# Page 2 | PayU Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is PayU the right Payment Processing solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/201075/PayU/reviews --- PayU 4 (49) [View alternatives](https://www.capterra.com/p/201075/PayU/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of PayU ## Showing most helpful reviews Showing 26-49 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CH Carolina H. coord e-commerce Apparel & Fashion Used the software for: 2+ years ### "reseña stanton" November 23, 2022 5.0 todo ok Pros fácil de usar, TODO OK ..................... Cons realizan actulizaciones a su sistema y no las informan a los comercios asociados. Hemos perdido ventas por eso. Deberían tener al tanto de sus usuarios de que modificaciones hacen a la plataforma. Review Source Response from PayU December 16, 2022 Hello Carolina! Thank you for sharing your experience with us! We are happy to hear the ease of use of our platform helps you accept payments seamlessly. Regarding the platform updates that had a negative impact on your business, please contact us and let us know a few more details so we can help you. MT Michell T. Founder Retail Used the software for: 2+ years ### "Excellent payment gateway for my online store" July 14, 2021 5.0 Since we started using this tool we have more reach for our products, we can sell to any part of the world using this tool. Pros PayU is one of the best tools to receive payments in my online store, it allows me to sell all my products to customers all over the world, they take care of receiving the payment from the customer and send me the money to my bank account, it is a fundamental tool for me. Cons PayU works excellent, but the only thing I don't like are the commissions, I consider them to be very high compared to other options, however, it is a very secure platform and works 100%. It is a good option to start with. Review Source KS Kirti S. Owner Retail Used the software for: 2+ years ### "Best Payment method, very nice service, trusted site" November 17, 2022 5.0 +2 years experience, Allthings is nice and has a very fast trustworthy payment Site. I will recommend it to everyone, Kindly use the Payu payment service, it's really good and reliable! Pros fast online payment in a quick time, Allthings is nice and has a very fast trustworthy payment Site. I will recommend it to everyone, Kindly use the Payu payment service, it's really good and reliable! Cons Allthings is nice and has a very fast trustworthy payment Site. I will recommend it to everyone, Kindly use the Payu payment service, it's really good and reliable! Review Source Response from PayU December 19, 2022 Hello Kirti, Thank you very much for recommending PayU! We're happy to hear that in the past 2 years you've had a positive experience with us and we plan on keeping it that way in the future! Thank you for being with us! kV karen V. Ingeniero de soluciones web junior Events Services Used the software for: 2+ years ### "Reseña" December 20, 2022 4.0 Pros La atención al cliente es bastante buena y permite solucionar los inconvenientes de manera rápida Cons Tengo muchos casos donde los clientes internacionales tienen inconveniente a realizar el pago por las políticas de seguridad y fallas en los servicios cuando realizan cambios de base de datos Review Source jS judy S. Ingeniera de Sistemas Textiles Used the software for: 2+ years ### " The platform is very friendly" December 20, 2022 4.0 The experience has been good and the attention and help is excellent Pros The platform is very complete and is easy to use, very friendly to work with in terms of reports. Cons What we don't like is that transactions are left in a pending state for a long time Review Source SB Shonal B. Director Food & Beverages Used the software for: 6-12 months ### "Bad " November 17, 2022 1.0 Very unsupportive Pros Nothing no support. No customer support no customer care Cons It’s really not ur set friendly. I really can’t use it Review Source Response from PayU December 16, 2022 Hello Shonal, thank you for sharing your feedback. We are constantly working on creating new solutions and products to benefit businesses like yours, and we're sorry to hear that your experience with us didn't match your expectations. Can you let us know what part of our system did not work for you or if you've opened a support request? lG liliana G. directora marketing digital Food Production Used the software for: 2+ years ### "usabilidad" December 20, 2022 5.0 buena, Pros seguridad muy buena y no hemos tenido ningun fraude Cons consultas de tiempos mas largo, porque a veces uno quiere consultar un periodo largo y no deja Review Source AB Archit B. Assisstant Alternative Medicine Used the software for: 1-2 years ### "I love Payu!!!" November 17, 2022 5.0 Lovely!!! I love this company and this product!!! Pros Ease Of Use And Transparency!!!EasySetup Cons I can't think of any!!!Possibly later .. Review Source Response from PayU December 19, 2022 Hello Archit, Thank you very much for the kind words and for working with us! We also love working with and enabling you to accept payments from your customers! Thank you! VR Verified Reviewer Principal Software Development Engineer Computer Software Used the software for: Less than 6 months ### "PayU Experience" June 13, 2022 5.0 The overall experience was good. Pros 1\. The pricing is less 2%-3% , so nice 2. The docs are easy to understand 3. Available android and iOS sdks to easily implement 4. Plugins support in various place like woo commerce etc. 5. Support for no code Cons 1\. The dashboard interface can be improved 2. There should be more tutorial videos and blogs to learn 3. Sample codes needed for some platforms 4. Missing Sdk in some platform like flutter etc. Review Source Response from PayU June 15, 2022 Hello! Thank you for sharing your experience with PayU! We are happy to hear that you had a smooth integration with us, and we are looking forward to continuing our partnership with you! CN Carlos N. Diseñador Animation Used the software for: 2+ years ### "Payu " October 2, 2022 5.0 Muy buena recibo los pagos eso dos Pros Payu me parece una excelente pasarela de pago Cons Me encanta que pueda recibir cualquier pago de cualquier parte del mundo Review Source Response from PayU October 19, 2022 Hello Carlos, thank you for the positive review! We're happy to hear that PayU is working great for you and that you are able to address and accept payments from global markets with a single connection. MV Mitesh V. Complain about payu money trannection not given my product Financial Services Used the software for: I used a free trial ### "Fake payu" September 4, 2023 1.0 Not useful Pros Fake payu company because I have payment done payu but my product not received Cons It's fake company do not trust payu payment. Review Source RG Rajesh G. SOFTWARE Computer Software Used the software for: 6-12 months ### "Payment Methods" March 12, 2022 5.0 Very good and excellent experience. Pros I like the most is that it has almost all the payment methods which is very useful to the user. It user interface is so good. Integration is very easy and support almost all the languages. Cons I like least is that there is nothing least in it. Fully hampered with features. Review Source RP Rupesh P. Developer Retail Used the software for: Less than 6 months ### "PayU" November 17, 2022 1.0 not good, team members not able to understand user requirements Pros Easy to use , setup and installation is very easy Cons Technical team must be strong, they are not good , Review Source Response from PayU December 19, 2022 Hello Rupesh, thank you for sharing your thoughts about our products and features. We're glad to see that you've had a great experience in terms of platform usability and features. However, we're sorry to hear that you've encountered some difficulties. We're striving to deliver you top-quality solutions for online payment processing so don't hesitate to get in touch with us so we can see how we can improve our partnership! Thank you! MXC Monica Ximena C. Contadora Accounting Used the software for: 2+ years ### "En línea" December 19, 2022 5.0 Es buena Pros es ágil y comprometido, los clientes quedan contentos con el servicio Cons no es claro cuando se cae el servicio no lo informan. Review Source VR Verified Reviewer Senior Growth Manager Marketing and Advertising Used the software for: I used a free trial ### "Still has a long way to go. " June 11, 2022 4.0 I love the idea of PayU, but I couldn't actually use it because it doesn't have an option to take payments in my currency. I hope this is something that they will add in the future, because it would make their service so much more useful to me. Pros It has the integrations that I wanted and the gateway has good UI. Cons I was looking for a payment gateway that would allow me to take payments in my currency, but unfortunately PayU does not have that option. Review Source KD Kunal D. kunaldesai.blog Information Technology and Services Used the software for: 1-2 years ### "Easy to collect and send payments" September 8, 2021 5.0 Overall my experience is good. Pros Things I like most about PayU are You can receive payments from customers through cards, UPI, wallets and net banking. Customize your checkout page to match your brand. Wonderful mobile apps to manage business on the go. Send bulk payments in 1-click within minutes. Create and send professional invoices to collect payments from customers. Easily integrate PayU with your website, and apps. You can also enable to collect partial payments. Easy to place payment buttons on the website. Accept payments from any app with BharatQR. Cons Things I like least about PayU are Receiving international payments is not enabled by default. Not able to find payment links created in the past. Review Source LS Luis S. Community Manager Hospitality Used the software for: 2+ years ### "Best way to receive payments online!" July 28, 2021 5.0 Pros Easy to setup. Big debit and credit card acceptance. Receive online payments at low commissions. Cons At this moment there's nothing I do'nt like about this software. Review Source Shankha K. Web developer Computer Software Used the software for: 2+ years ### "Worst Customer service" April 11, 2022 3.0 Pros Very niche dashboard and Payment page UI Cons Worst and slowest customer support I have ever seen Review Source Response from PayU May 5, 2022 Thank you for your review Shankha! AM Adriana M. Reclutamiento Human Resources Used the software for: I used a free trial ### "PayU, excelente plataforma para realozar pagos en línea " March 29, 2023 5.0 Positiva por facilidad de uso, seguridad, opciones de pago, servicio al cliente, integración y rapidez en el procesamiento de pagos Pros Soporte para múltiples monedas y métodos de pago, incluyendo tarjetas de crédito, débito, transferencias bancarias, pagos en efectivo y billeteras digitales. Cons cobra comisiones por cada transacción, no está disponible en todos los países Review Source KK Karol K. Utility Engineer Cosmetics Used the software for: 2+ years ### "One of the best online payment processing" July 30, 2021 5.0 Pros PayU is very good tool for online payment processing. I use it almost every day when I pay for products. It's very clean and easy to use. Cons There is a lot of payment option which help me to create payments from different bank accounts. Review Source GZC Gael Zabdiel C. Recepción Food & Beverages Used the software for: Less than 6 months ### "Recibe y envía dinero de manera segura" August 30, 2023 5.0 La use muy poco, el servicio es bueno y muy seguro Pros Es facil de usar, se asocia con distintas Bancos para permitir el manejo de tarjetas y cuentas bancarias. Y maneja el dinero de manera segura Cons La app movil suele ser lenta en las operaciones. Review Source Pedro L. CEO Information Technology and Services Used the software for: Less than 6 months ### "Great tool, lack more options" March 16, 2024 5.0 Pros Great tool and it works flawless with different payments Cons Lack more features besides the ones already existing Review Source VR Verified Reviewer Jr Analyst Global Readi Food Production Used the software for: Less than 6 months ### "Easy to use, very practical." May 28, 2021 4.0 Pros Payments over the app are automatic and very easy to handle Cons Possibly an option to have different kinds of payments Review Source Maria Teresa O. Real Estate Agent Real Estate Used the software for: Less than 6 months ### "Good Payment Solution" May 2, 2021 4.0 Overall it is a good solution for payments. It is better than direct credit card use. Pros It makes doing payments online a lot easier. It allows me to safely pay and store my information without disclosing it to the stores. Cons Sometimes it takes a long time to confirm the transitions. It also crashes sometimes, making it difficult to know if the payment went through. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.