# PayU Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PayU Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/201075/PayU

---

# 

 PayU Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PayU

## What is PayU?

PayU is a global and local provider of payment processing solutions that help merchants sell in 50+ global, local, or in high growth-markets like Colombia, Poland, Czech Republic, Romania, and India. Provided by a simple self-onboarding process, PayU offers merchants access to hundreds of local and global payment methods, seamless checkout experiences, and payment security capabilities that ensure high approval rates and safe online payment processing.

## What is PayU used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)

Top alternative

Featured

Overall rating

Based on 49 user reviews

Reviews sentiment

Positive

78%

Neutral

8%

Negative

14%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PayU?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://corporate.payu.com&name=PayU)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PayU

4.0 (49)

VS.

[4.6 (3,335)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (49)

Ease Of Use

4.5 (26,373)

Value For Money

3.8 (41)

Value For Money

4.4 (20,229)

Customer Service

3.6 (44)

Customer Service

4.2 (20,484)

## PayU alternatives

[4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (484)](https://www.capterra.com/p/182990/GCPAY/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (103)](https://www.capterra.com/p/10014229/Zil-Money/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/201075/PayU/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Payments

4.4 (32)

28.13% of 32 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Mobile Payments

4.4 (30)

26.67% of 30 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

Data Security

4.2 (29)

34.48% of 29 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Billing & Invoicing

4.4 (27)

25.93% of 27 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Debit/Credit Card Processing

4.4 (27)

25.93% of 27 reviewers that rated this feature as important or highly important

Accept and process credit/debit card transactions

Payment Fraud Prevention

4.5 (27)

22.22% of 27 reviewers that rated this feature as important or highly important

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

PayU 25 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Accept and process cryptocurrency transactions such as Bitcoin

Add customized logos and colors to align with company branding

Import and export data to and from software applications

Protect sensitive data for digital privacy

Accept and process credit/debit card transactions

Clients can submit payments via mobile devices

Manage and handle various international currencies

Process payments via multiple modes directly through the application

Accept and process online payment transactions

Allow customers to make a partial payment on an invoice and track remaining debt

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Integration with payment gateways to facilitate online transactions

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Receive data and information in real time

Automated process of charging customers at regular intervals for repeated access or use of a product or service

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Monitor or audit historical and current transactions to analyze customer account activities

Get Advice

We can help you find the software with the features you need.

Features

4.0 (49)

4.0

Based on 49 reviews

## Pricing

Value for money

3.8 (41)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.8 (41)

3.8

Based on 41 reviews

## Integrations

[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

Drupal](https://www.capterra.com/p/119594/Drupal/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[

OpenCart](https://www.capterra.com/p/143516/OpenCart/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.6 (44)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (44)

3.6

Based on 44 reviews

## User reviews

Overall rating

4.0

Based on 49 reviews

Filter by rating

5(27)

4(11)

3(4)

2(0)

1(7)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Customer Service Associate

Information Technology and Services

### "Time consuming onboarding with no clear outcome"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 29, 2026

My experience with PayU was frustrating and time consuming. I complied with all requested requirements including adding legal name and registered address on the website, publishing all mandatory policy pages, and listing multiple genuinely different digital products. Despite this, the onboarding process involved repeated vague messages and unclear wording that led to unnecessary back and forth. After investing significant time making changes, my application was ultimately rejected under Line of Business rejection without a clear explanation or guidance. The issue was not rejection itself, but the lack of transparency and inefficient handling throughout the process. For individual sellers of legitimate digital products, this onboarding experience is discouraging and unpredictable.

Pros

Not a single thing. They are rude, disrespectful, time wasters, energy drainers, no ethics, just stalling the work.

Cons

Extremely unclear onboarding requirements, poor communication, repeated clarification requests, and eventual rejection without a clear actionable explanation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Carlos F.

Gerente

Internet

### "Detestable"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 12, 2025

Fue bueno hace tiempo pero ya es muy malo, el área jurídica no hace conciliación y retienen todo el dinero de la cuenta

Pros

Funcionó bien por muchos años, ahora en 2025 cambiaron las condiciones y te retienen el dinero y te bloquean la cuenta sin razón real.

Cons

Te retienen el dinero por seis meses o más, no quieren conciliar, te cambian las condiciones y te bloquean la tienda.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Jitender T.

Funder

Hospitality

### "Because i cannot give lower than this"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 4, 2025

Pros

nothing, Because i cannot give lower than this

Cons

Because i cannot give lower than this Because i cannot give lower than this, its been 35 days and still payu team is asking for documents even i have uploded them, shared on whatsapp and even shared on email. Payu money service Specially \[sensitive content hidden\]. is the worst team mate. Never replied on call and on sms.

Alternatives considered

[Easebuzz](https://www.capterra.com/p/194228/Easebuzz/)

Reasons for choosing PayU

service is much better and starting support is good

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Janusz H.

Owner

Internet

### "Excellent payment gateway"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2024

One of the best payment gates for woocommerce and prestashop

Pros

Low fees, easy of deployment, many payment options

Cons

Easy of use. Fast payments. Quick buy button

Alternatives considered

[Revolut Business](https://www.capterra.com/p/246352/Revolut-for-Business/)

Reasons for choosing PayU

Beacuse it have got low fees and is very easy to setup

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Pedro L.

CEO

Information Technology and Services

### "Great tool, lack more options"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 16, 2024

Pros

Great tool and it works flawless with different payments

Cons

Lack more features besides the ones already existing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

MARIA ALEJANDRA V.

abogada

Law Practice

### "CALIDAD Y SEGURIDAD DE LOS PAGOS REALIZADOS Y LA EFECTIVIDAD DE LLEGADA A SUS DESTINATARIOS "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2024

Pros

La facilidad con que se realizan los mismos, así como la seguridad y la efectividad de recibo por parte de los destinatarios.

Cons

Que a veces la plataforma en muy pocas ocasiones me ha tocado pero se pone muy lenta.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

James D.

Sale Representative

Electrical/Electronic Manufacturing

### "The best app to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2023

To help in buying and selling around the world

Pros

Help so many people around the world for easy buying and selling

Cons

Better inprove in money transaction,making payment online

Reasons for choosing PayU

fast buying and selling

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Mitesh V.

Complain about payu money trannection not given my product

Financial Services

### "Fake payu"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

September 4, 2023

Not useful

Pros

Fake payu company because I have payment done payu but my product not received

Cons

It's fake company do not trust payu payment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GZ

Gael Zabdiel C.

Recepción

Food & Beverages

### "Recibe y envía dinero de manera segura"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 30, 2023

La use muy poco, el servicio es bueno y muy seguro

Pros

Es facil de usar, se asocia con distintas Bancos para permitir el manejo de tarjetas y cuentas bancarias. Y maneja el dinero de manera segura

Cons

La app movil suele ser lenta en las operaciones.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Adriana M.

Reclutamiento

Human Resources

### "PayU, excelente plataforma para realozar pagos en línea "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 29, 2023

Positiva por facilidad de uso, seguridad, opciones de pago, servicio al cliente, integración y rapidez en el procesamiento de pagos

Pros

Soporte para múltiples monedas y métodos de pago, incluyendo tarjetas de crédito, débito, transferencias bancarias, pagos en efectivo y billeteras digitales.

Cons

cobra comisiones por cada transacción, no está disponible en todos los países

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/201075/PayU/reviews/)

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Popular comparisons

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[Stripe vs PayU](https://www.capterra.com/compare/123889-201075/Stripe-vs-PayU) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)