--- title: "PayU Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PayU Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/201075/PayU/" page_type: "product" language: "en" --- # PayU Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PayU ## What is PayU? PayU is a global and local provider of payment processing solutions that help merchants sell in 50+ global, local, or in high growth-markets like Colombia, Poland, Czech Republic, Romania, and India. Provided by a simple self-onboarding process, PayU offers merchants access to hundreds of local and global payment methods, seamless checkout experiences, and payment security capabilities that ensure high approval rates and safe online payment processing. ## What is PayU used for? [Payment Processing](https://www.capterra.com/payment-processing-software/) Top alternative Featured Overall rating Based on 49 user reviews Reviews sentiment Positive 78% Neutral 8% Negative 14% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PayU?[Manage this product listing](https://www.g2.com/products/payu/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PayU 4.0 (49) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price Contact vendor Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (49) Ease Of Use 4.6 (26,641) Value For Money 3.8 (41) Value For Money 4.6 (20,480) Customer Service 3.6 (44) Customer Service 4.6 (20,738) ## PayU alternatives [4.7 (484)](https://www.capterra.com/p/182990/GCPAY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) Highest Rated [Venmo](https://www.capterra.com/p/222572/Venmo-/) [4.7 (9,306)](https://www.capterra.com/p/222572/Venmo-/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/222572/Venmo-/) [Stripe](https://www.capterra.com/p/123889/Stripe/) [4.6 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123889/Stripe/) [View all alternatives](https://www.capterra.com/p/201075/PayU/alternatives/) ## FAQs about PayU Overview ### Which roles and teams benefit most from PayU? PayU benefits business owners, founders, and executives who need reliable payment processing, transaction visibility, and cash flow oversight. Finance and accounting teams use it to reconcile payments and track collections, while developers, marketing, customer service, and operations teams rely on it to support checkout experiences, campaigns, and order workflows. Answer based on 49 reviews Overview ### What company size and industries is PayU built for? PayU is for businesses of any size, with strongest adoption among small businesses at 82%, especially in Information Technology and Services at 16%. It also serves midsize businesses at 12% and enterprises at 6%, with use in Marketing and Advertising and Computer Software, primarily for payment processing. Answer based on 49 reviews Features and Usability ### What are the key features of PayU? PayU offers online payments, credit card processing, ACH payment processing, debit/credit card processing, and mobile payments. It also includes recurring/subscription billing, partial payments, multi-currency support, payment gateway integration, fraud detection, PCI compliance, real-time reporting, transaction history, and third-party integrations. Integrations ### Which third-party tools and platforms does PayU integrate with? PayU integrates with WooCommerce, WordPress, Shopify, PrestaShop, and VTEX, with additional e-commerce and CMS connections including Adobe Commerce, BigCommerce, Drupal, OpenCart, and Wix. Reviewer mentions center on plugin-based setup for WordPress and WooCommerce stores, with Shopify also cited for website and store integrations. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does PayU offer? PayU provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning, feature review, and step-by-step guidance as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does PayU offer? PayU provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support as mixed: some say it resolves integration and payment issues quickly and responds fast, while others report slow replies, generic guidance, and difficulty reaching a live representative when problems arise. Answer based on 8 reviews Ease of use ### Is PayU easy to use for payments and checkout? PayU works well for basic payment processing, but ease of use feels mixed across setup, dashboard use, and checkout. Small businesses and online sellers often find it simple enough for daily transactions, while others mention a dated interface, confusing first-time navigation, slow confirmations, and occasional checkout friction. Answer based on 10 reviews ## Features AI summary Based on 17,640 Payment Processing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) PayU includes **Data Security** and **Online Payments**, covering two of the most important capabilities buyers look for in a payment processing solution. While the system lacks **Mobile Access**, it does offer other highly rated features, including **Payment Fraud Prevention** (**56%**), **Debit/Credit Card Processing** (**52%**), and **Mobile Payments** (**49%**). These features help businesses protect transactions, accept common payment methods, and support payments on mobile devices, helping teams process payments securely and serve customers across more channels. Data Security 4.2 (29) 34.48% of 29 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Online Payments 4.4 (32) 28.13% of 32 reviewers that rated this feature as important or highly important Accept and process online payment transactions Payment Fraud Prevention 4.5 (27) 22.22% of 27 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Debit/Credit Card Processing 4.4 (27) 25.93% of 27 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Mobile Payments 4.4 (30) 26.67% of 30 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Billing & Invoicing 4.4 (27) 25.93% of 27 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers PayU 33 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Cryptocurrency Processing: Accept and process cryptocurrency transactions such as Bitcoin - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Fraud Detection: Identify and prevent suspicious activity - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Data: Receive data and information in real time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. Features 4.0 (49) 4.0 Based on 49 reviews ## Pricing Value for money 3.8 (41) ### Starting price Free trial not available Value for money 3.8 (41) 3.8 Based on 41 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Drupal](https://www.capterra.com/p/119594/Drupal/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ OpenCart](https://www.capterra.com/p/143516/OpenCart/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (44) 3.6 Based on 44 reviews ## User reviews Overall rating 4.0 Based on 49 reviews Filter by rating 5(27) 4(11) 3(4) 2(0) 1(7) Mentioned topic Sorted by most recent AN Anonymous User Customer Service Associate Information Technology and Services ### "Time consuming onboarding with no clear outcome" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 29, 2026 My experience with PayU was frustrating and time consuming. I complied with all requested requirements including adding legal name and registered address on the website, publishing all mandatory policy pages, and listing multiple genuinely different digital products. Despite this, the onboarding process involved repeated vague messages and unclear wording that led to unnecessary back and forth. After investing significant time making changes, my application was ultimately rejected under Line of Business rejection without a clear explanation or guidance. The issue was not rejection itself, but the lack of transparency and inefficient handling throughout the process. For individual sellers of legitimate digital products, this onboarding experience is discouraging and unpredictable. Pros Not a single thing. They are rude, disrespectful, time wasters, energy drainers, no ethics, just stalling the work. Cons Extremely unclear onboarding requirements, poor communication, repeated clarification requests, and eventual rejection without a clear actionable explanation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Carlos F. Gerente Internet ### "Detestable" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 12, 2025 Fue bueno hace tiempo pero ya es muy malo, el área jurídica no hace conciliación y retienen todo el dinero de la cuenta Pros Funcionó bien por muchos años, ahora en 2025 cambiaron las condiciones y te retienen el dinero y te bloquean la cuenta sin razón real. Cons Te retienen el dinero por seis meses o más, no quieren conciliar, te cambian las condiciones y te bloquean la tienda. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jitender T. Funder Hospitality ### "Because i cannot give lower than this" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 4, 2025 Pros nothing, Because i cannot give lower than this Cons Because i cannot give lower than this Because i cannot give lower than this, its been 35 days and still payu team is asking for documents even i have uploded them, shared on whatsapp and even shared on email. Payu money service Specially \[sensitive content hidden\]. is the worst team mate. Never replied on call and on sms. Alternatives considered [Easebuzz](https://www.capterra.com/p/194228/Easebuzz/) Reasons for choosing PayU service is much better and starting support is good Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Janusz H. Owner Internet ### "Excellent payment gateway" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2024 One of the best payment gates for woocommerce and prestashop Pros Low fees, easy of deployment, many payment options Cons Easy of use. Fast payments. Quick buy button Alternatives considered [Revolut Business](https://www.capterra.com/p/246352/Revolut-for-Business/) Reasons for choosing PayU Beacuse it have got low fees and is very easy to setup Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Pedro L. CEO Information Technology and Services ### "Great tool, lack more options" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 16, 2024 Pros Great tool and it works flawless with different payments Cons Lack more features besides the ones already existing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA MARIA ALEJANDRA V. abogada Law Practice ### "CALIDAD Y SEGURIDAD DE LOS PAGOS REALIZADOS Y LA EFECTIVIDAD DE LLEGADA A SUS DESTINATARIOS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2024 Pros La facilidad con que se realizan los mismos, así como la seguridad y la efectividad de recibo por parte de los destinatarios. Cons Que a veces la plataforma en muy pocas ocasiones me ha tocado pero se pone muy lenta. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD James D. Sale Representative Electrical/Electronic Manufacturing ### "The best app to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2023 To help in buying and selling around the world Pros Help so many people around the world for easy buying and selling Cons Better inprove in money transaction,making payment online Reasons for choosing PayU fast buying and selling Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Mitesh V. Complain about payu money trannection not given my product Financial Services ### "Fake payu" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 September 4, 2023 Not useful Pros Fake payu company because I have payment done payu but my product not received Cons It's fake company do not trust payu payment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GZ Gael Zabdiel C. Recepción Food & Beverages ### "Recibe y envía dinero de manera segura" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 30, 2023 La use muy poco, el servicio es bueno y muy seguro Pros Es facil de usar, se asocia con distintas Bancos para permitir el manejo de tarjetas y cuentas bancarias. Y maneja el dinero de manera segura Cons La app movil suele ser lenta en las operaciones. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Adriana M. Reclutamiento Human Resources ### "PayU, excelente plataforma para realozar pagos en línea " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2023 Positiva por facilidad de uso, seguridad, opciones de pago, servicio al cliente, integración y rapidez en el procesamiento de pagos Pros Soporte para múltiples monedas y métodos de pago, incluyendo tarjetas de crédito, débito, transferencias bancarias, pagos en efectivo y billeteras digitales. Cons cobra comisiones por cada transacción, no está disponible en todos los países Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201075/PayU/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PayPal vs PayU](https://www.capterra.com/compare/201075-207944/PayU-vs-PayPal)[Venmo vs PayU](https://www.capterra.com/compare/201075-222572/PayU-vs-Venmo-) [Stripe vs PayU](https://www.capterra.com/compare/123889-201075/Stripe-vs-PayU)