designed for companies across industry, technology, commerce, and services sectors. The vendor description does not specify a particular company size, so the product appears intended for organizations in these fields of various sizes, from smaller firms to larger businesses. Features and Usability ### What are the key features of Meets CRM? Meets CRM includes contact management, contact database, and customer history for organizing account records, plus lead capture, lead generation, lead qualification, and lead management for sales tracking. It also offers pipeline management, opportunity management, calendar management, email templates, task management, reporting & analytics, workflow management, and third-party integrations. Integrations ### Which third-party tools and platforms does Meets CRM integrate with? Meets CRM integrates with over 20 third-party tools, including communication and marketing platforms such as ActiveCampaign, RD Station, Leadlovers, LAHAR, and Meta for Business, plus Google Calendar, Google Contacts, Google Forms, Typeform, Shopify, JivoChat, and Pluga for scheduling, forms, commerce, and messaging. Getting Started and Support ### What training and onboarding options does Meets CRM offer? Meets CRM provides live online sessions, documentation, and videos for training. Live online sessions support guided instruction, documentation offers written reference material for users to consult, and videos provide visual walkthroughs for learning product features and setup steps. Getting Started and Support ### What customer support options does Meets CRM offer? Meets CRM provides email/help desk, FAQ/forum, knowledge base, and chat support. With no reviewer feedback available on support experiences, the product’s support quality, response speed, and helpfulness cannot be assessed from user sentiment in the catalog data. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight these as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Meets CRM includes other CRM capabilities that reviewers also consider important, including **Contact Database** (**47%**) and **Contact Management** (**44%**). Together, these features give teams a central place to store customer details, track interactions, and keep contact records organized, helping businesses manage relationships more efficiently and respond to customer needs with better context. Agent Interface Agents can view and manage all customer requests and interactions. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Calendar Management Track and manage schedules and meetings via an integrated calendar Calendar/Reminder System Notifications/alerts for upcoming events or tasks Calendar Sync Synchronize with other calendars to view mutual availability and schedules Chatbot AI-based platform which conducts a conversation via auditory or textual methods Meets CRM 37 features ### All Features - Agent Interface: Agents can view and manage all customer requests and interactions. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Fields: Customize data fields to support various needs and use cases - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Basic R$64.90 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Head de Sucesso do Cliente Information Technology and Services ### "Uma ótima ferramenta" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2022 No geral a experiencia é muito boa, a plataforma funciona bem, usamos diáriamente, e a experiencia de todos que usam é muito positiva, não temos reclamações de nenhum dos usuários e de nenhum cliente tambem. Pros Fácil de usar, de implementar, intuitiva, com muitos recursos muito uteis para o dia a dia, tanto para central, quanto para o CRM Cons Não tem relatórios na central, isso é bem ruim, e vira e volta tem alguns bugs bem problemáticos, como a plataforma ficar como se estivesse fora do ar, ou outras coisas., apesar de serem resolvidos rapidamente, causa muito transtorno no dia a dia. Apesar do atendimento de suporte ser atencioso, muitos retornos não são objetivos, como prazos por exemplo. Reasons for choosing Meets CRM Primeiro por ser completa. Pela parceria que nos proporcionou, por ser white label, por apresentar disponibilidade de evoluir o serviço em parceria, pela transparencia. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 11, 2022 Olá, Primeiramente, muito obrigado pelo feedback. Sobre os contras, queremos avisar que tais bugs já foram solucionados e já alinhamos para que nossos atendimentos sejam mais objetivos. Sobre o relatório na Central, o sistema está em constante evolução e estamos trabalhando para lançar essa função. Agradecemos o seu feedback. Atenciosamente, Equipe Meets. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.