--- title: "IRONSCALES Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is IRONSCALES the right Email Security solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/201112/IRONSCALES/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- IRONSCALES 4.7 (7) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of IRONSCALES Ease of use 4.9 Customer Service 4.9 ## Showing most helpful reviews Showing 1-7 of 7 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vijay A. Business Development Executive Used the software for: Less than 1 year ### "A new way to prevent phishing attacks!" September 13, 2022 5.0 Pros The one click to report and remediate, and the 90-Day scan back was a huge plus for us! Even if we have deployed traditional SEG solutions, there are a lot of phishing attacks that they miss. We've been stunned by the reports we have received, and would recommend this anti-phishing solution to any company that understands where SEGs fall behind. Cons There's almost nothing to not like, truth be told. Review Source DS David S. CEO Used the software for: 3-5 years ### "IronScales adds much-needed phishing, account takeover, and spoofing prevention to Microsoft 365" September 6, 2022 4.0 Provides a great phishing protection solution on top of the base Microsoft or Google system, with added benefits that could use some improvement. Pros High levels of phishing and account takeover detection, in addition to the reporting button available to end users. Cons The training and phishing simulation options require a lot more manual effort to configure, initially and ongoing, than they should. It should be a set-and-forget automated rotation of training videos, and get applied to new users automatically, with a lot more flexibility and automation than is there now. Review Source Verified Reviewer President Used the software for: 1-3 years ### "Community Backed Phishing Protection" May 19, 2022 4.0 Overall our experience with IronScales has been great. The product is fast, reliable, and the contains feature sets lacking in competing products. Pros The banners are by far one of most like features by our team. It's easy for users to work too quickly and click on a message without taking proper steps to ensure it's not a phishing message. The various warning banners help grab the users attention and help alert them to reasons why they need to cautiously interact with the message. We have found our user base to be more attentive to messages with the banners. Cons The community feedback feature sounds great in writing and we have found it useful at times when dealing with certain messages. However, we have frequently come across messages there were nothing more than spam that were erroneously marked as phishing by the IT community. Review Source R Reviewer IT Administrator Used the software for: Less than 1 year ### "IronScales Review" June 23, 2023 5.0 When I first looked into IronScales our email servers were a mess. I needed a solution that would bypass default settings in outlook and let me set up email the way we needed it to work. Iron Scales does a great job with that and so much more! Pros Ironscales helps to protect our company through email protection and allows us to bypass the default settings in Outlook. We can customize our email settings the way we need them to be. Cons I have not found a downside to IronScales yet. So far the experience has been great! Review Source Stephanie M. Chief Technology Thought Partner Used the software for: 3-5 years ### "Ironscales is an easy to implement" August 25, 2022 5.0 We feel a lot more secure since we implemented Ironscales. Recommend it as often as I can. Pros Ironscales was so easy to implement into our Microsoft environment. Literally took about 10 minutes. It was also easy to train the end-users how to report a suspicious email. For the administrators, it's simple to log into the portal or phone app to manage. I really like that Ironscales learns and adjusts to your M365 environment by auto-detecting and quarantining majority of phishing emails. Cons We have been using Ironscales for about four years and have nothing negative to report on. Review Source R Reviewer Jr. Cybersecurity Analyst Used the software for: Less than 1 year ### "Using Ironscales" August 12, 2022 5.0 Great experience, only took an hour or so to learn, all in all great product Pros The UI is incredibly easy to navigate. Information is clearly shown and easy to read. Email metadata is clear and concise. Most of the time I only need to check it once or twice a day, the software is smart enough to take care of the rest. Cons After selecting an email as phishing, sometimes there is a delay with the categories menu popping up. In the begging, a lot of items aren't able to be picked up automatically(but this is still understandable due to the type of software and what it covers). At least twice a week I have to manually review emails that are clearly spam. Review Source R Reviewer IT Used the software for: Less than 1 year ### "IronScales will Give you some amazing tools" August 12, 2022 5.0 Pleasent Pros Ease of use and the amazing customer support. Plus it works really well. Cons Cost is a bit high for not offering all the training videos. Review Source Similar Products Featured