# Visio Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Visio Software - reviews, pricing plans, popular comparisons to other Flowchart products and more. Source: https://www.capterra.com/p/201133/Visio --- # Visio Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Visio ## What is Visio? Microsoft Visio is a diagramming solution with a robust library of templates and shapes, data connectivity capabilities, and integrated collaboration tools to empower remote workers and teams anywhere. Create impactful visualizations using provided shapes and starter files. Edit diagrams stored online simultaneously with colleagues through a web browser to work with others anywhere securely and effortlessly. Even connect diagrams to real-time data to make decisions quickly. ## What is Visio used for? [Flowchart](https://www.capterra.com/flowchart-software/)[Diagram](https://www.capterra.com/diagram-software/)[Org Chart](https://www.capterra.com/org-chart-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 3,281 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 1% Pros & cons Efficient flowchart design platform Versatile process visualization tool High price limits accessibility Costly and restrictive licensing Starting price $5 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Business Process Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Visio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Visio) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Visio 4.5 (3,281) VS. [4.7 (58)](https://www.capterra.com/p/230178/Ninety/reviews/) Starting Price $5 Per User, Per Month Starting Price $16 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (3,260) Ease Of Use 4.5 (58) Value For Money 4.2 (2,356) Value For Money 4.5 (49) Customer Service 4.2 (2,131) Customer Service 4.8 (49) ## Visio alternatives [4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (680)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting price $36.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [SketchWow](https://www.capterra.com/p/10012993/SketchWow/) [4.9 (585)](https://www.capterra.com/p/10012993/SketchWow/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012993/SketchWow/) [View all alternatives](https://www.capterra.com/p/201133/Visio/alternatives/) ## FAQs about Visio Overview ### What problems does Visio solve? Visio helps teams solve unclear processes, hard-to-explain workflows, and scattered documentation by turning complex steps, dependencies, and ownership into readable flowcharts, org charts, network diagrams, and layouts. Project managers, business analysts, IT teams, engineers, operations staff, and educators use it to spot bottlenecks, standardize processes, and present decisions clearly. Answer based on 1539 reviews Overview ### Which roles and teams benefit most from Visio? Visio is most used by IT teams, engineers, project managers, and business analysts who need to map systems, document processes, and visualize workflows. Executives, consultants, and operations leaders use it to communicate plans clearly, while educators and students benefit from creating diagrams, organizational charts, and technical visuals for learning and presentations. Answer based on 3266 reviews Overview ### What company size and industries is Visio built for? Visio is built mainly for small businesses and IT-focused teams, with 46% of reviewers from small businesses and 14% from Information Technology and Services. It also serves enterprises at 35% and midsize businesses at 19%, with additional use in Computer Software at 8% and Education Management at 4%. Answer based on 3281 reviews Features and Usability ### What are the key features of Visio? Visio includes core diagramming features such as diagram creation, flowchart creation, charting, and process flows, plus customizable templates, drag-and-drop shapes, and data linking for visualizing information. Differentiators include org chart creation, network diagrams, floor plans, collaboration through sharing and commenting, and Microsoft 365 integrations. Answer based on 1250 reviews Pricing ### How much does it cost and what fees or limitations are included? Visio starts at $5/user/month for Visio Plan 1, with Plan 2 at 15/user/month. One-time licenses include Visio Standard 2024 for 309.99 and Professional 2024 for 579.99, both for 1 PC. A free version and free trial are available, but reviewers often say pricing feels high for individuals, small teams, or infrequent use. Answer based on 521 reviews Integrations ### Which third-party tools and platforms does Visio integrate with? Visio connects natively to 10 third-party tools, centered on Microsoft apps such as Microsoft 365, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, OneDrive, Microsoft Teams, Microsoft Outlook, and Microsoft Power BI. Official integrations also include Microsoft Azure and Microsoft Power Automate for cloud and workflow-related use cases. Answer based on 662 reviews Getting Started and Support ### How easy is it to onboard and train a team on Visio? Visio is fairly quick to onboard for teams already familiar with Microsoft Office, especially for basic diagrams, thanks to its familiar interface, templates, and drag-and-drop tools. Training is more involved for beginners, nontechnical users, and anyone using advanced features. Visio offers webinars, videos, and documentation to help teams build skills. Answer based on 520 reviews Getting Started and Support ### What customer support options does Visio offer, and how do users rate the experience? Visio offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live support, and chat. Users often rely on online articles, forums, and the community for answers. Experiences with direct support are mixed: some report quick fixes and helpful agents, while others mention slow responses, uneven quality, and difficulty getting personalized help. Answer based on 44 reviews ## Who uses Visio? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 193 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 193 reviews IT & Software Development 29% IT & Software Development 29% Administrative 18% Engineering 15% Consulting 10% Others 28% Top industries Based on 193 reviews Information Technology and Services 35% Computer Software 22% Accounting 16% Telecommunications 14% Other 13% ## Pros and Cons Efficient flowchart design platform 96% positive reviews out of 553 Most users report flowchart creation is streamlined by drag-and-drop features, extensive templates, and intuitive customization. Ewan R Manager, 1 employee. "What I like most about Visio is how easy it makes creating professional diagrams and flowcharts." High price limits accessibility 71% negative reviews out of 324 Most users report pricing is a significant barrier, especially for individuals and small businesses, due to high ongoing costs. Ivy S Network Engineer, 51 - 200 employees. "The cost of Visio is outrageous when compared to alternatives, both web-based and standalone apps. " Versatile process visualization tool 98% positive reviews out of 341 Most reviewers describe flow diagrams as highly customizable, supporting diverse templates, shapes, and complex process mapping needs. Prashant V System Network Administrator, 501 - 1,000 employees. "Highly versatile offering a wide range of templates and tools for flowcharts, network diagrams, and process mapping." Costly and restrictive licensing 66% negative reviews out of 98 Most users comment licensing is expensive, requires separate purchase, and limits collaboration for those without a license. Jack H IT Technician, 51 - 200 employees. "Somewhat unituitive at times and license cost can be pricey." Professional visual presentation support 95% positive reviews out of 83 Most reviewers indicate presentations benefit from clear, attractive visuals, easy integration, and enhanced communication of complex ideas. Charles W Director of Special Projects, 51 - 200 employees. "I've used Visio for more than a decade and have found it to be an indispensable tool, enabling me to create professional looking visualizations which attract accolades from all who view my presentations." Challenging connector management 66% negative reviews out of 91 Most reviewers find connectors difficult to align, often snapping unpredictably, complicating diagram organization and editing. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Drag & Drop 4.5 (606) 58.42% of 606 reviewers that rated this feature as important or highly important With this capability, you can quickly add, move, and align shapes or images, making diagram creation intuitive and efficient. Reviewers appreciate how it speeds up workflow, is easy for all skill levels, and supports consistent, organized layouts. Data Import/Export 4.3 (554) 52.89% of 554 reviewers that rated this feature as important or highly important It helps you seamlessly transfer data between Visio and other applications like Excel, Access, and PowerPoint. Reviewers appreciate the time-saving import/export options, support for multiple formats, and easy integration, though some mention occasional challenges with file compatibility. Diagramming 4.7 (485) 65.98% of 485 reviewers that rated this feature as important or highly important Visio offers a versatile diagramming environment with extensive templates, shapes, and connectors. Some reviewers find it simplifies complex ideas, supports clear communication, and enables collaboration, though a few mention a learning curve for advanced use. Data Visualization 4.5 (457) 61.93% of 457 reviewers that rated this feature as important or highly important You benefit from clear, customizable visual representations of data, making trends and insights easier to understand. Some users say it’s helpful for presentations and technical reports, with Excel integration praised, though dynamic data visualization is limited. Process Modeling & Designing 4.6 (431) 61.25% of 431 reviewers that rated this feature as important or highly important It gives you tools to visually map, customize, and update business processes or workflows. Reviewers indicate it’s flexible, easy to use, and valuable for process improvement, with strong integration and collaboration options for detailed modeling. Collaboration Tools 4.3 (430) 45.35% of 430 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Visio 61 features Define levels of authorization for access to specific files or systems Application programming interface that allows for integration with other systems/databases Automatic update of information / software Group collaboration to solve ideas in a productive and concentrated manner. Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Provides a channel for team members to share media files, communicate, and work together A way to visually represent data where different categories of items are marked with different colors Leave comments and notes on documents for others to view Alter the layout and content of dashboards Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. It helps you seamlessly transfer data between Visio and other applications like Excel, Access, and PowerPoint. Reviewers appreciate the time-saving import/export options, support for multiple formats, and easy integration, though some mention occasional challenges with file compatibility. Collating information from different sources in order to create a more valuable and helpful data set. Ability to handle large datasets You benefit from clear, customizable visual representations of data, making trends and insights easier to understand. Some users say it’s helpful for presentations and technical reports, with Excel integration praised, though dynamic data visualization is limited. Collaborate on creating a product by sharing and adjusting designs through a shared portal Visio offers a versatile diagramming environment with extensive templates, shapes, and connectors. Some reviewers find it simplifies complex ideas, supports clear communication, and enables collaboration, though a few mention a learning curve for advanced use. Embed diagrams directly into documents Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Prepare preliminary versions of digital documents, technical drawings, or design mock-ups for review With this capability, you can quickly add, move, and align shapes or images, making diagram creation intuitive and efficient. Reviewers appreciate how it speeds up workflow, is easy for all skill levels, and supports consistent, organized layouts. Store photos of employees Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Diagram that represents an algorithm, workflow, or process Automate repetitive tasks such as filling out information or creating certain types of forms The ability to manual sketch/create a diagram Create, design and modify the flow and processes of tasks in a project Mapping model in which the network map is organized and visualized as a tree-like structure The creation, development, and sharing of potentially innovative new ideas Various components within a system including buttons, clickable icons, hover effects, and more Export a map or layout to share Diagram used to organize information in a hierarchical way to show relationships Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Diagram that depicts connections among nodes in a network Drag and drop/visual interfaces that allow non-tech users to build without writing code Create and design org charts that include an organization's structure information, contact information, illustrations, and more Diagram that shows the structure of an organization and the relationships between parts Document any changes or proposed changes made to business processes or workflows It gives you tools to visually map, customize, and update business processes or workflows. Reviewers indicate it’s flexible, easy to use, and valuable for process improvement, with strong integration and collaboration options for detailed modeling. Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Share pre-configured sets of data organized and presented in a specific manner with the organization Receive data and information in real time Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph. View and track pertinent metrics to find patterns and gain insights from data Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Search and filter data across systems to locate required information by entering keywords or certain criteria Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries. Create, design, and visually represent processes within the software Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (3,260) 4.4 Based on 3,260 reviews ## Pricing Value for money 4.2 (2356) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/201133/Visio/pricing/) Visio Plan 1 $5.00 Per User,Per Month It includes: - Collaboration and sharing - Cross-functional Flowcharts - Detailed Network Diagrams - Software and Database Diagrams Visio Plan 2 $15.00 Per User,Per Month It includes: - Collaboration and Sharing - Desktop Version - Integrations - Intelligent Diagramming - Templates - User Experience Visio Standard 2024 $309.99 Flat Rate,One Time It includes: - Accessibility - Compliance - Security - User Expereince and Features Visio Professional 2024 $579.99 Flat Rate,One Time It includes: - Accessibility - Compliance - Intellient Diagramming - Security - Standards Support - Templates - User Expereince and Features Value for money 4.2 (2,356) 4.2 Based on 2,356 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (2131) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (2,131) 4.2 Based on 2,131 reviews ## User reviews Overall rating 4.5 Based on 3,281 reviews Filter by rating 5(1967) 4(1138) 3(156) 2(13) 1(7) Mentioned topic Sorted by most recent DN David N. IT Operations Manager Computer Software ### "Good diagraming app " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 30, 2026 It's an pretty good diagraming application but it looks and feels a little out dated. The full functionality of it is hidden behind additonal licensing which is annoying. Some M365 subscriptions only include the web app version but if you need more advanced functions, you need the desktop app. Pros It's a good application for creating flowcharts and diagrams. Its available as a web app or desktop application (Windows only). Cons The overall UI seems just a little out dated and the templates don't seem as modern as other similiar applications out there. Some of the useful templates and icons/shapes are locked behind a paywall which is really annoying. The web app is also limited in function when compared to the desktop app. If your file is too large, you won't be able to open it without the desktop app. The desktop app is also only available for Windows. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Drew L. SR SYS Admin Consumer Goods ### "Visio - The Industry Standard" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 15, 2026 It does what I need, when I need it. I like being able to have one program that can handle all of my design needs, from one pane of glass. It's been a solid experience. Pros If you want a solid design solution that is currently the industry standard, you should absolutely go with Visio! They have a ton of templates to make using the product really easy, plus it's unmatched for visual diagram creation. Visio is backed by Microsofts world class customer support, available 24/7. In terms of value for the money, I'd say it's excellent. It's time saving, and you can save/import/export files in any major format you need. Cons There is a learning curve to Visio, like there is with all professional design software. It just takes a bit of time to learn, and get used to. Switched from [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) Because we wanted a professional desktop solution that was not cloud based. Alternatives considered [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reasons for choosing Visio It simply wasnt robust enough for our current needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Brian K. Management Consultant Management Consulting ### "Great diagramming tool that makes you look good." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 4, 2026 Visio is a great tool that makes me look good in a short period of time. I am very often asked 'how did you make that' and 'how did you produce that so fast?' Pros Visio is a very powerful tool for making charts and diagrams of almost any type. Business process mapping, swimlanes, network diagrams and so on are all easy with this versatile software. Cons Visio feels like an older app compared to other Office tools. This shows up in the interface, not a problem, and with its aesthetic abilities - especially arrow routing which can take a lot of manual correction. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Mike P. Network Admin Hospital & Health Care ### "Visio for the Win" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2025 I have been using Visio for about 10 years, and my experience is great. I have tried using other free or cheaper versions, it was not the same. Its like using GIMP over Photoshop. Pros I typical use this software is for network design, either current or for new projects. It's mostly easy to use and you are able to download the icons from most network companies. Cons Web version I think is the worst part. There is a limitation on what you can do and most of my current documents will not open. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DY David Y. Owner Arts and Crafts ### "Process mapping made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 18, 2025 I found this a very useful tool when working on continuous improvement projects as well as defining processes for several varying projects to keep them on track. Pros Once mastered, the ability to create flowcharts becomes very easy indeed. Having a degree of Project management and/or process management experience helps significantly in understanding the use of the different icons, although there are some very useful templates to help with creating your visuals. Cons Being a Microsoft product, you can't use this software across different platforms, which makes it limited in terms of cross-functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jonathan B. HR and Operations Analyst Non-Profit Organization Management ### "Visio Usage for Organizational Charts" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 October 17, 2025 My overall experience has been good since it has made creating organizational charts easier. I enjoy the creative side of it because I use a lot of different shapes and colors to determine the flow of the org charts. Pros I like that Visio gives you a large amount of creative tools that help you design flowcharts and organizational charts. I have been making a large amount of organizational charts for my organization recently, so it has been such a helpful tool. Cons I wish the tool looked more visually appealing and felt more accessible for certain tools. I feel like I have to keep looking through the program and learn something new every time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jesse Z. Software Engineer Computer Software ### "Helpful for a Variety of Business Needs. Might Take Some Time To Learn." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 2, 2025 Visio is an overall helpful resource for any business need of any organization. When adding figures, the program automatically helps you align then together to keep the diagram straight and organized. Additionally, there is no premium cost to access the wonderful features. Pros Visio makes it easy to create flowcharts and diagrams for a variety of purposes within any organization. You can use it to create anything from a simple organizational chart to a process map that helps your organization become more agile. There are a variety of templates available or you can create your own diagram based on your own personal needs. Cons The drag and drop interface is useful, but it takes sometime to learn. Additionally, when adding lines, it is sometimes hard to get them straight. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Senior Software Architect Computer Software ### "Visio has intuitive drag-and-drop interface" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 6, 2025 Overall, Visio is useful. The intuitive drag-and-drop interface is good, but it took some time to learn to use it. Pros I like the intuitive drag-and-drop interface in Visio and and ability to connect diagrams to real-time data sources Cons The connectors are clumsy to work with. Also, it takes a lot of effort to learn to use the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Formateur Technique Printing ### "Création de diagrammes, organigrammes, schémas" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 4, 2025 Pros Interface conviviale pour la création de diagrammes, organigrammes, schémas dans différents domaines à l'aide de gabarits. Cons On pet se perdre facilement au début. Le surcout dû au fait qu'il ne soit pas intégré à la suite Office. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Stuart P. Product Manager Computer Software ### "Solid diagram and process mapping tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 16, 2025 I was introduced to it a business that I was at for a short time and liked it so when I joined another startup I suggested we use it and it was the norm for 3 years. Pros It felt familiar after using Microsoft for many years - common menu options were where you would expect to find them and it had all the functionality you needed. Cons Sometimes the ability to position things in exactly the right place could become frustrating. Diagrams could get messy quite easily. Switched from [draw.io](https://www.capterra.com/p/166985/draw-io/) It was more "professional" and sat in the MS ecosystem Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201133/Visio/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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